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ZeroWire Reference Guide P/N 466-2607 • REV C • ISS 13JAN16...
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Americas Corporation, Inc., except where specifically permitted under US and international copyright law. Trademarks and The ZeroWire name and logo are trademarks of UTC Fire & Security patents Americas Corporation, Inc. IOS is the registered trademark of Cisco Technology, Inc.
Content Important information#vii Limitation of liability#vii Product Warnings#vii Warranty Disclaimers#viii Disclaimer#ix Intended Use#ix Advisory messages#x ZeroWire Building Blocks#11 ZeroWire Menu Tree#12 Glossary#13 Menu 1 - Users#16 User First Name#16 User Last Name#16 User PIN#16 Start Date#16 End Date#16 User Type#17...
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Follow Action Number#48 Times and Days#48 Menu 8 - Actions#50 Action Number#51 Action Name#51 Function#51 Duration Minutes#51 Duration Seconds#51 Event 1#52 Event 2#52 Event 3#53 Event 4#53 Result#53 Menu 9 - Arm-Disarm#59 Arm-Disarm Number#60 Arm-Disarm Name#60 User Number#60 ZeroWire Reference Guide...
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Area Armed#70 Area Disarmed#70 Menu 16 - Zone Options#74 Zone Option Number#74 Zone Options Name#74 Zone Options#74 Zone Reporting#76 Zone Contact Options#77 Zone Report Event#77 Menu 17 - Event Lists#78 Event List Number#78 Event List Name#78 Event List#78 ZeroWire Reference Guide...
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Appendix 1: Reporting Zone Codes in Contact I.D.#86 Appendix 2: Reporting Fixed Codes in Contact I.D.#87 Appendix 3: History Events#88 Appendix 4: Zone Options#89 Appendix 5: Zone Types#90 Appendix 6: Voice Library#91 Appendix 7: App and Web Error Messages#93 ZeroWire Reference Guide...
WORK PROPERLY DEPENDS ON A NUMBER OF PRODUCTS AND SERVICES MADE AVAILABLE BY THIRD PARTIES OVER WHICH INTERLOGIX HAS NO CONTROL AND FOR WHICH INTERLOGIX SHALL NOT BE RESPONSIBLE INCLUDING, BUT NOT LIMITED TO, INTERNET, CELLULAR AND LANDLINE CONNECTIVITY; MOBILE DEVICE AND OPERATING SYSTEM COMPATIBILITY;...
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YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE. INTERLOGIX DOES NOT MAKE ANY CLAIMS OR WARRANTIES TO YOU OF ANY KIND REGARDING ANY PRODUCT, SOFTWARE OR SERVICE’S POTENTIAL, ABILITY, OR EFFECTIVENESS TO DETECT, MINIMIZE, OR IN ANYWAY PREVENT DEATH, PERSONAL INJURY, PROPERTY DAMAGE, OR LOSS OF ANY KIND WHATSOEVER.
INTERLOGIX DOES NOT WARRANT THAT ANY PRODUCT (INCLUDING SECURITY PRODUCTS), SOFTWARE OR SERVICE MANUFACTURED, SOLD OR LICENSED BY INTERLOGIX WILL PREVENT, OR IN ALL CASES PROVIDE ADEQUATE WARNING OF OR PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE, OR OTHERWISE. INTERLOGIX DOES NOT WARRANT TO YOU THAT ITS SOFTWARE OR...
Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. ZeroWire Reference Guide...
ZeroWire Building Blocks Below is the system diagram showing all the key features used to program a system. The smaller blocks indicate features used by the larger block and should be programmed first. The number on the bottom right of each block indicates system capacity (subject to the model).
ZeroWire Menu Tree The menu structure as seen from the Advanced menu in ZeroWire Web Server: 1. Users 7. Schedules 15. Zone Types 2. System Schedule Number Zone Type Number System Clock Schedule Name Zone Type Name General Options Follow Action Number...
A company to which alarm signals are sent during an alarm report. Also known as Central Station Central Monitoring Station (CMS). A channel is a communication path for events to be sent from the ZeroWire panel to a selected destination. Channels can be set to UltraSync or Email. Channel A channel has an associated event list which contains the events it is allowed to forward on.
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A security system that is configured to send all alarm signals to a central monitoring Monitored station. Outputs on the ZeroWire panel can be connected to a siren and strobe when an Output alarm condition occurs on the system. Typically this refers to zones located around the boundary of the protected area Perimeter such as zones on doors and windows, and excludes interior motion zones.
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Each ZeroWire user has a set of profile levels. These control what the user has access to, a list of functions, and when the user is allowed to perform these functions.
ZeroWire via the management software. User PIN ZeroWire users can be configured with 4 to 8 digit PIN. The user PIN is required by the ZeroWire system to determine the user number and the users associated permissions system control and configuration. Any number of users can have any digit length from 4 to 8 digits.
• Custom: ZeroWire will apply user permissions and user permission schedules. This requires advanced programming. First create a permission using an engineer account (default “installer”), then assign it to a user with a master account (default “User 1”). A Custom user is able to modify the configuration of themselves or another user if: •...
Assigning a permission schedule will limit when that user has that level of access and functionality. ZeroWire allows each user to be allocated with up to 4 user permissions and permission schedules. This provides a high level of flexibility and user permissions can change based on time and date, or even certain system conditions when combined with actions.
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Permission Schedule 3 See Permission Schedules 1 User Permission 4 See User Permission 1 Permission Schedule 4 See Permission Schedules 1 ZeroWire Reference Guide...
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Permission 1 overrides User Permission 2, so ensure User Permission 1 includes all the areas (and other features) you want to give access to. If User Permission 1 only included the Bank Vault, the user would NOT have access to the Common Areas. ZeroWire Reference Guide...
DEOL option. Panel Box Tamper The ZeroWire has a built-in normally closed tamper switch that will sound the siren if the ZeroWire is removed from the wall. This option will enable or disable this tamper switch. System Zone Tamper If enabled, the ZeroWire will monitor all zones except fire zones for Dual End of Line.
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ZeroWire event log. For a zone to be eligible for activity monitoring, it must have “Zone Activity” set in zone options. The zone inactivity time is set in “Menu 2 –...
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13 seconds to power-cycle. The ZeroWire will wait 40 seconds to allow the smoke detector to power up and settle. If a second trip occurs after this but before the end of the Fire Verify Delay time, a fire alarm will be generated.
Siren Options Siren Once Per Zone If enabled, the ZeroWire will only set the siren once per zone in a given arm cycle and will not set the siren again even if that siren time expires and that zone reactivates. Every zone will have one siren activation attempt before that zone cannot reactivate the siren.
Siren At Arm Report If enabled, the ZeroWire will activate the siren output every time the system is set in away mode with a key-switch or wireless keyfob, the exit delay expires and a successful system arm report is completed.
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If the optional radio module is connected to the network this will display the connection technology such as GSM or UMTS. Automation Menu This menu allows integration of 3rd party apps and devices. • Automation Username • Automation PIN ZeroWire Reference Guide...
Menu 3 - Zones A zone (sometime referred to as an input) on the ZeroWire is a single physical hardwired connection or a non-physical wireless connection. Additionally zones on the ZeroWire can be used as logic inputs within actions (see Menu 8 –...
Area groups are simply a list of ZeroWire areas. When an area group is allocated to a zone, that zone will then belong to all the areas in the area group.
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Additionally, area open and close reports will also report the user number selected in this option. If the user number is programmed to 0, the ZeroWire will use a default User number of 999 and will operate on all areas in the zones area group.
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Zone Options – Partial-Bypass-Force Arm-Burglary Arm-Burglary Schedule 1 – Office Hours Schedule 2 – All Days Mon-Fri, 8 AM-6 PM, Holidays 1 All Days Zone Programming Instant Arm Only 24 Hour Non-Latching 8 AM 6 PM 8 AM ZeroWire Reference Guide...
Area Number The ZeroWire can support a total of 8 areas. Each area is identified by a unique area number, which cannot be altered, and remains as the key reference for each area.
This is a convenience feature avoiding the need to enter the PIN to disarm from stay mode. Siren Chirp Away If enabled, the ZeroWire will activate the built-in siren every time the system is set in away mode or disarmed with a key-switch or wireless keyfob. Siren Chirp Stay If enabled, the ZeroWire will activate the built-in siren output briefly every time the system is set in stay mode with a key-switch or wireless keyfob.
2 seconds to send an auxiliary event. Default is off. If disabled, on selected models will enable the Medical/Auxiliary button on the ZeroWire keypad to send a Key B event which can be used for automation programming in Scenes.
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At the end of the warning time the ZeroWire will re- arm the area and send the appropriate event (closing, man down, guard tour fail).
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• This area set in the permission’s man down group. • The permission must be in schedule. • The permission’s Area Type Override must NOT be set. The man down timer is set in the user’s permission. ZeroWire Reference Guide...
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Area types are not active when the schedule is not active. If an area type schedule is disabled (always active) that area will always have the type characteristics programmed in Area Type. Example: ZeroWire Reference Guide...
It is referred to as a primary reporting channel. If a report is unsuccessful to a particular primary channel it will attempt that channel’s backup channels if there are any. ZeroWire Reference Guide...
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If the front door is not closed properly then Area 1 would go into alarm at the end of the Exit time. To avoid this false alarm we enable “Force Arm With Bypass” so all zones that are not sealed (i.e. not ready) by end of the exit time will be “Auto- Bypassed”. ZeroWire Reference Guide...
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If “Arm In Stay If No Exit” enabled, and entry/exit zone not tripped, Arm in Stay mode Entry/Exit Alarm if valid Auto-bypassed zones restored Zone code not Bypassed zones restored Tripped entered Area Armed Auto Arm Exit Area Disarmed Warning Time ZeroWire Reference Guide...
Channel Number The ZeroWire can support a total of 16 channels. Each channel is identified by a unique channel number, which cannot be altered, and remains as the key reference for each channel.
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Menu 17 (Event Lists). Attempts Enter the number of times ZeroWire should try to send the events to the UltraSync server. After the number of attempts has been exhausted the ZeroWire will try the Next Channel if specified.
General Options First Disarm Last Arm If enabled, the ZeroWire will only send a closing report when the last area is armed. Note: the last area to arm must have open/close reports enabled. The ZeroWire will only send an opening report when the first area is disarmed.
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24-hour format. For example 18:00 IP Configuration IP Host Name A text label assigned to the ZeroWire communicator so you do not have to remember the IP Address. Enter //[IP Host Name] in a Microsoft Windows web browser to access the ZeroWire Web Server.
HTTPS Port = 443 • Download Port = 41796 Time Server Enter the URL or IP address of a time server to allow the ZeroWire to automatically update and synchronise its clock without user intervention. The default is pool.ntp.org IP Options •...
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ZeroWire will override ignore this setting and allow email reporting via UltraSync cloud servers. If you wish to prevent connections to the ZeroWire cloud servers, then uncheck this option and do not use the UltraSync reporting format. Features...
Call Back at Auto Test: When an auto test is initiated, perform a call back to the IP address specified. System Event Reporting System Channels Enter the Channel Group that the ZeroWire will send system events to. ZeroWire Reference Guide...
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Sequence Attempts This is the number of times the ZeroWire will sequence back to the primary channel if the backup channels all fail. This applies to ALL communication attempts including zone and area events. ZeroWire Reference Guide...
Menu 7 - Schedules Schedule Number The ZeroWire can support a total of 16 schedules. Each schedule is identified by a unique schedule number, which cannot be altered, and remains as the key reference for each schedule. Schedule Name Each schedule can be configured with a custom 32-character name. The area name is displayed wherever a schedule is referenced on the ZeroWire system.
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See feature Holiday to program these dates. • Holidays 4: If enabled, it means the item assigned this schedule will NOT have access during the specified holiday dates. See feature Holiday to program these dates. ZeroWire Reference Guide...
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For example, a strobe connected to Output 1 can be programmed to follow Areas 1-8 being armed. Each Action can also directly control selected parts of your ZeroWire when all 4 Action Events are met. This is called the Action Result. Its behaviour also follows the Action State.
Action Number The ZeroWire can support a total of 32 Actions. Each Action is identified by a unique number, which cannot be altered, and remains as the key reference for each Action. Action Name Each Action can be configured with a custom 32-character name. The name is displayed wherever an Action is referenced on the ZeroWire system.
For example, Event 1 Inverted OR, Event 2 OR, Event 3 AND, Event 4 OR produces a logic equation of: (NOT Event 1 OR Event 2) AND (Event 3 OR Event 4) Event 2 • Event Category • Event Type ZeroWire Reference Guide...
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Event Combination Logic Result The ZeroWire can also perform an additional function once the Action Event conditions are satisfied, this is called an Action Result. For example, when a fire alarm is active, you could disable Users 1-40 to prevent them from being able to control the alarm system.
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Abort Window Cancel Window Zone Twin Trip Timing Zone Bypass Zone Tamper Zone Not Ready Zone Low Battery Zone Supervision Fault Chime On (from zone) Walk Test (from zone) Trouble (from zone) Any Alarm Burg Alarm Fire Alarm ZeroWire Reference Guide...
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Manual Output On Logic State Manual Output Off Scene Activated Action State False Disabled Schedule States Schedule State Disabled Fire Alarm Verification Box Tamper Local Programming Device Status Remote Programming Battery Test Off line Power Up delay Shut Down ZeroWire Reference Guide...
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Arm Away No Auto Stay Chime Toggle Area Results Chime On Chime Off Automatic Zone Test Toggle Automatic Zone Test On Automatic Zone Test Off Auto Arm Timer Restart Disarm Timer Restart Man Down Timer Restart Guard Tour Timer Restart ZeroWire Reference Guide...
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Scene 14 Scene 15 Scene 16 Camera 1 Camera 2 Camera 3 Camera 4 Camera 5 Camera 6 Camera 7 Camera Results Camera 8 Camera 9 Camera 10 Camera 11 Camera 12 Camera 13 Camera 14 Camera 15 ZeroWire Reference Guide...
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Areas that are in the User’s - Active Profile - Disarm Area Group. When the Schedule becomes invalid (out of time zone) then ZeroWire will arm all areas that are in the User’s - Active Profile - Arm Area Group.
Also, user permissions can have up to 4 permission and schedule pairs. Arm-Disarm Number The ZeroWire can support a total of 16 Arm-Disarm. Each Arm-Disarm is identified by a unique number, which cannot be altered, and remains as the key reference for each function.
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Menu 10 - Devices This menu allows you to program devices connected to the ZeroWire system. The specific menus that appear are dependent on the device(s) you connect and may not match this section exactly. System Devices - Control Control UID Serial number of the ZeroWire.
• Disable Supervision – disables supervision monitoring of zone, no report or local alarm will occur if ZeroWire does not receive a supervisory message from the wireless zone within the supervisory times. • Disable Internal Reed –this applies to transmitters with an internal reed switch.
Menu 11 - Permissions Permissions control what a user or device has access to on the ZeroWire system and what they can do. Permission Number The ZeroWire can support a total of 16 Permissions. Each set of Permissions is identified by a unique number, which cannot be altered, and remains as the key reference for each Permission.
Duress Code Designates this user as a duress code, whenever this code is entered on the ZeroWire keypad a duress message is sent. Reset System Alarms When System Option - System Alarm Latch is enabled, system alarms include panel box tamper can only be reset by a user with this permission. Users without this permission will be able to arm and disarm areas as normal, but system alarms will stay latched.
Area Type Override is NOT enabled under Permission Options. If the value of the associated timer is zero, then the system will apply a timer of 45min. See Menu 4 – Areas, Area Type Settings for a more detailed description on these features. ZeroWire Reference Guide...
Areas that Zone will report and display in. Area Group Number The ZeroWire can support a total of 16 Area Groups. Each Area Group is identified by a unique number, which cannot be altered, and remains as the key reference for each area.
Menu Name Each Menu can be configured with a custom 32 character name. The name is displayed wherever a Menu is referenced on the ZeroWire system. Menu Selections Tick each item to give a user access to that menu. For example, ticking Labels permits a user with this Menu in their permission to change the text labels (names) of zones, areas, outputs, etc.:...
Menu 14 - Holidays ZeroWire supports up to 4 sets of holiday dates, each set can have up to 16 date ranges. Holidays are used as part of Schedules to control access to the system on specified dates. Holiday 1 .
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An office is not staffed during a public holiday and you want to prevent access to the building to staff on this date. First we program the holiday dates in this section under “Holiday 1”, then go to Schedules and select “Holidays 1”, then assign that schedule to the User. ZeroWire Reference Guide...
This provides the ultimate flexibility in panel programming. Zone Type Number The ZeroWire can support a total of 32 Zone Types. Each Zone Type is identified by a unique number, which cannot be altered, and remains as the key reference for each Zone Type.
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“Inhibit” is removed when the zone restores at any time. This is different to a bypass, which is only removed at disarm. Default is off. Swinger Shutdown: Default is off. ZeroWire Reference Guide...
Zone Option Number The ZeroWire can support a total of 32 Zone Options. Each Zone Option is identified by a unique number, which cannot be altered, and remains as the key reference for each Zone Option.
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If enabled, and a zone is in more than 1 area it will create an alarm if triggered when any area is armed. If this feature is off then all the areas must be armed before the zone will become active. If zone is type 10 zone (Interlogix Door/Window detector) then these two options apply: •...
If enabled, this zone will report loss of wireless supervision and low battery faults. Zone Trouble and Restore If enabled, this zone will report zone trouble and restores. Fire type zones will always report regardless of this option. ZeroWire Reference Guide...
If enabled, the zone circuit is normally open. Default is off. Fast Loop If enabled, the ZeroWire will be more sensitive and respond quicker to a change in state to hardwired zones. For example, we could enable this on a door contact to trigger the turning on of lights quicker when someone opens the door by using an Action.
Only events on a Channel’s associated Event List will be reported. Event List Number The ZeroWire can support a total of 16 Event Lists. Each Event List is identified by a unique number, which cannot be altered, and remains as the key reference for each Event List.
Menu 18 - Channel Groups The ZeroWire provides you powerful and flexible reporting capability through its Channel feature. They are fully configurable to suit your needs by allowing you to specify what events to report to single and multiple destinations, with multiple levels of back up paths.
Channel It contains Channel Group Number The ZeroWire can support a total of 16 Channel Groups. Each Channel Groups is identified by a unique number, which cannot be altered, and remains as the key reference for each Channel Group.
User, or Action Scene Number The ZeroWire can support a total of 16 Scenes. Each Scene is identified by a unique number, which cannot be altered, and remains as the key reference for each Scene. Scene Name Each Scene can be configured with a custom 32 character name. The name is displayed wherever a Scene is referenced on the ZeroWire system.
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Geosphere 2 Exited Area Not Ready Key A Area Zone Low Battery Key B Area Zone Supervision Fault Key C Area Alarm Siren On Area Burg Alarm Z-Wave Devices Area Fire Alarm Area Panic Alarm Area Auxiliary Alarm ZeroWire Reference Guide...
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Send Area Notification Send Zone Notification Send Notification Start Siren The available functions depend on the Z-Wave device(s) installed. Here are some examples: Disabled Heat Z-Wave Device Action Cool Auto Cool Set Point Heat Set Point Lock Unlock ZeroWire Reference Guide...
Name Token 7 • Name Token 8 Menu 21 - Cameras ZeroWire allows you to add up to 16 IP cameras that can be triggered to record using Action Results. Only specific camera models for ZeroWire are supported. Camera Number Camera Name: name of the camera.
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Web Access Passcode This 8 digit code is required to allow remote access to your ZeroWire system via a smartphone app. Set this to 00000000 to disable this feature. UltraSync Ethernet Server 1 The IP address or server name of the primary UltraSync Ethernet server.
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Appendix 1: Reporting Zone Codes in Contact I.D. The ZeroWire control panel has the ability to report Ademco Contact I.D. transmissions. Each report in Contact I.D. consists of an event code and the zone I.D. generating the alarm. The event code will come from the chart below and can be programmed in Zone Options.
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Zone Tamper Restore (zone Telephone Restore number) Siren Tamper Zone Bypass (zone number) Siren Restore Bypass Restore (zone Aux Power Over Current number) Aux Power Restore Zone Inactivity Low Battery Late To Close Low Battery Restore Forced Door AC Fail ZeroWire Reference Guide...
Partial Open Wireless Supervision Restore End Local Program Power Up Zone Activity Supervision End Remote Program Power Up Restore End Walk Test Mode Zone Activity Supervision Recent Close Restore End Zone Test Remote Program Fail Exit Error ZeroWire Reference Guide...
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These words can be used to customize your zone names (see "Menu 20 - Speech Tokens" on page 84). zero eleven forty twelve fifty thirteen sixty three fourteen seventy four fifteen eighty five sixteen ninety seventeen hundred seven eighteen thousand eight nineteen air conditioner nine twenty area thirty attic ZeroWire Reference Guide...
Appendix 7: App and Web Error Messages Various error messages may appear on the ZeroWire Web Server and UltraSync + app. Advanced/Settings Configuration Menus "You must select a Menu before you can scroll" – An attempt was made to scroll up or down from the top level menu.
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