HELO™ Userguide Index Index Description Know your HELO™ Measurements Troubleshooting HELO™ App Installing the app First Start Dashboard Quick Measurements Side Menu • Measurements • Functional Menu Frequently Asked Questions 2 11...
HELO™ Userguide First Steps Know your HELO™ Led Indicators Red: HELO™ is charging Flashing red: low battery; Green: HELO™ ready Blue: HELO™ coupled with smartphone/tablet; ECG Plate Button Fig. A How to apply the stones The box contains 3 titanium plates that host 4 germanium stones and 2 hematite stones.
HELO™ Userguide First Steps Measurements HELO™ provides automatic measurements through an internal timer. The timer settings can be changed through the HELO™ App Health Plan feature by accessing the side menu. Measurements can be also accessed manually using the side menu or the Quick measurement toolbar.
HELO™ Userguide First Steps / HELO™ App I cannot connect to HELO™ Charge your HELO™ and check if the led turns red during charging. Check if Bluetooth connection is active. Try disabling/enabling the Bluetooth connection on your phone. Check that the distance between HELO™ and the device is of a few centimeters only. If the problem persists log out your HELO™, reset it and try again. ...
HELO™ Userguide HELO™ App • Manually Trusting an Enterprise Developer On the device, launch the app, and in the “Untrusted Enterprise Developer” dialog that appears, click Cancel. This step adds Device Management to Settings. Tap Settings > General > Device Management. Note: If profiles are installed on your device, the setting is called Profiles &...
HELO™ Userguide HELO™ App / FAQ Side Menu • Measurements • To start a measurement, make sure you have correctly worn your HELO and the application and the HELO are both updated to the latest versions. Launch the app and tap on one of the measurement features.
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HELO™ Userguide • Personal Information Here you can enter all your body parameters in order to obtain results in line with your body structure and your conformation. • Health Plan Health Plan contains the information about the measurements schedule performed automatically by your HELO™. Inside the functionality, you can set the measurement interval between 30 minutes and 2 hours.
HELO™ Userguide Frequently Asked Questions What is HELO™? HELO™ is not just a smartband. It is a personal device that monitors the vital signs thanks to last generation sensors, completely different from those installed on generally available trackers or smartbands. Thanks to a dedicated app, HELO™ is not only able to monitor important parameters but is also able to provide hints and analysis in order to help you improve your life style.
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HELO™ Userguide Do the plates have a shelf-life? When shall I replace them? The germanium does not lose its effectiveness over time. Of course you can purchase additional plates you can use on other HELO™ smartbands or you can decide to increase the germanium concentration. Hematite loses its magnetic effectiveness after 6 months.
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