ZyXEL Communications AURORA CAM3115 User Manual

Cloud access camera for smart home
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User's Guide
Aurora
Zyxel Aurora Cloud Access Camera for Smart Home
Model: CAM3115
Default Login Details
Zyxel App
myZyxelCloud
Account
Copyright © 2017 Zyxel Communications Corporation
Aurora
https://mycloud.zyxel.com
Version 0.9.6 Edition 1, 03/2017

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Summary of Contents for ZyXEL Communications AURORA CAM3115

  • Page 1 User’s Guide Aurora Zyxel Aurora Cloud Access Camera for Smart Home Model: CAM3115 Default Login Details Version 0.9.6 Edition 1, 03/2017 Zyxel App Aurora myZyxelCloud https://mycloud.zyxel.com Account Copyright © 2017 Zyxel Communications Corporation...
  • Page 2 IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your app version. Every effort has been made to ensure that the information in this manual is accurate.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ..........................3 Chapter 1 Get to Know Your Camera........................4 1.1 Overview ............................4 1.2 Way to Manage the Camera ......................4 1.3 Hardware Connections ........................5 1.4 Power Button ............................. 6 1.4.1 When the Aurora camera is ON .................... 6 1.4.2 When the Aurora camera is OFF ...................
  • Page 4: Get To Know Your Camera

    H A P T E R Get to Know Your Camera 1.1 Overview Your Aurora camera (A) is a network camera that you can access and control over the Internet. The Aurora camera comes with 16GB of built-in storage space for images and videos recording. You can also watch videos or download images and videos to your mobile device using the Aurora app.
  • Page 5: Hardware Connections

    Chapter 1 Get to Know Your Camera 1.3 Hardware Connections See your Quick Start Guide for more information about hardware installation. Use the included USB power cable to connect the Aurora camera to a power outlet. Wait until the white LED turns blue and you hear a beep. Aurora Camera User’s Guide...
  • Page 6: Power Button

    Chapter 1 Get to Know Your Camera 1.4 Power Button Use the power button on the top panel to turn the Aurora camera on or off or set the Aurora camera back to its default settings. Note: The Aurora camera turns on automatically when it is connected to an appropriate power source.
  • Page 7: When The Aurora Camera Is Off

    Chapter 1 Get to Know Your Camera Note: If you reset the Aurora camera, you need to use the Aurora app to set up the Aurora camera again in order to access the Aurora camera and record videos. See Chapter 2 on page 1.4.2 When the Aurora camera is OFF Power On...
  • Page 8 Chapter 1 Get to Know Your Camera Table 1 Aurora camera LED (continued) COLOR STATUS DESCRIPTION Green The Aurora camera is ready to record videos. White The Aurora camera is ready to record videos in low light. The Aurora camera or firmware upgrade has failed. Slow Blinking The Aurora camera is undergoing firmware upgrade.
  • Page 9: Set Up Your Camera Using Aurora App

    H A P T E R Set up Your Camera Using Aurora App 2.1 Introduction Zyxel Aurora app lets you record, play, watch, share or store images or videos directly on your Android or iOS device. Compatibility • Android 4.3 or later •...
  • Page 10: Chapter 2 Set Up Your Camera Using Aurora App

    Chapter 2 Set up Your Camera Using Aurora App The main menu displays. Enter your myZyxelCloud account information and tap SIGN IN to log in. If you don't already have a myZyxelCloud account, scroll down and tap Create Account to create a myZyxelcloud account.
  • Page 11: Add Your Aurora Camera

    Chapter 2 Set up Your Camera Using Aurora App 2.3 Add your Aurora camera If your Aurora camera is not in the Cameras > My Cameras list yet, tap Add Camera and follow the on- screen instructions to add the Aurora camera for management. Aurora Camera User’s Guide...
  • Page 12: Schedule A Video Recording

    Chapter 2 Set up Your Camera Using Aurora App 2.4 Schedule a video recording You can set a schedule to record videos automatically at any specific time. Tap Cameras then My Cameras. Select your camera from the list and then tap Settings. Aurora Camera User’s Guide...
  • Page 13 Chapter 2 Set up Your Camera Using Aurora App Tap Recording Settings then Schedule Recording. Turn on scheduling and the days and times to record. Return to the Recording Settings screen and tap Type. Select Continuous if you want continuous recording or select Event Only to have the Aurora camera record videos only when an event happens (such as motion detection) at the scheduled time.
  • Page 14 Chapter 2 Set up Your Camera Using Aurora App Note: If you choose continuous recording, the video recording stops when you change the recording type, or when a schedule end time is reached if scheduling is enabled. When the Aurora camera’s storage is full, the Aurora camera deletes older videos as it records new ones.
  • Page 15: Change The Aurora Camera's Time Zone

    Chapter 2 Set up Your Camera Using Aurora App 2.5 Change the Aurora camera’s time zone The app puts a timestamp on a video footage according to the Aurora camera’s time zone settings. Make sure the Aurora camera's time zone is set correctly. Tap Cameras then My Cameras.
  • Page 16 Chapter 2 Set up Your Camera Using Aurora App Tap Camera Settings then Time Zone Settings to select the Aurora camera’s local time zone. The Aurora camera’s time is changed based on the selected time zone. Aurora Camera User’s Guide...
  • Page 17: Prevent Images From Mirroring In A Video

    Chapter 2 Set up Your Camera Using Aurora App 2.6 Prevent images from mirroring in a video If you record videos in a mirror, all the images are inverted. This app allows you to reverse the mirrored images. Tap Cameras then My Cameras. Select your camera from the list and then tap Settings.
  • Page 18 Chapter 2 Set up Your Camera Using Aurora App Tap Camera Settings, and then turn on Flip Video Horizontally. Aurora Camera User’s Guide...
  • Page 19: Record Videos With The Aurora Camera Suspended From The Ceiling

    Chapter 2 Set up Your Camera Using Aurora App 2.7 Record videos with the Aurora camera suspended from the ceiling You can mount your Aurora camera on a ceiling in order to make an overhead video, but the video will be shot upside down and the image will be inverted, too.
  • Page 20 Chapter 2 Set up Your Camera Using Aurora App Tap Camera Settings, and then turn on both Flip Video Horizontally and Flip Video Vertically. Aurora Camera User’s Guide...
  • Page 21: Receive Notifications Of Motion Detection

    Chapter 2 Set up Your Camera Using Aurora App 2.8 Receive notifications of motion detection If motion detection is enabled, the app automatically sends an alert to your mobile device when motion is detected in the specified zone(s). Follow the steps below to specify the zone(s) to enable motion detection.
  • Page 22 Chapter 2 Set up Your Camera Using Aurora App Tap Camera Settings then Motion detection zone. Tap the areas in which motion detection is enabled to trigger a recording and notification. If you tap Clear All, motion detection is disabled. Note: If you set the recording type to Continuous (see Section 2.4 on page 12) and also...
  • Page 23: Download A Video From Aurora Camera Storage To My Mobile Device

    Chapter 2 Set up Your Camera Using Aurora App 2.9 Download a video from Aurora camera storage to my mobile device A video is automatically recorded according to your recording type and schedule settings. The video is then stored on the Aurora camera storage. You can download the videos from the Aurora camera storage to your mobile device.
  • Page 24 Chapter 2 Set up Your Camera Using Aurora App Tap Event to view the videos that were recorded when an event (motion detection) happened. Tap ALL to view all videos stored on the Aurora camera. Tap a video from the playback list to play the video. Tap the download icon to save the video to your mobile device.
  • Page 25: Share A Video With Friends And Family

    Chapter 2 Set up Your Camera Using Aurora App 2.10 Share a video with friends and family In addition to downloading a video to your mobile device, you can also share videos (stored on the Aurora camera) online without saving it to your mobile device. Tap Cameras then My Cameras.
  • Page 26 Chapter 2 Set up Your Camera Using Aurora App Tap a video from the playback list. Tap the share icon to share the video by using online storage, email or social media. This doesn’t save the video to your mobile device. Aurora Camera User’s Guide...
  • Page 27: Record And Save A Live Video To My Mobile Device

    Chapter 2 Set up Your Camera Using Aurora App 2.11 Record and save a live video to my mobile device You can watch live videos from your mobile device with the app. You can also manually record a live video or take pictures through the Aurora camera and store the video/images on your mobile device. Tap Cameras then My Cameras.
  • Page 28 Chapter 2 Set up Your Camera Using Aurora App Tap the recording icon to start recording. Tap the recording icon again to stop and save the video to your mobile device directly. To take a picture while recording a video, just tap the camera icon. The picture will be saved to your mobile device, too.
  • Page 29: Share The Aurora Camera With Others

    Chapter 2 Set up Your Camera Using Aurora App 2.12 Share the Aurora camera with others You can not only share a video but also share your Aurora camera with people who have a myZyxelCloud account. They need to download and install the Aurora app on their mobile devices. Tap Cameras then My Cameras.
  • Page 30 Chapter 2 Set up Your Camera Using Aurora App Note: It’s recommended that people log into the Aurora app with the myZyxelCloud account before you share your Aurora camera. Aurora Camera User’s Guide...
  • Page 31: Connect The Aurora Camera To Another Wi-Fi Network (Ssid)

    Chapter 2 Set up Your Camera Using Aurora App 2.13 Connect the Aurora camera to another Wi-Fi network (SSID) If the signal strength of the Wi-Fi network (SSID) to which your Aurora camera is connecting is not good enough, you can connect the Aurora camera to another Wi-Fi network (SSID). Tap Cameras then My Cameras.
  • Page 32 Chapter 2 Set up Your Camera Using Aurora App Tap Camera Settings, Wi-Fi and then the Wi-Fi network to which you want the Aurora camera to connect. Aurora Camera User’s Guide...
  • Page 33: Remove A Aurora Camera From My Cameras List

    Chapter 2 Set up Your Camera Using Aurora App 2.14 Remove a Aurora camera from My Cameras list If an Aurora camera is no longer in use, you can stop managing it by removing it from your camera list. Note: If an Aurora camera cannot work properly, you can contact Zyxel customer support. Enable remote help (by tapping Info then Remote Help) to allow a customer support engineer to telnet into the Aurora camera for troubleshooting.
  • Page 34 Chapter 2 Set up Your Camera Using Aurora App Tap Delete to remove the Aurora camera. Aurora Camera User’s Guide...
  • Page 35: Appendix A Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • http://www.zyxel.cn India • Zyxel Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •...
  • Page 36 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • http://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • Zyxel Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • Zyxel Deutschland GmbH • http://www.zyxel.de Belarus • Zyxel BY • http://www.zyxel.by...
  • Page 37 Appendix A Customer Support Belgium • Zyxel Communications B.V. • http://www.zyxel.com/be/nl/ • http://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • http://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • http://www.zyxel.cz Denmark • Zyxel Communications A/S • http://www.zyxel.dk Estonia • Zyxel Estonia • http://www.zyxel.com/ee/et/ Finland •...
  • Page 38 • Zyxel Communications Poland • http://www.zyxel.pl Romania • Zyxel Romania • http://www.zyxel.com/ro/ro Russia • Zyxel Russia • http://www.zyxel.ru Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • Zyxel Communications ES Ltd • http://www.zyxel.es Sweden • Zyxel Communications • http://www.zyxel.se Switzerland •...
  • Page 39 Appendix A Customer Support • http://www.zyxel.ch/ Turkey • Zyxel Turkey A.S. • http://www.zyxel.com.tr • Zyxel Communications UK Ltd. • http://www.zyxel.co.uk Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com Latin America Argentina • Zyxel Communication Corporation • http://www.zyxel.com/ec/es/ Brazil • Zyxel Communications Brasil Ltda.
  • Page 40: North America

    Appendix A Customer Support North America • Zyxel Communications, Inc. - North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za Aurora Camera User’s Guide...
  • Page 41: Appendix B Legal Information

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.
  • Page 42 Appendix B Legal Information • This radio transmitter has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
  • Page 43 Appendix B Legal Information Ελληνικά ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Zyxel ∆ΗΛΩΝΕΙ ΟΤΙ εξοπλισμός ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ (Greek) ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕC. English Hereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 44: Safety Warnings

    Appendix B Legal Information • This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires a “general authorization.” Please check http://www.sviluppoeconomico.gov.it/ for more details.
  • Page 45 Appendix B Legal Information Environment Statement ErP (Energy-related Products) Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/ 125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive (Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has satisfied regulation requirements which are: •...
  • Page 46 Appendix B Legal Information Environmental Product Declaration Aurora Camera User’s Guide...
  • Page 47 Appendix B Legal Information 台灣   以下訊息僅適用於產品具有無線功能且銷售至台灣地區 • 第十二條 經型式認證合格之低功率射頻電機,非經許可,公司,商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。 • 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。 前項合法通信,指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 • 電磁波曝露量 MPE 標準值 1 mW/cm ,送測產品實測值為: 0.308 mW/cm 。本產品使用時建議應距離人體 20 cm。 • 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信;如造成干擾,應立即停用, 俟無干擾之虞,始得繼續使用。 • 無線資訊傳設備的製造廠商應確保頻率穩定性,如依製造廠商使用手冊上所述正常操作, 發射的信號應維持於操作頻帶中 以下訊息僅適用於產品操作於 5.25-5.35 秭赫頻帶內並銷售至台灣地區 • 在 5.25-5.35 秭赫頻帶內操作之無線資訊傳輸設備,限於室內使用。 以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區...
  • Page 48 Appendix B Legal Information Explanation of the Symbols SYMBOL EXPLANATION Alternating current (AC): AC is an electric current in which the flow of electric charge periodically reverses direction. Direct current (DC): DC if the unidirectional flow or movement of electric charge carriers. Earth;...

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