Troubleshooting; Fault Display On Screen - Sonnen-batterie Eco Series Manual

13
CHAPTER 13. TROUBLESHOOTING

13 Troubleshooting

The following events can occur:
Event
Check
!
notices!
appears on start page.
Fan noise

13.1 Fault display on screen

As soon as a fault is detected, the following button appears
top right on the start page:
!
Message
Fault in communication with inverter
No server access
Check Internet link!
Modbus fault
Check communication leads and addresses
of battery modules!
Check DC leads of battery modules!
Check addresses of battery modules!
Number of battery modules not sup-
ported!
Grid down!
Problems in communication with Comm-
Board.
KD-129 Sonnenbatterie eco Manual Version 1.04-1-EN
Cause
Depending on message
The integrated fan is running.
Check
notices!
Action
◮ Immediately contact service.
There is no Internet link. Possible remedy:
◮ Check the Internet link with other devices
(e.g. access possible from a PC?).
◮ Check the cabling of the household network.
◮ Restart the Internet router of the household network.
If the fault is still present:
◮ Contact service.
A Modbus fault is indicated for a transmission problem.
◮ Acknowledge receipt of the fault by the Reset button.
If the Modbus fault is still indicated shortly after pressing Reset there is a sustained transmission
problem.
◮ Contact service.
If a Modbus fault repeatedly appears:
◮ Immediately contact service.
◮ Contact service. Follow instructions →
◮ Contact service. Follow instructions →
◮ Contact service. Follow instructions →
◮ Contact service. Follow instructions →
This message appears if there is no connection between the storage system and the public grid. It
is displayed as long as there is no connection, disappearing as soon as the public grid again delivers
energy. The storage system then automatically starts operating again. The Grid down message
also appears if connection to the public grid is interrupted for other reasons.
◮ Make sure the back-up fuse of the storage system is turned on.
◮ Make sure the connecting cable of the storage system is properly connected.
◮ Contact service.
Remedy
→ 13.1
The fan starts automatically as soon as the set
temperature inside the cabinet is exceeded
(→ 10.3.4
steps are necessary.
◮ Press the warning triangle to see the message(s).
In the following table you see all messages that can appear.
7.4.2 (p. 47).
7.4.2 (p. 47).
7.4.1 (p. 47).
7.4.3 (p. 47).
p. 71
p. 57). So fan noise is normal and no
71 von 88