Summary of Contents for MBTelehealth SX Series
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Page 1: User Guide
MBTelehealth - SX Series with TRC6 Remote User Guide SX Series with TRC6 Remote Control User Guide Rev 11May2017 Page 1 of 19... -
Page 2: Table Of Contents
MBTelehealth - SX Series with TRC6 Remote User Guide OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 BASIC NAVIGATION . -
Page 3: Overview
MBTelehealth - SX Series with TRC6 Remote User Guide OVERVIEW This user guide will provide you with an overview and the knowledge to setup and use the SX series equipment with the TRC6 remote control . Main Components The main components included with the SX Series are the Camera, Codec, Ethernet Cable, Microphone, Screen/Monitor and Remote . -
Page 4: Basic Navigation
MBTelehealth - SX Series with TRC6 Remote User Guide BASIC NAVIGATION The TRC6 Remote is used to operate your video equipment and the system will not work without it . Here are some commonly used features: Basic Features of the TRC6 Remote... -
Page 5: General Use
MBTelehealth - SX Series with TRC6 Remote User Guide GENERAL USE The following sections will provide instructions for using your SX series equipment with the TRC6 remote control to place and receive videoconference calls . Setup Setup and Use the Equipment Wake the codec by picking up the remote and pressing the OK/Enter button and turn on the video screen/monitor if required . -
Page 6: Microphone
MBTelehealth - SX Series with TRC6 Remote User Guide Move the PIP (Picture-in Picture) • Navigate to Layout ( • Arrow down to select the • The image will now assume its in the upper right corner and box to be moved (box will turn original size . -
Page 7: Site To Site Calls
MBTelehealth - SX Series with TRC6 Remote User Guide Site to Site Calls Connecting to an MBT Site Connect to an MBT Site The Home screen should always be displayed prior to connecting to a site; if not, this may mean that a previous call was not disconnected . -
Page 8: Connecting To A Site Outside The Mbt Network
MBTelehealth - SX Series with TRC6 Remote User Guide Connecting to a site outside the MBT Network Connect to a Site Outside the MBT Network • Press the green Call button on the remote . • Start typing the Dial in # you were given by using the keypad numbers on the remote . -
Page 9: Far End Control: Site To Site
MBTelehealth - SX Series with TRC6 Remote User Guide Far End Control: Site to Site Taking far end camera control allows you to move the camera at the far end site . Before taking control, always request permission first. You may need to take far end camera control if the person on the other end is unable to operate their own camera . -
Page 10: Sharing Presentation: Site To Site
MBTelehealth - SX Series with TRC6 Remote User Guide Sharing Presentation: Site to Site Share Presentation: Site to Site There will be VGA/ DVI cable already plugged into the equipment . VGA Connector Plug the VGA end into your laptop and turn the laptop on . -
Page 11: Sharing Content: Patient Camera - Site To Site
MBTelehealth - SX Series with TRC6 Remote User Guide Sharing Content: Patient Camera - Site to Site The GlobalMed TotalExam HD camera is the only patient camera that can be used with this equipment . Sharing Content - Patient Camera... -
Page 12: Screen Layout: Presentation - Site To Site
MBTelehealth - SX Series with TRC6 Remote User Guide Screen Layout: Presentation - Site to Site Screen Layout: Presentation- Site to Site • Use the Arrow keys to move horizontally to the • Navigate to Layout ( ) in the upper right new layout you would like to use and press OK . -
Page 13: Sharing Presentation: Multi-Site
MBTelehealth - SX Series with TRC6 Remote User Guide Sharing Presentation: Multi-site Share Presentation: Multi-site There will be VGA/ DVI cable already plugged into the equipment . VGA Connector Plug the VGA end into your laptop and turn the laptop on . -
Page 14: Sharing Content: Patient Camera - Multi-Site
MBTelehealth - SX Series with TRC6 Remote User Guide Sharing Content: Patient Camera - Multi-site The GlobalMed TotalExam HD camera is the only patient camera that can be used with this equipment . Sharing Content - Patient Camera Multi-site Image will... -
Page 15: Screen Layout: Presentation - Multi Site
MBTelehealth - SX Series with TRC6 Remote User Guide Screen Layout: Presentation - Multi Site Screen Layout: Presentation - Multi Site • Navigate to Layout ( ) in the • Use the Arrow keys to move horizontally upper right corner and press OK. This to the new layout you would like to use and icon will appear only when relevant . -
Page 16: Receiving And Ending Video Calls
Receiving and Ending Video Calls Receiving Calls Your Cisco SX series with TRC6 Remote has been configured to automatically accept all incoming connection requests. This means that both site to site connections initiated by another site and multi-site connections will be automatically connected . (note: Contact your FES... -
Page 17: Dual Video Enabled Equipment
MBTelehealth - SX Series with TRC6 Remote User Guide DUAL VIDEO ENABLED EQUIPMENT Dual Video Enabled Equipment Note: This information is only applicable for point to point calls when both units are using dual video enabled equipment. The equipment listed below supports dual video which allows users to display and view two different live video feeds simultaneously . -
Page 18: Troubleshooting
MBTelehealth - SX Series with TRC6 Remote User Guide TROUBLESHOOTING Audio Issues Issue Possible Cause Resolution Far end site unable to hear you • Your microphone is muted (red light is on) • Un-mute your microphone • Your microphone is obstructed or too far from •... -
Page 19: Additional Training Information
MBTelehealth - SX Series with TRC6 Remote User Guide ADDITIONAL TRAINING INFORMATION For additional information on videoconference equipment visit www.mbtelehealth.ca or contact your Facilitator-eHealth Solutions . VIDEOCONFERENCING ETIQUETTE The following tips on videoconferencing etiquette will help prepare you for a successful session: 9 Assume that people can see and hear you as the camera and microphone are always “Live”...
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