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Troubleshooting Guide
PROBLEMS
Unit doesn't turn on
Unit doesn't turn off
Lid/Pro Extractor Blades
Assembly hard to assemble
Food is not evenly chopped
Food doesn't mix well, food gets
stuck
Unit moves on counter while
blending
Unit is difficult to remove from
counter for storage
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: www.ninjakitchen.com or feel free to
contact customer service: 1-877-646-5288.
7
1-877-646-5288
•
Make sure the unit is plugged in.
•
Insert and rotate cup clockwise in the base until it "clicks". Lights should
illuminate.
•
Press Start/Stop.
•
Remove cup from base by rotating cup counterclockwise and lifting out.
Display should turn off. Unplug the power cord from the outlet.
•
Set the cup on a level surface. Place the lid or Pro Extractor Blades
Assembly on the top of the cup and align the threads so that the lid/Pro
®
Extractor Blades Assembly sit flat on the cup. Twist clockwise so that
the lid/Pro Extractor Blades Assembly evenly align to the cup until a tight
seal is achieved.
•
Cut pieces down to even sizes, and reduce the amount of food in the cup.
Use very short pulses by quickly pressing the "PULSE" button.
•
Pulse ingredients for best results. Pulse in 1-3 second intervals for even
blending and chopping. For frozen ingredients, pulse in short intervals of
2-5 seconds and repeat.
•
Make sure the surface as well as the feet of the unit are clean and dry.
•
Tip unit forward from the back to easily disengage the suction feet.
POSSIBLE REASONS & SOLUTIONS
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