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INSTALLATION INSTRUCTIONS & HOME OWNERS MANUAL
When installing or using any high voltage electrical appliance, basic safety precautions should always be
followed. Under no circumstance should you attempt to clean, install, inspect, repair, disassemble or
otherwise service this water heater, without first shutting off all power to the unit directly at the breaker
box.
SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING.
WE RECOMMEND THAT THIS PRODUCT BE INSTALLED BY A QUALIFIED HOMEOWNER. IF FURTHER
ASSITANCE IS NEEDED, A LICENSED AND QUALIFIED PLUMBER AND ELECTRICIAN IN ACCORDANCE WITH
ALL APPLICABLE NATIONAL, STATE, PROVINCIAL, AND LOCAL PLUMBING AND ELECTRICAL CODES
SHOULD BE HIRED.
PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY PRIOR TO INSTALLATION & USE.
FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE, SERIOUS INJURY, OR DEATH.
This manual should be shown to all members of the household who plan to use this unit, and be retained for
future reference.
Tested and certified by the Water Quality Association against NSF/ANSI 372 for lead free
compliance.
TANKBUDDY™

IMPORTANT SAFETY INFORMATION

Rev E 3/4/2016

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Summary of Contents for EemaX tankbuddy

  • Page 1: Important Safety Information

    INSTALLATION INSTRUCTIONS & HOME OWNERS MANUAL TANKBUDDY™ IMPORTANT SAFETY INFORMATION When installing or using any high voltage electrical appliance, basic safety precautions should always be followed. Under no circumstance should you attempt to clean, install, inspect, repair, disassemble or otherwise service this water heater, without first shutting off all power to the unit directly at the breaker box.
  • Page 3: Table Of Contents

    ABOUT YOUR TANKBUDDY™ Congratulations on the purchase of your Eemax TankBuddy™! The TankBuddy™ is a device that extends the usable hot water from your existing hot water storage device, while maintaining the existing electrical power infrastructure. TECHNICAL SPECIFICATIONS Voltage 240 VAC...
  • Page 4: Before Installation

    If you have any questions regarding the warranty or product return policies, please contact us at 1-800-543-6163. Inspect all components. The contents of your box should include the following components:  TankBuddy™ Unit  ½“ Ferrule (2x) ...
  • Page 5: Setting Up To Install

    Recommended Clearances: At least 14 inches from above the existing tank heater to the next obstruction 6 inches in front of and to the sides of the TankBuddy™, for service maintenance Pre-Mounting Steps SHUT OFF ELECTRICITY ON YOUR CIRCUIT BREAKER BEFORE PROCEEDING TO ANY FURTHER INSTALLATION STEPS.
  • Page 6 Possible Pre-Existing Plumbing Layouts At least 1 ½” At least 1 ½” of vertical pipe of vertical pipe movement movement Hot Water Hot Water Copper Pipe Copper Pipe Irremovable or essential union (Can be variety of fittings) Hot Water Outlet Hot Water Outlet Connection Fitting Connection Fitting...
  • Page 7 Cutting the Copper Hot Water Pipe – Layout A Please follow all pre-installation instructions carefully. We recommend that this product be installed by a qualified homeowner. If further assistance is needed, a licensed and qualified plumber in accordance with all applicable national, state, provincial, and local plumbing codes should be hired. 1.
  • Page 8 Cutting the Copper Hot Water Pipe – Layout B Please follow all pre-installation instructions carefully. If further assistance is needed, a licensed and qualified plumber in accordance with all applicable national, state, provincial, and local plumbing codes should be hired. 1.
  • Page 9 Cutting the Copper Hot Water Pipe – Layout C Please follow all pre-installation instructions carefully. We recommend that this product be installed by a qualified homeowner. If further assistance is needed, a licensed and qualified plumber in accordance with all applicable national, state, provincial, and local plumbing codes should be hired. This set-up addresses the issue of not having free space to vertically move the hot water pipe up in order to make a secure connection.
  • Page 10: Plumbing Installation

    STEP 1: Using the corresponding fittings for which layout was used, connect the HOT WATER outlet from your water tank to the INLET thread located on the bottom side of the TankBuddy™ when facing the unit. Use the nut (B) and ferrule (C) to secure the connection. Do not over tighten the compression nuts, which may cause the ferrules to crack and lead to a leak.
  • Page 11 Plumbing Installation Visual Guidance – Layout A Existing Household Plumbing .875”/ ¾ Copper Tube Push-to-Connect Fitting Step 2 ½“ Nut ½” Ferrule ½” Ferrule ½“ Nut Step 1 ¾” Female NPT to ⅝” Tube Adapter Existing ¾” Male NPT From Tank (OUTLET SIDE OF TANK)
  • Page 12 Plumbing Installation Visual Guidance – Layout B Existing Household Plumbing .875”/ ¾ Copper Tube Push-to-Connect Fitting Step 2 ½“ Nut ½” Ferrule ½” Ferrule ½“ Nut Step 1 F. Push-to-Connect Fitting Existing Household Plumbing .875”/ ¾ Copper Tube...
  • Page 13 IMPORTANT NOTES: 1. This unit should not require soldering any pipes for installation. Heat from soldering may damage the flow sensor in the unit. 2. This unit is equipped with both computer-controlled and electro-mechanical auto resetting thermostat switches for high-limited temperature protection. Since this product does not use a storage tank, the use of a temperature pressure relief valve (T&P) is not required for most installations.
  • Page 14: Electrical Installation

    STEP 3: Connect the supplied pigtail cord to the TankBuddy™. See Connection Reference 2 on page 15. STEP 4: Now connect the wires included with the TankBuddy™ (pigtail cord stemming from the unit) to the existing tank heater. The black, red, and green (ground) wires should all have secure connections.
  • Page 15 Electrical Wiring Diagram Normal Tank Configuration: TankBuddy™ and Electric Tank Configuration: Connection Reference 1, shown on page 14. Connection Reference 2, shown on page 15.
  • Page 16 Connection Reference 1 Connecting Lines 1 & 2 from the circuit board (existing service) to the TankBuddy™: 1. Remove the control knob from the unit, then remove the cover of the unit. Two screws (located on the side of the unit) must be removed in order to do this.
  • Page 17 Connection Reference 2 Connecting the pigtail cord to the TankBuddy™: 1. The pigtail cord should be partially attached to the unit through the ground connection. With the cover off, you should see an exposed red wire and black wire coming from the pigtail, on the end that’s inside the unit.
  • Page 18: General Operating Instructions

    General Operating Instructions. How your new unit works: The TankBuddy™ combines with the traditional hot water tank to provide an extremely effective and efficient way of heating your home. The unit reads the temperature coming out of the tank, and will turn on if the water drops below a set temperature, which you can set.
  • Page 19 The water heater will turn on when the temperature of the water at the DOES light up. too low inlet of the TankBuddy™ falls below the activation temperature (when the tank is not providing hot water). Increase activation temperature. User temperature setting Unit is heating but the water Turn up the temperature setting on the unit.
  • Page 20: User Interface

    Turn the control knob in either direction to cycle through menu options. 71 F Inlet/Outlet Temperature Reading OUT 69 F The temperature of the water going in and out of the TankBuddy™ can be observed from this display. Active Unit in Operation TANK OFF...
  • Page 21 TankBuddy™ Built-In Freeze Protect Feature (Select Models Only) While the TankBuddy™ is in Vacation Mode, if the temperature read at the inlet of the TankBuddy™ unit drops below 60°F, the tank will automatically power on to prevent the nearby pipes from freezing and potentially bursting.
  • Page 22 Software Version VERSION Here you can view the heater software version (useful for troubleshooting). Exit SETUP If knob is pressed once on this screen, the user will be taken back to the EXIT primary menu screen cycle.
  • Page 24 Eemax Inc. 400 Captain Neville Drive, Waterbury, CT 06705 Toll Free: 1-800-543-6163, or 203-267-7890 Fax: 203-267-7975 info@eemaxinc.com...

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