Software Problems - Sony Ericsson W910 Troubleshooting Manual

15 Software Problems

•
If there are problems with the response of the keypad commands, spelling errors in the menu or the phone hang, if they are not
related to mechanical damage, make a master reset and flash the phone with the latest software from EMMA III.
•
Checking the software revision can be done in the Service info, see chapter Service functions in the software.
Choose: Service info / SW information.
The Software revision and date will be shown in the display.
Note: Do Software Update Content Refresh before sending the unit to a higher level. Do not scrap a phone that hasn't been
upgraded with Software Update Content Refresh.
If the failure still occurs, handle the unit according to the local directives.
4/000 21-1/FEA 209 544/129 A
©
Company Internal Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical
26(27)