MBW i Wallbox Plus Owner's Manual

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BMW i

Freude am Fahren

BMW i Wallbox Plus

Owner's manual

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Questions and answers

Håkan Hollerup

January 29, 2025

Hi I have lost my mother card an I have four extra cards . Guide me how to let one of these card become the new mother card.

1 comments:

Mr. Anderson

February 10, 2025

To set an extra card as the new master card for the BMW i Wallbox Plus, follow these steps:

1. Access the service button:
- Remove the housing cover (see section "Remove the housing cover").
- Remove the terminal panel cover (see section "Remove the terminal panel cover").

2. Delete existing RFID cards:
- Press the service button until the second signal tone sounds (around 6 seconds).
- This will delete all saved RFID cards, including the master card, and trigger an automatic restart.

3. Program the new master card:
- After the restart, present the new card to the RFID reader.
- This card will now be set as the new master card.

Ensure that you handle electronic components carefully to avoid damage.

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Summary of Contents for MBW i Wallbox Plus

Page 1 BMW i Freude am Fahren BMW i Wallbox Plus Owner's manual...
Page 3 BMW i Wallbox Plus Owner's manual...
Page 5: Table Of Contents
BMW i Wallbox Plus Owner's manual Contents INFORMATION 10 Safety information 10 Intended use 11 About this manual 11 OPERATING 13 Displays and controls 13 Start/end charging process 14 Status LED information 16 AUTHORISATION 17 RFID cards 17 RFID authorisation 17...
Page 6 Install the housing cover 34 INDEX 35...
Page 7 Legal notice Bayerische Motorenwerke Aktiengesellschaft Munich, Germany www.bmw.com Original operating manual Copyright ©2016 BMW AG Munich This documentation contains information protected by copyright. All rights reserved, especially the rights of reproduction and distribution. No part of this documentation may be reproduced (photocopying, scanning or any other procedures) or processed, copied or distributed in any form using electronic systems without the written consent of Bayerische Motorenwerke Aktiengesellschaft.
Page 8 About this manual We are delighted that you have decided to buy the BMW Wallbox. Read the manual for this device carefully before you charge your vehicle. Keep this document to hand at all times near the Wallbox since it contains important information for charging the high voltage batteries found in electric or plug-in hybrid vehicles.
Page 9 Information on equipment and functions This manual contains a list of all the systems and functions that are currently available. It therefore also describe systems and functions which may not be available to you as a result of the device version or the specific installation and configuration of your device.
Page 10: Information
INFORMATION Safety information WARNING Electrical danger. If the Wallbox is modified, it must be installed, commissioned and serviced by appropriately trained, qualified and authorised electricians who bear full responsibility for compliance with current standards and installation regulations. See installation manual for details. Electrical danger/Danger of fire.
Page 11: Intended Use
About this manual This manual and the functions described in it are valid for devices of the following type: BMW i Wallbox Plus The illustrations and explanations contained in this manual refer to a typical version of the device. Your...
Page 12 This manual is aimed at the following target groups: End customers (users of the Wallbox) Commissioning technicians, service technicians...
Page 13: Operating
OPERATING Displays and controls Version with charging cable Functions: Charging electric or plug-in hybrid vehicles Network connection using LAN Local smartphone app RFID functionality RS485 connection for external electricity meters (local monitoring of domestic connection rating (post-meter fuse)) Fleet charging solution using a Wallbox Connect as the master and up to 15 Wallbox Plus as slaves Can be retrofitted with a communication...
Page 14: Start/End Charging Process
Version with charging socket (France and Italy only) The version with a charging socket has the same functions as the version with a charging cable. The Wallbox is fitted with a charging socket including shutter (additional contact protection) to suit the national regulations of the country in which it is installed.
Page 15 Ending charging process The charging process is ended by releasing the vehicle and disconnecting the charging cable. Details of this are described in the manual provided by the vehicle manufacturer. The charging process can also be ended by logging off using the RFID card used for the authorisation process. 1.
Page 16: Status Led Information
Status LED information Status LED segments The status LED provides information on the current state of the Wallbox. It consists of 4 segments, S1 to S4, which may be lit or flash in various colours together or individually. The status LED will only be visible when the power supply is active and will be hidden when the Wallbox has not been authorised.
Page 17: Authorisation
AUTHORISATION The authorisation function is enabled when the system is supplied. The RFID cards are supplied ready-programmed so that their function is enabled. RFID cards The four supplied RFID cards are used to authorise the users at the Wallbox. All the RFID cards are different colours which, if the communication module is upgraded, can also be assigned to a vehicle in the BMW DCS (BMW Digital Charging Service).
Page 18: Configuring The Authorisation Function
Authorisation required The RFID status indicator 2 and the border of the RFID reading area 3 flash in white. 1. Hold the RFID card in front of the RFID reading area 3. Authorisation successful Successful authorisation is indicated by a rising sequence of tones, and the RFID status indicator 2 will be lit for 2 seconds in green.
Page 19 1. Remove the housing cover, see section "Remove the housing cover". 2. Remove the terminal panel cover, see section "Remove the terminal panel cover", to gain access to the service button. Enabling RFID function, programming RFID master card 1. Press the service button until the 2nd signal tone sounds (around 6 seconds). All the saved RFID cards (including the master card) will now be deleted and an automatic restart will be performed.
Page 20 Disabling RFID function 1. Press the service button until the 2nd signal tone. All the saved RFID cards (including the master card) will now be deleted and an automatic restart will be performed. 2. The RFID function will be disabled if no RFID card is held in front of the reading zone for the next 60 seconds.
Page 21: Configuration
CONFIGURATION Web interface The Wallbox has an integral web server, and can display a wide range of information (status information, measurements, log information). It is not possible to change the settings here. Note The web interface can be used to find whether the values of the meter installed for domestic connection monitoring can be read correctly. ...
Page 22: Faults
FAULTS Note Additional or updated information such as operating and installation instructions are available on the portal page at https://charging.bmwgroup.com/web/wbdoc/. Troubleshooting PROBLEM Possible cause Status LED not lit 1. No voltage supply – check the residual-current circuit breaker and power circuit breaker, and switch on if necessary.
Page 23 Vehicle not fully charged / increased 1. Local domestic connection monitoring of the Wallbox is active due to increased domestic charging time current consumption. 2. No enable, delayed charging start, or limited charging current due to app. 3. No enable or limited charging current, due to SmartHome domestic controller.
Page 24: Possible Causes Of Errors For A Fault (Status Led Flashes In Red)
Possible causes of errors for a fault (status LED flashes in red) 1. Faults must always be acknowledged by disconnecting the charging cable plug, and may be triggered by the following causes, for example: General errors (displayed in red and white) Error 1 [0001] "white/white/white/red"...
Page 25 Error 4 [0100], version with charging socket only "white/red/white/white" The charging cable plug could not be locked: Disconnect the charging cable plug and reconnect it quickly, have it checked at the workshop if necessary. Error 5 [0101] "white/red/white/red" The Wallbox has not detected an electric or plug-in hybrid vehicle, but instead an unauthorised load: Only electric vehicles which comply with...
Page 26 Error 8002 [0010] "blue/blue/red/blue" Input voltage outside permitted range. Cross-section too low or cable too long: Reduce the preset current, or have the supply cable upgraded by an electrician. Voltage limits (min.-max.): 160 V – 280 V If necessary, ask your energy supplier about the maximum voltage tolerances in the mains.
Page 27: Maintenance
MAINTENANCE Cleaning IMPORTANT Danger of damage. Avoid possible damage through the following: Aggressive solvents and cleaning products Scouring materials Cleaning with water jets, for example a pressure cleaner Excessive pressure Comply with the instructions on the cleaning product. Clean the housing of the Wallbox Pure using a damp cloth as required. Stubborn dirt can be removed using a mild, solvent-free, non-scouring cleaning product.
Page 28: Disposal
DISPOSAL After correctly decommissioning the device, please have it disposed of by the service department in compliance with current waste disposal regulations. Disposal information The symbol of the waste bin with a line through it indicates that electrical and electronic devices including accessories must be disposed of separately from general household waste.
Page 29: Software Update
SOFTWARE UPDATE The software for the Wallbox can be updated using the USB connector inside the device. The housing cover and the termination panel cover must be moved to gain access to the USB connector. Follow the instructions in the manual for updating the software supplied with the update package. The latest software can be downloaded from the internet at http://www.bmwgroup.com/360electric/index.html.
Page 30: Product Information
PRODUCT INFORMATION PAGE The complete CE declaration of conformity for this product can be downloaded from the Internet at http://www.bmwgroup.com/360electric/index.html.
Page 31: Housing
HOUSING Note This section is relevant only if explicit reference is made to it in this manual. Remove the housing cover 1. Press the two locks 1 for the housing cover on the underside of the Wallbox upwards. The housing cover should then jump out slightly at the bottom.
Page 32: Remove The Terminal Panel Cover
Remove the terminal panel cover Danger of damage. Electronic components may be destroyed if touched. Before handling modules, perform an electrical discharge process by touching a metallic earthed object. 1. Undo the four screws used to secure the terminal panel cover 1. WARNING Electrical danger.
Page 33: Installing The Terminal Panel Cover
Installing the terminal panel cover Note Check whether an up to date version of the software is available before you install the terminal panel cover. For further information, see section SOFTWARE UPDATE. Note The Wallbox must not be permanently commissioned if this cover is missing or damaged. Alternative covers must not be used. ...
Page 34 Install the housing cover Note This cover is not relevant for the safe operation of the Wallbox. Attaching the housing cover 1. Attach the housing cover at the top, and ensure that the hooks on the housing cover are correctly attached 1. 2.
Page 35 INDEX About this manual................................. 11 Authorisation................................... 17 BMW i Wallbox Plus overview........................... 13 CE declaration of conformity............................. 30 Charging socket................................14 Cleaning................................... 27 Commissioning mode..............................16 Deleting RFID cards..............................19 Disabling RFID function.............................. 20 Disposal.................................... 28 Ending charging process............................15 Energy meter..................................
Page 36 Remove the terminal panel cover..........................32 Repair....................................27 RFID....................................17 RFID cards..................................17 Safety information................................. 10 Service button................................18 Software update................................29 Starting charging process............................14 Status LED..................................16 Temperature cut-out..............................16 USB connector................................29 Web server..................................21...
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