Re-Attaching Earcup Cushions; Storing Your Headphones; Troubleshooting - Bose SoundTrue AE2 Quick Start Manual

Re-attaching earcup cushions
The earcup cushions are held in place by a
mounting flange which snaps under eight small
tabs located around the inside rim of each
earcup. If an earcup cushion becomes partially or
completely detached, push the mounting flange
of the earcup cushion back into the earcup.
Using your finger or thumb, press around the
edge of the mounting flange, making sure it
snaps in place all the way around the earcup.
Storing your headphones
The headphones feature rotating earcups that
fold flat for easy, convenient storage.
CAUTION: The earcups rotate in only one
direction. Incorrectly rotating the earcups can
damage the headphones.
Troubleshooting
Poor sound quality or missing audio channels
• Make sure the headphone cable is securely
connected to both the headphones and the device.
• Adjust the bass and treble settings in the
audio device.
• Try another device or application.
Microphone is not working
• Make sure you are using a compatible device.
See "Made for" on the product carton.
• Make sure the headphone cable is securely
connected to both the headphones and the device.
• Make sure the microphone opening on the back
of the Answer/End button is not blocked.
• Try another phone call or another device.
Device is not responding to remote
button commands
• Make sure you are using a compatible device.
See "Made for" on the product carton.
• Make sure the headphone cable is securely
connected to both the headphones and the device.
• For multi-press functions: vary speed of
button presses.
• Try another device.