Table of Contents
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Table of Contents
Summary of Contents for Humeau LIGHTNING MVP ICON
- Page 1 USER GUIDE ...
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Page 2: Table Of Contents
CHAPTER 1: INTRODUCTION ATP ................................1 H .................................. 1 ..............................1 EMPERATURE ..............................1 ONDUCTIVITY ............................... 1 ONCENTRATION CHAPTER 2: MATERIALS AND EQUIPMENT ............................2 NCLUDED IN THE ATP S ) ......................2 UPPLIES URCHASED EPARATELY ....................... 2 ONDUCTIVITY AND ONCENTRATION UPPLIES .............................. - Page 3 CHAPTER 8: TAKING A READING ATP ................................13 TAKING AN ATP READING ........................... 13 H ................................14 ..............................14 EMPERATURE ..............................14 ONDUCTIVITY ............................. 15 ONCENTRATION CHAPTER 9: RE-TEST FUNCTION ............................... 16 ESTS ..........................16 OW TO EST A AMPLE CHAPTER 10: QUICK TEST FUNCTION ..............................
- Page 4 ATP S ..........................27 ETTING ARGET ATP R ............................ 27 ESTS IDGET ATP R .......................... 27 ETTING ARGET ..........................28 ALIBRATION IDGET ....................28 ETTING THE ALIBRATION REQUENCY ARGET ............................ 28 EVICE XCLUSION ATP F ............................. 29 RAPH ATP R ..........................
- Page 5 CHAPTER 21: ACTION REPORTS ? ........................... 41 HAT ARE CTION EPORTS ..........................41 YPE OF CTION EPORTS ............................41 EPORT ..........................42 EPORT ............................. 43 EPORT ..........................44 VERAGE EPORT ........................44 ORTING RAPHS AND ABLES ............................44 UNCTION CHAPTER 22: TRENDING REPORTS ? ........................
- Page 6 CHAPTER 26: DATABASE MANAGEMENT ICON .......................... 64 REATING AN DATABASE ICON ........................64 MPORTING AN DATABASE MVP TRAX ........................64 MPORTING ATA FROM ............................ 65 RCHIVING A DATABASE ............................66 XPORTING TO XCEL CSV ............................66 XPORTING TO LIP P ..........................
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Page 7: Chapter 1: Introduction
Introduction The LIGHTNING MVP ICON™ is a multi-parameter HACCP monitoring system to monitor key quality indicators such as ATP, pH, temperature, conductivity, and concentration. The included MVP ICON Dashboard software allows for easy trending and analysis of results. The software’s dashboard provides an overview of key control metrics at a glance. -
Page 8: Materials And Equipment
• LIGHTNING MVP ICON Surface Sampling Device - for detection of ATP on surfaces • LIGHTNING MVP ICON Liquid Sampling Device - for detection of ATP in Clean in Place (CIP) rinse water and other liquid samples • LIGHTNING MVP ICON ATP Calibrator Set – for calibration and verification of the ICON instrument for accurate detection of ATP •... -
Page 9: Chapter 3: Mvp Icon At A Glance
MVP ICON at a Glance Instrument Overview Battery Indicator Home Screen and Navigation The MVP ICON features a pressure-sensitive color touch screen display that can be operated while wearing gloves and is suitable for use under all lighting conditions. The home screen of the ICON lists pertinent statistics about the unit based on the parameter selected, including: •... -
Page 10: Calibrating The Touch Screen
The buttons on the bottom of the screen are used to access the following functions: • Plans – allows the user to select a specific sample plan • Points – allows the user to select a specific test point • Results –... -
Page 11: Chapter 4: Points
Points Points The “Points” tab on the bottom menu of the ICON contains a list of all created test points in numerical order, independent of sample plan assignment. Selecting a Test Point • Scroll through a list of test points in numeric order using the scroll bar on the right side of the screen. -
Page 12: Finding A Test Point
Finding a Test Point If a test point (or range of test points) is not readily available on the instrument screen, the “Find” feature within “Points” can be used to search for specific test points. • To search for a range of test points enter the first and last test point number in the range. -
Page 13: Chapter 5: Plans
Plans Plans To view a list of available sample plans for a desired parameter, select the “Plans” tab on the bottom menu of the ICON instrument. Sample plans are a customized grouping of test points. A sample plan can represent a group of test points in a particular production area, direct versus indirect locations, or even a work shift or day of the week. -
Page 14: Shuffle
Press to clear the tracker’s progress for an individual plan Green indicates a pass result, yellow for warn, red for fail Shuffle The order of test points within a sample plan can be randomized or “shuffled.” This feature can be used to ensure that all test points have an equal probability of being tested. To shuffle test points: •... -
Page 15: Chapter 6: Results
Results Results To view a list of stored results for the desired parameter select the “Results” tab on the bottom menu of the ICON instrument. Results are listed in numeric order by test point number and the most recent result for each test point is displayed. Test point number, date Test point name and time of result... -
Page 16: Finding Results
Finding Results To search for a specific result or range of results touch the “Find” button at the top of the “Results” screen. • To search for a range of test points enter the first and last test point number in the range. -
Page 17: Chapter 7: Device
Allows for calibration of the MVP ICON for the specific parameter selected (ATP, pH, Temperature, Conductivity, or Concentration; See Chapter 11). ATP parameter includes procedures for system verification using LIGHTNING MVP ICON ATP Positive Control and LIGHTNING MVP ICON Calibrator Set (see Chapter 11). -
Page 18: About
About Displays instrument specific information: • Serial number • Hardware version • Firmware version Delete Allows user to delete result for the selected parameter (optional password protection) Results can be deleted as: • Individual results • A group of specific test points •... -
Page 19: Chapter 8: Taking A Reading
Taking a Reading • Select “ATP” mode in the top menu bar from any screen. Use < or > arrows to toggle through modes. • Select “Points” from the bottom icon menu • Select desired test point or use the scroll bar to scroll through the list of available test points. -
Page 20: P H
Please reference the Directions for Use included with the ICON pH Probe for preparation of the probe prior to use. • Ensure the ICON pH Probe is properly connected to the side of the device (probe adapter surface with arrows should face the back of ICON). •... -
Page 21: Concentration
Concentration Please reference the Directions for Use included with the ICON Conductivity Probe for preparation of the probe prior to use. Before Taking a Concentration (ppm) Reading Prior to taking a Concentration reading (ppm), it is important to ensure the chemical standard assigned to each test point has been properly calibrated. -
Page 22: Chapter 9: Re-Test Function
Re-Test Function Re-Tests A test result for any of the MVP ICON parameters can be coded as a “re-test.” When testing for ATP, areas that show high ATP readings should be re-cleaned and re-tested to verify adequate cleaning. A test point can be coded as a re-test either at the time the sample was taken or at the results screen. -
Page 23: Chapter 10: Quick Test Function
Quick Test Function Quick Tests The Quick Test function on the ICON allows for a test measurement to be taken without saving the results to a test point. This can be useful for training or other instances where saving test results is not needed. -
Page 24: Chapter 11: Code Field
Code Field Code Field The “Code” field on the ICON is a place to enter additional identifying information about an assigned test point into the instrument at the time of testing. For example, a numeric code could be entered prior to taking a sample to identify a particular sanitation worker, product, or location within the facility not previously identified during test point setup in the software. -
Page 25: Chapter 12: Custom Fields
Custom Fields Custom Fields “Custom Fields” present another opportunity to enter customized information about test points and are established within the ICON Software. The three custom fields can be populated with information such as a test point’s associated product, location within the facility (ex. Room 3), and the type of surface being sampled (ex. -
Page 26: Calibration / Verification
Verification is designed to ensure the instrument and swabs are working correctly. The LIGHTNING MVP ICON ATP Positive Control provides a sample which produces a positive ATP result when assayed with the MVP ICON system. It is recommended to run ATP Positive Controls every other day and incorporate results into an overall Quality Control program. - Page 27 Open the ATP Positive Control vial. • Insert a LIGHTNING MVP ICON Surface Sampling Device and completely dissolve the positive control pellet onto the tip of the swab. Note: Take care to ensure the swab tip does not touch any surface other than the inside of the vial.
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Page 28: P H
Non-Luminescent Calibrator Procedure • Under the “Verification” menu in ATP Calibration, select “Non-Luminescent Calibrator”. • Insert the non-luminescent calibrator and close the chamber door. • Press “Verify”. The non-luminescent calibrator should read 1.0 – 1.5 Zones. Readings outside this range can indicate problems with the instrument. -
Page 29: Concentration
Calibration Procedure • Connect the Conductivity probe to the instrument, ensuring arrows on the adaptor face the back of the instrument. • Verify the ICON is in Conductivity mode. • Select “Device” from the ICON’s lower menu. • Enter the Reference Value in microSiemens (µS). •... -
Page 30: Mvp Icon Dashboard Software At A Glance
MVP ICON Dashboard Software at a Glance Introduction The innovative dashboard on the software’s home screen provides a quick overview of key metrics and allows for immediate, corrective action. Detailed analysis reports provide comprehensive data to identify hot-spots within the facility, track and trend data, and generate audit-ready HACCP reports. -
Page 31: Chapter 15: Installation
Installation Installing the MVP ICON Dashboard Software The MVP ICON Dashboard Software is included with the MVP ICON system and is loaded onto a CD for installation. It is also available on the BioControl Web site at www.biocontrolsys.com. Contact BioControl Technical Support for more information on downloading software. Note: Ensure the computer is assigned administrative rights prior to installation. -
Page 32: Chapter 16: Dashboard
Dashboard What is the ICON Dashboard? The MVP ICON Dashboard software’s home screen displays a dashboard which provides an overview of key program control metrics at-a-glance. This unique feature provides quality assurance managers with an overall picture of the behavior and health of their HACCP and hygiene program by highlighting where potential problems reside within the facility, or with the execution of the program, to guide corrective action for immediate resolution. -
Page 33: Atp Swabs To Target Widget
ATP Swabs to Target Widget Allows users to set a target for the number of ATP swabs used and measure active usage against this target. This data provides a quick assessment if the correct amount of swabs are being used, indicating sufficient testing is taking place, or if testing needs to increase to ensure the plan is on track. -
Page 34: Next Calibration Widget
Next Calibration Widget The “Next Calibration” feature alerts the user to the next required date of calibration for the ICON instrument, based on their HACCP and hygiene monitoring program. Each time an instrument is connected to the software, the “Next Calibration” feature will identify the unit by its serial number and will reflect the next required date of calibration. -
Page 35: Atp Fail Rate Graph
ATP Fail Rate Graph The first of the three graphs at the bottom of the dashboard is “ATP Fail Rate.” This graph guides the quality team to problematic areas in the facility requiring prompt attention for immediate resolution. Results are ordered from test points with the highest percentage of failed ATP results to lowest. Test point numbers Percentage each test point failed... -
Page 36: Atp Pass/Warn/Fail Rate Graph
ATP Pass/Warn/Fail Rate Graph This stacked column graph presents the percentage of pass, warn, and fail results for all selected test points over a period of time. This graph directs the sanitation crew to areas in the facility requiring special attention identifying those test points that have higher warn and fail rates. Combined percentage total of pass/warn/fail results for Test Point Numbers... -
Page 37: Chapter 17: Creating Test Points
Creating Test Points About Creating Test Points The MVP ICON Dashboard software allows for a wide range of test point setup and customization options to ensure each unique area in the facility is identified by all necessary and applicable information. The ICON software also provides the ability to create sample plans to which a test point (or multiple test points) can be assigned. -
Page 38: Ph Test Points
pH Test Points • Select “pH” from table menu. • Select “New Test Point”. • Click on the “Name” column cell for the applicable test point to assign a name. Note: Test point assignments are alphanumeric and can be up to 25 characters long, however, the ICON instrument will only display up to 15 characters of the name. -
Page 39: Chemical Standards
Chemical Standards Concentration test points require an associated chemical standard at a designated working concentration (ex. Quat 200 ppm). In order to assign a chemical standard to a Concentration test point, one must first be created under the “Chemical Standards” tab. •... -
Page 40: Editing A Test Point
Editing a Test Point A test point can be edited at any time by simply clicking on the desired cell and making the changes. Examples of editing a test point include changing the Warn/Fail thresholds, custom field designations, or sample plan assignment. The changes will be reflected on the ICON instrument when synced. -
Page 41: Chapter 18: Creating Custom Fields
Creating Custom Fields As mentioned in Chapter 10, these optional fields allow users to provide additional customized levels of information for a test point. Examples of common Custom Field assignments include: Surface Type (stainless steel, rubber, etc.), Plant Location (Plant 04, Tulsa, etc.), or Room (Dairy Room, Dough Room, etc.). Note: Custom Fields are designated per parameter, not per test point. -
Page 42: Chapter 19: Creating Sample Plans
Creating Sample Plans About Sample Plans Sample plans allow users to organize a group of related test points. For example, all test points associated with a blending line in a facility can be grouped under a sample plan titled “Blending Line.”... -
Page 43: Editing Or Deleting A Sample Plan
Editing or Deleting a Sample Plan Once an initial sample plan has been created, additional sample plans can be created, deleted or re-named by right-clicking on any sample plan name. • Select “Add” to add another sample plan. • “Re-name” to change the name of selected plan. •... -
Page 44: Icon Software Report Setup
ICON Software Report Setup The MVP ICON Dashboard software features three categories of reports: Action Reports, Trending Reports, and HACCP Reports. These reports are designed to identify areas requiring immediate and corrective action, track and trend data, and provide audit-ready reports with a click of a button. -
Page 45: Computed Data
To select from pre-set date ranges, choose from the options to the right of the calendar (i.e. Month to Date, Last Quarter, etc.). • The calendar will automatically populate with the selected pre-set date. Pre-set dates Customize date range Computed Data Computed data allows users to change the way the data is calculated. -
Page 46: Saved Report
By Test Point Range • For an individual test point, enter the test point number. • For a range, enter the starting and ending range as such: 1 – 5 or list by commas in the same fashion as a printer: 1, 2, 4 – 10. •... -
Page 47: Chapter 21: Action Reports
Action Reports What are Action Reports? Action Reports are designed to help identify and direct QA managers to problematic areas in the facility requiring attention for immediate and corrective action. Action Reports can be accessed from anywhere within the software by clicking the “Action Reports”... -
Page 48: Pass/Warn/Fail Report
Fail Rate Computed Data There are four different options of computed data for this report. • # Fails – Calculates data by the number of failed test points; sorting defaults to # Fails in descending order • % Fails – Calculates data by percentage of failed test points; sorting defaults to % Fails in descending order •... -
Page 49: Re-Test Report
Pass/Warn/Fail Computed Data There are two different options of computed data for both chart types in this report. • % P/W/F – Calculates the percentage of pass, warn, and fail results for selected amount of test points over a period of time; Stacked Horizontal Bar Chart sorting defaults by % Fails •... -
Page 50: Min/Max/Average Report
Min/Max/Average Report Shows the minimum, maximum, and average result for each selected test point. Any outlying result in the fail range provides direction to potentially problematic areas in the facility requiring immediate attention. Available chart type • Min/Max/Avg Example of Min/Max/Avg Test Point Min/Max/Avg Computed Data There is one type of computed data for this report. - Page 51 Portions of data within a graph can be expanded by utilizing the drag zoom function. • Click on the graph and a red line will appear. • While holding down the left mouse button, drag zoom red line over portion of data to be expanded.
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Page 52: What Are Trending Reports
Trending Reports What are Trending Reports? Trending Reports track and trend data over extended periods of time. The reports available in this category help to identify test point behavior, establish patterns, and determine the overall health of a facility’s sanitation program. Trending Reports can be accessed from anywhere within the software by clicking the “Trending Reports”... -
Page 53: Grouped Data
Grouped Data In addition to sorting options for Trending Reports, Computed Data features the ability to group data. This function is useful when wanting to review all results for a specified period of time (see Picture 3). Picture 3 All P/W/F results for weeks 1/29/12 –... -
Page 54: Average Test Point Summary
Pass/Warn/Fail Computed Data There are four different options of computed data for this report. • % P/W/F – Calculates data by percentage of passed, warned, and failed test points; sort by test point or by period, graph view defaults to test point number in numerical order •... -
Page 55: Test Point Trend
Min/Max/Avg – Sorted by Grouped Data Column Chart – Sorted by Test Point Examples of Average Test Point Summary Average Test Point Computed Data There are two different options of computed data for each chart type in this report. • Test Point by Zone/Sample –... - Page 56 Choose whether to include an optional legend in the Test Point Trend report by checking the “Show Legend” box in the Trending Report Setup screen. Check box for optional legend to display in Test Point Trend report Available chart types •...
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Page 57: Re-Test Trend
Test Point Trend Computed Data There is one option of computed data for this report. • Results – Plots each test point result (as scatter plot) over a period of time; sorting defaults by test point number in ascending order; Grouped Data not an option Note: To view results by hour select “Hour”... - Page 58 Re-Test Trend Line # Fails Re-Test Trend Line # Fails (Grouped) Re-Test Trend Computed Data There are eight types of computed data for each of the charts in this report. • # Fails – List number of re-tests in relationship to number of failed results in ascending order sorting available test points in a period •...
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Page 59: Chapter 23: Haccp Reports
HACCP Reports What are HACCP Reports? HACCP reports are audit-ready reports designed to help busy QA professionals demonstrate their sanitation program is on track and in compliance with their HACCP plan. Simply print and present. HACCP reports can be accessed from anywhere within the software by clicking the “HACCP Reports”... -
Page 60: Atp Swab Usage
ATP Swab Usage Demonstrates the required swab target in a given period is being met in accordance with the facility’s HACCP plan. The report shows both the number of swabs used and usage percentage on the same page. The target number of swabs is established in the HACCP Report Setup menu. (See previous page) Example of ATP Swab Usage Report ATP Swab Usage Computed Data There is one computed data option for this report. - Page 61 Calibration / Verification Computed Data There is one data option for this report. • Results – Displays historical record of parameter’s calibration and verification results for a given period of time; select by individual serial ID or by all available devices Test Point Frequency Identifies how many times a particular test point has been sampled during a range or period of time, ensuring any identified problem areas are being tested equally and uniformly.
- Page 62 Test Point Frequency Computed Data There are two different options of computed data for this report. • Test Point Overview – Includes the following information for each test point: number of times tested, number times failed, number times re-tested, and the re-test percentage. Graph displays as double-axis to incorporate # and % •...
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Page 63: Chapter 24: Raw Data
Raw Data Results collected on the ICON and transferred to the software are located in “Raw Data.” Raw Data is a categorical list of pertinent result information including the test point name, number, date and time taken, sample plan assignment (if any), thresholds, re-test data, and optional customized fields. -
Page 64: Converting Quick Tests Into A New Test Point
Converting Quick Tests into a New Test Point As mentioned in Chapter 8, the Quick Test function allows for unassigned areas in the facility to be tested without saving the results to a test point. Quick Tests also provide the ability to convert a saved Quick Test result into a newly assigned test point, once uploaded into the software. - Page 65 Raw Data Example Quick Test Quick Test Symbol Number Drop-down to Select Test Point Number...
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Page 66: Analyzing Mvp Collection Data
Analyzing MVP Collection Data As mentioned in Chapter 17, test point results from multiple parameters can be combined to view data as an inter-related set. This helps to identify any potential trends that exist between the individual parameters. Please see Chapter 17 for setting up MVP Collection. How to Analyze Data MVP Collections in Raw Data •... -
Page 67: Chapter 25: Device Communication
Device Communication By syncing the instrument to a database, the two will be paired together and the database will recognize its partner instrument in any future communication. To transfer test points, sample plans, and collected results between the ICON instrument and software, the unit and software must first be synced. -
Page 68: Communication Scenarios
Communication Scenarios Once an instrument has been paired with a database, the two are used congruously. Multiple devices can be paired to the same database; however, the instrument can only contain one database at a time. See table below for an explanation of database and instrument scenarios. -
Page 69: Deleting Test Points From Database
Deleting Test Points from Database Deleting a test point will remove all associated data from the database. To save this data, results must first be archived prior to deleting the test point. The following warning message will appear before a test point is deleted: •... -
Page 70: Chapter 26: Database Management
Database Management Creating an ICON database Multiple databases can be created in the ICON software and loaded one at a time. Upon installation of the ICON software, a prompt will require creating a new ICON database. • Select “New” from the prompt. •... -
Page 71: Archiving A Database
Create a new database • File • Import historical TRAX data • File • Open • Import Data from Excel • Browse for TRAX file and press “Open” Archiving a database Archiving a database allows a sub-set of information to be saved as its own database. Data from the master file can then be kept or deleted from the archived date range. -
Page 72: Exporting To Excel
Exporting to Excel Data can be exported to Excel to view in a standardized format for additional data analysis or for importing into other Microsoft Office-based programs, such as Access. • File • Export Data • Select dropdown arrow next to “File Name” to name file and choose directory. •... -
Page 73: Importing From Excel
Importing from Excel The import function is primarily to import historical TRAX data into a new database which, as mentioned above, must be done prior to creating any new test points or sample plans. The database must be empty to import an Excel file. Create a new database •... -
Page 74: Chapter 27: Icon Setup
ICON Setup Preferences ICON Setup allows for the customization of certain screen items on the instrument such as, timing for the screen’s dimmer and setting the Delete and Quick Test passwords. Changing screen timing settings The ICON instrument arrives with preset timing for the screen’s dimmer. To preserve battery life, the settings are as follows: •... -
Page 75: Passwords
Passwords Optional passwords can be set for both the Delete function and Quick Test Password on the instrument. • ICON Setup • Preferences • Delete Password – Enter password, up to 4 digits • Quick Test Password – Enter password, up to 4 digits •... -
Page 76: Fastening The Icon Shoulder Strap
Fastening the ICON Shoulder Strap It is important to ensure the shoulder strap for the MVP ICON is properly and securely connected to the instrument before use. Follow the steps below to correctly secure the straps to the instrument. 1. Loop one loose end of the strap around the backside of the pins on the back of the instrument. -
Page 77: Chapter 28: Icon Software Settings
ICON Software Settings Preferences Choose language, date/time format, and result scale (Zones/RLU) from the software’s “Preferences” menu. • Select “Settings” from the software’s top toolbar • Select “Preferences” Languages Preferences Menu Choose from the following languages: • English • Spanish •... - Page 78 Database Description Entering a description for the database helps identify it from other saved databases and provides a brief summary or description as to what types of test point or sample plan information may be included. Company Logo A company’s logo can be inserted onto all graphs to further personalize reports. •...
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Page 79: Help
Help Displays software version number and provides a link to BioControl contact Information. About MVP ICON Dashboard Software Provides relevant data about the software, such as, software version and database ID, last database update, etc. Select Contact BioControl to be directly linked to the BioControl web site contact page. The computer must be connected to the Internet for the link to work. -
Page 80: Chapter 29: Troubleshooting
Troubleshooting Please refer to the guidelines below for resolving system issues. If the proposed solutions do not correct the issue, please contact BioControl Technical Support at 800.245.0113 or an authorized BioControl distributor. MVP ICON Instrument Error Messages Please refer to the grid below for the following MVP ICON instrument error messages and the appropriate action to take for resolution. - Page 81 Chemical Standard Does Not Create a chemical standard in the Exist in Database software and sync to ICON Ensure chemical standard has a Chemical Standard Does Not name assignment in software and Exist in Database sync to ICON This Plan is Too Large To Maximum test point allotment Shuffle per sample plan is 245 points...
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Page 82: Mvp Icon Instrument
MVP ICON Instrument Issue: ICON will not charge. The screen remains blank even when connected to a battery charger. Resolution: 1) Verify the connections are secure and a power source is active. 2) If the power source is not active, unscrew the battery cover on back of instrument, disconnect and reconnect the battery, ensuring the cover is properly tightened. -
Page 83: Mvp Icon Ph/Temperature Probe
MVP ICON pH/Temperature Probe Issue: The pH/Temperature probe will not calibrate. Resolution: It is recommended to calibrate the pH probe daily, prior to use. Occasionally probes can get plugged or dirty from sample testing which can impact the probe’s accuracy. If this happens, clean the probe with liberal amounts of warm water and gently scrub with a soft bristled brush and soap. -
Page 84: Mvp Icon Temperature Probe
MVP ICON Temperature Probe Issue: The MVP ICON Temperature Probe will not calibrate. Resolution: Probes get dirty which will influence the ability to be calibrated and/or make accurate readings. Avoid highly corrosive or abrasive materials as well as strong organic solvents. Issue: The probe tip comes off. -
Page 85: Appendix A Software / Firmware Update Procedure
Appendix A Software / Firmware Update Procedure With the release of any new version of MVP ICON firmware or MVP ICON Dashboard software, the following update procedures will need to be followed to ensure system performance and compatibility. Please follow the steps below to update the MVP ICON firmware and Dashboard software. -
Page 86: Appendix B Software / Firmware Downgrade Procedure
Appendix B Software / Firmware Downgrade Procedure As noted in Appendix A, firmware and software upgrades ensure the MVP ICON and Dashboard software are up-to-date and working at optimal performance. It is uncommon for the ICON to require a downgraded version of firmware. Measures have been implemented into the Dashboard software to prevent the accidental downgrade of firmware with the use of a controlled password.
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