trueCall Call Recorder Manual

Call recorder and message centre guide

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Call Recorder and

Message Centre

Guide

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Summary of Contents for trueCall Call Recorder

Page 2: Table Of Contents
Contents Overview Plugging in the memory card Using Call Recorder Playing back recordings Message Centre Installing trueCall Message Centre Using trueCall Message Centre The legality of recording phone calls Frequently asked questions Support Do you have everything? Your package contains:- ...
Page 3: Overview
Message Centre software. trueCall Call Recorder is supplied on an SD memory card similar to those used in digital cameras, but trueCall will only operate with genuine trueCall Call Recorder memory cards.
Page 4: Plugging In The Memory Card
Plugging the memory card into your trueCall unit When your telephone is not being used to make or receive a call, simply plug your Call Recorder memory card into your trueCall unit (label side up), and you are ready to go! ...
Page 5: Using Call Recorder
 If trueCall is set to „Record all calls‟, then you don‟t need to do anything - so long as a memory card is installed, is write enabled, and has enough memory for half an hours recording, then every call will be automatically recorded to the card.
Page 6: Playing Back Recordings
Playing back recordings Playing back your recordings through the setup menus If your memory card is plugged into your trueCall unit you can play your call recordings back from the „Listen to Call recordings‟ option in the „Messages and Call recordings‟ menu (option 2 then option 5 from the main menu.
Page 7 Long messages may take a few moments to copy - if it is going to take more than 10 seconds trueCall tells you how long the copy will take, and beeps every few seconds until the copy is complete.
Page 8: Message Centre
Installing trueCall Message Centre on your computer The trueCall Message Centre installation program is supplied on the trueCall Call Recorder memory card. Plug this into your computer. If your computer doesn‟t have a socket for an SD card then you can use the supplied Memory card/USB adaptor.
Page 9: Using Truecall Message Centre
Copying files from your memory card to your computer When you want to transfer recordings to your computer, remove the Call Recorder memory card from trueCall when your phone is not in use. Note : Don‟t insert or remove a memory card from your trueCall unit while you are on a telephone call, as this will end your call and may corrupt your recordings.
Page 10 You can click on the column headings to sort the entries. Sometimes there may be entries that have no date, or which have a date without a year - trueCall will give you as much information as it has available.
Page 11 Getting trueCall to store the callers name with the recording In your trueCall Internet Control Panel you can associate a name with a telephone number (see the Internet Control Panel & Weblink Guide). We recommend that you load up the names and numbers of the people you speak to most often as this makes managing your messages and recordings much easier.
Page 12: Windows Vista
Removing the memory card from your computer Once you have finished working with your memory card on your computer, don‟t forget to remove it and plug it back in to trueCall so you can make further recordings! You must always be careful when you remove any memory card from a computer.
Page 13: The Legality Of Recording Phone Calls
The legality of recording phone calls Can I legally record telephone conversations on my home phone? In the UK you are allowed to make recordings of your private conversations provided that the recording is for your own use. Often a recording can quickly resolve a disagreement about „who said what &...
Page 14: Frequently Asked Questions
Slide the switch forward and re-insert the card (see diagram on page 8). I would like to use my trueCall unit as just a call recorder and answering machine You can switch off trueCall‟s Intelligent Call Screening features and use it just as an answering machine and call recorder.
Page 15: Support
- what are these? Sky boxes, alarm systems and other devices in your house may make calls in the middle of the night. If your trueCall Call recorder is set to „Record all calls‟ these will be recorded. Just delete these calls.
Page 16: Truecall Ltd 2009
Proper recycling of electronic equipment will help the environment and conserve natural resources. trueCall Ltd Packaging material Knights Hall is recyclable Knights Hill London SE27 0HS © trueCall Ltd 2009 www.trueCall.co.uk Patent Pending trueCall and Zap&Star are trademarks of trueCall Ltd © trueCall Ltd 2009...