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Sparc S7-2L Service Manual

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SPARC S7-2L Server Service Manual
Part No: E73201-04
March 2017

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Summary of Contents for Sparc S7-2L

  • Page 1 SPARC S7-2L Server Service Manual Part No: E73201-04 March 2017...
  • Page 3 Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc.
  • Page 4 Intel et Intel Xeon sont des marques ou des marques déposées d'Intel Corporation. Toutes les marques SPARC sont utilisées sous licence et sont des marques ou des marques déposées de SPARC International, Inc. AMD, Opteron, le logo AMD et le logo AMD Opteron sont des marques ou des marques déposées d'Advanced Micro Devices. UNIX est une marque déposée de The Open Group.

  • Page 5: Table Of Contents

    Contents Using This Documentation .................  9 Product Documentation Library .................  9 Feedback .......................  9 Identifying Components .................. 11 Front Panel Components with Eight Drives ............ 11 Front Panel Components with Twelve-3.5-Inch-Drive Backplane ...... 13 Front Panel Components with Twenty-Four-Drive Backplane ........  15 Front Panel Components with Twelve NVMe Drive Backplane ...... 18 Rear Panel Components .................. 19 Internal Component Locations .................
  • Page 6 Servicing Drives .................... 65 Drive LEDs .................... 66 ▼ Determine Which Drive Is Faulty ...............  67 ▼ Remove a Drive or Drive Filler .............. 68 ▼ Install a Drive or Drive Filler .............. 72 ▼ Verify a Drive .................. 73 SPARC S7-2L Server Service Manual • March 2017...
  • Page 7 Contents Servicing Fan Modules .................. 77 Fan Module LEDs .................. 78 ▼ Determine Which Fan Module Is Faulty ............ 79 ▼ Remove a Fan Module ................ 79 ▼ Install a Fan Module ................. 82 ▼ Verify a Fan Module ................. 85 Servicing Power Supplies .................  87 ▼ Locate a Faulty Power Supply .............. 87 ▼...
  • Page 8 ▼ Return the Server to the Normal Operating Position ........ 153 ▼ Attach Power Cords ................ 154 ▼ Power On the Server (Oracle ILOM) ............ 154 ▼ Power On the Server (System Power Button) .......... 155 Index ........................  157 SPARC S7-2L Server Service Manual • March 2017...

  • Page 9: Using This Documentation

    Required knowledge – Advanced experience troubleshooting and replacing hardware ■ Product Documentation Library Documentation and resources for this product and related products are available at http://www. oracle.com/goto/s7-2l/docs. Feedback Provide feedback about this documentation at http://www.oracle.com/goto/docfeedback. Using This Documentation...
  • Page 10 SPARC S7-2L Server Service Manual • March 2017...

  • Page 11: Identifying Components

    Identifying Components These topics identify key components of the server, including major boards and internal system cables, as well as front and rear panel features. “Front Panel Components with Eight Drives” on page 11 ■ “Front Panel Components with Twelve-3.5-Inch-Drive Backplane” on page 13 ■...
  • Page 12 “Servicing Drives” on page 65 DVD drive (not available on this server) Fan Service LEDs (amber) “Servicing Fan Modules” on page 77 Power Supply (PS) Service LED (amber) “Servicing Power Supplies” on page 87 SPARC S7-2L Server Service Manual • March 2017...

  • Page 13: Front Panel Components With Twelve-3.5-Inch-Drive Backplane

    Links Server Overtemp LED (amber) “Front Panel Controls and LEDs” on page 34 USB 2.0 connectors (2) “USB Ports” in SPARC S7-2L Server Installation Guide Related Information “Rear Panel Components” on page 19 ■ “Internal Component Locations” on page 20 ■...
  • Page 14 Fan fault LED (amber) “Servicing Fan Modules” on page 77 Related Information “Rear Panel Components” on page 19 ■ “Internal Component Locations” on page 20 ■ “Device Paths” on page 23 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 15: Front Panel Components With Twenty-Four-Drive Backplane

    Front Panel Components with Twenty-Four-Drive Backplane Front Panel Components with Twenty-Four-Drive Backplane Description Links Locator button / Locator LED (white) “Front Panel Controls and LEDs” on page 34 Service Required LED (amber) “Front Panel Controls and LEDs” on page 34 Power LED (green) “Front Panel Controls and...
  • Page 16 Drive 19 (or NVMe drive 2) “Servicing Drives” on page 65 Drive 20 (or NVMe drive 3) “Servicing Drives” on page 65 Drive 21 “Servicing Drives” on page 65 Drive 22 “Servicing Drives” on page 65 SPARC S7-2L Server Service Manual • March 2017...
  • Page 17 Front Panel Components with Twenty-Four-Drive Backplane Description Links Drive 23 “Servicing Drives” on page 65 USB 2.0 connectors (2) “USB Ports” in SPARC S7- 2L Server Installation Guide Overtemperature LED (amber) “Front Panel Controls and LEDs” on page 34 PS fault LED (amber) “Servicing...

  • Page 18: Front Panel Components With Twelve Nvme Drive Backplane

    Server serial number NVMe drive 0 NVMe drive 1 NVMe drive 2 NVMe drive 3 NVMe drive 4 NVMe drive 5 NVMe drive 6 NVMe drive 7 NVMe drive 8 NVMe drive 9 SPARC S7-2L Server Service Manual • March 2017...

  • Page 19: Rear Panel Components

    Rear Panel Components Description NVMe drive 10 NVMe drive 11 USB 2.0 connectors (2) Overtemperature LED (amber) PS fault LED (amber) Fan fault LED (amber) Related Information “Rear Panel Components” on page 19 ■ “Internal Component Locations” on page 20 ■...

  • Page 20: Internal Component Locations

    “Front Panel Components with Eight Drives” on page 11 ■ “Internal Component Locations” on page 20 ■ “Device Paths” on page 23 ■ Internal Component Locations The following figure identifies the replaceable component locations. SPARC S7-2L Server Service Manual • March 2017...
  • Page 21 Internal Component Locations Component Oracle ILOM Target Links Drives (eight drive configuration in this “Servicing Drives” on page 65 /SYS/DBP/HDD0 (lower left) example) /SYS/DBP/HDD1 /SYS/DBP/HDD2 or /SYS/DBP/NVME0 /SYS/DBP/HDD3 or /SYS/DBP/NVME1 /SYS/DBP/HDD4 or /SYS/DBP/NVME2 /SYS/DBP/HDD5 or /SYS/DBP/NVME3 /SYS/DBP/HDD6 /SYS/DBP/HDD7 (right) Drive backplane (on drive cage) “Servicing the Drive /SYS/DBP Backplane”...
  • Page 22 “Component Names Displayed by Diagnostic Software” on page 31 ■ “Front Panel Components with Eight Drives” on page 11 ■ “Rear Panel Components” on page 19 ■ “Internal Component Locations” on page 20 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 23: Device Paths

    Device Paths “Device Paths” on page 23 ■ Device Paths These tables include paths that identify components on the server. The device paths can help you determine the optimum locations for optional cards or other peripherals, based on your server's configuration and intended use. This table identifies some key path names in this server.
  • Page 24 Slot 5 Related Information “Component Names Displayed by Diagnostic Software” on page 31 ■ “Front Panel Components with Eight Drives” on page 11 ■ “Rear Panel Components” on page 19 ■ SPARC S7-2L Server Service Manual • March 2017...
  • Page 25 Device Paths “Internal Component Locations” on page 20 ■ “Device Paths” on page 23 ■ Identifying Components...
  • Page 26 SPARC S7-2L Server Service Manual • March 2017...

  • Page 27: Detecting And Managing Faults

    Detecting and Managing Faults When a SPARC S7-2L server encounters a fault, the fault is recorded in a common fault database. The fault is then reported by the server in one of several ways, depending on the type and severity of the fault.

  • Page 28: Log In To Oracle Ilom (Service)

    ■ Identify Faulted Components The fmadm faulty command displays the list of faults detected by PSH. You can run this command from the host or through the Oracle ILOM fault management shell. SPARC S7-2L Server Service Manual • March 2017...
  • Page 29 Major   Problem Status : open Diag Engine : fdd 1.0 System Manufacturer : Oracle Corporation Name : SPARC S7-2L Part_Number : 12345678+11+1 Serial_Number : 1238BDC0DF   ---------------------------------------- Suspect 1 of 1 Fault class : fault.component.misconfigured Certainty : 100% Affects...

  • Page 30: Identify Disabled Components

    Identify Disabled Components You can run the show disabled command from the Oracle ILOM prompt to identify components that have been disabled either intentionally, by a user, or automatically, because of a fault. SPARC S7-2L Server Service Manual • March 2017...

  • Page 31: Component Names Displayed By Diagnostic Software

    Identify Disabled Components At the Oracle ILOM prompt, type: -> show disabled Target | Property | Value -----------------------------------+----------------+-------------------- /SYS/MB/CMP0/MCU0/CH0/D0 | disable_reason | Configuration Rules For additional information about a disabled component, type the show -t command and the Oracle ILOM target. “Component Names Displayed by Diagnostic Software”...
  • Page 32 /SYS/MB/PCIE3 /SYS/MB/PCIE4 /SYS/MB/PCIE5 /SYS/MB/PCIE6 /SYS/MB/PCIE7 (internal PCIe slot) Power supplies “Servicing Power /SYS/PS0 (outer) Supplies” on page 87 /SYS/PS1 (inner) Related Information “Log In to Oracle ILOM (Service)” on page 28 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 33: Interpreting Leds

    Interpreting LEDs “Identify Faulted Components” on page 28 ■ “Identify Disabled Components” on page 30 ■ Interpreting LEDs Use these steps to determine if an LED indicates that a component has failed. Step Description Links Check the LEDs on the front and rear of the server. ■...

  • Page 34: Front Panel Controls And Leds

    ■ Slow blink – A normal but transitory activity is taking place. Slow blinking might indicate that server diagnostics are running or that the server is booting. SP OK LED Indicates these conditions: ■ Off – AC power might have been connected to the power supplies. SPARC S7-2L Server Service Manual • March 2017...

  • Page 35: Rear Panel Controls And Leds

    Interpreting LEDs Icon or Label Description ■ Steady on, green – SP is running in its normal operating state. No service actions are required. ■ Blink, green – SP is initializing the Oracle ILOM firmware. ■ Steady on, amber – An SP error has occurred and service is required. Fan Module Fault Indicates these conditions: LED (amber)

  • Page 36: Performing Advanced Troubleshooting

    Performing Advanced Troubleshooting If you are unable to diagnose faults using the methods provided in “Checking for Faults” on page 27, use any of the following methods to diagnose faults on the server. SPARC S7-2L Server Service Manual • March 2017...

  • Page 37: Check The Message Buffer

    Check the Message Buffer Description Links Generate and examine diagnostic information. “Check the Message Buffer” on page 37 Examine log files for additional information “View Log Files (Oracle Solaris)” on page 37 about the server. “View Log Files (Oracle ILOM)” on page 38 Generate and examine low-level diagnostic “POST Overview”...

  • Page 38: View Log Files (Oracle Ilom)

    View the audit log. -> show /SP/logs/audit/list Related Information “Check the Message Buffer” on page 37 ■ “View Log Files (Oracle Solaris)” on page 37 ■ “POST Overview” on page 39 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 39: Post Overview

    POST performs, and the amount of diagnostic information POST displays. Refer to the section on setting the SPARC host keyswitch state in the Oracle ILOM Administrator’s Guide for Configuration and Maintenance Firmware Release 3.2.x for a list of parameters and values.
  • Page 40 To set error_level, to max, and to set hw_change_level to max, type: -> set /HOST/diag error_level=max -> set /HOST/diag hw_change_level=max Refer to the section on setting the SPARC host keyswitch state in the Oracle ILOM Administrator’s Guide for Configuration and Maintenance Firmware Release 3.2.x for a description of parameters and values.

  • Page 41: Oracle Ilom Properties That Affect Post Behavior

    Configure POST /HOST/diag Targets: Properties: default_level = off default_verbosity = normal error_level = max error_verbosity = normal hw_change_level = max hw_change_verbosity = normal Commands: show -> Related Information “POST Overview” on page 39 ■ “Oracle ILOM Properties That Affect POST Behavior” on page 41 ■...

  • Page 42: Clear A Fault Manually

    If this message appears in the output, you must reset the server after you manually repair the fault. faultmgmtsp> exit -> reset /System Are you sure you want to reset /System? y Resetting /System ... Clear the fault in the Oracle Enterprise Manager Ops Center software, if applicable. SPARC S7-2L Server Service Manual • March 2017...
  • Page 43 Clear a Fault Manually Clearing a fault with the fmadm aquit command does not clear that fault in the Oracle Enterprise Manager Ops Center software. You must manually clear the fault or incident. For more information, refer to the section on marking an incident repaired in the Oracle Enterprise Manager Ops Center Feature Reference Guide at: http://www.oracle.com/pls/topic/lookup?ctx=oc122 If you are servicing a component, return to the procedure for that component.
  • Page 44 SPARC S7-2L Server Service Manual • March 2017...

  • Page 45: Preparing For Service

    Follow all cautions and instructions marked on the equipment and described in the ■ documentation shipped with your server. Follow all cautions and instructions marked on the equipment and described in the SPARC ■ S7-2L Safety and Compliance Guide. Preparing for Service...

  • Page 46: Safety Symbols

    PCIe cards. When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Following this practice equalizes the electrical potentials between you and the server. SPARC S7-2L Server Service Manual • March 2017...

  • Page 47: Antistatic Mat

    Tools Needed For Service An antistatic wrist strap is no longer included in the accessory kit for this server. Note - However, antistatic wrist straps are still included with options. Antistatic Mat Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

  • Page 48: Find The Server Serial Number

    At the Oracle ILOM prompt, type. ■ -> show /System   /System Targets: . . . In the output look for a line under Properties that identifies the product serial number. For example: product_serial_number = BDL1026F8F SPARC S7-2L Server Service Manual • March 2017...

  • Page 49: Locate The Server

    Locate the Server Related Information “Front Panel Components with Eight Drives” on page 11 ■ Locate the Server You can use the Server Locator LEDs to identify one particular server from many other servers. At the Oracle ILOM prompt, type: ->...

  • Page 50: Removing Power From The Server

    Prepare the server for powering off. “Prepare to Power Off the Server” on page 51 Power off the server by one of three methods. “Power Off the Server (Oracle ILOM)” on page 52 SPARC S7-2L Server Service Manual • March 2017...

  • Page 51: Prepare To Power Off The Server

    Save any open files and quit all running programs. Refer to your application documentation for specific information on these processes. Shut down all LDoms. Refer to Oracle Solaris system administration and Oracle VM Server for SPARC documentation for additional information. Shut down the Oracle Solaris OS.

  • Page 52: Power Off The Server (Oracle Ilom)

    You can use the SP to perform a graceful shutdown of the server, and to ensure that all of your data is saved and the server is ready for restart. Additional information about powering off the server is provided in the SPARC S7-2 Note - Series Servers Administration Guide.

  • Page 53: Power Off The Server (Emergency Shutdown)

    Power Off the Server (Emergency Shutdown) Press and release the Power button. You might need to use a pointed object, such as a pen or pencil. Related Information “Prepare to Power Off the Server” on page 51 ■ “Power Off the Server (Oracle ILOM)” on page 52 ■...

  • Page 54: Accessing Server Components

    Place ESD-sensitive components such as the printed circuit boards on an antistatic mat. The following items can be used as an antistatic mat: Antistatic bag used to wrap a replacement part ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 55: Extend The Server To The Service Position

    Extend the Server to the Service Position ESD mat ■ Disposable ESD mat (shipped with some replacement parts or optional components) ■ Attach an antistatic wrist strap. When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis.

  • Page 56: Release The Cma

    For some service procedures, such as replacing a power supply, if you are using a CMA, you might need to release the CMA to gain access to the rear of the chassis. For instructions on how to install the CMA for the first time, refer to the SPARC S7-2 Note - Series Servers Administration Guide.
  • Page 57 Release the CMA The tab is on the inside rear of the left side of the CMA. Swing the CMA out of the way. Do not allow the CMA to hang unsupported while it is unattached. When you have finished the service steps that require the CMA to be out of the way, swing the CMA closed and latch it to the left rack rail.

  • Page 58: Remove The Server From The Rack

    Set the server on a sturdy work surface. Related Information “Extend the Server to the Service Position” on page 55 ■ “Release the CMA” on page 56 ■ “Remove the Top Cover” on page 59 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 59: Remove The Top Cover

    Remove the Top Cover Remove the Top Cover Removing the top cover without properly powering down the server and Caution - disconnecting the AC power cords from the power supplies results in a chassis intrusion switch failure. This failure causes the server to be immediately powered off. Any changes you make to the DIMM configurations will not be properly reflected in the service processor's inventory until you replace the top cover.

  • Page 60: Remove The Air Baffle

    “Remove the Fan Cover” on page 60 ■ Remove the Fan Cover To access some components, you must remove the fan cover. Remove 12 screws on the top and side of the fan cover. SPARC S7-2L Server Service Manual • March 2017...
  • Page 61 Remove the Fan Cover Use a T6 Torx screwdriver. Preparing for Service...

  • Page 62: Attachment Of Devices During Service

    During service procedures, you might have to connect devices to the server. For OS support, connect an Ethernet cable to the one of the Ethernet connectors ( NET 0, ■ NET 1, NET 2, or NET 3). SPARC S7-2L Server Service Manual • March 2017...
  • Page 63 ■ Related Information “Front Panel Components with Eight Drives” on page 11 ■ “Rear Panel Components” on page 19 ■ “Detecting and Managing Faults” on page 27 ■ “Connecting Cables” in SPARC S7-2L Server Installation Guide ■ Preparing for Service...
  • Page 64 SPARC S7-2L Server Service Manual • March 2017...

  • Page 65: Servicing Drives

    Servicing Drives The server provides several configurations of available drives, depending on the drive backplane and supporting PCIe cards in that model. Drives Interface support Links Eight 2.5-inch drives in the SAS card in internal front. Four can be NVMe PCIe slot 7.

  • Page 66: Drive Leds

    ■ On – Read or write activity is in progress. ■ Off – Drive is idle and available for use. ■ Flashes on and off – This situation occurs during hot- service operations. You can ignore this situation. SPARC S7-2L Server Service Manual • March 2017...

  • Page 67: Determine Which Drive Is Faulty

    Determine Which Drive Is Faulty The front and rear panel Service Required LEDs are also lit when the server detects Note - a drive fault. See “Front Panel Components with Eight Drives” on page 11 “Rear Panel Components” on page Related Information “Front Panel Components with Eight Drives”...

  • Page 68: Remove A Drive Or Drive Filler

    This command lists dynamically reconfigurable hardware resources and shows their operational status. In this case, look for the status of the drive you plan to remove. This information is listed in the Occupant column. Ap_id                       Type         Receptacle   Occupant       Condition c0                          scsi-bus     connected    configured     unknown c0::dsk/c1t0d0              disk         connected    configured     unknown c0::dsk/c1t0d0              disk         connected    configured     unknown usb0/1                      unknown      empty        unconfigured   ok usb0/2                      unknown      empty        unconfigured   ok SPARC S7-2L Server Service Manual • March 2017...
  • Page 69 Remove a Drive or Drive Filler You must unconfigure any drive you plan to remove. Unconfigure the drive using the cfgadm -c unconfigure command. For example, type: # cfgadm -c unconfigure c0::dsk/c1t1d0 Replace c0:dsk/c1t1d0 with the drive name that applies to your situation. Verify that the drive's blue Ready to Remove LED is lit.
  • Page 70 The latch is not an ejector. Do not bend it too far to the right. Doing so can damage Caution - the latch. Push the release button to open the latch. Unlock the drive by moving the latch to the right. SPARC S7-2L Server Service Manual • March 2017...
  • Page 71 Remove a Drive or Drive Filler Grasp the latch and pull the drive out of the slot. When you remove a drive, replace it with a drive filler or another drive. Otherwise, Caution - the server might overheat due to improper airflow. After you remove an NVMe drive, check that the drive slot's state has changed to empty.

  • Page 72: Install A Drive Or Drive Filler

    Install the drive or drive filler by completing the following tasks. Slide the drive or drive filler into the drive slot until it is fully seated. Close the latch to lock the drive or drive filler in place. SPARC S7-2L Server Service Manual • March 2017...

  • Page 73: Verify A Drive

    Verify a Drive Return the drive to operation by doing one of the following tasks: If you cold-serviced the drive, restore power to the server. Complete the ■ procedure described in “Power On the Server (Oracle ILOM)” on page 154 “Power On the Server (System Power Button)”...

  • Page 74: Sparc S7-2L Server Service Manual • March

    Perform one of the following tasks based on your verification results: If the previous steps did not verify the drive, see “Detecting and Managing ■ Faults” on page SPARC S7-2L Server Service Manual • March 2017...
  • Page 75 Verify a Drive If the previous steps indicate that the drive is functioning properly, perform ■ the tasks required to configure the drive. These tasks are covered in the Oracle Solaris OS administration documentation. For additional drive verification, you can run Oracle VTS. Refer to the Oracle VTS documentation for details.
  • Page 76 SPARC S7-2L Server Service Manual • March 2017...

  • Page 77: Servicing Fan Modules

    Servicing Fan Modules The four fan modules in the server are located at the front of the chassis. See “Identifying Components” on page 11. You can access the fan modules without removing the server cover. You might need to extend the server from the rack to access the fans. Each fan module contains two fans mounted in an integrated, hot-serviceable component.

  • Page 78: Fan Module Leds

    Fan Module LEDs Fan Module LEDs Color Status When Lit Power OK Green The server is powered on, and the fan module is functioning correctly. Service Required Amber The fan module is faulty. SPARC S7-2L Server Service Manual • March 2017...

  • Page 79: Determine Which Fan Module Is Faulty

    Determine Which Fan Module Is Faulty Related Information “Determine Which Fan Module Is Faulty” on page 79 ■ “Detecting and Managing Faults” on page 27 ■ Determine Which Fan Module Is Faulty View the following LEDs, which are lit when a fan fault is detected. Fan (FAN) Fault LED on the front of the server.
  • Page 80 “Extend the Server to the Service Position” on page Open the fan door. Slide the two green buttons to unlock the fan door, then swing it open. Identify the faulty fan module with a corresponding Service Required LED. SPARC S7-2L Server Service Manual • March 2017...
  • Page 81 Remove a Fan Module The Service Required LEDs are located near the fan modules as shown in “Determine Which Fan Module Is Faulty” on page Loosen the screw on the fan module (panel 1). The screws should only be finger tight. If you have difficulty loosening a screw by hand, use a No.

  • Page 82: Install A Fan Module

    Remove a fan module. “Remove a Fan Module” on page Unpack the replacement fan module and place it on an antistatic mat. Open the fan door. SPARC S7-2L Server Service Manual • March 2017...
  • Page 83 Install a Fan Module Install the replacement fan module into the server by completing the following tasks. Align the fan module and slide it into the fan slot (panel 1). Fan modules are keyed to ensure that they are installed in the correct orientation. Note - Ensure that the cables threaded between the two middle fan modules are not caught.
  • Page 84 Return the server to the normal operating position. “Return the Server to the Normal Operating Position” on page 153. When the server is powered, verify the new fan module. See “Verify a Fan Module” on page SPARC S7-2L Server Service Manual • March 2017...

  • Page 85: Verify A Fan Module

    Verify a Fan Module Related Information “Return the Server to the Normal Operating Position” on page 153. ■ “Remove a Fan Module” on page 79 ■ “Verify a Fan Module” on page 85 ■ Verify a Fan Module Verify that the Service Required LED on the replaced fan module is not lit. “Fan Module LEDs”...
  • Page 86 SPARC S7-2L Server Service Manual • March 2017...

  • Page 87: Servicing Power Supplies

    Servicing Power Supplies The server has redundant hot-serviceable power supplies. You can remove and replace a power supply without shutting the server down, provided that the other power supply is online and working. For information about power configuration policies, refer to the Oracle ILOM documentation. These topics describe how to service power supply modules.

  • Page 88: Remove A Power Supply

    “Release the CMA” on page Do not allow the CMA to hang unsupported while it is unattached. Disconnect the power cord from the power supply that displays a lit amber Service Required LED. SPARC S7-2L Server Service Manual • March 2017...

  • Page 89: Install A Power Supply

    Install a Power Supply Press the release latch to the left to open the ejector arm (panel 1). Slide the power supply out of the chassis (panel 2). There is no restraint mechanism on the power supply to prevent it from sliding Caution - completely out of the chassis.
  • Page 90 Reconnect the power cord to the power supply. If you disconnected the two CMA left-side connectors, reconnect the CMA. For instructions on reconnecting the CMA see “Attach the CMA to the Server” in SPARC S7-2L Server Installation Guide. Verify that the AC OK LED is lit.

  • Page 91: Verify A Power Supply

    Verify a Power Supply “Locate a Faulty Power Supply” on page Verify that the following LEDs are not lit: Service Required LED on the power supply ■ Front and rear Service Required LEDs ■ Rear PS Failure LED on the bezel of the server ■...
  • Page 92 Verify a Power Supply “Rear Panel Components” on page 19 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 93: Servicing Dimms

    Servicing DIMMs These topics describe how to remove and install DIMMs in the server. “DIMM Configuration” on page 93 ■ “DIMM FRU Names” on page 94 ■ “Locate a Failed DIMM (LEDs)” on page 95 ■ “Locate a Failed DIMM (Oracle ILOM)” on page 96 ■...

  • Page 94: Dimm Fru Names

    FRU name for the DIMM slot on the motherboard farthest from the power supplies is /SYS/MB/CMP1/MCU0/CH1/D0. Location from Left to Right DIMM Name Ejector Color (Seen From Rear) White /SYS/MB/CMP0/MCU1/CH0/ Black /SYS/MB/CMP0/MCU1/CH0/ White /SYS/MB/CMP0/MCU1/CH1/ Black /SYS/MB/CMP0/MCU1/CH1/ SPARC S7-2L Server Service Manual • March 2017...

  • Page 95: Locate A Failed Dimm (Leds)

    Locate a Failed DIMM (LEDs) Location from Left to Right DIMM Name Ejector Color (Seen From Rear) Black /SYS/MB/CMP0/MCU0/CH0/ White /SYS/MB/CMP0/MCU0/CH0/ Black /SYS/MB/CMP0/MCU0/CH1/ White /SYS/MB/CMP0/MCU0/CH1/ White /SYS/MB/CMP1/MCU1/CH0/ Black /SYS/MB/CMP1/MCU1/CH0/ White /SYS/MB/CMP1/MCU1/CH1/ Black /SYS/MB/CMP1/MCU1/CH1/ Black /SYS/MB/CMP1/MCU0/CH0/ White /SYS/MB/CMP1/MCU0/CH0/ Black /SYS/MB/CMP1/MCU0/CH1/ White /SYS/MB/CMP1/MCU0/CH1/ Related Information “DIMM Configuration”...

  • Page 96: Locate A Failed Dimm (Oracle Ilom)

    The Oracle ILOM show faulty command displays current faults, including DIMM failures. Type show faulty at the Oracle ILOM prompt. The output will be similar to this example if a DIMM is faulty. SPARC S7-2L Server Service Manual • March 2017...

  • Page 97: Remove A Dimm

    Remove a DIMM -> show faulty Target | Property | Value --------------------+-------------------+------------------- /SP/faultmgmt/0 | fru | /SYS/MB/CMP0/MCU1/CH0/D0 /SP/faultmgmt/0 | timestamp | Dec 21 16:40:56 /SP/faultmgmt/0/ | timestamp | Dec 21 16:40:56 faults/0 /SP/faultmgmt/0/ | sp_detected_fault | /SYS/MB/CMP0/MCU1/CH0/D0 faults/0 | Forced fail(POST) Locate the DIMM that corresponds to the listed name.

  • Page 98: Install A Dimm

    “Install a DIMM” on page 98 ■ Install a DIMM Remove a DIMM from the motherboard. “Remove a DIMM” on page Attach an antistatic wrist strap. Then unpack the DIMMs and place them on an antistatic mat. SPARC S7-2L Server Service Manual • March 2017...
  • Page 99 Install a DIMM Install a DIMM into the motherboard by performing the following steps. Description DIMM connector slot DIMM connector key DIMM ejector lever Ensure that the ejector levers at both ends of the DIMM slot are in a fully open position.

  • Page 100: Enable And Verify A Dimm

    In most cases, replacement of a faulty DIMM is detected when the service processor is power cycled. In those cases, the fault is automatically cleared from the server. If show faulty still displays the fault, the set command will clear it. -> set /SYS/MB/CMP1/MCU0/CH1/D0 requested_config_state=Enabled SPARC S7-2L Server Service Manual • March 2017...
  • Page 101 Enable and Verify a DIMM For a host-detected fault, perform the following steps to verify the new DIMM. Set the virtual keyswitch to diag so that POST runs in Service mode. -> set /HOST keyswitch_state=Diag Set 'keyswitch_state' to 'Diag' Power cycle the server. ->...
  • Page 102 “DIMM Configuration” on page 93 ■ “DIMM FRU Names” on page 94 ■ “Locate a Failed DIMM (LEDs)” on page 95 ■ “Locate a Failed DIMM (Oracle ILOM)” on page 96 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 103: Servicing Pcie Cards

    To determine the slot in which to install a PCIe card, follow these guidelines: 1. Install cards that require a specific slot. Refer to the SPARC S7-2 Series Servers Product Notes and the documentation for each card to determine if there are slot requirements.

  • Page 104: Remove A Pcie Card Or Filler

    Note the location of all cables for reinstallation later. If you are removing the on board SAS disk controller, installled in slot 7, follow these steps: Remove the cable from rear of card. SPARC S7-2L Server Service Manual • March 2017...
  • Page 105 Remove a PCIe Card or Filler Remove the screw from top of the standoff. Lift the PCIe card off motherboard. Remove any transceivers from the PCIe card before removing the card. Remove the PCIe card by completing the following tasks. Rotate the PCIe card locking mechanism (panel 1).

  • Page 106: Install A Pcie Card Or Filler

    If you are installing the on board SAS disk controller in slot 7, follow these steps: Install the cable to the rear of card. Insert the screw into the top of the standoff. Insert the PCIe card onto the motherboard. SPARC S7-2L Server Service Manual • March 2017...
  • Page 107 Install a PCIe Card or Filler Install the PCIe card or filler into the slot (panel 1) and rotate the PCIe locking mechanism to secure the PCIe card or filler in place (panel 2). Return the server to operation. Install the top cover. “Replace the Top Cover”...
  • Page 108 Refer to the documentation shipped with the PCIe card for information about configuring the PCIe card, including installing required operating systems. Related Information “PCIe Card Configuration” on page 103 ■ “Remove a PCIe Card or Filler” on page 104 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 109: Servicing The Eusb Drive

    Servicing the eUSB Drive The eUSB drive is mounted on the motherboard towards the front on the power supply side. These topics describe how to service the eUSB drive. “Install the eUSB Drive” on page 111 ■ “Remove the eUSB Drive” on page 109 ■...
  • Page 110 Lift the eUSB drive up to disconnect it from the motherboard. Install a new eUSB drive. “Install the eUSB Drive” on page 111. Related Information “Install the eUSB Drive” on page 111 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 111: Install The Eusb Drive

    Install the eUSB Drive Install the eUSB Drive You can perform this cold-service procedure. Power down the server completely before performing this procedure. This procedure requires that you handle components that are sensitive to ESD. This Caution - sensitivity can cause the components to fail. To avoid damage, ensure that you follow antistatic practices as described in “Prevent ESD Damage”...
  • Page 112 Do not use a tool to tighten the screw further. Return the server to operation. “Returning the Server to Operation” on page 149. Related Information “Remove the eUSB Drive” on page 109 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 113: Servicing The Battery

    Servicing the Battery The battery is located inside the chassis. See “Internal Component Locations” on page 20. The battery maintains system time when the server is powered off and disconnected from AC power. If the log messages indicate a battery failure, replace the battery. “Replace the Battery”...
  • Page 114 -> set /SP/clock usentpserver=disabled Replace the battery. Replacing the battery is a cold-service procedure. The server must be completely powered down before performing this procedure. Prepare the server for service. “Preparing for Service” on page SPARC S7-2L Server Service Manual • March 2017...
  • Page 115 Replace the Battery Remove the battery from the battery holder by pulling back on the metal tab holding it in place and sliding the battery up and out of the battery holder. Unpack the replacement battery. Press the new battery into the battery retainer with the positive side (+) visible.
  • Page 116 If the /SP/clock usentpserver property was enabled before you replaced the battery, you must re-enable it. -> set /SP/clock usentpserver=enabled Verify the battery. Check the status of the system battery. -> show /SYS/MB/BAT SPARC S7-2L Server Service Manual • March 2017...

  • Page 117: Servicing The Motherboard

    Servicing the Motherboard The motherboard includes two CMP modules, memory control subsystems, and all SP (Oracle ILOM) logic. The motherboard hosts a removable SC PROM, which contains MAC addresses and host ID. These topics describe how to service the motherboard. “Remove the Motherboard”...
  • Page 118 Always remove transceivers from a PCIe card before removing the card from the server. Keep track of which slot each PCIe card was in so you can return them to their original positions. Remove the SC PROM from the motherboard. SPARC S7-2L Server Service Manual • March 2017...
  • Page 119 Remove the Motherboard You will reinstall it on the new motherboard. Remove DIMMs from the motherboard. “Remove a DIMM” on page You will reinstall the DIMMs on the new motherboard. Keep track of which slot each DIMM came from and return them to their original position. Open the fan cover and remove the fan modules.
  • Page 120 Disconnect the cable from the server intrusion switch (panel 1). Disconnect the signal cable and power cable from the motherboard to the drive backplane. “Remove the Eight-Drive Backplane” on page 131. Disconnect the mid-wall from the chassis. SPARC S7-2L Server Service Manual • March 2017...
  • Page 121 Remove the Motherboard Remove the screw on each side of the chassis that secures the mid-wall to the chassis (panel 3). Loosen the four green captive screws that secure the mid-wall to the bottom of the chassis (panel 4). Use a No. 2 Phillips screwdriver to loosen the captive screws. Servicing the Motherboard...
  • Page 122 Slide the motherboard slightly towards the front of the server and then lift it out of the chassis. Place the motherboard on an antistatic mat. Install a new motherboard. SPARC S7-2L Server Service Manual • March 2017...

  • Page 123: Install The Motherboard

    Install the Motherboard “Install the Motherboard” on page 123. Related Information “Install the Motherboard” on page 123 ■ “Verify the Motherboard” on page 130 ■ Install the Motherboard When replacing the motherboard, remove the SC PROM from the old motherboard and install this component on the new motherboard.
  • Page 124 Tilt the motherboard to the right side so it gets under the power supplies. Be sure the power supplies are pulled out slightly from their slots when you insert the motherboard. Level the motherboard in the server chassis. SPARC S7-2L Server Service Manual • March 2017...
  • Page 125 Install the Motherboard Slide the motherboard to the rear of the server to engage the raised standoffs. Push the power supplies in to engage securely with the motherboard. Insert the mid-wall into the chassis (panel 2). Fasten the mid-wall to the chassis. Tighten the four green captive screws that secure the mid-wall to the bottom of the chassis (panel 3).
  • Page 126 Install the Motherboard Use a No. 2 Phillips screwdriver to tighten the captive screws. Fasten a screw on each side of the chassis to secure the mid-wall to the chassis (panel 4). SPARC S7-2L Server Service Manual • March 2017...
  • Page 127 Install the Motherboard Reconnect the cable from the server intrusion switch (panel 1). Reconnect the ribbon cables to the motherboard from the left and right LED indicator modules (panel 2). Reconnect the signal cable and power cable from the motherboard to the drive backplane.
  • Page 128 Place each PCIe card in the slot where it had been located. “Install a PCIe Card or Filler” on page 106. Install the air baffle. “Install the Air Baffle” on page 151. SPARC S7-2L Server Service Manual • March 2017...
  • Page 129 Prior to powering on the server, connect a terminal or a terminal emulator (PC or workstation) to the SP through the SER MGT port. Refer to “Connect a Terminal or Emulator to the SER MGT Port” in SPARC S7-2L Server Installation Guide.

  • Page 130: Verify The Motherboard

    If the previous steps indicate that no faults have been detected, then the ■ component has been replaced successfully. No further action is required. Related Information “Install the Motherboard” on page 123 ■ SPARC S7-2L Server Service Manual • March 2017...

  • Page 131: Servicing The Drive Backplane

    Servicing the Drive Backplane There are several different drive backplanes provided on models of this server with different drive configurations. Some models are equipped with an additional rear backplane that supports two 2.5-inch SAS3 drives. You cannot install a different style of drive backplane in a server than the one originally Note - built into that server.

  • Page 132: Remove The Eight-Drive Backplane

    Disconnect the cables from the drive backplane. Disconnect the two SAS cables from the drive backplane that go to the card in internal SAS slot 7 (panel 1). SPARC S7-2L Server Service Manual • March 2017...
  • Page 133 Remove the Eight-Drive Backplane Note the cable connections in order to ease proper reconnection of the cables. Disconnect the power cable and the auxiliary signal cable from the drive backplane (panel 2). Disconnect the two NVMe cables from the drive backplane (panel 2). Note the location of each cable so they can be reconnected to the same locations.

  • Page 134: Install The Eight-Drive Backplane

    Reconnect the two NVMe cables to the drive backplane. Attach connectors to the original locations on the drive backplane. Reconnect the two SAS cables to the drive backplane. Return the server to operation. SPARC S7-2L Server Service Manual • March 2017...

  • Page 135: Remove The Twelve-Drive Backplane

    Remove the Twelve-Drive Backplane If removed, install the fan modules. “Install a Fan Module” on page Install the fan cover, and close the fan door. “Replace the Fan Cover” on page 149. Fully install all storage drives you disengaged or removed. “Install a Drive or Drive Filler”...
  • Page 136 If you do remove the storage drives from the server, record their locations so that you can reinstall them in the same locations. SPARC S7-2L Server Service Manual • March 2017...
  • Page 137 Remove the Twelve-Drive Backplane Disconnect the cables from the SAS expander and drive backplane. Disconnect the three SAS cables from the SAS expander (panel 1). Disconnect the auxiliary signal cable from the drive backplane (panel 2). Disconnect the power cable from the drive backplane (panel 3). Servicing the Drive Backplane...

  • Page 138: Install The Twelve-Drive Backplane

    Replace the fan cover and secure it with the two side screws and three top screws. Fully install all storage drives you disengaged or removed. “Install a Drive or Drive Filler” on page Return the server to the normal operating position. SPARC S7-2L Server Service Manual • March 2017...

  • Page 139: Remove The Twelve-Drive Nvme Backplane

    Remove the Twelve-Drive NVMe Backplane “Return the Server to the Normal Operating Position” on page 153. Reconnect the power cords to the power supplies, and power on the server. “Attach Power Cords” on page 154 “Power On the Server (Oracle ILOM)”...
  • Page 140 Disconnect the cables from the drive backplane. Disconnect the two power cables from the drive backplane. Disconnect the 12 NVMe cables from the drive backplane. Disconnect the auxiliary signal cable from the drive backplane. SPARC S7-2L Server Service Manual • March 2017...

  • Page 141: Install The Twelve-Drive Nvme Backplane

    Install the Twelve-Drive NVMe Backplane Using a No. 2 Phillips screwdriver, loosen the 2 green spring-mounted screws that secure the drive backplane to the chassis. Pull the drive backplane towards the rear of the server, away from the standoff hooks, and then out of the chassis. Place the drive backplane on an antistatic mat.

  • Page 142: Remove The Twenty Four-Drive Backplane

    If necessary, remove the fan modules from the server. “Remove a Fan Module” on page Pull each drive and filler half way out of the drive backplane. SPARC S7-2L Server Service Manual • March 2017...
  • Page 143 Remove the Twenty Four-Drive Backplane Disconnect the cables from the drive backplane. Disconnect the two power cables and the auxiliary signal cable from the drive backplane (panel 1). Disconnect the two NVMe cables. Disconnect the three SAS cables from the SAS expander. Using a No.

  • Page 144: Install The Twenty Four-Drive Backplane

    Fully install all storage drives you disengaged or removed. “Install a Drive or Drive Filler” on page Return the server to the normal operating position. “Return the Server to the Normal Operating Position” on page 153. SPARC S7-2L Server Service Manual • March 2017...

  • Page 145: Remove The Rear Drive Backplane

    Remove the Rear Drive Backplane Reconnect the power cords to the power supplies, and power on the server. “Attach Power Cords” on page 154 “Power On the Server (Oracle ILOM)” on page 154 “Power On the Server (System Power Button)” on page 155.
  • Page 146 Lift up the rear drive backplane to release it from the two standoff hooks (panel Pull the rear drive backplane away from the standoff hooks and remove it from the chassis (panel 4). SPARC S7-2L Server Service Manual • March 2017...

  • Page 147: Install The Rear Drive Backplane

    Install the Rear Drive Backplane Place the rear drive backplane on antistatic mat. Install the Rear Drive Backplane Orient the rear drive backplane in the server above the power supplies. Position the rear drive backplane to engage the two standoff hooks (panels 1 and 2). Use a No.
  • Page 148 Use the fwupdate command from the Oracle Hardware Management Pack in Oracle Solaris 11.3 to check the firmware version for this component and to install a newer version of the firmware, if necessary. SPARC S7-2L Server Service Manual • March 2017...

  • Page 149: Returning The Server To Operation

    Returning the Server to Operation These topics describe how to return the server to operation. Step Description Links Replace (as necessary) the fan cover, air baffle, “Replace the Fan Cover” on page 149 and top cover and return the server to its normal “Install the Air Baffle”...
  • Page 150 Replace the Fan Cover There are 12 screws securing the fan cover. Fasten the 12 screws to the top and side. SPARC S7-2L Server Service Manual • March 2017...

  • Page 151: Install The Air Baffle

    Install the Air Baffle Use a T6 Torx screwdriver. Check that the two latches will engage when you close the fan cover. Related Information “Replace the Top Cover” on page 152 ■ Install the Air Baffle Follow this procedure to install an air baffle. Orient the air baffle over the center of the server.

  • Page 152: Replace The Top Cover

    Slide the top cover toward the rear of the chassis until the rear cover lip engages with the rear of the chassis. When the top cover is seated, the green button clicks into place. SPARC S7-2L Server Service Manual • March 2017...

  • Page 153: Return The Server To The Normal Operating Position

    Return the Server to the Normal Operating Position Related Information “Remove the Top Cover” on page 59 ■ “Return the Server to the Normal Operating Position” on page 153 ■ Return the Server to the Normal Operating Position The chassis is heavy. To avoid personal injury, use two people to lift the server and Caution - set it in the rack.

  • Page 154: Attach Power Cords

    You will see an alert message on the system console. This message indicates that the server is reset. You will also see a message indicating that the VCORE has been margined up to the value specified in the default .scr file that was previously configured. For example: SPARC S7-2L Server Service Manual • March 2017...

  • Page 155: Power On The Server (System Power Button)

    Power On the Server (System Power Button) -> start /System Related Information “Power On the Server (System Power Button)” on page 155 ■ “Clear a Fault Manually” on page 42 ■ Power On the Server (System Power Button) Do not operate the server without all fans, component heat sinks, air baffles, fillers, Caution - and the cover installed.
  • Page 156 SPARC S7-2L Server Service Manual • March 2017...

  • Page 157: Index

    Index FRU names, 94 installing, 98 AC OK LED, location of, 19 locating faulty LEDs, 95 Oracle ILOM, 96 physical layout, 94 battery disabled component detection installing, 113 checking for, 30 removing, 113 dmesg command, 37 drive backplane (eight-drive) installing, 134 removing, 131 cfgadm command, 73 drive backplane (twelve-drive NVMe)

  • Page 158: Sparc S7-2L Server Service Manual • March

    SP Fault, 13, 15, 18 locating chassis serial number, 48 hot-service, 49 faulty DIMMs (with LEDs), 95 DIMMs (with Oracle ILOM), 96 fan modules, 79 installing power supplies, 87 battery, 113 server, 49 SPARC S7-2L Server Service Manual • March 2017...
  • Page 159 Index location of replaceable components, 20 configuration rules, 103 Locator LED, 34, 35 installing, 106 Locator LED and button, location of, 11 removing, 104 log files slot locations, 19, 19 viewing (Oracle ILOM), 38 physical layout viewing (Oracle Solaris), 37 DIMMs, 94 POST about, 39...
  • Page 160 SP Fault LED, 13, 15, 18 standby power, defined, 52 status LEDs, locations of, 19 symbols, safety, 46 top cover installing, 152 removing, 59 troubleshooting, 36 USB ports location of front, 11 UUID, 28 /var/adm/messages file, 37 SPARC S7-2L Server Service Manual • March 2017...

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