SAFEDOCK®
Manual
Chapter: 4 MAINTENANCE
5.2
ERRORS AND WARNINGS
PD – OP messages, symptom
ERROR - Failed to load aircraft data
The requested aircraft data could not be loaded.
ERROR – Centerline data
Failed to load centerline data
ERROR – Centerline points
Failed to load centreline points.
ERROR – Ground data
The calibration does not contain a valid ground
data profile.
ERROR - System integrity
One or more parts the system configuration
and/or hardware is inoperable. Refer to log files
for details.
ERROR - Apron scan data
Apron scan data is invalid.
Possible cause
Aircraft data missing in
configuration or
unknown configuration
id sent from superior
system.
Corrupted centreline
defined.
No centreline points
defined.
The system has not
been calibrated.
Configuration not
complete.
Temperature out of
allowed range.
Configuration not
complete.
Page 17 of 52
Safegate Group
Date: 6 February 2015
Version: 2.7
Action to rectify
Add the aircraft to the
configuration or adjust
the configuration of the
superior system.
Contact Safegate
Support.
Define centreline
points.
Perform a system
calibration.
Complete the
configuration-
Make sure the system
has
adequate/functioning
cooling/heating.
Complete the
configuration.
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