Troubleshooting - SDMC DV6800 User Manual

9 Troubleshooting

Issue
After turned on,
without any
display
TV with images
without Voice
Fail to connect
the network
Controller
failure
Possible reason
The power cord Doesn't
connect or socket
without electricity
Audio cable is not
connected
TV Box in MUTE state
Audio setting is
abnormal
Volume is too low
Cable connect is
abnormal
Wi-Fi closed or the
signal is too weak
Remote control is not in
the correct direction
Remote control is with
low battery
Remote control is
broken
9
DV6800 User Manual v2.0
Solution
Connected power plug, ensure normal
voltage electrical outlet
Re-connect the Audio cable
Please press mute button to restore
volume
Please enter the audio and video
Settings menu, select the appropriate
sound channel and language
Turn up the volume
Please reconnect internet
Please restart the Wi-Fi or adjust the
position of this machine
Please aim at the front panel's '
SENSOR', then try again
Please change the batteries
Please send it to the local maintenance
station for checking