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MilDef RW11 User Manual

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WORKSTATION COMPUTER
RW11
User's Guide

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  • Page 1 WORKSTATION COMPUTER RW11 User’s Guide...
  • Page 2 They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer. Copyright © 2016 MilDef Crete Inc. Trademarks All other brand and product names are trademarks or registered trademarks of their respective companies.
  • Page 4 FCC (Federal Communications Commission) Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Regulatory Information/ Disclaimers Installation and use of this computer must be in strict accordance with the instructions included in the user documentation provided with the product.
  • Page 6 Products with the CE Marking comply with both the EMC Directive (2014/30/EU) and the Low Voltage Directive (2006/95/EC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms: EN55032 Class B EN55024 EN61000-4-2, EN61000-4-3,...
  • Page 7 CE Declaration of Conformity It is confirmed to comply with the requirements set out in the Council Directive on the approximation of the laws of the member states relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2006/95/EC), the Amendment Directive (93/68/EEC), and the procedures given in European Council Directive (99/5/EC and 2004/108/EC ).
  • Page 8 Power Conservation This computer consumes much less power than other conventional computers. However, power consumption may be further reduced by configuring the Power Management Setup. It is highly recommended to enable power-saving functions when operating this computer, as Power Management functions do not impact system performance while saving power.
  • Page 9 Battery Precautions  Only use batteries designed for this computer. Wrong and incompatible batteries may cause explosion, leakage or damage to the computer.  Do not remove the battery from the computer while it is powered on.  Do not continuously use a battery that has been dropped, or that appears damaged (e.g.
  • Page 10 Environmental Information, Material Safety & Recycling All materials used in the manufacturing of this equipment are recyclable or environmentally friendly. Please recycle the packing materials in accordance to local regulations at the end of the product's service life. Notice:  The equipment may contain insignificant amount of hazardous substances for health and environment below control level.

  • Page 11: Table Of Contents

    TABLE OF CONTENTS CHAPTER ONE - GETTING STARTED ........1 ....................1 NPACKING ..................2 UICK PERATION ................3 PPEARANCE VERVIEW CHAPTER TWO - OPERATING INFORMATION ......9 ....................9 ORKPLACE .................... 9 UGGEDNESS ....................10 OWER ON ............... 10 NSTALLING PERATING YSTEM...
  • Page 12 SATA C ............33 ONFIGURATION (R) R ........33 NTEL APID TART ECHNOLOGY USB C ............. 34 ONFIGURATION IT8783F S IO C ........35 UPER ONFIGURATION RF D ........36 EVICE ONTROL ONFIGURATION AC IN BOOT C ............37 ONTROL USB CHARGE C ............
  • Page 13 GPS (O ) ..................51 PTIONAL TPM (O ) ..................51 PTIONAL USB3.0 (F 7) ..............51 INDOWS ) ............51 MART EADER PTIONAL CHAPTER SIX - SPECIFICATIONS ..........52 ....................52 LATFORM CPU ....................... 52 PCH ....................... 52 ....................52 EMORY ....................
  • Page 14 .................. 58 ROUBLESHOOTING RMA S ..................59 ERVICE...

  • Page 15: Chapter One - Getting Started

    Getting Started Chapter One - Getting Started Unpacking The following components are shipped along with your computer. If any component is missing or damaged, please contact the dealer immediately.  Computer Unit  AC Adapter  AC Power Cord  Utility DVD ...

  • Page 16: Quick Operation

    Getting Started Quick Operation  Open the battery cover, insert the battery, and secure the battery cover by tightening the screw.  Connect the AC adapter with the computer and charge the battery for at least 10 minutes.  Turn ON the computer by pressing the power button. Primary Battery (Left Side) Secondary Battery (Right Side) Note:...

  • Page 17: Appearance Overview

    Getting Started Appearance Overview LCD Panel Open 1. Embedded Antennas (Optional): GPS, WiFi/Bluetooth x 2 2. Embedded Mic 3. LED Indicators Power Indicator : Battery Indicator : Green (Power) / Charging (Orange) / Battery Flashing Green (S3) low (Flashing Orange) SSD/Heater Indicator: Green (SSD) / Orange (Heater)
  • Page 18 Getting Started Right View Battery Pack Optional 3 SATAII SSD (Top) Optional 4 SATAII SSD (Bottom) USB 2.0 x 2 Optional GLAN x 1 GLAN x 1 Note:  Please use shielded RJ45 LAN cable for LAN connection. Chapter One - 4...
  • Page 19 Getting Started Left View 1. Audio/Line-in/Microphone 2. USB 3.0 3. USB 3.0 (Fast Charging) 4. Standard 1 SATAIII SSD (Top) Optional 2 SATAIII SSD (Bottom) 5. Primary Battery Pack Chapter One - 5...
  • Page 20 Getting Started Rear View 1. DC-In Conn. (Military 2 pin conn.) 2. Display port 3. VGA port 4. Serial DB9 x 2 (COM1~2) 5. Optional Serial DB9 x 2 (COM3~4) 6. Kensington Lock Chapter One - 6...
  • Page 21 Getting Started Front Side 1. Optional smart card reader Chapter One - 7...
  • Page 22 Getting Started Bottom View 1. 2 2. 1 3. D/U port Chapter One - 8...

  • Page 23: Chapter Two - Operating Information

    Operating Information Chapter Two - Operating Information Workplace A clean and moisture-free environment is preferred. Make room for air circulation. Remember to avoid areas from:  Sudden or extreme changes in temperature.  Extreme heat.  Strong electromagnetic fields (near television set, motor rotation area, etc.).

  • Page 24: Power On

    Operating Information Power on Simply press the power button to turn on the computer. Note:  Press and hold the power button for 5 Seconds could force the computer to shutdown  For those with the optional LCD heater: ℃ Usually, when Heater warm up LCD to +5 , then the computer will turn on.

  • Page 25: Boot Up And Post

    Operating Information Boot Up and POST Boot up The computer turns ON and loads the operating system (such as Windows) into the system memory. This start-up procedure is called “boot up”. Power on Self-Test (POST) The Power on Self-Test (POST) begins initiated when the computer is turned on, it checks out the system every time when the computer powers on.

  • Page 26: Sleep/Hibernate

    Operating Information Sleep/Hibernate Sleep Under “Sleep” mode, the system will temporarily save your work into the computer’s RAM. If you want to start your computer again, please press the power button to resume. Under Windows 8.1, you can enter this mode by directly clicking: Move the cursor to the upper-right or lower-right corner of the screen, and then click “Settings”...

  • Page 27: Touchpad

    Operating Information Note:  Intel® Rapid Storage Technology Driver should be installed and it can be found in Utility DVD.  Please refer to the User Guide from Intel official website for setting up the function. There are two kinds of User Guide, “Intel® Rapid Start Technology User Guide for UEFI Mode”...

  • Page 28: Keyboard

    Operating Information Note:  For capacitive multi-touch touchpad, please install the driver for complete functions. Without installing the driver, you can still use single-touch functions, but multi-touch functions and touchpad icons on system tray are not available. In addition, if the driver is not installed, the touchpad disabled setting will not be kept after S3/S4/reboot/turn off.

  • Page 29: Managing Solid Static Drive (Ssd)

    Operating Information Managing Solid Static Drive (SSD) RW11 has 4 slots for 2.5” type/ 7mm height SATAII/III SSD. One SSD was pre-installed as the standard configuration. You can have the additional SSD installed, up to 4 SSD1 & SDD2 at Left side SSD3 &...

  • Page 30: Rtc

    Operating Information For Legacy mode, the following provides the steps to use RAID function: In BIOS Set Up: 1. Insert the required number of SSDs for RAID 0, 1, 5, 10, respectively. 2. Power on the computer, and press [F2] to enter BIOS. 3.

  • Page 31: Wireless Devices (Optional)

    Operating Information Wireless Devices (Optional) For your convenience, you can turn on/off your wireless devices through the proprietary software application - “Device Power Manager”. Note:  Depending on the configuration of your computer, Device Power Manager menu may be shown differently from the screenshots provided in this section.
  • Page 32 Operating Information Once the Wireless LAN function starts up, the Wireless LAN icon will appear in the OS accordingly. Bluetooth Driver & Application Installation Install the Bluetooth driver first. Read from the Utility DVD and find the directory listed in the readme file to finish installation. Install the Device Power Manager application.
  • Page 33 Operating Information Click “GPS” to enable the GPS function (click again to disable). Note:  Wireless devices can be turned ON/OFF through BIOS. Once a device is turned off through BIOS, its button displayed on the Device Power Manager will turn out to be yellow with a prohibition marker, which means end-user has no right to use this function.

  • Page 34: Setting Wake On Lan

    Operating Information Setting Wake on LAN Wake-on-LAN (WoL) is an Ethernet or Token ring computer networking standard that allows a computer to be turned on or awakened by a network message. Follow instructions to set WoL. Enter BIOS set up Advanced  Intel 82579LM / 82574L Gigabit Network ConnectionNIC Configuration ...

  • Page 35: Handle

    Operating Information Handle The detachable handle is put aside before shipping. It can be found in accessories package. You could install the handle for easily carrying. The procedure is as below. 1. Removing the Handle Cover Plug Handle Cover Plug <P1> Screw <S1>...
  • Page 36 Operating Information a. Insert the Handle into the slot of case. <H1> * b. Set the 2 Handle Cover Brackets. <B1> * c. Fix the Handle using 2 screws. <S1> Screw tightening torque: 12+/- 2kgf.cm *Notice: Ensure the Handle groove and screw hole match. Align the handle cover bracket to the hole, and then use a screwdriver to insert Chapter Two - 22...

  • Page 37: Smart Card Reader (Optional)

    Information Smart Card Reader (Optional) RW11 has a smart card slot, with an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.

  • Page 38: Chapter Three - Managing Power

    Managing Power Chapter Three - Managing Power AC Adapter The AC adapter performs two functions:  It powers the computer from an external AC source.  It charges the computer battery. The adapter automatically detects the AC line voltage (100V or 240V) and adjusts accordingly.

  • Page 39: Battery

    First priority (Right) Optional Multi Battery Charger (MCRW) A Multi Battery Charger is designed for the battery of RW11, with this charger, you could charge two battery packs at one time. Battery Gauge You may check battery status from battery gauge in Windows. Click the power/battery icon to reveal the battery gauge window.

  • Page 40: Battery Recalibration

    Managing Power Battery Power Saving Tips The computer comes with an intelligent power-saving feature. You may extend the battery life by:  Setup power saving functions in Operating System Power Management options (e.g. Windows Power Options).  Lower the screen brightness(By pressing [Fn] + [F3]) ...
  • Page 41 Managing Power The recalibration is now processing. You can see the following recalibration status on the screen: Calibration Frequency: How many times the calibration is processed Battery Capacity: Current battery capacity Battery Charge Mode: Charge/Discharge Battery Learning Mode: Normal (charge)/Learn (discharge) 6.

  • Page 42: Power Conservation

    Power LED indicator is OFF. USB 3.0 Fast charging RW11 provides one USB 3.0 fast charging port, which means that you can have faster charging than traditional standard USB 3.0 port. The following table shows details for USB 3.0 Fast Charging information: Mode USB3.0 Fast Charging port Features...

  • Page 43: Chapter Four - Bios Setup

    BIOS Setup Chapter Four - BIOS Setup Press [F2] at boot up to enter BIOS setup. Use arrow keys to select options and [+/-] to modify them. When finished, move to “Exit” and press [Enter] then confirm save by pressing [Y]. Main Menu Aptio Setup Utility Main...

  • Page 44: Advanced Menu

    BIOS Setup Advanced Menu Aptio Setup Utility Main Advanced Chipset Boot Security Save & Exit Trusted Computing ► Trusted Computing Setting ► SATA Configuration ► Intel (R) Rapid Start Technology ► USB Configuration ► IT8783F Super IO Configuration →← : Select Screen ►...
  • Page 45 BIOS Setup Feature Options Description Battery Start Battery recalibration function Recalibration *For Main Battery Only! Intel Smart Disabled Intel Smart Connect Technology Connect Settings Enabled Technology Network Stack Disabled Network Stack Setting Configuration Enabled Intel 82579LM NIC Configuration Configure Gigabit Ethernet device Gigabit parameters Blink LEDs (range...

  • Page 46: Trusted Computing Sub-Menu

    BIOS Setup Trusted Computing Sub-Menu Aptio Setup Utility Advanced Enables or Disables BIOS TPM 20 Device Found support for security device. Vendor: IFX O.S. will not show Security Firmware Version:5.51 Device. TCG EFI protocol and INT1A interface will not Security Device Support [Enabled] be available.

  • Page 47: Sata Configuration Sub-Menu

    BIOS Setup SATA Configuration Sub-Menu Aptio Setup Utility Advanced Determine SATA SATA Mode Selection [AHCI] controller(s) operate. Serial ATA Port 0 INTEL SSDSC2BW (120.0GB) Software Preserve SUPPORTED Serial ATA Port 1 Empty Software Preserve Unknown Serial ATA Port 2 Empty →←...

  • Page 48: Usb Configuration Sub-Menu

    BIOS Setup USB Configuration Sub-Menu Aptio Setup Utility Advanced Enables/Disable USB3.0 USB Configuration (XHCI) Controller support. USB Devices: 3 Hubs USB3.0 Support [Enabled] XHCI Hand-off [Enabled] EHCI Hand-off [Enabled] →← : Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults...

  • Page 49: It8783F Super Io Configuration Sub-Menu

    BIOS Setup Feature Options Description XHCI Hand-off Disabled This is a workaround for OSes without XHCI hand-off support. Enabled This XHCI ownership change should be claimed by XHCI driver. EHCI Hand-off Disabled This is a workaround for OSes without EHCI hand-off support. Enabled This EHCI ownership change should be claimed by EHCI...

  • Page 50: Rf Device Control Configuration Sub-Menu

    BIOS Setup Feature Options Description COM 1 Mode RS232 Change COM port Setting Settings RS422 RS485 RF Device Control Configuration Sub-Menu Aptio Setup Utility Advanced RF Device Control Setting RF Device Control GSM STATUS Present [Enabled] GPS STATUS Present →← : Select Screen [Enabled] ↑↓: Select Item...

  • Page 51: Ac In Boot Control Sub-Menu

    BIOS Setup AC IN BOOT Control Sub-Menu Aptio Setup Utility Advanced AC IN BOOT Setting AC IN BOOT AC IN BOOT Control [Enabled] →← : Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save &...

  • Page 52: Battery Recalibration Sub-Menu

    BIOS Setup Battery Recalibration Sub-Menu Aptio Setup Utility Advanced Start Battery recalibration Battery Recalibration Utility function *For Main Battery Only! Calibration Frequency 0 Times 0x61 – 97 % Battery Capacity 0x60 – Discharge Battery Charge Mode 0x05 – Normal Battery Learning Mode →←...

  • Page 53: Network Stack Configuration Sub-Menu

    BIOS Setup Feature Options Description ISCT WWAN Disabled Enable/Disable ISCT WWAN Power Control Power Control Enabled ISCT EC Timer Disabled Enable/Disable ISCT EC Timer Control Control Enabled Network Stack Configuration Sub-Menu Aptio Setup Utility Advanced Enable/Disable UEFI Network Stack [Enabled] Network Stack Ipv4 PXE Support [Enabled]...

  • Page 54: Intel 82579Lm Gigabit Network Connection Sub-Menu

    BIOS Setup Intel 82579LM Gigabit Network Connection Sub-Menu Aptio Setup Utility Advanced Click to configure the PORT CONFIGURATION MENU network device port NIC Configuration Blink LEDs (range 0-15 seconds) →← : Select Screen PORT CONFIGURATION INFORMATION ↑↓: Select Item UEFI Driver: Intel PRO/1000 5.0.12 Enter: Select Adapter PBA:...
  • Page 55 BIOS Setup INTEL 82574L Gigabit Network Connection Sub-Menu Selections You can make the following selections on the Intel 82574L Gigabit Network Connection sub-menu. Feature Options Description NIC Configuration LINK Speed Change link speed and duplex for current port. Wake on LAN Enable this option to wake the system with a magic packet Blink LEDs (range...

  • Page 56: Chipset Menu

    BIOS Setup Chipset Menu Aptio Setup Utility Main Advanced Chipset Boot Security Save & Exit PCH Parameter ► PCH-IO Configuration ► System Agent (SA) Configuration →← : Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save &...

  • Page 57: Pci Express Configuration Sub-Menu

    BIOS Setup PCI Express Configuration Sub-Menu Aptio Setup Utility Chipset Enable or disable PCI PCI Express Configuration Express Clock Gating for each root port PCI Express Clock Gating [Enabled] DMI Link ASPM Control [Enabled] PCIe-USB Glitch W/A [Disabled] Subtractive Decode [Disabled] →←...

  • Page 58: Boot Menu

    BIOS Setup Boot Menu Aptio Setup Utility Main Advanced Chipset Boot Security Save & Exit Select boot mode Fast Boot [Disable] LEGACY/UEFI Boot mode select [UEFI] FIXED BOOT ORDER Priorities Boot Option #1 [Hard Disk] →← : Select Screen Boot Option #2 [CD/DVD] ↑↓: Select Item Boot Option #3...

  • Page 59: Security Menu

    BIOS Setup Feature Options Description Launch CSM Controls parameters execution of UEFI Boot option filter Legacy Launch PXE OpROM policy Storage OpROM Launch Video OpROM policy Launch Storage OpROM policy Other PCI device ROM priority Security Menu Aptio Setup Utility Main Advanced Chipset...
  • Page 60 BIOS Setup Feature Setting Description Security Enter Allows Access to Set, Modify and Configuration Security Clear Hard Disk user and master Configuration Password. SubMenu Secure Boot Menu Aptio Setup Utility Security System Mode Setup Secure Boot can be Secure Boot Not Active enabled if: 1.
  • Page 61 BIOS Setup HDD Security Configuration SubMenu Aptio Setup Utility Security HDD Password Description: User Password. Allows Access to Set, Modify and Clear Hard Disk User and Master Password. User Password needs to be ***Advisable to Power installed for Enabling Security. Master password can be Cycle System after...

  • Page 62: Save & Exit Menu

    BIOS Setup Save & Exit Menu Aptio Setup Utility Main Advanced Chipset Boot Security Save & Exit Exit system setup after Save Changes and Exit saving the changes Discard Changes and Exit Save Changes and Reset Discard Changes and Reset →←...

  • Page 63: Chapter Five - Drivers And Applications

    Drivers and Applications Chapter Five - Drivers and Applications The Utility DVD includes all the drivers for the devices installed in your workstation computer. Please consult your dealer if there is any driver missing. Also, you could update the driver or check if there any driver needs to be installed by "Windows device manager".

  • Page 64: Wireless Power Manager

    Drivers and Applications Wireless Power Manager Please refer to the ”readme.txt” file from the Utility DVD for the Wireless Power Manager installation. Touch Pad Please refer to the ”readme.txt” file from the Utility DVD for the Touch Pad driver installation. Turbo Boost Monitor Please refer to the ”readme.txt”...

  • Page 65: Gps (Optional)

    Drivers and Applications GPS (Optional) Launch the "Wireless Power Manager" to turn on the GPS device, and then please refer to the ”readme.txt” file from the Utility DVD for the GPS driver installation. TPM (Optional) Please make sure that device is enabled in the BIOS, and then please refer to the ”readme.txt”...

  • Page 66: Chapter Six - Specifications

    Specifications Chapter Six - Specifications Platform  Intel® Chief River Platform  Intel® 3 Generation Quad Core i7-3610QE Processor CPU runs at multiple speeds depending on the CPU type and operating system. Also, CPU speed switches automatically by detecting AC adapter/ battery operation and busy state.

  • Page 67: Touchpad

    Specifications Touchpad  Type: Standard: Multi-touch Capacitive Touchpad Optional: Single Resistive Touchpad  Interface: PS/2 Storage  2.5” (Removable) Type:  Height:  Interface: SATA II/III SSD Note:  The SSD supports hot swap but not for the one with the Operating System.

  • Page 68: I/O Ports

    Specifications I/O Ports Left:  USB 3.0 x 1 (with fast charging)  USB 3.0 x 1  Microphone (Mini Jack) x 1  Audio output (Mini Jack) x 1  Line-in Jack (Mini Jack) x 1 Right:  USB 2.0 x 2 ...

  • Page 69: Materials And Recycling

    Specifications Note:  Weight includes battery pack x2, SSD x1, DRAM x 4, WiFi/BT Module, GPS, 2 GLAN card. (Battery pack 330g, SSD 61g)  Weight varies depending on system configurations. Materials and Recycling Materials of the computer are as follows: ...

  • Page 70: Chapter Seven - Optional Devices

    Gigabit LAN: 1Gbps (internal Mini PCIe Card) Memory Add Memory Modules to improve your system performance. The RW11 has 4 DDR3L SO-DIMM slots, supporting 4GB or 8GB DDR3L 1600 memory. You could add up memory to 32GB (8GB Memory Module x 4)

  • Page 71: Tpm 2.0 (Trust Platform Module)

    Smart Card Reader Accept a smart card for additional security feature. Multi Battery Charger (MCRW) The Multi Battery Charger is designed for the battery of RW11, with this charger, you could charge two battery packs at one time. Electronic characteristics ...

  • Page 72: Chapter Eight - Maintenance And Service

    Maintenance and Service Chapter Eight - Maintenance and Service Cleaning ALWAYS to turn OFF the power, unplug the power cord and remove the battery before cleaning. The exterior of the system and display may be wiped with a clean, soft, and lint-free cloth.
  • Page 73 Maintenance and Service RMA Service If troubleshooting steps did not work out, please contact your dealer for RMA. The steps is as below, Remove any personal disks or other media. Use the original shipping container and packing materials, if possible. If the original packing materials are not available, wrap the equipment with soft material (e.g.

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