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Canary Flex
User Guide

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Table of Contents
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Summary of Contents for Canary Flex

  • Page 1 Canary Flex ™ User Guide...
  • Page 2 9 Magnetic Swivel Base 10 Accessories 11 Home Screen 12 Modes 13 Mode Settings 14 Manually Switching Modes 15 Watch Live 16 Timeline 17 Event Screen 18 Motion Notifications 19 Battery and Offline Notifications 20 Contacting Emergency Services 21 Canary Membership 22 Help...
  • Page 3 Meet Canary Flex ™ Speaker HD Camera Night vision LED Microphone Motion sensor Magnetic swivel base...
  • Page 4 Power button To turn on, hold down for 1 second then release when you see the spinning white LED. Canary Flex will also turn on automatically when you connect it to a power supply. To turn off, hold down for...
  • Page 5 Requirements and Wi-Fi Network Requirements In order for your Canary Flex to connect to Tech Specs your Wi-Fi network, it will need to meet the following requirements: Your Wi-Fi network broadcasts at 2.4 GHz or 5 GHz (802.11 a/b/g/n). Your network upload speed is greater than 1 Mbps.
  • Page 6: Device Setup

    Canary app on your smartphone. 2. Launch the app. Open the app on your Android or iOS device. 3. Follow in-app instructions. The Canary app will walk you through creating an account and setting up your device.
  • Page 7 Pick a place with a strong Wi-Fi signal. If you think you’ve found a suitable place, try streaming Watch Live from your Canary Flex device there. If it plays without interruption , you’ve found a good place for your device to live.
  • Page 8: Battery Life

    Battery Life If you plan to use Canary Flex wire-free, there are multiple steps you can take to maximize battery performance. Positioning Position your device to eliminate as much background activity as possible while still monitoring the desired area. If your device is operating in wire-free mode and constantly recording activity, the battery will drain faster.
  • Page 9: Swivel Base

    Magnetic The magnetic swivel base, included in the box, lets you position Canary Flex with 360 Swivel Base degrees of flexibility. Set it on a flat surface or mount it to a wall with a single screw. The magnetic swivel base contains a powerful magnet, so don’t place it near...
  • Page 10 Canary Flex to blend in. Twist Mount for Canary Flex Twist Mount enables you to position Canary Flex wherever you can hang or wrap it — fixtures, railings, branches, etc.—and is designed to create smart vantage points.
  • Page 11: Home Screen

    Home Screen The Home Screen is the main screen of the Canary app. From here, you can view important information about your Canary Flex, including Wi-Fi strength and Battery. Location name Menu Dynamic background Device name Watch Live button Battery...
  • Page 12 In home mode, Canary Flex can send you notifications when it detects activity, record activity without notifications, or you can disable the camera and microphone entirely.
  • Page 13: Mode Settings

    Auto-Mode Switching While Auto-Mode Switching is on, Canary Flex will use your phone’s location services to detect whether you’re home or away. Canary Flex will switch into away mode when all location members leave home, and switch into home mode when at least one member arrives home.
  • Page 14 If Auto-Mode Switching is off, Canary Flex will only change modes when you manually select a different mode. You can change Canary Flex’s mode by tapping on the mode icon on the Home Screen, then tapping the desired mode.
  • Page 15: Watch Live

    Watch Live Watch Live gives you a livestream of your home any time your Canary Flex device is set to record motion or is in away mode. Swipe your finger across the video player to change the livestream between Canary devices at the same location.
  • Page 16 Timeline To access the Timeline, swipe up or tap View Timeline on the Home Screen. You can review recent video events, watch saved videos, keep track of member activity, and monitor mode changes. Tap to filter events by date Tap to filter the timeline by all recorded events, events recorded in away mode, or bookmarked events.
  • Page 17: Event Screen

    Drag your finger across play bar to rewind or fast forward through an event Switch to Watch Live ( ), Tag ( ) to help Canary learn, or Bookmark ( ) to save an event Make an emergency call in one tap...
  • Page 18 You can customize how much or how little activity is required to send you a notification Notifications in your Motion notification settings. By default, Canary Flex’s notification settings should filter out the majority of background activity like TVs, ceiling fans, and other repetitive motion.
  • Page 19 In addition to motion alerts, you may want to receive notifications when your Canary Notifications Flex’s power source is changed or when it is fully charged in the Power and battery notifications menu. You may also choose to receive a notification...
  • Page 20 Contacting You can contact local emergency services while watching live, viewing Emergency a pre-recorded event, or by using the Canary Widget for iOS. Services Tap Emergency Call to call the local police, fire department, or medical services. Canary autopopulates these contact numbers based on the location address provided at Setup.
  • Page 21 30-day recorded video history with unlimited downloads and no data caps Insurance deductible reimbursement up to $1000 for qualifying incidents* Incident support services for home theft events 2-year extended device warranty *Not available in all states. For full terms, see canary.is/legal.
  • Page 22 Help If you’re having issues with your Canary Flex and need support, please visit our Help Center, email us, or swipe down on the Home Screen and tap Get help. While we’re happy to help you troubleshoot, we also want to know how Canary impacts your life.
  • Page 23 Caution: Changes or modifications not expressly distance 20cm between the radiator & your body. approved by Canary could void the user’s authority Contains Transmitter Module: IC ID: 12187A-C600 to operate the device.

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