Summary of Contents for Televerge TEERAS
- Page 1 User Manual TEERAS Televerge Enhanced External Routing Appliance Solution LTE Outdoor CPE P/N:64003700011 Rev.D...
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Page 3: Table Of Contents
Table of Contents Product Overview ................4 Features ........................4 Package Contents ....................4 Hardware Overview ....................5 Installation ..................6 Notice before installation ..................6 Important Installation Considerations............... 7 Install the SIM card ....................8 Mounting and Installation ..................10 Mount Assembly package .................. - Page 4 Signal LED ......................28 Signal Strength LED Indication Duration ................28 Backup / Flash Firmware ..................29 Backup / Restore ......................29 Download backup......................29 Reset to defaults ......................30 Restore backup ......................30 Flash new firmware image ....................30 Flash new module firmware image ..................
- Page 5 Firewall......................... 48 Single Port Forward ......................48 Single Port Forward ..................... 48 Port Trigger ........................50 Port Trigger ........................50 Security Filter........................52 Firewall ......................... Internet Filter ........................ 53 Web Filters ........................53 Host......................... 54 IP Filtering ........................55 IP Filtering ........................55 Port Range Forward ......................57 Port Range Forward ......................57 Diagnostics ......................
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Page 6: Product Overview
Product Overview Congratulations on your purchase of this LTE outdoor CPE. With this LTE (Long Term Evolution) CPE (which is also known as 4G CPE), you can share high speed mobile broadband connectivity in a wide range of computing environment. Before you begin using the LTE outdoor CPE, read this chapter to familiarize yourself with the device. -
Page 7: Hardware Overview
Hardware Overview Power Power LED will remain lit while power is applied. Indicate receive signal strength. The Signal Signal strength Strength LEDs are only used at the power on to assist the installation. The CPE will turn off all the Signal Strength LEDs after a timer expires from power on. -
Page 8: Installation
Installation Notice before installation Choose a solid and safe place (Wall or Pole) for CPE installation 1. Choose the best location of the house and the orientation of the CPE to get the strongest signal reception from base station. 2. The ambient temperature for E580A and E580P series must be within: E580A series: -10°C to 55°C E580P series: -40°C to 55°C... -
Page 9: Important Installation Considerations
Important Installation Considerations Before installing the outdoor CPE, consider the appropriate location, clearance, and device orientation. Location and Cable wiring Consult your Service Provider to find the best location and angle for getting the strongest signal from the base station. Do a walking test around the house to find the best spot with the strongest signal if you don’t obtain related information from Service Provider. -
Page 10: Install The Sim Card
Mounting Choose a solid wall/ground to mount the CPE. Mount on a wall/pole that can sustain the CPE dimensions and weight. Mount upright on a vertical surface. Position Adjustment The CPE must be directed towards the nearest base station. By pointing the CPE in the proper direction ensures that you receive the strongest signal. - Page 11 NOTE Check the availability of service and plan rates of data connections with your network service provider. 1. Unscrew the SIM card slot. 2. Insert a valid SIM card into the SIM card slot. Push it fully until it clicks into place. 3.
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Page 12: Mounting And Installation
Mounting and Installation This CPE is weatherproof and designed for outdoor use. You can mount it to a wall or to a pole. Mount Assembly package NOTE • The illustrations are for reference only, actual items may slightly differ. -
Page 13: Wall-Mount Assembly
Wall-mount Assembly 1. Align the mounting bracket on the wall. Using the bracket as mounting template, mark the positions to drill the holes. 2. Assemble the bracket as shown in the illustration. 3. Attach the bracket to the back of the CPE. 4. -
Page 14: Pole-Mount Assembly
Pole-mount Assembly To mount the CPE to a pole, follow the steps below: 1. Assemble part of the mounting bracket as shown in the illustration. 2. Assemble the mounting bracket as shown in the illustration. 3. Attach the bracket to the back of the CPE. - Page 15 4. Align a pole on the bracket and assemble the pole bracket as shown. 5. Adjust the CPE position to an appropriate direction and secure the pole bracket using the designated screws and washers.
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Page 16: Insert The Ethernet Cable
Insert the Ethernet Cable Unscrew the Ethernet port and insert one end of the Ethernet cable into the CPE port. Note: • To have best protection against dust and water, Ethernet cable MUST be plugged with water-proof RJ-45 jack. -
Page 17: Assemble The Optional Water-Proof Rj-45 Jack
Assemble the Optional Water-Proof RJ-45 Jack Unpack the RJ-45 water resistant kit. Assemble one end of the Ethernet cable as shown in the illustration. NOTE • The Ethernet cable is not included in the package. -
Page 18: Ground The Cpe
Ground the CPE For safety use, use the earth ground terminal to ground the CPE housing before making any connections. You need the following: Spring washer • M 4x8 L screw • NOTE • The spring washer and M4x8L screw are not included in your package. To ground the CPE: 1. -
Page 19: Adjust The Cpe Position
Adjust the CPE position To get a better reception, fine tune the CPE orientation (horizontally or vertically) to have the best signal strength shown from LED or other test equipment. Note: • LEDs (on the front panel) indicate signal strength. -
Page 20: Horizontal Angle Adjustment
Horizontal angle adjustment Loose the top knob using the wrench as shown. Swivel the device to the left or right to face the direction of the base station. Secure the knob using the wrench after the position is fixed. Vertical angle adjustment Loose the side knob using the wrench as shown. -
Page 21: Using Web-Based Management
Using Web-based Management This chapter will guide you on how to configure your CPE via the web-based utility. Login 1. Launch a web browser. 2. On the address bar, enter http://192.168.1.1, then press Enter. 3. On the opening screen, enter the username (admin) and password (admin). -
Page 22: Status
Status This menu displays various statuses of the router. The associated submenu items are: Overview, System Log, VnStat Traffic Monitor, and Mobile Internet. Overview The Overview submenu renders complete statistics for the router. System Displays system information: router model name, router firmware version, modem firmware version, phone number (MDN), ICCID, MIN (MSID), PRL version, IMEI, MEID, and local time. -
Page 23: Network
Network Displays current network connection information of IPv4 WAN and/or IPv6 WAN: type of network assignment (e.g. DHCP), network address, netmask, gateway, DNS addresses 1 & 2, and time connected since the establishment of the current mobile internet connection. DHCP Leases Display DHCP lease information for each client: hostname, IPv4 address, MAC address, and lease time remaining. -
Page 24: Vnstat Traffic Monitor
VnStat Traffic Monitor The VnStat Traffic Monitor submenu displays graphic analysis of the router’s network traffic history. Graphs Displays VnStat network traffic history in various graphic analysis options: Summary display, Top 10 display, Hourly traffic, Daily traffic, and Monthly traffic. Click , select an analysis option from the drop-down list, and click Update. -
Page 25: Mobile Internet
Mobile Internet The Mobile Internet submenu displays mobile internet statistics. Signal Quality Displays signal strength of current mobile internet connection in dBm. U/SIM Status Displays current SIM card status: a) Read SIM Fail – No valid SIM card is inserted b) PIN Disable(Verified) –... -
Page 26: Internet Connection
b) Network Technology – mobile internet communication signal type. Examples are WCDMA (3G) and LTE (4G). c) Home/Roaming – displays current network roaming status: Home indicates mobile internet connection to the home location where the SIM card service is registered. Roaming indicates the extended mobile internet connection service in a location different from the home location where the SIM card service is registered. -
Page 27: System
System This menu is for system information and configurations. System System Properties Click either the “General Settings” or “Language and Style” tab to configure their respective settings. General Settings Local Time – displays current local time. To synchronize local time with the browser, click Hostname –... -
Page 28: Language And Style
Language and Style Language – sets the desired display language and style of the router. Click and select the desired display language and style. Time Synchronization Enable NTP client: click the checkbox to enable/disable. With this option enabled, two more options will appear– “Provide NTP server” and “NTP server candidates”. -
Page 29: Administration
Administration Router Password Login password of the router can be changed here. Enter new password in the ‘Password’ field, and enter the same password once again in the ‘Confirmation’ field. Remote Access This field specifies whether or not to allow remote access of this router. After changing password and/or specifying remote access, click The screen will display a confirmation message after successful password change. -
Page 30: Signal Led
Signal LED Signal Strength LED Indication Duration specifies how long the signal strength LED will remain Duration Setting: ON after establishing mobile internet connection. This setting is useful for power-saving and security purposes. The options are 5/10/30/60 minutes or Permanent Open. -
Page 31: Backup / Flash Firmware
Backup / Flash Firmware Backup / Restore Download backup Here you can backup all current settings of the router to a TAR archive file on your computer or mobile device. Just click . A dialog... -
Page 32: Reset To Defaults
Backup / Flash Firmware window will prompt you to open or save the archive file. Depending on the browser that you are using, the TAR file may be saved in the system download folder or a location of your choice. Reset to defaults Here you can restore the router to its original factory settings. -
Page 33: Fota
For automatic wireless update, enable “Auto check” and enter the desired time interval (in hours) between each check of the Televerge website for firmware update. For manual wireless update, disable “Auto check”. Confirm that the “Check link for Router” and “Check link for Module”... -
Page 34: Services
Services Dynamic DNS The Services menu hosts configuration options for DDNS (Dynamic Domain Name Service), which is a system that allows the domain name data held in a name server to be updated in real time. It allows an Internet domain name to be assigned to a computer with a varying (dynamic) IP address. -
Page 35: Network
Network Interfaces The Interfaces submenu allows interface configurations of different networks connected to this router. The configuration items are the same for each network with different default settings. Interface Overview Here you can see the brief network status summary for LAN (local area network) and WAN (wide area network). -
Page 36: Common Configuration
Common Configuration General Setup Status: Displays protocol-dependent statistics of network connection. Protocol: Specifies the protocol to be used for the network. The available protocols are Static address, DHCP client, Unmanaged, PPP, PPtP, PPPoE, PPPoATM, UTMS/GPRS/EV-DO, and L2TP. (Protocol-dependent Different protocol-dependent configuration items configuration items): will appear according to the protocol chosen. -
Page 37: Physical Settings
Physical Settings This tab is for selection of physical interface of the associated network. Click one of the available physical interfaces or click and enter your own interface name. This tab is not available for the following protocols: PPP, PPtP, PPPoE, PPPoATM, UTMS/GPRS/EV-DO, and L2TP. -
Page 38: Mobile Internet
Mobile Internet The Mobile Internet submenu is for setup and adjustment of mobile internet connection and furthermore has four setting tabs: WWAN Setting, U/SIM PIN Management, SIM Management, and Preferred Network. -
Page 39: Wwan Setting
WWAN Setting Network Settings Roaming Enables or disables current roaming setting. Connection: Update Profile: Click Update to update the network profile. Update PRL: Click Update to update the preferred roaming list. APN Update: Displays the current APN (Access Point Name) version. -
Page 40: Auto Apn Information
WWAN Setting APN: ‘Auto’ – Uses automatic APN profile settings for network; this is the default APN setting ‘Manual’ – Allows the manual choice of APN Profile Settings for network. Profile This item appears when APN is set to ‘Manual’. Selection: Auto APN Information This section displays automatic Access Point Name information. -
Page 41: U/Sim Pin Management
U/SIM PIN Management This submenu features configurable items are dependent on the router’s mobile internet status, as detailed below. Scenario 1: No mobile internet service Without a valid SIM card inserted into the router, the Verify dialog will show the following SIM card status: Here the Verify dialog shows SIM status as “Read SIM Fail”, meaning that no valid SIM card is inserted. -
Page 42: Scenario 3: Mobile Internet Service Enabled
U/SIM PIN Management Operator Name: Displays the name of the internet service provider WiFi SSID 1 Shows number of clients currently connected to WiFi Counter: SSID 1 network WiFi SSID 2 Shows number of clients currently connected to WiFi Counter: SSID 2 network Roaming Displays current roaming status... - Page 43 mobile internet access. “PIN Disable(Verified/Retries:#)” means that the SIM card is enabled for mobile internet access without requiring PIN code verification. Note that if PIN protection is re-enabled, # is the number of allowed PIN verifications remaining before SIM lock occurs. PIN Protection: Enables or disables the PIN protection by clicking and making the appropriate choice from the drop-down...
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Page 44: Scenario 1: Sim Lock Absent
Preferred Network Here you can see the current SIM lock status. Scenario 1: SIM lock absent “SIM no lock” means that the SIM card is unlocked. Scenario 2: SIM lock present If your SIM card is locked for some reason, here you can also enter the SIM unlock code to unlock it. -
Page 45: Preferred Network
Preferred Network Here you can select the preferred mobile network type by clicking and making a choice from the drop-down list. The default choice is Auto. Other available choice examples are LTE (4G) and WCDMA (3G). Router Router Settings Router IP Local IP Address: The default local IP address of this router is 192.168.1.1. -
Page 46: Dhcp Service
Preferred Network address here. Subnet Mask: Displays current Subnet Mask Device Name: The current device name is displayed in gray color. The device name can be changed by typing in the new device name in this text box. MTU: The current MTU (maximum transmission unit with default value of 1500 bytes) is displayed in gray color. -
Page 47: Active Dhcp Leases
IP Address Displays assignable local IP address range of this Range: router Primary DNS: If needed, specify the primary Domain Name System here. Secondary DNS: If needed, specify the secondary Domain Name System here. Active DHCP Leases This section displays active DHCP lease information for each client: Hostname, IPv4 address, MAC address, and Lease time remaining. -
Page 48: Advanced Routing Settings
specifies the fixed address for static lease. To remove any unwanted static lease, just click the corresponding button. Click after making any changes. Advanced Routing settings Static Routing This option allows fixed network routing path assignment (as opposed to the initial adaptive routing). To add a static network routing path, click . -
Page 49: Routing And Redirection Service
Interface: Click and choose ‘lan’ (local area network) or ‘wan’ (wide area network). Target: Enter the target host IP or network address here. IPv4-Netmask: Displays the IPv4-Netmask address (the default is 255.255.255.255). A custom IPv4-Netmask can also be specified here. IPv4-Gateway: If needed, a custom IPv4-Gateway address can be specified here. -
Page 50: Firewall
Internet. They usually provide connectivity to various devices behind a gateway or firewall. IPSec IP Security (IPSec) provides authentication and Passthrough: encryption. Since it is mainly a Layer 3 technology, it can secure all data on the network. To allow IPSec tunnels to pass through the Router, click ‘Enabled’. - Page 51 1. Name: enter an application name for this port forwarding rule. 2. Protocol: click and select a protocol from the drop down list – TCP+UDP (default), TCP, UDP, or Other… 3. External port: enter the port number of the external port used by the server or Internet application.
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Page 52: Port Trigger
Numerical and text values shown in the illustrative examples are for Note: demonstration purposes only and are not for actual operation. Port Trigger Port Trigger Port Triggering allows the Router to watch outgoing data for specific port numbers. The Router remembers the IP address of the computer that sends the matching data, so that when the requested data returns through the Router, the data is pulled back to the proper computer by way of IP address and port mapping rules. - Page 53 1. Name: enter an application name for this port triggering rule. 2. Protocol: click and select a protocol from the drop down list – TCP+UDP (default), TCP, UDP, or Other… 3. Triggered Range: enter the Start Port and End Port for the triggered port number range of the Internet application (please check its documentation for the port number(s) needed).
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Page 54: Security Filter
Numerical and text values shown in the illustrative examples are for Note: demonstration purposes only and are not for actual operation. Security Filter Here you can make Firewall, Internet Filter, and Web Filters adjustments for network security. -
Page 55: Firewall
Firewall SPI Firewall Enable or Disable Stateful Packet Inspection (SPI) Protection: feature of the firewall. The default setting is ‘Enable’. Internet Filter Filter Anonymous This filter blocks anonymous internet requests from Internet Requests: outside network. The default setting is ‘disabled’. Filter Multicast: Multicasting allows for multiple transmissions to specific recipients at the same time, i.e. -
Page 56: Dmz Host
disable cookies. DMZ Host When a firewall is used, it is sometimes necessary to place some clients (for example Internet games, video conferencing, or VPN connections) outside of the firewall while leaving the others protected. You can do this using a Demilitarized Zone (DMZ). This DMZ Host feature allows you to specify the IP address of the computers that are placed outside the firewall of your network. -
Page 57: Ip Filtering
IP Filtering IP Filtering IP Filtering allows the Router to discard data from certain IP addresses. To add a new IP filtering rule: 1. Name: enter an application name for this IP filtering rule. 2. Protocol: click and select a protocol from the drop down list – TCP+UDP (default), TCP, UDP, or Other…... - Page 58 In the status area, A may appear next to “Operator Name” to indicate configuration changes stored in the router. 6. More rules can be added to the IP filtering list by repeating Steps 1-5. 7. (a) To enable or disable an IP filtering list rule, click its check box under ‘Enable’.
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Page 59: Port Range Forward
Port Range Forward Port Range Forward Port Range Forward allows you to set up public services on your network, such as web servers, ftp servers, e-mail servers, and other specialized Internet applications. To forward a port range: 1. Name: enter an application name for this port range forwarding rule. 2. - Page 60 Port Range Forward In the status area, A may appear next to “Operator Name” to indicate configuration changes temporarily stored in the router. 6. More rules can be added to the Port Range Forward list by repeating Steps 1-5. 7. (a) To enable or disable a Port Forwards list rule, click its check box under ‘Enable’.
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Page 61: Diagnostics
Diagnostics This menu contains tools for effective network analysis and troubleshooting. Network Utilities Ping This feature allows you to check the status of a connection. 1. In the text box next to , enter the IP address or URL that you want to ping, and then select its corresponding internet protocol by clicking either the IPv4 or IPv6 radial button. -
Page 63: Ns Lookup
This feature allows you to check the performance of a connection. 1. In the text box next to , enter the IP address or URL that you want to trace route, and then click to start the performance text. ‘Traceroute’ messages will appear below. NS Lookup This feature allows you to retrieve name server information. -
Page 64: Help
Help Click the appropriate download link to download the latest Quick Start Guide or User Manual of this product. Logout Exits the web configuration interface and re-directs to login prompt. Note: After a period of inactivity, automatic logout will occur. After clicking any menu item, the login prompt will appear as re-login is needed to continue using the web configuration interface. -
Page 65: Appendix A: Faq
Appendix A: FAQ This chapter contains a list of frequently asked questions when you set up your CPE configuration. Q: What and how to find my computer IP address? A: IP address is the identifier for a computer or device on a TCP/IP network. - Page 66 A: UPnP is an open networking architecture that consists of services, devices, and control points. The ultimate goal is to allow data communication among all UPnP devices regardless of media, operating system, programming language, and wired/wireless connection.
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Page 67: Appendix B: Specifications
Appendix B: Specifications Note: Specifications are subject to change without notice. Physical Cellular Modem Embedded, 3GPP Rel 9, LTE FDD&TDD/eHRPD/EVDO/CDMA Dimensions 423.5 (L) x 309.5 (W) x 104 (H) mm Weight 3.7kg Water resistant IP IP66 code Interface Ethernet Port RJ45 x 1, with power riding on Ethernet cable SIM Card Embedded SIM supported... - Page 68 LTE MIMO Downlink 2x2, 4x2 SU-MIMO Router Features Multiple VPN pass-through (IPSec, PPTP, L2TP), Stateless Security and SPI Firewall Single Port Forwarding, Port Range Forwarding, Port Range NAT-NAPT Triggering, Port Filtering, IP Filtering, DMZ, UPnP DNS Agent, DDNS IPv4 and IPv6, TCP, UDP, ICMP, ARP, DHCP Server/Client, Other features DHCP Reservation, HTTP/HTTPs, NTP, ALGs Software Features...
- Page 69 Ethernet Adapter 48V/1A Fixture (match to the back design) and screws to mount on Mounting Bracket pole and wall. Left-right and Up-down rotatable RJ-45 head water resistant kit To be provided at request (Optional) 30-meter Ethernet Outdoor grade Ethernet cable with water-proof RJ-45 head at cable (Optional) one end 15-meter Ethernet...
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Page 70: Appendix C: Important Safety Information And Glossary
Appendix C: Important Safety Information and Glossary Europe – EU Declaration of Conformity European Union Notice Products with CE marking comply with the R&TTE Directive (99/5/EC), the EMC Directive (2004/108/EC), and the Low Voltage Directive (2006/95/EC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards). -
Page 71: Federal Communication Commission Interference Statement
ETSI EN 301 489-17 Electromagnetic compatibility and Radio spectrum Matters (ERM); Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for 2.4 GHz wideband transmission systems. ETSI EN 301 908-1 & -2 Electromagnetic compatibility and Radio spectrum Matters (ERM); Base Stations (BS), Repeaters and User Equipment (UE) for IMT-2000 Third Generation cellular networks;... - Page 72 FCC RF Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Note: The country code selection is for non-US model only and is not available to all US model.
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Page 73: Glossary
Glossary 2G: Second-generation mobile networking technology. Represents a switchover from analog to digital; most 2G networks use GSM. 3G: Third-generation mobile networking technology that enables simultaneous transfer of voice and non-voice data; most 3G networks use WCDMA. 3.5G: A more recent standard of mobile networking technology; generally uses HSDPA. - Page 74 Tx: Shorthand for Transmission. WCDMA (Wideband Code Division Multiple Access): Advanced EDGE that supports 384kbps data flow. Most 3G networks use this standard, the same as UMTS. Office 913.782.2162 Fax 866.800.9440 Support@Televerge.com P.O. Box 4500 | Olathe, Kansas 66063 Televerge.com...
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