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Scout X10 Service Manual

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Service Manual
X10
V1.0 from March 1st 2017

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Summary of Contents for Scout X10

  • Page 1 Service Manual V1.0 from March 1st 2017...

  • Page 2: Copyright

    Mobility BV accepts no liability for loss resulting from work that is executed by third parties. The names, trade names, etc. used by Scout Mobility BV may not, according to the legislation concerning the protection of trade names, be considered as being available.

  • Page 3: Table Of Contents

    7. Cable and module schemes ..................... 37 7.1. Shark controls ......................37 7.2. DX2 controls ......................37 7.3. VR2 controls ......................37 7.4. R-Net controls ......................38 8. Version history ......................... 41 9. Appendices ........................42 Parts ..........................58 Service manual - X10...

  • Page 4: Introduction

    Only service technicians that have completed the equipment training for this wheelchair are allowed to do maintenance on this wheelchair. • Customer support personnel at Scout Mobility BV dealers: personnel that support customers when customers call to the dealer's office with questions about the wheelchair.

  • Page 5: Guidelines And Useful Information For Maintenance

    Service technicians Maintenance (regular maintenance and repairs) to the wheelchair may only be done by service technicians that have been trained and authorized by Scout Mobility BV. Temporary employees and personnel in training are also allowed to do this work but only under the supervision of an authorized service technician.

  • Page 6: Product Identification

    Introduction 1.5. Product identification A. Model B. Year of manufacture C. Identification number D. Maximum load in kg E. Maximum Safe Slope Service manual - X10...

  • Page 7: Warranty And Liability

    • User: the person who actually uses the product. • Customer: the person who obtains the product from Scout Mobility BV. • Dealer: the person/company who supplies the product from Scout Mobility BV to the customer. Service manual - X10...

  • Page 8: Warranty

    Product as well as the quality of the manufacturing process. Scout Mobility BV shall replace parts of the Product which are defective due to faulty materials or manufacturing defects on free of cost basis, provided that such defects arise within one (1) year after the date of delivery of the Product to the Customer.

  • Page 9: Liability

    Product for which Scout Mobility BV is liable and for damage to another good owned by the User of the Product in a private capacity, provided that such damage is the direct result of a defect in the Product.

  • Page 10: Safety

    Safety 3.1. Personnel qualifications Only service technicians that are trained and authorized by Scout Mobility BV are allowed to do maintenance and repairs to the wheelchair. Temporary employees and persons in training are only allowed to do the maintenance and repairs to the wheelchair if they work under the supervision of an authorized service technician.
  • Page 11 For example: • shop doors • burglar alarm systems in shops • garage door openers In the unlikely event that such problems occur, contact your supplier immediately. Service manual X10...

  • Page 12: Pictograms On The Wheelchair

    D. Attachment point of the tie down system for transportation on a vehicle. E. Freewheel switch F. Do not put the freewheel switch in 'Push' mode on a slope. G. Trap danger Danger of getting fingers jammed. H. Identification plate Service manual X10...

  • Page 13: Maintenance Schedule & Tooling

    Inspection Twice a year / every 6 months Mechanical parts Inspection Yearly Bearings Inspection Yearly Tires Check condition and profile Yearly Fasteners and bolts Check condition and Yearly tighten if necessary Wheelchair Check overall functionality Yearly Service manual - X10...

  • Page 14: Mechanical Tools

    The following tools and general supplies are needed to do the maintenance as described in this manual: Part number Description Shark R-Net 4100531 Dynamic Wizard Programming set Dealer 4100532 R-net Dealer Programming Universal meter (voltage and resistance 4101066 VR2 Dealer Programming Set Service manual - X10...

  • Page 15: Torque Table

    Torque table Use the general torques as indicated in the table below, unless specified otherwise. Thread Size Pitch (mm) Max. torque (Nm) 1.25 1.75 The minimum torque values are 7 - 9 % below the maximum values. Service manual - X10...

  • Page 16: Maintenance On The Control System

    Replace the power module (DX2) The DX2 system has the main driving program stored in the remote and a backup of the program in the power module. Replacing the power module can be done without programming. For REM420: Service manual - X10...
  • Page 17 The display shows a selection sequence for the backup program. Replace the remote control. Select the module that has NOT been replaced. The backup program from this module will be used to automatically re-program the new module. Service manual - X10...

  • Page 18: Troubleshooting

    NOTICE! If the problem is not solved with the help of the solutions in the tables, contact your dealer/distributor or the Service Department of Scout Mobility BV. Service manual - X10...
  • Page 19 Measure resistance from the speed limit cable in different seating positions. Bad cable connections or a broken resistor influences the drive inhibit signal. Check for correct program. Incorrect programming Re-program if needed. Service manual - X10...
  • Page 20 Check pressure and inflate power to drive properly wheels or castors is too low if needed. See User manual for correct value. Programming of speed and Check programming and Torque Settings is not make corrections if needed. correct Service manual - X10...
  • Page 21 Castor wheels "wobble" at Tyre pressure too high. Check tyre pressure and higher speed decrease if needed. See user manual for correct value. Too little load on the castor Modify seating setup if wheels. possible or decrease tyre pressure. Service manual - X10...
  • Page 22 (or actuator speed make corrections if needed. is too low) Contact manufacturer for correct settings. Actuator is internally not Check actuator functioning properly temperature after operation and/or check for excessive noise when operated. Replace actuator. Service manual - X10...
  • Page 23 Too much load on front Modify seating setup to castors (RWD). have better weight distribution. Wheelchair moves very Load compensation is too Modify load compensation rapidly and jerky high. in driving program. Check with manufacturer for correct settings. Service manual - X10...
  • Page 24 The ON-OFF light flashes 8 Power module fault Check all connections and times correct them if needed. If the fault signal is still present after this, replace the power module. Service manual - X10...
  • Page 25 Service Department of Scout Mobility BV The ON-OFF light flashes System does not 'fit'. Check if the controller type 11 times System modules are not corresponds with the power compatible. module. Replace one of the two if needed. Service manual - X10...

  • Page 26: Diagnostics And Troubleshooting For Dx2 Controls

    Remove both fuses from the batteries before you change any cables, fuses and/or modules. This way the power is disconnected from the wheelchair. NOTICE! For more detailed information about DX2 Controllers, specific manuals can be downloaded from the website: www.dynamiccontrols.com. Service manual - X10...
  • Page 27 Only replace the power module if the error occurs immediately when you switch on the power module. If the error occurs when you start to drive, the entire motor circuit causes this error. In this case, replace the motor. Service manual - X10...
  • Page 28 The ON-OFF light flashes 8 The battery voltage is high: This usually occurs during times above 32 V (trickle) charging. Frequent occurrences will result in a defective power module. Correct the charger settings. Service manual - X10...
  • Page 29 Program the entire drive 11 times System modules are not system for the relevant compatible. wheelchair with the aid of the DX-Wizard program on the PC. Always confirm the programming by switching the wheelchair on and off. Service manual - X10...

  • Page 30: Diagnostics And Troubleshooting For R-Net Controls

    Remove both fuses from the batteries before you change any cables, fuses and/or modules. This way the power is disconnected from the wheelchair. NOTICE! For more detailed information about R-Net Controllers, specific manuals can be downloaded from the website: www.pgdt.com. Service manual - X10...
  • Page 31 The control system detects that this motor has become disconnected. • Check the motor, cables and the connections to the control system. . If this does not solve the error, the power module may be defect Service manual - X10...
  • Page 32 Re-program the control system. Use the R-Net PC programmer to program the most current specific program for wheelchair or the manufacturers original programming file. If this does not solve the error, the power module may be defect. Service manual - X10...
  • Page 33 Disconnect the charger from the AC supply. If an Off-Board charger is used: • Disconnect the charger from the wheelchair. If this error is still present when the charger is disconnect, the joystick module may be defect. Service manual - X10...

  • Page 34: Diagnostics And Troubleshooting For Vr2 Controls

    This way the power way is disconnected from the wheelchair. NOTICE! For more detailed information about VR2 Controllers, specific manuals can be downloaded from the website: www.pgdt.com. The number of LEDs on the battery indicator indicates the type of fault. Service manual - X10...
  • Page 35 Check the actuator cabling. Wheelchair moves slow or Battery in poor condition Check the battery slugglish Setting for maximum speed Adjust the setting for is too low. maximum speed. Service manual - X10...
  • Page 36 Put the other settings in a Actuator LED flashes inhibited in one or both neutral position. directions to prevent a unstable setting of the wheelchair. Most likely the user has put another setting (like: lift) in a maximum position. Service manual - X10...

  • Page 37: Cable And Module Schemes

    Cable and module schemes Cable and module schemes 7.1. Shark controls 7.2. DX2 controls 7.3. VR2 controls Service manual - X10...

  • Page 38: R-Net Controls

    Cable and module schemes 7.4. R-Net controls Service manual - X10...
  • Page 39 Cable and module schemes Service manual - X10...
  • Page 40 Cable and module schemes Service manual - X10...

  • Page 41: Version History

    Cable and module schemes Version history Version Release date Changes Service manual - X10...

  • Page 42: Appendices

    Appendices Appendices Service manual - X10...

  • Page 43: Parts

    Parts V1.0 from 01-03-2017...
  • Page 44 Scout Mobility BV accepts no liability for loss resulting from work executed by third parties. Names, trade names, etc. used by Scout Mobility BV may not, as per the legislation concerning the protection of trade names, be considered as being available.
  • Page 47 TABLE OF CONTENTS 000-00-X10 Wheel Chair X10 001-00-X10 Carrier Standard 001-01-X10 Motorarm, Motors 001-02-X10 Drive Wheels & Mudguards 001-03-X10 Castor Wheels & Mudguards 001-04-X10 Covers 001-05-X10 Batteries & Chargers 002-00-X10 Seating System Standard 002-01-1-X10 Armrests (1) 002-01-2-X10 Armrests (2) 002-02-X10...
  • Page 48 TABLE OF CONTENTS X10-EN/NP...
  • Page 49 000-00-X10 - Wheel Chair X10 Drawing nr. Description 001-00-X10 Carrier Standard 002-00-X10 Seating System Standard 003-00-X10 Lift-Tillt Modules X10-EN/NP General terms and conditions for sale see page 3...
  • Page 50 001-00-X10 - Carrier Standard Drawing nr. Description 001-01-X10 Motorarm, Motors 001-02-X10 Drive Wheels & Mudguards 001-03-X10 Castor Wheels & Mudguards 001-04-X10 Covers 001-05-X10 Batteries & Chargers General terms and conditions for sale see page 3 X10-EN/NP...
  • Page 51 001-01-X10 - Motorarm, Motors Pos. Partno. Description 4100674 Suspension Rubber Set 4100465 Anti Tip Set Complete (1 side) 4100190 Anti-Tipper Wheel Set 4100432 Motor 10 km/h Type A R-net & VR2 4100433 Motor 10 km/h Type B R-net & VR2 4100434 Motor 12.5 km/h Type A R-net &...
  • Page 52 001-02-X10 - Drive Wheels & Mudguards Pos. Partno. Description 4100272 Drive Wheel Mudguard 14" (Left = Right) 4100675 Tire 3.00x8 Puncture Protected 4100137 Drive Wheel Assy, 3.00-8, Air, Puncture protected 4100138 Drive Wheel Assy, 3.00-8, Puncture proof 4100145 Wheel Hub Set...
  • Page 53 001-03-X10 - Castor Wheels & Mudguards Pos. Partno. Description 4100175 Castor Fork 9", Set 4100271 Castor Mudguard 9" (Left = Right) 4100133 Castor wheel 9", Air, Puncture protected 4100134 Castor wheel 9", Puncture proof 4100676 Tire 2.60x Puncture Protected X10-EN/NP...
  • Page 54 001-04-X10 - Covers Pos. Partno. Description 4100475 Battery Cover Standard Frame 4100607 Bearing Cover Set Yellow 4100477 Cover Power Module Standard frame General terms and conditions for sale see page 3 X10-EN/NP...
  • Page 55 001-05-X10 - Batteries & Chargers Pos. Partno. Description 4100586 Battery Charger 24 V, 8 A 4100677 Adaptor Socket UK 4100280 Battery 50 Ah (C20) AGM 4100281 Battery 60 Ah (C20) Gel 4100282 Battery 78 Ah (C20) Gel 4100376 Battery Strap...
  • Page 56 002-00-X10 - Seating System Standard Drawing nr. Description 002-01-1-X10 Armrests (1) 002-01-2-X10 Armrests (2) 002-02-X10 Legrest Standard 002-03-X10 Legrest Comfort 002-04-X10 Legrest Powered 002-05-X10 Joystick Bracket 002-06-X10 Backrest Frame & Electronics Cover 002-07-X10 Mechanical & Powered Recline 002-08-X10 Backrest Mounting...
  • Page 57 002-01-1-X10 - Armrests (1) Pos. Partno. Description 4100398 Arm Rest Adjuster Block 4100395 Arm Rest Height Lever Standard 4101053 Bearing Set Arm Rests 4100397 Arm Rest Height Adjuster Set 4100150 Arm Rest Axle 4100491 Arm Rest Left 4100492 Arm Rest Right...
  • Page 58 002-01-2-X10 - Armrests (2) Pos. Partno. Description 4100671 Arm Pad P-Shape Left Upholstered 4100672 Arm Pad P-Shape Right Upholstered 4100620 Arm Pad 40 cm Upholstered 4100619 Arm Pad 30 cm Upholstered 4100403 Arm Rest Extrusion Profile 4100592 Arm Rest Angle Adjuster Set Right...
  • Page 59 002-02-X10 - Legrest Standard Pos. Partno. Description 4100593 Leg Rest Upper Part Right 4100594 Leg Rest Upper Part Left 4100656 Leg Rest Angle Adjuster Set 4100045 Lower Leg Rest Part (Left & Right) X10-EN/NP General terms and conditions for sale see page 3...
  • Page 60 002-03-X10 - Legrest Comfort Pos. Partno. Description 4100593 Leg Rest Upper Part Right 4100594 Leg Rest Upper Part Left 4100679 Gasspring Set for 1 Leg rest 4100095 Gasspring Locking Lever 4100059 Gasspring Comfort Leg Rest 4100045 Lower Leg Rest Part (Left & Right)
  • Page 61 002-04-X10 - Legrest Powered Pos. Partno. Description 4100593 Leg Rest Upper Part Right 4100594 Leg Rest Upper Part Left 4100058 Actuator Powered Leg Rest 4100045 Lower Leg Rest Part (Left & Right) X10-EN/NP General terms and conditions for sale see page 3...
  • Page 62 002-05-X10 - Joystick Bracket Pos. Partno. Description 4100389 Remote Arm Rest Bracket 4100379 Remote Swing Away Module 4100539 Fixed Remote Bracket 4100388 Remote Mounting Bracket General terms and conditions for sale see page 3 X10-EN/NP...
  • Page 63 002-06-X10 - Backrest Frame & Electronics Cover Pos. Partno. Description 4100429 Cover Electronics 4100373 Adjustment Slider Seat Depth 4100417 Recline Support weld assy 4100427 Back Rest Frame Standard Complete X10-EN/NP General terms and conditions for sale see page 3...
  • Page 64 002-07-X10 - Mechanical & Powered Recline Pos. Partno. Description 4100545 Mechanical Recline Set 4100606 Quick Release Pin 4100428 Actuator Back Rest Recline General terms and conditions for sale see page 3 X10-EN/NP...
  • Page 65 002-08-X10 - Backrest Mounting Pos. Partno. Description 002-08-01-X10 Backrests 4100680 Back Rest Cushion Mounting Set X10-EN/NP General terms and conditions for sale see page 3...
  • Page 66 002-08-01-X10 - Backrests Pos. Partno. Description 4100710 Contour Backrest Special 4100711 Contour Backrest with adjustable horizontal straps Special 4100712 Contour Backrest with Lumbar Support Special 4100713 Contour Backrest with vertical elastic straps Special 4100722 Deep Contour Backrest FLEX, with adj. horiz. 42x50 Stretch Rubber 4100723 Deep Contour Backrest FLEX, with adj.
  • Page 67 002-08-01-X10 - Backrests Pos. Partno. Description 4100737 Deep Contour Backrest FLEX, with adj. horiz. 46x57, Agilo Air 4100738 Deep Contour Backrest FLEX, with adj. horiz. 50x50, Agilo Air 4100739 Deep Contour Backrest FLEX, with adj. horiz. 50x57, Agilo Air 4100740 Deep Contour Backrest FLEX, with adj.
  • Page 68 002-08-01-X10 - Backrests Pos. Partno. Description 4100758 Extra Deep Contour Backrest 36x50, Agilo Air 4100759 Extra Deep Contour Backrest 39x50, Agilo Air 4100760 Extra Deep Contour Backrest Special 4100761 Extra Deep Contour Backrest, with hor. adj. straps 32x35, Agilo Air 4100762 Extra Deep Contour Backrest, with hor.
  • Page 69 002-08-01-X10 - Backrests Pos. Partno. Description 4100799 Lumbar Support backrest 42x57, Agilo Air 4100800 Lumbar Support backrest 46x50, Agilo Air 4100801 Lumbar Support backrest 46x57, Agilo Air 4100802 Lumbar Support backrest 50x50, Agilo Air 4100803 Lumbar Support backrest 50x57, Agilo Air...
  • Page 70 002-09-X10 - Legrest Mounting Pos. Partno. Description 4100569 Legrest Harness Powered Leg Rests 4100599 Leg Rest Socket Left 4100681 Leg Rest Clamping Set (1 side) 4100600 Leg Rest Socket Right General terms and conditions for sale see page 3 X10-EN/NP...
  • Page 71 002-10-X10 - Seat Cushion Mounting Pos. Partno. Description 002-10-01-X10 Seat Cushions 4100682 Seat Cushion Mounting Set X10-EN/NP General terms and conditions for sale see page 3...
  • Page 72 002-10-01-X10 - Seat Cushions Pos. Partno. Description 4100806 Memory Foam Seat 36x36, Stretch Rubber 4100807 Memory Foam Seat 36x36, Agilo Air 4100808 Memory Foam Seat 36x44, Stretch Rubber 4100809 Memory Foam Seat 36x44, Agilo Air 4100810 Memory Foam Seat 39x44, Stretch Rubber...
  • Page 73 002-10-01-X10 - Seat Cushions Pos. Partno. Description 4100825 Memory Foam Seat 50x55, Agilo Air 4100826 Memory Foam Seat 54x48, Stretch Rubber 4100827 Memory Foam Seat 54x48, Agilo Air 4100828 Memory Foam Seat 54x55, Stretch Rubber 4100829 Memory Foam Seat 54x55, Agilo Air...
  • Page 74 002-10-01-X10 - Seat Cushions Pos. Partno. Description 4100901 Standard Contour Seat 369x36, Agilo Skin 4100902 Standard Contour Seat 36x44, Agilo Skin 4100903 Standard Contour Seat 39x44, Agilo Skin 4100904 Standard Contour Seat 39x50, Agilo Skin 4100905 Standard Contour Seat 42x48, Agilo Skin...
  • Page 75 002-10-01-X10 - Seat Cushions Pos. Partno. Description 4100992 Support Seat 39x50, Agilo Air 4100993 Support Seat 42x48, Stretch Rubber 4100994 Support Seat 42x48, Agilo Air 4100995 Support Seat 42x55, Stretch Rubber 4100996 Support Seat 42x55, Agilo Air 4100997 Support Seat 46x48, Stretch Rubber...
  • Page 76 002-10-01-X10 - Seat Cushions Pos. Partno. Description 4101040 Webbed Seat 46x48, Agilo Skin 4101041 Webbed Seat 46x55, Agilo Skin 4101042 Webbed Seat 50x48, Agilo Skin 4101043 Webbed Seat 50x55, Agilo Skin 4101044 Webbed Seat 54x48, Agilo Skin 4101045 Webbed Seat 54x55, Agilo Skin...
  • Page 77 003-00-X10 - Lift-Tillt Modules Drawing nr. Description 003-01-X10 Lift-Tillt Module X10-EN/NP General terms and conditions for sale see page 3...
  • Page 78 003-01-X10 - Lift-Tillt Module Pos. Partno. Description 4100367 Powered Seat Lift-Tilt Module General terms and conditions for sale see page 3 X10-EN/NP...

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