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OWL INTUITION Getting Started

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Getting started with
The Network OWL Gateway sits at the heart of your Intuition system and
makes your home cloud connected for both monitoring and control.
IN THE BOX:
Network OWL Gateway
Plug top mains power supply
with external antenna
Ethernet cable
(100 - 240V AC / 5V DC)
with UK and Euro adaptors
© 2 Save Energy Limited 2014
1

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Summary of Contents for OWL INTUITION

  • Page 1 Getting started with The Network OWL Gateway sits at the heart of your Intuition system and makes your home cloud connected for both monitoring and control. IN THE BOX: Network OWL Gateway Plug top mains power supply with external antenna...

  • Page 2: Before You Start

    Ensure antenna is screwed, finger tight, onto brass connector on side of the Network OWL. • Plug the Ethernet cable into the base of the Network OWL and a spare active LAN port on your existing broadband Internet router. •...
  • Page 3 The green LED on the top of the Network OWL will start flashing. • Wait until the green LED on the top of the Network OWL is flashing with a “triple blip” pattern . This should not normally take longer than 2 minutes. This...
  • Page 4 Network OWL LED Meanings Pattern Meaning Blue Steady flash following power up Network OWL (“N-OWL”) is in pairing mode Blue Flash every 12 to 60 seconds Data received from paired Device Green Rapid flashing N-OWL is starting up Green Single blip pattern...
  • Page 5 If your Network OWL does not go online (“triple blip”): • The Network OWL can normally connect to the OWL servers when plugged into a normal domestic broadband router which has a default security configuration. • If the Network OWL does not connect within 5 minutes: Ensure that your Internet connection is working by connecting to a familiar site using your web browser.
  • Page 6 IT Security Department to restrict which Internet ports are open for use. If the correct ports are not open then the Network OWL will not be able to connect to the OWL servers and your Intuition system will not function.
  • Page 7 (this is a secure connection). • Click “Create Account”. • Double check that the Network OWL is online (green LED - “triple blip” pattern). • Fill in the information requested (see following table for explanation of the information required).
  • Page 8 Enter the email address you wish us to be able to con- address tact you on. Country Select from list The country where this OWL Intuition system is physi- cally installed. Timezone Select from list The time zone where this OWL Intuition system is installed.
  • Page 9 STEP THREE - Locating your Network OWL The Network OWL should ideally be hung on the wall in a free area as far from large metal objects as possible. Ideally it should be central to your various Intuition devices. Position the antenna in a vertical orientation.
  • Page 10 You can Factory Reset the Network OWL by pressing the reset button (see diagram on page 3) while the power is on. With the Network OWL powered up, carefully insert a paperclip into the small hole and hold the button pressed in for a minimum of 10 seconds and then release.

  • Page 11: Safety Information

    SAFETY INFORMATION To ensure that you use your product safely and correctly please read the warnings & safety precautions below before installing your Network OWL. • Do not immerse the unit in water or other liquids. If you spill liquid over it, dry it immediately with a soft cloth.

  • Page 12: Caring For Your Product

    CARING FOR YOUR PRODUCT • Before cleaning, disconnect the Network OWL and its power supply from the mains. • Use a damp cloth. Do not use liquid or aerosol cleaning agents, benzene, thinners, abrasive or corrosive materials. • Do not scratch hard objects against the product.
  • Page 13 SPECIFICATIONS - Network OWL Case dimensions 110mm x 42mm x 23mm Case material Case ingress protection IP20 Radio frequency band Unlicenced ISM bands: 433MHz (electricity monitoring Transmitters) and 868MHz (Other OWL Intuition devices) Operating range (433MHz) Up to 30m (in free space)

  • Page 14: Warranty Information

    WARRANTY INFORMATION 2 Save Energy Limited guarantees that OWL Intuition products will work for a minimum period of 24 months from date of purchase and that it will be free from defects in materials, workmanship or design. If during this limited 2 year period of guarantee, from date of purchase, you find that the equipment is not working properly, you may return it to us and we will replace, or, (at our discretion) repair it, free of charge.
  • Page 15 This page is intentionally left blank. © 2 Save Energy Limited 2014...
  • Page 16 You can also email us at: customer.services@theowl.com (please ensure you state your Network OWL MAC ID) 2 Save Energy Limited operate a policy of continuous development and improvement, therefore the content of this document is subject to change without notice.