HP 4120 IP Phone
User Guide

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   Summary of Contents for HP 4120

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    HP 4120 IP Phone User Guide...

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    HP 4120 IP Phone (J9766A) Software License Terms which apply to any software accompanying this product are Disclaimer available on the HP networking web site at HEWLETT-PACKARD COMPANY http://www.hp.com/networking. MAKES NO WARRANTY OF ANY KIND The customer warranty support and...

  • Page 3: Table Of Contents

    HP 4120 IP Phone User Guide Contents Contents Make a Call ..................

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    The HP 4120 desk phone is designed to be used by information workers. For more information on the specifications for the HP 4120 desk phone, see the HP website, at...

  • Page 5: Call From The Contacts Screen On Your Phone

    HP 4120 IP Phone User Guide ENGLISH Make a Call Make a Call You can make calls by picking up the handset and dialing, or you can use one of the following methods: If the phone is locked, unlock it by select...

  • Page 6: Call By Searching For A Contact Using The Keypad

    HP 4120 Phone User Guide Make a Call Call by searching for a contact using the keypad Press the numbers on the phone keypad that correspond to the contact’s name or phone extension. For example, to find “Tony Smith,” begin pressing 8669*76484, where “*”...

  • Page 7: View Contact Card

    HP 4120 IP Phone User Guide ENGLISH View Contact Card View Contact Card A contact card provides details about a contact’s availability and presence. Depending on the access level that a contact grants you, you can see the contact’s phone numbers, schedule information, the phone number of the most recent call, and a personal note if the contact has created one.

  • Page 8: Receive A Call

    HP 4120 Phone User Guide Receive a Call When you finish viewing the contact card, press Close. Receive a Call In addition to answering a received call, you can also redirect it to your voice mail. From the Incoming call screen, do one of the following: •...

  • Page 9: Mute Everyone Except Yourself

    HP 4120 IP Phone User Guide ENGLISH View Call Logs Note If you adjust the loudspeaker volume during an audio session, the volume setting is retained for all subsequent calls. Mute everyone except yourself When you are in a conference call, from the In Call screen, press Menu, and then select Mute Audience.

  • Page 10: Check Your Voice Mail

    HP 4120 Phone User Guide Check Your Voice Mail Check Your Voice Mail If your organization has enabled voice mail, you can access your voice mail to check messages or to change your voice mail greeting. Note The voice mail indicator (the number to the bottom right of the Voice Mail icon) displays the number of unheard voice mail messages.

  • Page 11: Change Your Voice Mail Greeting

    HP 4120 IP Phone User Guide ENGLISH Change Your Voice Mail Greeting Use the up and down arrow keys on the keypad to select a message, and then press Play. Change Your Voice Mail Greeting To change your voice mail greeting: Select the Voice Mail icon from your phone’s home screen.

  • Page 12: Manage Multiple Calls

    HP 4120 Phone User Guide Manage Multiple Calls Manage Multiple Calls When you are in a call, you will see several call controls that you can use to manage multiple calls. Place a call on hold • From the In Call screen, press Hold.

  • Page 13: Switch Between Calls

    HP 4120 IP Phone User Guide ENGLISH Manage Multiple Calls Switch between calls When you have an active call and one or more calls on hold (or if you just have several calls on hold), you will see them listed on the screen. To navigate through the calls: Use the up and down arrow keys to make your selection.

  • Page 14: Escalate A Call To A Conference Call

    HP 4120 Phone User Guide Escalate a Call to a Conference Call Enter a phone number or select a contact, and then press Call. End a call • From the In Call screen, press End. Escalate a Call to a Conference Call You can start a conference call during a phone call and add more participants.

  • Page 15: Transfer A Call

    HP 4120 IP Phone User Guide ENGLISH Transfer a Call Transfer a Call You can transfer calls directly to someone else, to a “parking lot,” or to your mobile phone. If you are not sure where to transfer a call, you can also consult someone before transferring a call.

  • Page 16: Transfer A Call To A Parking Lot

    HP 4120 Phone User Guide Transfer a Call Transfer a call to a parking lot If your system is set up for it, you can park a call. This places the call on hold Note so that another party can retrieve it.

  • Page 17: Transfer A Call To A Mobile Phone

    HP 4120 IP Phone User Guide ENGLISH Join a Meeting from the Calendar Transfer a call to a mobile phone From the In Call screen, press Menu, and then select Transfer to Mobile Phone. Join a Meeting from the Calendar Your calendar displays Microsoft®...

  • Page 18: Access Phone Settings And Help

    HP 4120 Phone User Guide Access Phone Settings and Help From the Today’s Calendar screen, choose the meeting that you want to join, and then press Join. Access Phone Settings and Help You can access Help and configure the following settings on your phone: •...

  • Page 19: Access The Settings Menu

    HP 4120 IP Phone User Guide ENGLISH Access Phone Settings and Help Note Some settings are configurable only by the support team and might not be available on your phone. Access the Settings menu From your phone’s home screen, press Menu, and then select Settings.

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    © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

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