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Intermedia Polycom VVX 201 Quick Start Manual

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Quick Start Guide
Intermedia Hosted PBX | Polycom VVX 201

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Summary of Contents for Intermedia Polycom VVX 201

  • Page 1 Quick Start Guide Intermedia Hosted PBX | Polycom VVX 201...
  • Page 2 Welcome to your Hosted PBX service.

  • Page 3: What's In The Box

    What’s in the box? Polycom VVX 201 A. Phone E. Stand B. Ethernet Cable F. Quick Start Guide C. Handset Cable G. AC Adapter D. Handset Quick Start Guide...

  • Page 4: Guided Setup

    Guided Setup Connect Cables Please follow the diagram to install your phone. Once plugged in, the phone will automatically download its configuration and start to work. The voicemail box will be functional with a default greeting. Pass-Through Ethernet connection to computer not available on VVX 101 (optional;...

  • Page 5: Deskmount Installation

    Deskmount Installation Wallmount Installation Connect Optional Headset Note: Your phone supports wired headsets, including electronic RJ-9 port hookswitch (EHS) headsets. For connection directions, refer to your headset documentation. Standard headsets typically use the Serial port RJ-9 port while EHS headsets use the RJ-9 and serial ports.
  • Page 6 Must be between 6 and 10 digits and must not start with “0”. • Must not contain sequential or repeating digits, such as “123” or “111”. LOGGING IN TO YOUR VOICEMAIL BOX VIA THE WEB Go to www.intermedia.net/login/voice. Enter your Phone Number and PIN/Password. Click LOGIN.

  • Page 8: Commonly Used Features

    Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Pick up the handset or press the “Speakerphone“ button. Dial an extension or telephone number. When you are already on a call: Press the “Hold” button. Press the “Call” soft key. Dial an extension or telephone number.

  • Page 9: Ignoring An Incoming Call

    IGNORING AN INCOMING CALL Press the “More” soft key and then press the “Ignr” soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding” settings. ENDING A CALL …On the Handset: Press the “End”...
  • Page 10 Default Transfer Type: Quickly pressing the “Tsfr” soft key will invoke a Consultative or Warm transfer by default. The phone’s default transfer type may be changed within the Preferences menu. Note: Changing the phone’s default transfer type to “Blind” may cause the Call Park feature to stop functioning correctly.

  • Page 11: Volume Adjustment

    VOICEMAIL Press the “Messages” button. Enter your PIN when prompted. VOLUME ADJUSTMENT In-Call Volume: • While on a call, press the “+” or “-“ buttons to raise or lower the volume. Ringer Volume: • While the phone is not in use, press the “+” or “-“ buttons to adjust the ringer volume on the phone.
  • Page 12 CALL WAITING (CONTINUED) To Ignore the Second Call: • Press the “Ignr” soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding” settings. SPEAKERPHONE While the phone is not in use: •...

  • Page 13: Forwarding Calls

    Press 1 for “Always”. Press the “Dsbl” soft key. All calls will now ring the phone. “Forward On Busy” and “Forward On No Answer” can be set in a similar manner. FREE Download CallScape for increased desktop productivity: www.intermedia.net/callscape...
  • Page 14 We are here to help. www.intermedia.net/knowledgebase/voice voicesupport@intermedia.net 1.877.880.0055...
  • Page 15 PolycomVVX201-QS-002 *POLYCOMVVX201-QS-002*...

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