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12. Troubleshooting
Below are some common problems that can occur with the Powerpack.If
you cannnot solve your problem, contact your dealer or Duracell Customer
Service at (800) 842-2127.
Problem: AC appliance will not operate.
Possible Cause
Solution
AC appliance rated more than 300 W
Use an AC appliance with a power rating
(Powerpack Pro 1000) or 600 W (Powerpack
less than 300 W.
Pro 1300): the safety overload has tripped.
AC appliance is rated less than 300 W
AC appliance may exceed the Duracell
(Powerpack Pro 1000) or 600 W (Powerpack
Powerpack Pro's surge capability. Use an
Pro 1300): high starting surge has tripped
AC appliance with a starting surge within
the safety overload.
the Duracell
Powerpack surge rating.
®
Battery has discharged to 10.5 V.
Turn OFF the AC Power ON/OFF switch
and recharge the Duracell
®
Duracell
®
Powerpack Pro has overheated
Turn the AC Power ON/OFF switch OFF
due to poor ventilation or excessively warm
and allow the Duracell
Powerpack Pro
®
environmental conditions.
to cool for 15 minutes or more. Clear
blocked openings or remove objects
covering the unit, then restart the
Duracell
®
Powerpack and move it to a
cooler environment.
Problem: Overload shutdown.
Possible Cause
Solution
Appliance power
Unplug the appliance and confi rm that
requirements exceed
the appliance's power requirement is
the capability of the
300 W (Powerpack Pro 1000) / 600 W
Duracell
®
Powerpack Pro.
(Powerpack Pro 1300) or less before
attempting to restart the appliance.
Problem: Measured AC output voltage is too low
Possible Cause
Solution
Using an average-reading AC voltmeter to
The modifi ed sine wave output of the
read output voltage.
Duracell
®
Powerpack requires a true
RMS reading meter, such as the Fluke
87 series, for accurate measurement.
Duracell
Powerpack Pro battery is almost
Press Battery Level button to verify
®
fully discharged.
battery status and recharge the
Duracell
®
Powerpack Pro as necessary.
Battery Level LEDs are only accurate
when the unit has been disconnected
from all appliances and all charging
sources for 15 minutes.
Problem: Battery Status LED is red and has not changed
to green after 24 hours of charging.
Possible Cause
Solution
The voltage at the AC wall outlet is less than
Continue to charge the unit for another
120VAC.
12 hours; the unit will be ready to use
even if the Battery Status light remains
Use AC wall outlet that supplies 120VAC.
red.
Problem: The engine being jumpstarted will not start.
Possible Cause
Solution
Duracell
Powerpack Pro battery is not fully
Recharge the Duracell
®
charged.
Powerpack Pro battery.
The engine condition is poor.
Have the engine serviced.
The engine start capacity exceeds the
Use a higher power Duracell
Duracell
hPowerpack Pro jump-start
Powerpack Pro.
®
capability.
Problem: The jump-start clamps measure zero volts.
Jump-start power switch is OFF.
Turn the jump-start power switch ON.
®
Duracell
®
Powerpack Pro battery needs to be
Recharge the battery.
recharged.
P
roblem: The compressor runs, but won't infl ate.
Powerpack.
The valve connector may not be securely
Make sure the valve connector is
placed on the valve stem.
securely placed on the valve stem
before closing the thumb latch.
The item being infl ated may have a leak.
Make sure the item being infl ated
doesn't have a leak.Check the
compressor hose for any breaks or
leaks.
Problem: The compressor runs slowly.
The compressor may have overheated from
Turn off the compressor and let it cool
excessive use.
down.
Battery voltage is too low.
Check the condition of the internal
battery. The battery may need to be
recharged or replaced.
13. User reference: Tire inflation
.
The information in the table below is for reference only. For precise
pressure specifi cations, refer to the information supplied with the item to
be infl ated.
Type of tire
Automotive tires
520-13
A-78-14
E78-14
H-78-14
HR-78-15
Bicycle tires
27 x 1 ¼
20 x 1 ½
Other Infl atables
Football
Basketball
Volleyball
Lawn tractor tire
14. Specifications
®
Important notes
All specifi cations are subject to change without notice.
®
12V DC section
Internal battery type
Internal battery voltage (nominal)
Internal battery capacity (minimum)
DC power socket (maximum continu-
ous load)
AC power section
Output power
• Continuous output power
• Output power (5 minutes)
• Peak AC output surge capacity
Output voltage
Output frequency
Output wave form
No load current draw
Input voltage range
Low battery alarm
Low battery shutdown
High battery voltage shutdown
Over temperature shutdown
Overload shutdown
Typical pressure
AC output short circuit protection
specifi cations (PSI)
Fuse (Internal)
26
Operating temperature range
26
Storage temperature range
30
24
28
Internal battery charging controller system
AC input voltage range
85
AC input frequency
40
Output voltage
Rated voltage in fl oating charge
13
Empty load power
9
Safety standards
5
Effi ciency standards
22
Air compressor
Pressure
Accessories
AC cord
Compressor nozzles
Physical specifi cations
Length
Width
Sealed/non-spillable, AGM (Ab-
Height
sorbed Glass Mat) lead-acid
Weight
12V DC
DR300PWR ........................15Ah
DR600PWR ........................18Ah
15. Warranty and return information
20 A with automatic reset
Quality guarantee
Battery-Biz guarantees the Duracell
to faulty materials or workmanship. This Duracell
2-year limited warranty from the date of purchase.
DR300PWR ............ 240W
DR600PWR ............ 480W
If found to be defective, this Duracell
DR300PWR ............ 300W
charge when returned to Battery-Biz. This guarantee does not apply to damage
DR600PWR ............ 600W
from misuse or abuse beyond normal usage. This guarantee gives you specifi c
legal rights, and you may also have other rights which vary from state to state.
DR300PWR ............ 480W
Should any device be damaged by the Duracell
DR600PWR ............ 750W
in the product arising from faulty materials or workmanship, Battery-Biz will
repair or replace (at our option) the Duracell
device and product usage instructions have been followed.
115V AC (RMS)
Send device with the Duracell
60Hz
Battery-Biz Inc.
Modifi ed sine wave
1380 Flynn Road, Camarillo, CA 93012
Attention: Duracell Product Returns
<0.5 A DC
10V to 15V DC
If you would like additional information on Duracell products call
10.5V DC
1-800-842-2127.
10.0V DC
Contacting customer support
If you experience any problems or have any questions regarding your
16V DC
Duracell
Powerpack Pro, free technical support is available. Prior to calling,
®
<194° F (90° C)
please review the technical support tips below.Call from a phone where you
Yes, automatic reset
have access to your device.
Yes, automatic reset
Be prepared to provide the following information:
DR300PWR...40A x 1 (MAX),
•
Name, address and telephone number
DR600PWR...35A x 2 (MAX)
•
Name of the DURACELL
32º–104 ºF (0º–40 ºC)
•
Make and model of your device
•
Symptoms of the problem(s) and what led to them
68º-122º F (-20º C - -50ºC)
Technical Support is available by telephone:
•
U.S. and Canada (800) 842- 2127
•
Outside of the US/Canada: (805) 437-7765
Written inquires should be directed to:
100-240V AC
Battery-Biz Inc.
50/60Hz
DURACELL Product Inquiry
15V DC
1380 Flynn Road, Camarillo, CA 93012, USA
13.2Vdc@30mA
Two year limited warranty
< 0.5W
The Duracell
Powerpack Pro carries a limited warranty against defects in
®
ETL
material and workmanship under normal use and service for two years from
BC, CEC V
the original date of purchase. The battery inside the product carries a limited
one year warranty, from the date of purchase, against defects in material
and workmanship under normal use and service. Battery-Biz, at its option,
shall repair or replace the defective unit covered by this warranty. Please
retain the dated sales receipt as evidence of the date of purchase as it will be
160 PSI (lb/in)
required for any warranty service. In order to keep the warranty in effect, the
product must have been handled and used as described in the instructions
accompanying this warranty. This warranty does not cover any damage due
to accident, misuse, abuse or negligence. If maintained properly the Duracell
Powerpack Pro will provide years of dependable service.
52.4 in. (133cm)
Red air nozzle, blue air nozzle,
infl ator needle
15.2 in. / 38.5 cm
9.3 in. / 23.7 cm
10.7 in. / 27.2 cm
DR300PWR ............ 16.8 lbs. / 7.6 kg
DR300PWR ............ 20.9 lbs. / 9.5 kg
Powerpack Pro to be free of defects due
®
®
Powerpack Pro carries a
®
Powerpack Pro will be replaced without
®
Powerpack Pro due to defects
Powerpack Pro, provided both
®
®
Powerpack Pro to:
product
®
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