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Related Manuals for 10ZiG Technology Limited ZiGnature Pad 1410
Summary of Contents for 10ZiG Technology Limited ZiGnature Pad 1410
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Page 2: Table Of Contents
Contents Zignature Pad Overview ............................. 3 Related Publications ............................3 Key Features ..............................3 Requirements ..............................4 Software Components ........................... 4 Box Contents ..............................5 Physical Attributes ............................5 Document Monitor ............................7 Installation ................................9 1. Installing the Software ..........................9 2. -
Page 3: Zignature Pad Overview
Zignature Pad Overview Congratulations on your purchase of the 10ZiG Zignature Pad-1400 or 1410. 10ZiG combines leading edge technology with electronic signature and printing solutions for the business sector. The 10ZiG Zignature Pad™-1400/1410 is a front-end, customer-facing paperless printer deployed at the employee's work station where customers are engaged, when the employee presents a paper contract and pen to the customer for signing. -
Page 4: Requirements
Requirements PC hardware: Intel® Pentium® dual core, Atom™, or Core 2 Duo processors, Via and AMD processors, or better At least 1 (preferably 2) GB RAM At least 100MB free disk space for installation Onboard USB 2.0 high speed port or network connection Single setup software: ... -
Page 5: Box Contents
Box Contents USB-B USB-A Power adapter USB cable Product CD (optional) Digital pen This guide Zignature Pad-1400/1410 Figure 1: Items in box Before setting up your Zignature Pad, carefully remove the items from the box: If any items are missing from your package, contact your reseller. ... -
Page 6: Right View
1 Not in use DC In port 12VDC 3 RJ-45 Port 2 4 RJ-45 Port 1 USB B port 6 Not in use Right View Figure 3: Right view USB A port Not in use 2 Smartcard reader Not in use 3 On/Off button Top View Figure 4: Top view... -
Page 7: Document Monitor
5 Blue LED activity indicator USB connection Document Monitor The Document Monitor on your computer allows you to manipulate the document in a number of ways: saving, printing, changing the display, setting areas to sign, etc. Below is a description of each of the buttons. Document Effect on Action... - Page 8 Document Effect on Action Monitor Description Zignature Toolbar Edit configuration Edit the VPort configuration settings None until changes are applied If some of these buttons are not visible, they may be hidden. To show them, see Customizing the Document Monitor Toolbar.
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Page 9: Installation
Installation For a thorough examination of the different installation options, refer to 10ZiG Setups (PDF document). These are the installation steps: Installing software Installing hardware Opening the Document Monitor Connecting to ERP (optional) 1. Installing the Software The Zignature Pad software includes these installations: ... - Page 10 3. Follow the steps in the wizard (reading and agreeing to the EULA agreement, defining the path, etc.). 4. Define VPortal Server IP address dialog prompts you to enter the IP address and port of your VPortal server (see VPortal installation).
- Page 11 a. Set DHCP to False. b. Configure Device IP, Subnet Mask, and Gateway. c. Click OK and Refresh, then view the updated settings. 5. In the Zignature Pad configuration, in the Network Connection tab, select Use Network connection to 10ZiG Zignature Pad. Type the IP address you used earlier. Click Apply.
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Page 12: Installing The Hardware
2. In the VPortal Server connection tab, type the relevant data in the VPortal IP address. 3. If you want an alternative IP address, add it. 4. Click Apply. 2. Installing the Hardware Warning Do not connect the USB adapter to the computer until the software prompts you to do so. -
Page 13: Opening The Document Monitor
4. Plug the cable attached to the AC adapter in to the DC In port on the rear (shown in Figure 2Figure 2: ). Plug the other end of the power adaptor in to an AC outlet. The hardware is ready. Turn on the Zignature Pad by pressing the button on the right (shown in Figure 3). - Page 14 At this stage, you must establish contact between VPort and your ERP system (refer to your system administrator). - 14 -...
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Page 15: Use Of Vport And Zignature Pad
Use of VPort and Zignature Pad These are the typical steps to perform, in brief: Send your document from your computer to the VPad. VPort opens the document simultaneously in the Document Monitor. 2. Help your customer review the entire document by manipulating the document in the Document Monitor to change the view on the VPad. -
Page 16: Storing The Document
1. In the Document Monitor, click the Signature Wizard On-The-Fly button 2. A red box appears on the Document Monitor: Drag the red box to the desired location using your mouse. Resize the red box by dragging a corner. 3. - Page 17 VPort understands that you have finished working with the signed document and stores it automatically. For more information on how the documents are stored, see Storage Configuration Options. Printing the Document If you defined auto-print, the document prints. If auto-print is not defined, it is still possible for you to print the document: In the Document Monitor, click the Print last unsigned document button or the Print last signed document button...
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Page 18: System Configuration
System Configuration This section describes configuration options, grouped as follows: Storage and Backup Display Signature Printing NOTE: You can change most of the configuration settings Storage and Backup Options These are the storage and backup options: ... - Page 19 Changing the Output Format VPort saves the file in the output format (default: PDF). To change the default output format to TIFF: 1. In the VPort Agent tab, change the Document type to TIFF. 2. Click Apply. Remembering the Last Document Accessed To make sure you can always retrieve the most recent document in case of network glitches: 1.
- Page 20 Defining Additional Backup In addition to the Outbox, you can save another copy of your documents: 1. In the Document folders tab, select back up OutBox. 2. Define a path and click Apply. For added document security, you can use the StorageBox feature so that your files are copied to an additional location, such as on the company network: 3.
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Page 21: Display Options
4. If this is the first time you are performing this action, you need to activate the required software: a. Navigate to 10ZiG\VPort\vpsendfile.exe. b. Click Open. c. Ensure that Always use the selected program to open this kind of file is not selected. - Page 22 Fitting the Document to the Screen You determine how to display documents when they first open in the Document Monitor. See these options in the Document Monitor tab: Display the first page of each new document in landscape mode rather than portrait. ...
- Page 23 2. Determine which toolbar buttons will be visible on the Zignature Pad and which will be hidden. By default, the “Browse Commercials” button is hidden. 3. Click Apply. To display the toolbar buttons on the left of the Document Monitor screen rather than at the top: 1.
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Page 24: Signature Options
Size: o Zignature Pad-1400: height 768 pixels, width 1366 pixels o Zignature Pad-1410: height 800 pixels, width 1280 pixels Color depth (for both types of Zignature Pad): 16 bits per pixel It is recommended to keep these settings. However, if you insist on changing them: 1. - Page 25 1. Open the PDF document from the OutBox as described in Viewing All Stored Documents on the Computer. 2. Adobe Reader (or equivalent) opens. Under File > Properties, see the document author (taken from the Windows login). Under the keywords, see how long was spent viewing each page and whether it was modified.
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Page 26: Print Options
TIP: There is an alternative to the Signature Wizard method of operation. One person in each organization can be designated as the Signature Wizard Designer. This person should refer to the Signature Wizard Designer User Guide. Changing Ink Color By default, the color of the ink used for signing and making comments is black. To change the color: 1. - Page 27 Set up the printer where you will print documents: 1. Select the Quick Print Document tab. 2. Select a printer driver from the list (not 10ZiG Zignature Pad) and a paper type. 3. Select a print resolution (default: 300x300 dpi). This is the recommended resolution. 4.
- Page 28 2. Download and expand this file: http://downloads.ghostscript.com/public/ghostpdl-8.71-win32.zip. 3. Copy pcl6-871.exe to the VPort folder. Default locations: 32-bit Windows: Program Files\10ZiG\VPort 64-bit Windows: Program Files (x86)\10ZiG\VPort 4. Right click the VPort Agent in the Windows notification area and select Configure. 5.
- Page 29 Use any basic PCL5 or PCL6 print drivers that are part of the OS, or already installed on the OS if that OS allows it. Recommended drivers: HP LaserJet 4000 series and HP Color LaserJet 2700 series, which are installed with the Windows OS. - 29 -...
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Page 30: Advertising Campaign Creation
Advertising Campaign Creation The process of creating advertisements (a.k.a. commercials) can be divided into several steps: Individual commercial screens Commercial lists Commercial slide shows Preparing a New Commercial NOTE: The Zignature Pad supports the BMP RGB 16-bit advertisement files. For Zignature Pad-1400, create a BMP file with a resolution of 768x1366 pixels. -
Page 31: Preparing A Slide Show
2. Navigate to the desired slide and click Play To display a particular slide show: 1. In the Document Manager, click the Index of Slide shows button. 2. Navigate to the desired slide show and click Play Preparing a Slide Show Create a new INI file similar to the structure of DEFAULT.INI located in the AdvBox folder on the CD: 1. -
Page 32: Zignature Pad Maintenance
Zignature Pad Maintenance Your Zignature Pad and the provided attachments have been designed and tested to meet strict safety requirements. See the Safety Precautions Looking after your Zignature Pad, and note the following information to ensure the safe operation of your Zignature Pad. The maintenance section deals with these topics: ... -
Page 33: Replacing Pen Batteries
Never scrape the window with squeegees, razor blades or other sharp instruments. Do not clean while the window is exposed to the hot sun or elevated temperatures. Remove paints, marking pens, ink, lipstick, etc., with Butyl Cell solvent. ... -
Page 34: Upgrading Hardware
3. Run vpupdpad.exe. When prompted, browse to the new BIN file. 4. When prompted, restart Zignature Pad. Upgrading Hardware If you have upgraded from Zignature Pad 1410 to Zignature Pad 1400, you may need to adjust the advertisement graphic sizes: 1. In the Document Folders tab, click Explore AdvBox. -
Page 35: Troubleshooting
Troubleshooting This section deals with common problems that may arise when you are using your 10ZiG Zignature Pad and accompanying software. If you do not find an answer here, please contact an authorized Zignature Pad service representative. Hardware Damage The following symptoms are hazardous to your safety: ... - Page 36 After installing for Single User, No Connection to Zignature Pad You complete the installation for single user, but when user tries to send a Symptom document to the Zignature Pad, nothing happens. Cause There can be a number of reasons for the problem and therefore several solutions.
- Page 37 Configure, and select the Zignature Pad Network Connection tab on the left. Ensure that Use network connection to 10ZiG Zignature Pad is not selected. Zignature Pad Not Recognized Symptom Symptom: The VPort software does not recognize the Zignature Pad. Cause The Zignature Pad service or the USB connection may not be working.
- Page 38 If the type is set to RAW, open the 10ZiG Zignature Pad printer properties. In the Advanced tab, ensure that Enable advanced printing features is checked. 3. If neither the message box nor the dialog is shown, the problem is in the virtual printer installation.
- Page 39 Cause You have not installed the PDF-XChange Viewer file from the installation CD. Run setup.exe from the Support\PdfView folder on the installation CD. No 10ZiG Zignature Pad Printer in Windows Symptom You open a document and want to send it to the Zignature Pad, but can't see any printer in Windows.
- Page 40 Agent tab, select Keep last document in case of failure. Print Resolution Not Clear (Single User) Symptom Signed documents are not clear when printed. Cause 1 The print resolution is too low. Fix 1 Change the default print resolution settings in the VPrint configuration tab. For example, for high print quality, select 300x300 dots per inch.
- Page 41 Bar and select Start Task Manager. In the Services tab, change the status of the 10ZiGVPortService to Manual and stop the service. Documents Not Printing In the Document Monitor, you click the Print last un/signed document Symptom buttons , but the printer does not print your document. Cause You have not defined a printer.
- Page 42 You can create a file called COMPZIGNATURE PADIP.INI on the server that lists the computer name and Zignature Pad IP address under the [Zignature PadIp] section: COMPUTER_NAME=ZIGNATURE PAD_IP_ADDRESS Missing Buttons on Document Monitor Symptom Specific toolbar buttons are not visible on the Document Monitor. Cause They are disabled.
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