Troubleshooting Guide - Triax UFO 150 Mounting Instruction

Troubleshooting guide

Problem
Weak or
missing signal
Interference
Pixelation and
missing audio
Ghosting;
double pictures
(analog signal only)
Possible root cause
Often this is caused by a short or
a missing connection in the coax
cable or the cable connectors.
Check LED on
PSU/power inserter
(optional accessory IFP XXX)
Check LED on UFO antenna
Interference is often caused by
electronic equipment – mobile
phones, computers, tablets or
transmitters being used in close
proximity to the UFO.
Pixelation and missing audio
is often caused by electronic
equipment – mobile phones,
computers, tablets or transmitters
being used in close proximity to
the UFO.
Ghosting is caused by the TV
signal being reflected from
buildings, large ships etc.
Solution
Remove the cable from the PSU/
power inserter. If the LED lights
up, there is a short in the cable.
Repair or replace the cable.
If the LED lights up on the PSU/
power inserter but not on the
UFO, there is possibly a missing
connection in the cable or
connectors.
If the LED is still on, repair or
replace cable and/or connectors.
If the LED is still off, replace the
PSU/power inserter.
Increase the distance to the
interfering source of possible.
Increase the height of the UFO in
order to improve signal reception.
Increase the distance to the
interfering source of possible.
Increase the height of the UFO in
order to improve signal reception.
Change position a few meters
will often solve the problem.
11
GB