Troubleshooting; Important Information; Please Note; Warranty - AE ArcEquine User Manual

Troubleshooting

If the Treatment Option indicator LED has changed from green to red during the treatment and:
1) The right-hand button has lit up red:
This indicates a loss of connectivity. Either the lead has become disconnected from the bottom of
the Delivery Unit or one, or both, of the carbon rubber ArcPads are not making a good enough
connection to the skin to complete the circuit. Consider applying more gel.
2) The left-hand button has lit up red:
This indicates that there is insufficient power in the battery to complete delivery of the selected
Treatment Option. Please charge the unit until fully charged.
Should you require any assistance, contact: enquiries@arc-family.com

Important Information:

•
Use of ArcEquine is in addition to, and in no way a substitute for your existing veterinary policy
and practice
• Protect your ArcEquine Delivery Unit and leg strap from wet and damp conditions. It is not
waterproof.
• The use of Microcurrent Technology can cause some dehydration. Please ensure your horse
always has access to clean fresh water when using the ArcEquine Unit
•
A PDF of this manual along with further information is available on our website:
www.arcequine.com
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Please Note:

Some horses with very thin/fair skin may, after prolonged use, develop a sensitivity reaction,
manifesting in a 'rub' type condition and even some loss of hair.
In order to prevent this, we make the following recommendations:
• Do not over tighten the elasticated Velcro straps. The carbon rubber ArcPads, plus AE gel
are extremely sensitive so no pressure is required to maintain a good contact
• Do not use for more than 3 hours in any single session
• Do not cover any injury with the leg strap/bandage
• Rotate the leg strap between sound legs each day

Warranty

ArcEquine offers a 2-year warranty from the date of your purchase of the ArcEquine Delivery
Unit.
Please note, failure to use genuine ArcEquine consumables, or the transfer of ownership to
another will invalidate any warranties.

Disclaimers

Users are responsible for the full reading and understanding of this User manual, and correct
and complete application of the User manual instructions.
ArcEquine is only for use specifically as directed on horses.
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