Limited Warranty; Online Registration; Return Materials Authorization; Warranty Exclusions - Ultra-di DI100 Quick Start Manual

Professional battery/phantom powered di-box
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ULTRA-DI DI100

LIMITED WARRANTY

§ 1 Warranty
This limited warranty is valid only if you
(1)
purchased the product from a MUSIC Group
Authorized Reseller in the country of purchase.
A list of authorized resellers can be found on
BEHRINGER' s website behringer. com under
"Where to Buy", or you can contact the MUSIC
Group office closest to you.
MUSIC Group* warrants the mechanical and
(2)
electronic components of this product to be free of
defects in material and workmanship if used under
normal operating conditions for a period of one
(1) year from the original date of purchase (see the
Limited Warranty terms in § 4 below), unless a
longer minimum warranty period is mandated
by applicable local laws. If the product shows any
defects within the specified warranty period and
that defect is not excluded under § 4, MUSIC Group
shall, at its discretion, either replace or repair
the product using suitable new or reconditioned
product or parts. In case MUSIC Group decides to
replace the entire product, this limited warranty
shall apply to the replacement product for the
remaining initial warranty period, i.e., one
(1) year (or otherwise applicable minimum
warranty period) from the date of purchase of the
original product.
Upon validation of the warranty claim, the
(3)
repaired or replacement product will be returned
to the user freight prepaid by MUSIC Group.
Warranty claims other than those indicated
(4)
above are expressly excluded.
PLEASE RETAIN YOUR SALES RECEIPT. IT IS YOUR
PROOF OF PURCHASE COVERING YOUR LIMITED
WARRANTY. THIS LIMITED WARRANTY IS VOID
WITHOUT SUCH PROOF OF PURCHASE.
§ 2 Online registration
Please do remember to register your
new BEHRINGER equipment right after
your purchase at behringer. com under
"Support" and kindly read the terms and
conditions of our limited warranty carefully.
Registering your purchase and equipment
with us helps us process your repair claims
quicker and more efficiently. Thank you for
your cooperation!
§ 3 Return materials
authorization
To obtain warranty service, please contact
(1)
the retailer from whom the equipment was
purchased. Should your MUSIC Group Authorized
Reseller not be located in your vicinity, you may
contact the MUSIC Group Authorized Fulfiller
for your country listed under "Support" at
behringer. com. If your country is not listed,
please check if your problem can be dealt
with by our "Online Support" which may also
be found under "Support" at behringer. com.
Alternatively, please submit an online warranty
claim at behringer. com BEFORE returning the
product. All inquiries must be accompanied by a
description of the problem and the serial number
of the product. After verifying the product' s
warranty eligibility with the original sales receipt,
MUSIC Group will then issue a Return Materials
Authorization ("RMA") number.
Subsequently, the product must be returned
(2)
in its original shipping carton, together with
the return authorization number to the address
indicated by MUSIC Group.
Shipments without freight prepaid
(4)
will not be accepted.
§ 5 Warranty Exclusions
This limited warranty does not cover
(1)
consumable parts including, but not limited
to, fuses and batteries. Where applicable,
MUSIC Group warrants the valves or meters
contained in the product to be free from defects in
material and workmanship for a period of ninety
(90) days from date of purchase.
This limited warranty does not cover
(2)
the product if it has been electronically or
mechanically modified in any way. If the
product needs to be modified or adapted in
order to comply with applicable technical or
safety standards on a national or local level,
in any country which is not the country for
which the product was originally developed and
manufactured, this modification/adaptation
shall not be considered a defect in materials
or workmanship. This limited warranty does
not cover any such modification/adaptation,
regardless of whether it was carried out
properly or not. Under the terms of this limited
warranty, MUSIC Group shall not be held
responsible for any cost resulting from such a
modification/ adaptation.
This limited warranty covers only the
(3)
product hardware. It does not cover technical
assistance for hardware or software usage and it
Quick Start Guide
does not cover any software products whether or
not contained in the product. Any such software
is provided "AS IS" unless expressly provided for in
any enclosed software limited warranty.
This limited warranty is invalid if the
(4)
factory-applied serial number has been altered or
removed from the product.
Free inspections and maintenance/repair
(5)
work are expressly excluded from this limited
warranty, in particular, if caused by improper
handling of the product by the user. This also
applies to defects caused by normal wear
and tear, in particular, of faders, crossfaders,
potentiometers, keys/ buttons, guitar strings,
illuminants and similar parts.
Damage/defects caused by the
(6)
following conditions are not covered by this
limited warranty:
improper handling, neglect or failure to
operate the unit in compliance with the
instructions given in BEHRINGER user or
service manuals;
connection or operation of the unit in
any way that does not comply with the
technical or safety regulations applicable in
the country where the product is used;
damage/defects caused by acts of God/
Nature (accident, fire, flood, etc) or any
other condition that is beyond the control of
MUSIC Group.
Any repair or opening of the unit carried out
(7)
by unauthorized personnel (user included) will
void the limited warranty.
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