Related Manuals for SkyMate 100 SentryMate
Summary of Contents for SkyMate 100 SentryMate
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Page 1: Installation Guide
Installation Guide SkyMate 100 SentryMate Release 1.0 SkyMate, Inc. 14000 Willard Road Chantilly, VA 20151 USA Part Number IGSM-10-001... - Page 2 F o r t e c h n i c a l i n f o r m a t i o n o n S k y M a t e , I n c . p r o d u c t s , g o t o : http://www.skymate.com C O N F I D E N T I A L A N D P R O P R I E T A R Y R e l e a s e 1 .
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Page 3: Table Of Contents
Installation Overview 3 Selecting a Location for the Communicator 3 Selecting a Location for the VHF Antenna 4 Unpacking Your SkyMate SentryMate Communicator 5 Installing the SkyMate SentryMate Communicator 6 Installing the Optional Reserve Battery 7 Installing the VHF Antenna 7... - Page 4 Contents Accessories and Parts 19 Specifications 19 Appendix 21 Installation Guide CONFIDENTIAL AND PROPRIETARY Release 1.0...
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Page 5: Installation
• Install the SkyMate 100 SentryMate hardware on your vessel • Install the SkyMate 100 SentryMate software on the PC that will be connected to your SkyMate 100 SentryMate Communicator • Use a computer connected to the Internet to activate your account on www.skymate.com. -
Page 6: Selecting A Location For The Vhf Antenna
Choose a location with a clear view of the sky, free of any obstructions. Position the SkyMate SentryMate VHF antenna at least four feet (preferably six feet) from any other VHF band antenna and at least three feet from any metal structure. -
Page 7: Unpacking Your Skymate Sentrymate Communicator
Communicator parts. If any parts are missing, contact SkyMate SentryMate before proceeding with installation. We recommend that you keep the shipping material in case you need to return your SkyMate SentryMate Communicator for any reason. 1. SkyMate SentryMate Communicator 2. Main harness assembly, which includes the following: 12 Volt power cable ❍... -
Page 8: Installing The Skymate Sentrymate Communicator
Make a note of the Dealer code and the SCID code for your IMPORTANT SkyMate 100 SentryMate. You must have this information available when you install your SkyMate SentryMate software and activate the unit. See Figure 1-2 for the location of the SCID code. You will find the Dealer code listed in your Quick Start guide and a space to write the SCID code. -
Page 9: Installing The Optional Reserve Battery
There must be a clear view of the sky. You must ensure that no other VHF antenna (active or inactive) is within four feet (preferably six feet) of the SkyMate SentryMate VHF antenna. Connecting the Serial Cable and the GPS Cable Attach the serial cable (1) to the serial cable connector on the Communicator marked “Serial”. -
Page 10: Connecting The Vhf Antenna Cable And The Main Harness Assembly
Installation Connecting the VHF Antenna Cable and the Main Harness Assembly Figure 1-4. View of Serial and GPS Cables Connecting the VHF Antenna Cable and the Main Harness Assembly The main harness assembly includes cables for power, for the optional reserve battery, and for the message indicator light. -
Page 11: Connecting The Power Cable
The mode control switch activates and deactivates the monitoring functions of your SkyMate system. You can install the mode control switch in a spare or auxiliary rocker switch location if such a location is available, or cut a hole for the switch. -
Page 12: Installing The Shore Power And The Auxiliary Shore Power Sensors
Installation Connecting the Communicator to the PC The Mode control switch must be installed for your SkyMate 100 NOTE SentryMate to work properly. Installing the Shore Power and the Auxiliary Shore Power Sensors To install the shore power and auxiliary shore power sensors: Attach the shore power and auxiliary shore power sensors to a bulhead within reach of the cables. -
Page 13: Connecting Dc Power
Figure 1-6. Bilge Sensor Connections Connecting DC Power Connect your SkyMate SentryMate Communicator to the nearest primary source of DC power (12 to 24 volts). A typical source is a circuit breaker on the power panel or a fuse block near the Communicator. -
Page 14: Verifying That Communicator Is Operating
CD. Double-click the setup.exe file. The setup.exe automatically begins to run. Follow the on-screen prompts. When the software is installed, a SkyMate icon appears on your desktop. You can start the SkyMate program by double-clicking the icon, or by going to Start>Programs>SkyMate. -
Page 15: Activating Your Skymate Communicator Account
Installation Activating Your SkyMate Communicator Account When you start the SkyMate program, you will see a Welcome screen, as shown in Figure 1-8. Figure 1-8. SkyMate Welcome Screen Activating Your SkyMate Communicator Account You must activate your SkyMate Communicator account to use your Communicator’s data services. - Page 16 It is not necessary to enter @skymate.com when entering your username. NOTE The username will be your email address (for example, username@skymate.com) and will gain you access to the SkyMate web site to view usage, billing and configuration information. Click the submit button after choosing your user name.
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Page 17: Checking Satellite Availability
Coverage The coverage map in Figure 1-10 identifies where SkyMate services are available. Please contact support@skymatewireless.com if you plan to leave the area surrounding the United States, as you must have authorization to receive service in other locations. - Page 18 Installation Coverage Figure 1-10. Global Satellite Service Area Installation Guide CONFIDENTIAL AND PROPRIETARY Release 1.0...
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Page 19: Service And Maintenance
Email: support@ skymate.com. Maintenance Your SkyMate Communicator is designed to be virtually maintenance free. Your attention to a few basic points should assure many years of service. 1. Keep the Communicator as dry as possible. 2. Clean the exterior of the Communicator with a tissue or soft non-abrasive cloth. -
Page 20: Fcc Compliance Statement
Product Repair Center 14000 Willard Road, #2 Chantilly, VA 20151 Contacting SkyMate You can contact SkyMate in a number of ways if you need assistance with your SkyMate Communicator. Technical Support Call 1-866-SkyMate or 1-703-636-4220. Service hours are Monday to Friday from 8am to 6pm Eastern Standard Time. Our technical support specialists are available to answer installation, operation, and troubleshooting questions about your SkyMate Communicator. -
Page 21: Internet Support
You can reach customer support by sending email to: support@skymatewireless.com Login using your SkyMate user name and password and you will have access to the subscriber services area of the web site. There, you can view and change your email options, update your payment information, view your message history, and view your previous service bills. - Page 22 Service and Maintenance Specifications Installation Guide CONFIDENTIAL AND PROPRIETARY Release 1.0...
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Page 23: Release 1.0 Confidential And Proprietary Installation Guide
(2) using this Internet site and communication system as a personal shopping resource, (3) communicating with SkyMate about a company product or service, or (4) placing an order with SkyMate. Any other use of materials on this site, including reproduction for purposes other than permitted above, uploading, modification or distribution, is prohibited without SkyMate’s prior written permission. - Page 24 No Warranties; Limitation of Liability Use of this Internet site and communication system is at user's sole risk. Neither SkyMate, nor its affiliates, nor any of its officers, directors, or employees, agents, third-party content providers, vendors, licensers, or the like, warrant that this Internet site or communications service will be uninterrupted or error-free;...
- Page 25 When required by law, 2. When disclosure is necessary to protect the safety of a customer, third party or SkyMate’s property, 3. If it is required in connection with any sale or transfer of all or a portion of SkyMate's assets. When SkyMate uses agents, contractors or other companies to perform services on its behalf, we will require that they protect your personally identifiable information consistent with this Privacy Policy.
- Page 26 If a product cannot be shipped within 3 business days of your order, SkyMate will notify you of the planned ship date and will undertake all reasonable efforts to ship the product on the planned date. If the product is still not available for shipment five business days after the planned ship date, you may cancel your order and SkyMate will refund your money.
- Page 27 Services. Username. We assign a Username to the Communicator used by you on the SkyMate system. We may change the Username without compensation by giving you prior notice. You do not own the Username.
- Page 28 15 days of the date of the invoice or you have accepted the invoice. You may notify us of any dispute by notifying SkyMate Customer Care. Calls to our sales or general business offices are not notice of a dispute. If disputed invoice procedures are described on the invoice, you must follow them.
- Page 29 Lost or Stolen Equipment. If your equipment is lost or stolen, you must notify us by calling SkyMate Customer Service. You are responsible for all charges for Services provided to the Number for the lost or stolen equipment before you notify us of the loss or theft.
- Page 30 Unless required by this Agreement or Applicable Laws, (1) you may notify us by calling SkyMate Customer Care, and (2) we may notify you by leaving a message for you on your answering machine or with your answering service. Notice addresses may be changed by giving notice as provided in this section.
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