Sterling Communications IP530 User Training Manual

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IP530 Phone User Training Guide
Sterling Voice
Managed VoIP Services
Sterling Communications, Inc.
14945 SW Sequoia Parkway, Suite 110
Portland, OR 97224
p: 503.968.8908 | f: 503.603.1879

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Summary of Contents for Sterling Communications IP530

  • Page 1 IP530 Phone User Training Guide ™ Sterling Voice Managed VoIP Services Sterling Communications, Inc. 14945 SW Sequoia Parkway, Suite 110 Portland, OR 97224 p: 503.968.8908 | f: 503.603.1879...
  • Page 2 Icons: these icons appear on the LCD display on the phone. Unheard voice message Missed call Logged into workgroup Property of Sterling Communications © 2007 Last Updated: 03/14/2007 @ 2:13 PM Page 2 of 8...
  • Page 3 To dial outside the phone system, the user must dial “9” first. For long distance calls user will need to dial “9” + “1” + the area code and phone number. Property of Sterling Communications © 2007 Last Updated: 03/14/2007 @ 2:13 PM Page 3 of 8...
  • Page 4 3. If the second caller is consulted, the user must press join on the soft key to join the two callers. Property of Sterling Communications © 2007 Last Updated: 03/14/2007 @ 2:13 PM Page 4 of 8...
  • Page 5 2. Dial the extension the user would like to park the active call on. 3. Complete the action by pressing the soft key labeled “park”. Property of Sterling Communications © 2007 Last Updated: 03/14/2007 @ 2:13 PM Page 5 of 8...
  • Page 6 From an IP phone, the user can only enable or disable Find Me feature. ii. Setup this feature via Web Call manager or Call Manager Software. Property of Sterling Communications © 2007 Last Updated: 03/14/2007 @ 2:13 PM Page 6 of 8...
  • Page 7 6. Number dialed when having problem ii. Places to report problems: 1. To the System Administrator 2. Phone: (503) 968-8908 3. Email: phone-support@sterling.net ÅK pìééçêí=tÉÄëáíÉW= i. http://www.sterling.net/sterlingvoice/support Property of Sterling Communications © 2007 Last Updated: 03/14/2007 @ 2:13 PM Page 7 of 8...
  • Page 8 The phone, most likely, has been disconnected from the network. Check the connection between the phone and the network drop. If this doesn’t fix the phone, reboot the phone by following the above directions. Property of Sterling Communications © 2007 Last Updated: 03/14/2007 @ 2:13 PM Page 8 of 8...

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