GEOAXON KUDUWAVE 5000 User Manual
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GEOAXON KUDUWAVE 5000 User Manual

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User Manual

GeoAxon Holdings (Pty) Limited
PO Box 38275
Faerie Glen, Pretoria
South Africa
info@geoaxon.com
GeoAxon KUDUwave User Manual Version 7.7
1

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  • Page 1: User Manual

    User Manual GeoAxon Holdings (Pty) Limited PO Box 38275 Faerie Glen, Pretoria South Africa info@geoaxon.com GeoAxon KUDUwave User Manual Version 7.7...
  • Page 2 GeoAxon KUDUwave User Manual Version 7.7...

  • Page 3: Table Of Contents

    Warranty and Disclaimer............11 1. Limited Warranty..............11 2. Disclaimer................11 Introduction................12 1. Purpose of this manual............12 2. Description of Markings and Labels........13 3. Intended Use of the KUDUwave 5000........14 IV.3.1. Application Specification..........14 IV.3.1.a. Medical Purpose..........14 IV.3.1.b. Patient Populations..........14 IV.3.1.c. Device Placement..........14 IV.3.1.d. Operator Profile..........14 IV.3.1.e.
  • Page 4 VII.4.3. Ear inserts.............35 VII.4.4. Patient Response Button..........35 5. Positioning the KUDUwave 5000 headset.......36 VII.5.1. Step 1: KUDUwave 5000 – Initial Position....36 VII.5.2. Step 2: Ear Inserts..........36 VII.5.3. Step 3: KUDUwave 5000 – Final Position....37 VII.5.4. Step 4: Patient Response Button.......39 VII.5.5.
  • Page 5 2. Frequently Asked Questions (FAQ)........45 3. Support Service..............48 VIII.3.1. Overview..............48 VIII.3.2. Loan Devices............48 VIII.3.3. PC Problems............48 VIII.3.4. Online Virtual Support..........49 VIII.3.5. Service, Support and Maintenance Contract....49 4. Troubleshooting..............49 VIII.4.1. Troubleshooting Checklist........50 VIII.4.2. Troubleshooting Form..........51 Notes...................53 GeoAxon KUDUwave User Manual Version 7.7...
  • Page 6 GeoAxon KUDUwave User Manual Version 7.7...

  • Page 7: I Warnings And Safety Notices

    No modification of this equipment is allowed. Only use the components supplied with the KUDUwave 5000. 2) POWER SUPPLY SAFETY The KUDUwave 5000 is powered from two standard USB ports on a PC. These are specified as being part of the KUDUwave 5000 medical equipment system.
  • Page 8 The KUDUwave 5000 may emit low levels of radiation, as such care must be taken not to use sensitive equipment in close proximity. Should the KUDUwave 5000 or PC software become unresponsive this is a typical indication that the unit is experiencing significant EMC interference.
  • Page 9 The KUDUfoam ear tips are disposable and for single use only to prevent hazardous cross contamination. GeoAxon will not be liable for any complications if you re-use the ear tips. Use only accessories and disposables that are defined as part of the KUDUwave 5000 system.

  • Page 10: End User License Agreement (Eula)

    (EULA) (EULA) This GeoAxon End-User License Agreement (EULA) is a legal agreement between you (either an individual or a single entity) and GeoAxon for the KUDUwave device and software. Software includes the PC software and the KUDUwave device firmware. Software may be installed and used by any number of people (either an individual or a single entity).

  • Page 11: Iii Warranty And Disclaimer

    Limited Warranty GeoAxon warrants that the KUDUwave, if properly used and installed (as per GeoAxon’s instructions), will be free from defects in material and workmanship and will substantially conform to GeoAxon’s high quality specifications for the period of 3 years as also stipulated on the Terms and Conditions of your purchase invoice.

  • Page 12: Introduction

    Purpose of this manual The intention of this manual is to give the user a good understanding of how to operate the KUDUwave 5000 and to understand how the different technologies work. It contains not only the technical specifications but also details all potential hazards, usage methodologies and all other information related to the purchasing, maintenance and safe usage of the device.

  • Page 13: Description Of Markings And Labels

    Description of Markings and Labels Description of Markings and Labels The following markings and labels are used on the KUDUwave 5000 and on its accessories: Symbol Description and Notes Name and Address of Manufacturer: GeoAxon Holdings (Pty) Limited 953 Soekmekaar street,...

  • Page 14: Intended Use Of The Kuduwave 5000

    IV.3.1.c. Device Placement When in use the KUDUwave 5000 headset will be placed on the patient’s head in exactly the same manner as normal headphones would. The KUDUfoam ear tips will be positioned in the outer ear. If it is to be used, the optional Bone Vibrator can subsequently be attached and positioned on the patient’s forehead.

  • Page 15: Iv.3.1.E. Application

    Operator Specific Training in using the KUDUwave 5000 by GeoAxon (Pty) Ltd within the last 5 years. The operator should be able to communicate fluently in English, and if different, in the primary language of the patient. IV.3.1.e. IV.3.1.e.

  • Page 16: Operator Training Requirements

    Expected Service Life Expected Service Life The KUDUwave 5000 has an expected service life of at least 5 years of continuous use. Regular maintenance and general care will prolong the service life considerably. The KUDUwave 5000 can be used any number of times without restriction as long as it is both calibrated, and used and cleaned in accordance with the instructions in this User Manual.

  • Page 17: Technical Specification

    System description & related models System description & related models The GeoAxon KUDUwave 5000 can test both pure tone air and bone to the amplitude threshold levels of that of a Type 2 Clinical Diagnostic Audiometer as described in the European Standard EN60645-1 specification.

  • Page 18: Kuduwave 5000

    KUDUwave 5000 headset that make up the ME System KUDUfoam ear tips 2 x 3 meter USB cables Logitech Precision Gamepad B71 bone vibrator & headband User Manual Quick Start Cards V Technical Specification GeoAxon KUDUwave User Manual Version 7.7...

  • Page 19: Audiometry Specifications

    Modes of operation Manual or Automatic (Hughson & Westlake method - ISO 8253-1) Speech signal calibration All words in word lists calibrated against a 1kHz calibration signal Talk forward Adjustable 50dB SPL to 110dB SPL V Technical Specification GeoAxon KUDUwave User Manual Version 7.7...

  • Page 20: Frequency Specifications

    1000Hz 1500Hz 2000Hz 3000Hz 4000Hz 6000Hz 8000Hz V.3.3.b. Bone Conduction V.3.3.b. Bone Conduction Maximum Bone Hearing Levels without harmonic distortion dB-SPL 125Hz 250Hz 500Hz 1000Hz 1500Hz 2000Hz 3000Hz 4000Hz 6000Hz 8000Hz V Technical Specification GeoAxon KUDUwave User Manual Version 7.7...

  • Page 21: V.3.3.C. Narrow Band Masking

    Lower Cut-Off Upper Cut-Off Frequency (Hz) Frequency (Hz) 125Hz 250Hz 500Hz 750Hz 1000Hz 1150 1500Hz 1295 1770 2000Hz 1740 2310 3000Hz 2600 3560 4000Hz 3475 4700 6000Hz 5095 7110 8000Hz 6770 9330 V Technical Specification GeoAxon KUDUwave User Manual Version 7.7...

  • Page 22: Vi Getting Started

    (i.e. there is no separate box to drive this Audiometer) Bone vibrator screw USB PC ports Head band Ear cup Bone vibrator Bone vibrator cable Patient response pad Ear tubes KUDUfoam ear tip Response button Twisted dual USB cable VI Getting Started GeoAxon KUDUwave User Manual Version 7.7...
  • Page 23 The Bone Vibrator resides on an independent headband and is connected directly to the KUDUwave headset. The bone vibrator can be kept in position on the headband using the headband screw. VI Getting Started GeoAxon KUDUwave User Manual Version 7.7...

  • Page 24: Pc Requirements

    It is strongly advised not to install on these operating platforms, as intermittent problems can occur. GeoAxon does not support other operating systems. VI.3.2. How do I confirm my PC specifications? VI.3.2.

  • Page 25: Vi.3.3. In Need Of Assistance

    KUDUwave Software Pre-installation check list for PC check list for PC If the KUDUwave software was not installed by GeoAxon it must be installed on the target PC by the operator. WARNING! It is important to complete the Pre Installation Checklist, as it will guide...

  • Page 26: Installation Of The Kuduwave 5000

    If any items are missing or damaged, immediately notify your KUDUwave distributor. Note: A mobile case is also available for your KUDUwave 5000. If you haven’t purchased a mobile case, be sure to save the box your unit came in. It has been designed specifically to protect the KUDUwave during transportation VI.5.2.

  • Page 27: Vi.5.3. Model & Serial Number

    Serial number VI.5.3.b. VI.5.3.b. Model number Model number Model number Note: Model and serial number information are required when contacting customer support. Please keep this information handy. contacting a customer support. VI Getting Started GeoAxon KUDUwave User Manual Version 7.7...

  • Page 28: Vi.5.4. Software Installation

    Software installation VI.5.4. Software installation If you purchased a laptop from GeoAxon along with your KUDUwave 5000, all the necessary software will already be installed and initialized. Should this not be the case, or should you wish to install the software on more PC's, please follow these instructions.

  • Page 29: Vi.5.6. Device Drivers

    The eMOYO Software must be launched with Administrator rights in Windows Vista in order to ensure that it functions correctly. You will find a group of shortcuts under the GeoAxon Group of Programs (All Programs) after installation of the software.

  • Page 30: Vi.5.8. Software Language

    “Unlock Key”. If you do not yet have one please email or fax the registration form provided to GeoAxon and they will promptly send you a unique “Unlock Key” for you software. Simply enter it when prompted and the eMOYO software will launch correctly.
  • Page 31 VI Getting Started GeoAxon KUDUwave User Manual Version 7.7...

  • Page 32: Vi.5.10. Checking Device Connectivity

    “Next >>” button to continue performing the test. If the device is not plugged in it will not be possible to proceed. VI Getting Started GeoAxon KUDUwave User Manual Version 7.7...

  • Page 33: Post-Installation Check List

    The GeoAxon Program Group exists under “Start|Programs” GeoAxon “eMOYO” installation was completed successfully The KUDUwave 5000 is plugged into the PC using both USB cables The “eMOYO” application was run with Administrator privileges The Game Pad is plugged into either the KUDUwave 5000 headset or a spare USB port on the PC A new patient was created after launching the “eMOYO”...

  • Page 34: Vii Using And Maintaining The Kuduwave 5000

    It is essential that the test environment is as quiet as possible in order to ensure the testing is compliant and that the patient is not disturbed. The KUDUwave 5000 monitors the ambient noise in real time and will not record patient responses when the ambient noise is sufficiently loud to disrupt the test.

  • Page 35: Preparing The Kuduwave 5000 Equipment

    Used ear inserts must be disposed of immediately. Warning The KUDUfoam ear tips are disposable and for single use only to prevent hazardous cross contamination. GeoAxon will not be liable for any complications if you re-use the ear tips. VII.4.4.

  • Page 36: Positioning The Kuduwave 5000 Headset

    Positioning the KUDUwave 5000 Positioning the KUDUwave 5000 headset headset Although there are a number of ways to position the KUDUwave 5000 correctly on the patient’s head, the following proven technique is recommended: VII.5.1. Step 1: KUDUwave 5000 – Initial Position VII.5.1.

  • Page 37: Vii.5.3. Step 3: Kuduwave 5000 - Final Position

    VII.5.3. Step 3: KUDUwave 5000 – Final Position VII.5.3. Step 3: KUDUwave 5000 – Final Position The headset may now be opened and lifted up to, and simultaneously placed over, the patient’s ears. Ensure the ear cups are supported by the headband and do not hand on the ears.
  • Page 38 It is important to lift the left and right ear cups slightly in turn to visually confirm the ear inserts are still correctly positioned. Note: Peek test (visually confirm the ear inserts are still correctly positioned) VII Using and maintaining the KUDUwave 5000 GeoAxon KUDUwave User Manual Version 7.7...

  • Page 39: Vii.5.4. Step 4: Patient Response Button

    Step 4: Patient Response Button The Patient Response Button must be placed in the patient’s hands. Care must be taken to ensure the cable does not become tangled or damaged. VII Using and maintaining the KUDUwave 5000 GeoAxon KUDUwave User Manual Version 7.7...

  • Page 40: Vii.5.5. (Optional) Step 5: Bone Vibrator Positioning

    Care must be taken to ensure the Bone Vibrator is correctly placed. Performing a Test Performing a Test Please see the GeoAxon Operator Training Manuals for full details on how to perform Pure Tone, Manual, Automatic and Monosyllabic testing, using the KUDUwave 5000.

  • Page 41: Vii.6.1. Remote Testing

    VII.6.1. Remote testing VII.6.1. Remote testing The KUDUwave 5000 can easily and safely be used for remote testing over local and internet connections. In these conditions, 1) the trained operator starts the eMOYO software application on his or her local PC and 2) a connection is made to a KUDUwave 5000 headset connected to a remote PC.

  • Page 42: Calibration

    Calibration Calibration In order for the KUDUwave 5000 to operate correctly it is vital that it is correctly calibrated. GeoAxon has the equipment and expertise necessary to calibrate your equipment whenever necessary. VII Using and maintaining the KUDUwave 5000...

  • Page 43: Vii.8.1. Daily

    VII.8.1. Daily VII.8.1. Daily Although there is no need for daily biological testing, it is advisable to perform a biological test at the start of each day the KUDUwave 5000 is to be used. VII.8.2. Annual VII.8.2. Annual Annual calibration is required by legislation. GeoAxon will calibrate and return your KUDUwave 5000 to you in accordance with your maintenance contract.

  • Page 44: Traveling With Your Kuduwave

    Traveling with your KUDUwave Traveling with your KUDUwave When traveling or shipping the KUDUwave 5000 it is important to use the original case of the KUDUwave. This casing is specifically designed for traveling to protect the KUDUwave 5000 and to absorb shock.

  • Page 45: Viii Upgrades, Maintenance And Support

    AINTENANCE AINTENANCE UPPORT UPPORT Upgrades and New Features Upgrades and New Features GeoAxon often provides software and hardware upgrades for existing products. Please contact GeoAxon at info@geoaxo.com for the latest information on upgrades and new features Frequently Asked Questions (FAQ)
  • Page 46 GeoAxon's distributors for all spare parts and consumables. The KUDUfoam ear tips available from GeoAxon is the only approved calibrated ear tips. What size ear inserts are available? Ear inserts are available in three sizes as follows: Small (Pediatric) •...
  • Page 47 (like a motor plan). The price of the KUDUwave 5000 includes 3 years of calibration services. Is any additional software required to effectively operate the...

  • Page 48: Support Service

    Support Service Support Service VIII.3.1. Overview VIII.3.1. Overview At GeoAxon we are confident that we can deliver a unique support service specifically designed for clients in distributed or remote areas. VIII.3.2. Loan Devices VIII.3.2. Loan Devices In the unlikely event that one of our robust devices has a problem we will express courier a loan device to you.

  • Page 49: Viii.3.4. Online Virtual Support

    Disk Drive) at the installed location of the KUDUwave at all times. If the software should ever malfunction, the end-user will need that disk to restore it. GeoAxon may ask for this USB Installation Memory stick during a support call.

  • Page 50: Viii.4.1. Troubleshooting Checklist

    Problem Possible Solution eMOYO does not recognize that Check that the USB cables have the KUDUwave 5000 is connected. been firmly connected from both ear cups to the USB ports on the PC. The left and right LED's will indicate if power is being received from the USB port.

  • Page 51: Viii.4.2. Troubleshooting Form

    Other GeoAxon devices already installed Other USB devices previously used on the PC Make / Model of Operating System Processor Processor use Speed Hard Drive Hard Drive Space Space Total Free VIII Upgrades, Maintenance and Support GeoAxon KUDUwave User Manual Version 7.7...
  • Page 52 Is this computer on a network? If yes, specify role and type of network: Describe the installation in broad steps / sequence as performed so far Any problems encountered with the installation What further action do you required? VIII Upgrades, Maintenance and Support GeoAxon KUDUwave User Manual Version 7.7...

  • Page 53: Notes

    OTES OTES IX Notes GeoAxon KUDUwave User Manual Version 7.7...

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