Microsoft Perceptive Pixel User Manual

Microsoft Perceptive Pixel User Manual

55” touch device

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Perceptive Pixel by Microsoft
55" Touch Device user guide
©2013 Microsoft Corporation
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Perceptive Pixel by Microsoft

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Summary of Contents for Microsoft Perceptive Pixel

  • Page 1 Perceptive Pixel by Microsoft 55” Touch Device user guide ©2013 Microsoft Corporation Perceptive Pixel by Microsoft...
  • Page 2 Notice Perceptive Pixel by Microsoft and the Perceptive Pixel by Microsoft logo are trademarks of the Microsoft group of companies. The Perceptive Pixel by Microsoft 55” Touch Device is assembled in the USA. FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 3 The power output of the wireless device (or devices), which may be embedded in your display, is well below the RF exposure limits as set by the FCC. Changes or modifications not expressly approved by Microsoft may void authority to operate the equipment under these FCC regulations.
  • Page 4: Table Of Contents

    Contents Introduction System requirements List of materials Installation Using the PPI Touch Device Troubleshooting Specifications Safety and handling information Maintenance ©2013 Microsoft Corporation...
  • Page 5: Introduction

    Introduction The PPI by Microsoft 55” Touch Device The Perceptive Pixel (PPI) by Microsoft 55″ Touch Device is a touch-sensitive computer monitor capable of detecting and processing a virtually unlimited number of simultaneous on-screen touches. It has 1920 x 1080 resolution, adjustable brightness of up to 400 nits, a contrast ratio of up to 1000:1, and a display area of 47.6 x 26.8 inches.
  • Page 6: System Requirements

    Dedicated DirectX 11-capable video adapter recommended for best performance Dedicated USB 2.0 or greater port (not a shared port via USB hub)  Dedicated USB 3.0 port recommended for best performance http://support.microsoft.com/kb/2819660 for the most up-to-date system requirements information. ©2013 Microsoft Corporation...
  • Page 7: List Of Materials

    North America. Contact PPI technical support for details. Figure 2. Device cables, clockwise from lower left: USB, power, dual-link DVI 101-0135: Device cleaner (80ml) with microfiber cloth  101-0189: Wall mount kit  Perceptive Pixel by Microsoft 55″ Touch Device user guide  ©2013 Microsoft Corporation...
  • Page 8: Installation

    In addition to the PPI 55” Touch Device, you will need the following parts to perform this procedure: 201-0186: Wall bracket - see figure 3  Screws and washers may be needed depending on wall construction (not shipped)  Figure 3. Wall bracket ©2013 Microsoft Corporation...
  • Page 9 Drill  Screwdriver  Socket set  Required The following tool is needed for tightening the brackets on the wall mount: 4mm hex Allen wrench tool (ideally of the T-handle variety to apply the necessary torque)  ©2013 Microsoft Corporation...
  • Page 10 Each installation is unique and it is the responsibility of the installer to ensure that the wall bracket location and wall construction are adequate for mounting the device. Microsoft is not responsible for any personal injury or physical damage due to the wall not supporting the installation.
  • Page 11 Slowly lower the device to allow the brackets to hold the weight of the device, and hold in place for several seconds. If desired, you may move the device left or right approximately 3 inches. You will need to lift the device slightly to do this. ©2013 Microsoft Corporation...
  • Page 12 Allen wrench to drive the vertical locking brackets upward to fully engage the wall bracket. Note there is about 1 ¼” of travel for the vertical locking brackets. Figure 7. Locking screw uses 4mm hex tool (virtual bottom view of mounted device) ©2013 Microsoft Corporation...
  • Page 13 Ignore the four Type-A USB connectors for now. These connectors provide battery charging for the optional PPI by Microsoft Active Stylus. The connectors may also be used by other USB devices. See the Perceptive PixeI by Microsoft Active Stylus quick guide.
  • Page 14 If not already on, turn on your surge protector. Turn the power switch next to the power connector (rear underside) to the 1 position. An amber light just above the keypad power button should illuminate. Figure 9. Power switch indicated ©2013 Microsoft Corporation...
  • Page 15 Right: The device has power and is getting a signal from selected source, as both the power and source ‘A’ LEDs are green. Installing drivers and software The latest Perceptive Pixel Touch Driver can be downloaded from http://support.microsoft.com/gp/perceptive-pixel. ©2013 Microsoft Corporation...
  • Page 16: Using The Ppi Touch Device

    Using the PPI Touch Device Windows 8 Touch conventions Touching the device screen will tell you if the Perceptive Pixel Touch Service is running. This service allows certified applications to interact with touches detected on the screen. If the service does not appear to be running, verify installation of the PPI Touch Driver, then contact technical support at http://support.microsoft.com/gp/perceptive-pixel...
  • Page 17: Troubleshooting

    Verify that the video source LED (A or B) indicates the DVI connector is actually connected to the computer. Verify that your graphics card is set to output 1920 x 1080 video. The device requires this resolution. If the device screen is still blank check the computer power. ©2013 Microsoft Corporation...
  • Page 18 Check device USB connection. If the device is still unresponsive, go to the Start screen to search for and open the Touch Control Panel. In the Sensors tab make sure the system has detected and placed the following entry in the Sensor Devices field: PPI by Microsoft 55” Touch Device Figure 11. PPI 55” Touch Device detected...
  • Page 19 If a portion of the device screen is unresponsive, go to the Start screen to search for the Touch Control Panel. Sensors tab will show whether the system has detected that the device is touch-ready as opposed to merely detecting the device is present. ©2013 Microsoft Corporation...
  • Page 20 Calibration should be done separately for both pen and touch using a PPI by Microsoft Active Stylus and a finger. For best results, touch the center of each box until each box becomes bright green. You may need to shift your fingertip or stylus slightly to get the crosshair to align with the box.
  • Page 21 Your support representative may ask you to describe the information displayed next to your finger touches. Press Esc to exit. Figure 14. Sensor View tracking a pair of simultaneous finger touches across the device screen ©2013 Microsoft Corporation...
  • Page 22 The other pages that you can select by clicking the menu items on the left side are as follows: Network Configuration - figure 16  Status - figure 17  Color Temperature - figure 18  User Color Temperature - figure 19  ©2013 Microsoft Corporation...
  • Page 23 Configuration Protocol), is enabled by default. Static IP mapping is available by turning off DHCP. For static IP mapping you must have a pre- determined IP address. You must also know the subnet mask and the address for your device. ©2013 Microsoft Corporation...
  • Page 24 The default setting is 10000k. To select a custom color temperature, go to the User Color Temperature page and select one of the four custom User Color Temperatures. ©2013 Microsoft Corporation...
  • Page 25 Save will preserve any changes made on this page. If you wish to first see the color gain values for a User Color Temperature, you must first select that User Color Temperature in the User Color Temperature page and return to this one. ©2013 Microsoft Corporation...
  • Page 26: Specifications

    Chemically strengthened, anti-smudge/glare, cleanable with provided device cleaner Dimensions (in) 50.2 x 29.5 x 2.5 inches (WxHxD) Dimensions (mm) 1275 x 750 x 65 (WxHxD) Power supply 110/220 VAC Universal, 50/60 Hz Power consumption 250 watts (max.) ©2013 Microsoft Corporation...
  • Page 27: Safety And Handling Information

    Should it be necessary, clean the external enclosure using the PPI device cleaner the same as you would the touch screen. Take care to prevent the device cleaner from entering the enclosure, as any fluid dripping into the enclosure may damage the electronics. Perceptive Pixel by Microsoft ©2013 Microsoft Corporation...
  • Page 28 ©2013 Microsoft Corporation...

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