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Electric Residential Hybrid
Water Heaters
Use & Care Manual
With Installation Instructions for the Installer
Residential - HB Duct Ready Series
© 2016 Rheem Sales Company Inc.
The purpose of this manual is twofold:
one, to provide the installer with the basic
directions and recommendations for the
proper installation and adjustment of the
water heater; and two, for the owner–
operator, to explain the features, operation,
safety precautions, maintenance and
troubleshooting of the water heater. This
manual also includes a parts list.
It is imperative that all persons who are
expected to install, operate or adjust this
water heater read the instructions carefully
so they may understand how to perform
these operations. If you do not understand
these instructions or any terms within it,
seek professional advice.
Any questions regarding the operation,
maintenance, service or warranty of this
water heater should be directed to the
seller from whom it was purchased. If
additional information is required, refer to
the section on "If you need service."
DO NOT destroy this manual. Please
read carefully and keep in a safe place
for future reference.
Recognize this symbol as an
!
indication of Important Safety
Information!
California Proposition 65
!
Warning: This product contains
chemicals known to the State of
California to cause cancer, birth
defects or other reproductive harm.
AP18095 (08/16)
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Table of Contents
Troubleshooting
Related Manuals for Rheem HB Duct Ready Series
Summary of Contents for Rheem HB Duct Ready Series
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Page 1: Water Heaters
Use & Care Manual With Installation Instructions for the Installer Electric Residential Hybrid Water Heaters Residential - HB Duct Ready Series The purpose of this manual is twofold: one, to provide the installer with the basic directions and recommendations for the proper installation and adjustment of the water heater;... -
Page 2: Table Of Contents
Safety Information FOR YOUR RECORDS Safety Precautions ..3-4 Write the model and serial numbers here: Installation Instructions You can find them on a label on the appliance. Location ....5 Staple sales slip or cancelled check here. -
Page 3: Important Safety Information
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. DANGER! WATER TEMPERATURE SETTING Safety and energy conservation are factors to be considered when selecting the water temperature setting of water heater. Water temperatures above 125°F can cause severe burns or death from scalding. Be sure to read and follow the warnings outlined on the label pictured below. -
Page 4: Safety Precautions
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. -
Page 5: Location
Installing the water heater The location chosen for the water heater must take into consideration the following: Local Installation Regulations This water heater must be installed Batterymarch Park, Quincy, MA 02269 in accordance with these instructions, as booklet ANSI/NFPA 70. local codes, utility codes, utility Canadian installations should refer to company requirements or, in the... -
Page 6: Thermal Expansion
Installing the water heater Thermal Expansion Determine if a check valve exists in the water heater and system piping. This rapid inlet water line. Check with your local pressure increase can quickly reach the water utility. It may have been installed in safety setting of the relief valve, causing the cold water line as a separate back flow it to operate during each heating cycle. -
Page 7: Typical Installation
Typical Installation Ceiling 6" Minimum clearance above heat Air filter pump to allow for filter maintenance Flexible Connection recommended (Such as PEX) Temperature and pressure relief valve and Hot water outlet discharge line to fixtures Primary Secondary condensate tubing condensation (3/8") to open drain or outdoors (3/4") to open drain or... -
Page 8: To Fill The Water Heater
Installing the water heater To Fill the Water Heater Make certain the drain valve on the A steady flow of water from the hot WARNING: DO NOT water heater is completely closed. water faucet(s) indicates a full water turn on the electrical heater. -
Page 9: Insulation Blankets
Electrical Connections continued... A separate branch circuit with copper The branch circuit wiring should Ground screw include either: conductors, overcurrent protective device and suitable disconnecting Metallic conduit or metallic means must be provided by a qualified sheathed cable approved for use electrician. -
Page 10: Pipe Insulation
Installing the water heater Hot and Cold Pipe Insulation Installation Install the insulation on the cold water supply inlet and the hot water outlet as shown in the illustration. Hot Water Outlet Relief Valve Cold Water inlet Drain Valve Water Sensor Water Sensor Rope Attachment Drain Pan... -
Page 11: Ducting Requirements
Ducting Requirements Always check with local building and Every foot of flexible ducting counts as HVAC codes before designing the duct three feet of rigid ducting. system Ducting must be insulated per HVAC The water heater may be ducted to the codes (to prevent condensation). - Page 12 8 inch Register for ducting inside (Each) Reduced diameter Register for ducting inside (Each) Rodent Screen (must be greater than 83% open area) (Each) Rheem approved 8" diameter Duct Damper Table 2 lists equivalent feet for duct accessories and reduced diameter terminations. Accessory Kits...
- Page 13 Ducting Example: Exhaust/Inlet or both? Both, Inlet and Outlet Ducting to outside of building or another room? Outside building. NOTICE: These seven questions Length of duct from water heater to termination? 20 ft. should be answered to ensure correct duct Flexible or Rigid ducting? Flexible.
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Page 14: Installation Checklist
Installation Checklist A. Water Heater Location ❑ Close to area of heated water demand. ❑ Sufficient room to service heater. ❑ I ndoors and protected from moisture, ❑ S ix inches (6") of clearance from ceiling wet conditions, freezing temperatures to top of Hybrid Water Heater to allow (below 32°F) and High temperatures for filter maintenance. -
Page 15: Operating Instructions
Operating the water heater CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. -
Page 16: Basic Water Heater Operation
Basic Water Heater Operation Navigating the Home Screen Current Operating Mode Temperature Energy Saver Mode Setting 120° Temperature Temperature Adjustment Adjustment warm very hot Settings Status Service Mode Operating Mode Settings Button Service Button Status Button Button Operational Control and Modes Once power is applied to the water heater, the Operational Control But- tons can be used to activate the heating of water. - Page 17 120° Basic Water Heater Operation warm very hot Operating Mode Press the "Mode" button repeatedly to select one of the six modes of operation (the “Off” Mode has been discussed previously). The active mode is displayed on top of the screen.
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Page 18: Temperature Adjustment
Basic Water Heater Operation Temperature Adjustment Tank temperature will be maintained according to the setting on the Home Screen. If the water temperature setting needs adjustment, use the arrows on the control display to select desired temperature. DANGER: Hotter water increases the potential for HOT water SCALDS Energy Saver Mode... - Page 19 Basic Water Heater Operation settings Beep on Alarm: The audible Alarm tone can be disabled during service periods. Temperature Display Fahrenheit Screen Adjustment Lock? To Enabled/Disabled the audible alarm, press Beep On Alarm Enabled "Enabled" to highlight, then press up/down EcoNet Network Instance buttons to change to Enabled/Disabled.
- Page 20 120° Basic Water Heater Operation Service The Service screen provides information on the product description, testing software version, and alarms. Alarm details can be found in the “Troubleshooting Alarm Codes” section of the manual. warm very hot In case there is an active alarm, the “alarms” button will blink in the lower right corner.
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Page 21: Draining The Water Heater
Care and cleaning of the water heater Draining the Water Heater In order to drain the water heater, turn CAUTION: Shut off power to the off the cold water supply. Open a hot water heater before draining water. water faucet or lift the handle on the DANGER: Before manually relief valve to admit air to the tank. -
Page 22: Extended Shut-Down
Care and Cleaning of the Water Heater Vacation and Extended Shut-Down NOTICE: Refer to the If the water heater is to remain idle for After a long shut-down period, the Hydrogen Gas Caution in an extended period of time, the power water heater’s operation and controls the Operating Instructions and water to the appliance should... -
Page 23: Troubleshooting Tips
Before You Call For Service… Troubleshooting Tips Save time and money! Review the chart on this page first and you may not need to call for service. Problem Possible Causes What to Do Rumbling noise Water conditions in your A llow a few quarts of water to run from drain valve ●... -
Page 24: Troubleshooting Alarm Code
Energy Saver Mode Troubleshooting Alarm Codes 120° Troubleshooting Tips Save time and money! Review the chart on this page first and you may not need to call for service. The water heater will make an audible beep for notification of Alarms. The following steps should be used in determining the Alarm code: warm very hot... - Page 25 Troubleshooting Alarm Codes Code Description Heater Function What To Do A004 Compressor Shutdown: Discharge-Suction Trip. Heating source defaults to elements due to compressor Call Tech Support at 1-800-995-0982. malfunction. T005 Compressor Shutdown: Discharge Temp High. 1. Check air filter and clean if necessary. 2.
- Page 26 Troubleshooting Alarm Codes Cont. Code Description Heater Function What To Do 1. Disconnect power to unit. ECO Tripped. Heater 2. Refer to Use and Care Manual. A200 High Water Temp! [ECO]. disabled. 3. Call your installer/contractor. 4. Call Tech Support at 1-800-995-0982. Water Leak Sensor Not 1.
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Page 27: Replacement Parts
Replacement Parts. Instructions For Placing a Parts Order Address parts orders to the distributor Part description (as noted below) or store where the heater was and number of parts desired. purchased. CAUTION: For your safety DO All parts orders should include: NOT attempt repair of electrical The model and serial number of wiring, heating elements, heat pump... -
Page 28: Cavity Insert
Cavity Insert Instructions The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary. In order to replace the ECO,thermistor or heating element, remove the cavity insert crossbar by following the instructions below: Disconnect all power to unit before to starting ECO Reset maintenance. -
Page 29: Wiring Diagram
Wiring Diagram COMPONENT CODE AMBIENT TEMPERATURE CAP CAPACITOR COMP COMPRESSOR COND CONDENSATE SENSOR (SOME MODELS ONLY) DISCHARGE TEMPERATURE ECO EMERGENCY CUT OFF EVAPORATOR TEMPERATURE EXV ELECTRONIC EXPANSION VALVE FAN FAN GROUND NUT ON TANK HIGH PRESSURE SWITCH JUNCTION BOX LOWER ELEMENT LEAK LEAK SENSOR (SOME MODELS ONLY) PCB PROGRAMMED CONTROL BOARD SUCTION TEMPERATURE... -
Page 30: If You Need Service
IF YOU NEED SERVICE 1. Should you have any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service agency. In the event the firm has moved, or is unavailable, refer to the telephone directory, commercial listings or local utility for qualified service assistance.