Piazza D'Oro 500 TWIN Operating Instructions Manual
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Piazza D'Oro 500 TWIN Operating Instructions Manual

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Piazza D'Oro 500 TWIN
Operating instructions
V05 / 07.2010

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  • Page 1 Piazza D‘Oro 500 TWIN Operating instructions V05 / 07.2010...
  • Page 2 For more information please contact: Original operating instructions Douwe Egberts technical service BAPdO500TW_EN www.douweegberts.com N° 021201...

  • Page 3: Introduction

    Introduction Piazza D’Oro 500 TWIN Operating instructions Published by: Schaerer Ltd., CH-4528 Zuchwil Version: Version 05 / 07.2010 Software: PSE V3.04 User manual Designed and edited by: Schaerer Ltd., CH-4528 Zuchwil © Copyright by Schaerer Ltd., CH-4528 Zuchwil All rights reserved, including translation into other languages. This manual may not be copied, photocopied or distributed, in whole or in part, by any means, nor transmitted electronically, without the publisher’s written consent.

  • Page 4: Introduction

    Introduction INTRODUCTION Welcome Dear customer With this new coffee machine, you have purchased a Swiss quality product especially designed for the catering trade. Two separate brewing units allow for the simultaneous filling of up to four cups. This manual will inform you in detail on programming, commissioning, use and cleaning of your new machine. It also contains important safety instructions to ensure safe use.

  • Page 5: Symbols And Pictograms

    Introduction Symbols and pictograms Note: This section provides you with important notes and information. Important! This note indicates possible damage to property as well as possible financial and statutory penalties (e.g. loss of rights to claim under guarantee, liability suits, etc.). Danger! This note indicates a risk of severe and/or fatal injury if specific procedural rules are violated.

  • Page 6: Table Of Contents

    Introduction TABLE OF CONTENTS Chapter Page Introduction............................1-2 Welcome............................... 1-2 Symbols and pictograms ........................1-3 SAFETY INSTRUCTIONS ........................2-2 General..............................2-2 Safety symbols ............................. 2-2 Prevention of accidents ........................2-3 Hygiene ..............................2-5 Designated use ............................ 2-6 Liability..............................2-6 Product description ........................... 3-2 Coffee machine data ..........................
  • Page 7 Introduction TABLE OF CONTENTS Chapter Page Appendix ..............................9-2 CE Declaration of conformity ........................9-2 Cleaning agent ............................9-3 Serial plate of steam generator and instant heater................9-6 Environmental aspects..........................9-7 Hazardous Substance...........................9-7 Index ..............................10-1 BAPdO500 - EN - V05 Page 1-5...
  • Page 8 Introduction Page 1-6 BAPdO500 - EN - V05...
  • Page 9 Safety instructions Chapter Table of contents Chapter Text Page SAFETY INSTRUCTIONS ..............2-2 General ..............................2-2 Safety symbols ..........................2-2 Prevention of accidents ........................2-3 Hygiene ..............................2-5 Designated use ..........................2-6 Liability ..............................2-6 BAPdO500 - EN - V05 Page 2-1...

  • Page 10: Safety Instructions

    Safety instructions SAFETY INSTRUCTIONS General The coffee machine is handed over by a service technician authorised by the manu- facturer. Prior to commissioning the machine, read the operating instructions carefully and ensure that you fully understand them. Always keep this manual in the immediate vicinity of the coffee machine. Safety symbols The following symbols appear next to all safety instructions in this manual.

  • Page 11: Prevention Of Accidents

    Safety instructions Prevention of accidents In the event of incorrect operation or misuse, one or more of the following might occur:  Risk to life and limb of the operator, other persons or animals that are in close proximity to the coffee machine, ...
  • Page 12 Safety instructions Important! When the coffee machine is not used for a prolonged period of time (e.g. overnight, on weekends) close the water tap. Press the [Stand-by] button to switch off the coffee machine. Do not disconnect the power supply, as otherwise the cooling system is switched off. Important! Do not operate the coffee machine if the water supply is shut off, as otherwise the boiler will not refill.

  • Page 13: Hygiene

    Safety instructions Hygiene Note: Run the cleaning program before initial commissioning (see “Cleaning”) Important! Always follow hygiene regulations according to HACCP!  Always follow hygiene regulations according to HACCP! (HACCP= Hazard Analysis and Critical Control Point)  For daily and weekly cleaning, proceed as described in chapter "Cleaning". ...

  • Page 14: Designated Use

    Safety instructions Designated use The Schaerer Twin has been designed to dispense coffee beverages and/or milk bev- erages in different versions – in cups or coffeepots. Additionally, the unit can supply steam for heating up milk and/or hot water. This unit is designed for industrial and commercial use.
  • Page 15 Product description Chapter Table of contents Chapter Text Page Product description ................3-2 Coffee machine data ........................3-2 3.1.1 Overview.............................3-2 3.1.2 Coffee machine operating panel......................3-3 3.1.3 Open front door...........................3-4 3.1.4 Machine interior view ..........................3-5 3.1.5 Installation layout ..........................3-6 3.1.6 Purpose of coffee machine.........................3-7 3.1.7 Serial plate............................3-7 Operating information for the coffee machine ................3-8...

  • Page 16: Product Description

    Product description PRODUCT DESCRIPTION Coffee machine data 3.1.1 Overview Legend: Coffee beans container Funnel for ground coffee ("decaf") Cup plate frame Heated cup plate Front door (cf. "3.1.3 Open front door." on page 4) Two-line illuminated LC display Operating panel (left and right) Hot water outlet Manometer for pump pressure Left beverage outlet (coffee)

  • Page 17: Coffee Machine Operating Panel

    Product description 3.1.2 Coffee machine operating panel Fig. 2.1 A Legend: [ ] button : - Input confirmation during cleaning program - Select functions - Change settings [ ] button : - Select functions - Change settings Two-line illuminated LC display [STOP] button: - Terminate current beverage delivery - Cancellation of pre-selected products...

  • Page 18: Open Front Door

    Product description 3.1.3 Open front door. The front door lock is located behind the refrigerator door and can only be opened with the key (supplied). Danger! To open the front door, you must place your hand near the steam pipe. Caution: the steam pipe may be hot! Open the refrigerator door.

  • Page 19: Machine Interior View

    Product description 3.1.4 Machine interior view Legend: Front door (see "3.1.3 Open front door.” 2-4) Front door sticker [Cleaning], [Operator], [Stand-by] buttons Chip card insertion Lock with key Coffee grounds container Foamer head Foamer head cover Milk pipes Tube holder Sticker refrigerator door Sticker front shelf Manometer of steam boiler...

  • Page 20: Installation Layout

    Product description 3.1.5 Installation layout Page 3-6 BAPdO500 - EN - V05...

  • Page 21: Purpose Of Coffee Machine

    Product description 3.1.6 Purpose of coffee machine The coffee machine can be configured to serve the following beverages: Coffee Espresso Ristretto (short espresso) Coffee Pot Decaffeinated Coffee (Decaf) Milk coffee Latté Hot milk Milk foam Cappuccino Macchiato Hot water for tea, punch etc. Steam for heating of milk for hot chocolate, etc.

  • Page 22: Operating Information For The Coffee Machine

    Product description Operating information for the coffee machine 3.2.1 Performance Characteristics Max. beverage production per hour: - 280 cups of coffee of 120 ml - 500 espressos of 40 ml - 225 cappuccino of 140 ml - 330 cups of tea, punch of 120 ml, corresponding to approx. 40 litres of hot water 3.2.2 Dimensions and weight Height:...

  • Page 23: Power Consumption

    Product description 3.2.4 Power consumption - Ready for operation: max. 9,8 kW *) - in Stand-by: Cooling (Peltier element):approx. 55 W Cup plate: approx. 28 W Total: approx. 83 W *) See 10.3 "Serial plates of steam generator and instant heater" page 10-6.

  • Page 24: Equipment And Accessories

    The TWIN model is equipped with a double outlet, refrigerator and with a chip card reader. The following models are available: Model Ordering no. TWIN-500 040700 PDO-500 TWIN 040702 DE SCHAERER-500 TWIN 040703 3.3.2 Standard accessories (included) Item Ordering no. User manual Quick Reference Card...

  • Page 25: Special Settings

    Product description 3.3.3 Special accessories (not included in shipment) Item Ordering no. Supplementary chip cards: PROGRAM 063941 KEY BLOCK 063931 COFFEE TEST 063932 MANAGER 063940 LOAD 063937 MASTER 063934 WAITER 063936 COPY WAITER 063942 PRINT 063943 MONEY A-F 063921 - 063926 063939 CREDIT-LOCK 063946...

  • Page 26: Chip Card Functions

    Product description 3.4.2 Cleaning settings 3.4.2.1 Cleaning reminder The cleaning reminder and the time for it can be enabled or programmed by the ser- vice technician. After the message appears on the display, you can dispense products for 4 hours. If cleaning is not done during this time, another product output is not possible.

  • Page 27: Standard Chip Cards

    Product description Security level - 2 Customer ref. / Card ref. Verification of the customer reference number. The card reference number is also entered in the internal chip card table. This makes it impossible to use any other card, as the system authorizes one card only per program group.

  • Page 28: Chip Card Options For Normal Operating Mode

    Product description 3.5.2 Chip card options for normal operating mode In normal operating mode, the PROGRAM card is used for statistical purposes. If a payment system is installed, the requisite settings are made using the PROGRAM card: - Enable/disable payment mode - Switch prices (price level 1 and 2 time-dependant) - MONEY price level 1 and 2 - Change token price with or without MONEY card price levels 1 and 2...

  • Page 29: Commissioning

    Product description Commissioning 3.6.1 Initial commissioning of the coffee machine The coffee machine must be installed and commissioned by a service technician authorised by the manufacturer. Note: Once the coffee machine is installed and after subsequent changes, it is important to save the new data on the SAVE DATA card provided.
  • Page 30 Product description Page 3-16 BAPdO 500 TW - 02.03 - V02...
  • Page 31 Operation Chapter Table of contents Chapter Text Page OPERATION ..................4-3 Introduction............................4-3 Operating Modes ..........................4-4 Messages displayed when coffee machine is ready for operation ..........4-4 Routine operation ..........................4-5 4.4.1 Refilling of coffee beans ........................4-5 4.4.2 Adding ground coffee .........................4-5 4.4.3 Replace milk pack or refill milk ......................4-6 4.4.4 Making the coffee machine ready for operation .................4-7...
  • Page 32 Operation Table of contents Chapter Text Page Programming using optional chip cards..................4-28 4.7.1 PROGRAM chip card........................4-28 4.7.1.1 Menu view of the PROGRAM chip card ..................4-29 4.7.1.2 Programmable security levels ......................4-29 4.7.1.3 Enabling / disabling payment mode....................4-30 4.7.1.4 Switching prices..........................

  • Page 33: Operation

    Operation OPERATION Introduction This chapter describes the basic functions of the coffee machine. Read them carefully to ensure easy and problem-free routine operation. Note: Proper installation and programming of the coffee machine by an authorised service technician are crucial for a smooth operation and good product quality. Danger! - During product release, never move cups or other objects positioned below the beverage outlet, the hot water outlet or the steam pipe! The beverages de-...

  • Page 34: Operating Modes

    Operation Operating Modes There are 3 operating modes, shown on the display as follows: Your coffee machine is ready for operation. When a product button is pressed, Select product the selected beverage is delivered. 12:00 01.07.2010 The internal or external payment system is active. Products can be dispensed Credit operation according to the installed system.

  • Page 35: Routine Operation

    Operation Routine operation 4.4.1 Refilling of coffee beans Both coffee bean containers (1) should only be filled with max. 1.3 kg of coffee beans each. Note: Never fill the coffee bean containers with a different product than roasted coffee beans! The coffee grinders are set for a specific coffee mixture.

  • Page 36: Replace Milk Pack Or Refill Milk

    Operation 4.4.3 Replace milk pack or refill milk You can use both milk packs and the supplied milk container. Note: Generally, any type of homogenized milk can be used, skim, reduced fat or whole milk. The fatter the milk, the thicker the foam. As the foamer head is set for a particu- lar type of milk, it is recommended to always use the same milk product.

  • Page 37: Making The Coffee Machine Ready For Operation

    Operation 4.4.4 Making the coffee machine ready for operation 4.4.4.1 Pre-checks Prior to switching on the machine, check the following: - The fresh water supply is open - The coffee bean containers are filled (see 4.4.1 "Refilling of coffee beans”, page 4-5).

  • Page 38: Pre-Selecting Type Of Beverage

    Operation 4.4.5 Pre-selecting type of beverage: If enabled by a service technician, up to 5 different products can be selected in suc- cession per product output side. The coffee machine will dispense the pre-selected beverages in the order indicated. Display example: Select product ...

  • Page 39: Preparing Products Using The Second Product Level

    Operation 4.4.7 Preparing products using the second product level If a service technician has installed and enabled the second product level, the product buttons can be used to pre-select two different products. Level 1 for normal usage and Level 2 for e.g. beverages selected less frequently Note: No more products can be selected with the button programmed for the [ Shift ] function.

  • Page 40: Double Distribution Button (2X)

    Operation 4.4.8 Double distribution button (2x) If enabled by the service technician, the beverages on the product button can be dis- pensed twice. Danger! The beverages delivered by the coffee machine are hot! To protect yourself against scalding, keep hands and other body parts away from the outlet area during the preparation and delivery of beverages.
  • Page 41 Operation Place one or two empty cup(s) under the left and/or right beverage outlet (see Fig. 4.4 Press the button for the desired product. Pre-select product quantities and beverage types: see steps The display indicates the total number of se- lected cups.

  • Page 42: Dispensing Coffee With Previously Ground Coffee Powder

    Operation 4.4.10 Dispensing coffee with previously ground coffee powder - The coffee machine can be enabled for manual coffee preparation by the service technician. The product is subsequently delivered at the right beverage outlet. - Beverages with ground coffee cannot be pre-selected. - Only use ground coffee.

  • Page 43: Dispensing Milk Or Milk Foam

    Operation 4.4.11 Dispensing milk or milk foam Milk and foam are available in dosed or undosed portions, depending on the current programming. The machine can be configured by the service technician to suit the desired product quantities and beverage types, irrespective of the actually selected delivery mode. If current, follow the instructions in steps as described on page 4-11.

  • Page 44: Dispensing Hot Water

    Operation 4.4.12 Dispensing hot water Press the [ ] button to dispense hot water. The output is either dosed or undosed depending on the programming and is via the hot water pipe which is located next to the beverage outlet (see Fig.

  • Page 45: Generating Steam

    Operation 4.4.13 Generating steam For steam delivery, press the [ ] button. The steam is delivered under pressure through the steam pipe located to the right of the beverage outlet (see Fig. 4.4 M). It is used for the heating of beverages such as milk or cocoa. Depending on the current settings, steam is delivered in dosed or non-dosed por- tions.

  • Page 46: End Of Operation/Switching Off The Machine

    Operation Heat the content to the desired temperature. To do this, move the container slowly up and down. Ensure that the steam pipe is always immersed in the liquid. Tip: The deeper the sound, the higher the tem- perature of the heated liquid. 5.

  • Page 47: Longer Idle Time

    Operation Longer idle time If the coffee machine is not used for several weeks or months (e.g. outside the sea- son), it must be fully switched off. 4.5.1 Several weeks (e.g. business vacation): Do the weekly cleaning (see 5.3 "Weekly clean- ing", page 5-14).

  • Page 48: Programming Using Standard Chip Cards

    Operation Programming using standard chip cards For all the functions described in this chapter, it is assumed that the coffee machine is ready for routine operation in payment mode. The CHEF and DATA SAVE PLUS cards are part of the standard delivery package. They provide a simple means of changing settings or retrieving information from the coffee machine.

  • Page 49: Read Product Counter For Coffees And Teas By Key

    Operation 4.6.2.2 Read product counter for coffees and teas by key Insert the CHEF chip card into the card reader (see 4.6.1 “Inserting the chip card into the chip card reader", page 4-18). Press [ ] or [ ] until the following menu appears: [ ] [ ] Display example: total prod.

  • Page 50: Reading Monthly Counter

    Operation 4.6.2.4 Reading monthly counter You can display the total of all dispensed coffee products and hot water portions per months. Insert the CHEF chip card into the card reader (see 4.6.1 “Inserting the chip card into the chip card reader", page 4-18).

  • Page 51: Changing The Water And/Or Milk Quantity For Coffee Products

    Operation 6. * If the grinding quantity is not correct or the grinding quantity should be re-dosed for other products, please repeat steps to 5. [ ] [ ] 7. * Select next menu: Press the [ ] or [ ] button. 8.

  • Page 52: Dosage Time For Hot Water, Steam, Hot Milk And Milk Foam

    Operation 10. * If the filling quantity is not correct or other products should be re-dosed, repeat steps (only water) or (water and milk). [ ] [ ] 11. * Select next menu: Press the [ ] or [ ] button. 12.

  • Page 53: Changing Time Display

    Operation 4.6.2.8 Changing time display Insert the CHEF chip card into the card reader (see 4.6.1 “Inserting the CHEF chip card into the card reader", page 4-18). [ ] [ ] Press the [ ] or [ ] button until the following menu is displayed: change time execute 'Decaf' Press the [Decaf] button.

  • Page 54: Changing On/Off Time

    Operation 4.6.2.10 Changing on/off time If enabled by a service technician, the coffee machine can be set to switch on and off automatically for each individual day. When off, the machine is in "stand-by" mode. The following message appears on the display: <<Standby>>...

  • Page 55: Changing The Pin Code

    Operation [ ] [ ] Enter the minutes with [ ] or [ ] . Monday Display example switch off 23:45 Press [Decaf] to confirm your entry. Decaf The next weekday appears automatically on the display: Tuesday Display example switch on 00:00 12.

  • Page 56: Service Reminder

    Operation 4.6.2.12 Service reminder If enabled by a service technician, the following display appears in normal operating mode: Select product service wanted If enabled by a service technician, you can remove this message as follows: Insert the CHEF chip card into the card reader (see 4.6.1 “Inserting the chip card into the chip card reader", page 4-18).

  • Page 57: Data Save Plus Chip Card

    Operation Decaf Press [Decaf] to confirm the selected language. [ ] [ ] 6 * Select next menu: Press [ ] or [ ] . 7 * Return to normal operation mode: Remove the CHEF chip card from the card reader. Close the front door. 4.6.3 DATA SAVE PLUS chip card The DATA SAVE PLUS chip card is a backup card to which all the coffee machine...

  • Page 58: Programming Using Optional Chip Cards

    Operation 4.6.3.3 Saving data from the chip card to the coffee machine Insert the CHEF chip card into the card reader (see 4.6.1 “Inserting the chip card into the chip card reader", page 4-18). The following message is displayed: DATA SAVE DATA SAVE card -->...

  • Page 59: Menu View Of The Program Chip Card

    Operation 4.7.1.1 Menu view of the PROGRAM chip card - Enable/disable payment mode - Switch prices - MONEY price level 1 and 2 - Change token price with or without MONEY card price levels 1 and 2 - Change product prices and item numbers (Only for external payment mode) - Displaying sales on MONEY chip card - Deleting sales on MONEY chip card - Displaying sales on MASTER chip card...

  • Page 60: Enabling / Disabling Payment Mode

    Operation 8. * Insert the DATA SAVE PLUS chip card into the card reader..Save ...  9. * Wait until an acoustic signal sounds. 1. * Remove the DATA SAVE PLUS chip card from the card reader. Close the front door.

  • Page 61: Switching Prices

    Operation 4.7.1.4 Switching prices In this function an individual price can be set. Note: If all values are set to zero, the switch price function is automatically disabled and price level 1 always activated. See 4.7.1.5 "Changing MONEY price level 1 and 2", page 4-32.

  • Page 62: Changing Money Price Level 1 And 2

    Operation STOP 14. * Returning to credit mode: Remove the MONEY chip card from the card reader. Press the [STOP] button. Close the front door. The following message is displayed: Credit operation Display example 12:00 01.07.2010 15. * Saving data on the SAVA DATA PLUS chip card: See 4.7.1.2 "Programmable security levels", page 4-29, steps...

  • Page 63: Changing Token Price, With Or Without Money Price Level 1 And 2

    Operation 4.7.1.6 Changing token price, with or without MONEY price level 1 and 2 Insert the PROGRAM chip card into the card reader (see 4.6.1 “Inserting the chip card into the chip card reader", page 4-18). [ ] [ ] Press [ ] or [ ] until the following menu is displayed: change price Select product...

  • Page 64: Changing Product Price And Item Number (For External Cci / Csi Payment Systems)

    Operation 4.7.1.7 Changing product price and item number (for external CCI / CSI payment systems) Insert the PROGRAM chip card into the card reader (see 4.6.1 “Inserting the chip card into the chip card reader", page 4-18). [ ] [ ] Press [ ] or [ ] until the following menu is displayed: change price Select product...

  • Page 65: Displaying Sales On Money Chip Card

    Operation 16. * Returning to credit mode: Remove the PROGRAM chip card from the card STOP reader. Press the [STOP] button. Close the front door. The following message is displayed: Credit operation Display example 12:00 01.07.2010 17. * Saving data on the DATA SAVE PLUS chip card: see 4.7.1.2 "Programmable security levels", page 4-29, steps 7.* to 0.*.

  • Page 66: Displaying Sales On Master Chip Card

    Operation 6. * Returning to credit mode: Remove the PROGRAM chip card from the card reader. Press the [STOP] button. Close the front door. STOP The following message is displayed: Credit operation Display example 12:00 01.07.2010 4.7.1.10 Displaying sales on MASTER chip card Insert the PROGRAM chip card into the card reader (see 4.6.1 “Inserting the chip card into the chip card reader",...

  • Page 67: Logging On Master Chip Card

    Operation 4.7.1.12 Logging on MASTER chip card Note: A maximum of 20 chip cards can be programmed. Insert the PROGRAM chip card into the card reader (see 4.6.1 “Inserting the chip card into the chip card reader", page 4-18). [ ] [ ] Press [ ] or [ ] until the following menu is displayed: log on MASTER execute 'Decaf'...

  • Page 68: Deleting Master Chip Card Table

    Operation 4.7.1.13 Deleting MASTER chip card table In this function, the MASTER chip cards which are registered in the coffee ma- chine memory are deleted. Insert the PROGRAM chip card into the card reader (see 4.6.1 “Inserting the chip card into the chip card reader", page 4-18).

  • Page 69: Key Block Chip Card

    Operation Enter the first digit of the new PIN code using [ ] or [ ]. [ ] [ ] Press [Decaf] to confirm the number entered. Decaf PIN-Code 9000 Display example: The number 9 was entered. The cursor is ' +/- ' 'Decaf' under the second digit.

  • Page 70: Enabling Product Buttons

    Operation Press the product button which should be disabled. The LED next to corre- sponding button is no longer illuminated. 3. * If you would like to disable all product buttons, press [STOP]. STOP Remove the KEY BLOCK chip card from the card reader. The following message is displayed: ...

  • Page 71: Coffee Test Card

    Operation 4.7.3 COFFEE TEST card The COFFEE TEST card enables you to test the amount of coffee ground and the grinding time per coffee product. This function offered by the COFFEE TEST card will also be appreciated by the coffee supplier when adapting a new blend to the coffee machine.

  • Page 72: Operator Mode

    Operation 4.7.4 “Operator mode” In this function you can - postpone the coffee machine cleaning time by another 4 hours; - display the refrigerator temperature and the boiling temperatures. 4.7.4.1 Postponing the coffee machine cleaning time. You are able to postpone cleaning by 4 hours. After this time, the coffee machine is permanently blocked.
  • Page 73 Cleaning Chapter Table of contents Chapter Text Page CLEANING..................5-2 Important general cleaning instructions ..................5-2 Daily cleaning............................5-3 Weekly cleaning..........................5-6 Defrosting the refrigerator .......................5-9 Care of the refrigerator........................5-9 5.5.1 Longer idle time ..........................5-9 BAPdO500 - EN - V05 Page 5-1...

  • Page 74: Cleaning

    Cleaning CLEANING Important general cleaning instructions Danger! Never reach into the machine during automatic cleaning and keep clear of the beverage outlets. Danger! Never clean the machine with a hose or a high pressure cleaner. Do not use steam-cleaning devices. Never immerse the machine in water! Important! Always follow hygiene regulations according to HACCP!

  • Page 75: Daily Cleaning

    Cleaning Daily cleaning The intervals, in which the cleaning program is to be carried out, are programmed by the service technician. If a cleaning is required at a pre-set time, the following mes- sages alternate in the display: select product cleaning 12:00 01.07.2010...
  • Page 76 Cleaning Page 5-4 BAPdO500 - EN - V05...

  • Page 77: Bapdo500 - En - V05 Page

    Cleaning BAPdO500 - EN - V05 Page 5-5...

  • Page 78: Weekly Cleaning

    Cleaning Weekly cleaning For the weekly cleaning, carry out the following additional steps: - Immerse the cleaned foamer head for 5 minutes in an acidic decalcification solution (water and "weekly cleaning agent"). - After the cleaning of the milk system is completed, dismantle and clean the brewing units.
  • Page 79 Cleaning BAPdO500 - EN - V05 Page 5-7...
  • Page 80 Cleaning Page 5-8 BATW 500 - EN - V05...

  • Page 81: Defrosting The Refrigerator

    Reinigung Defrosting the refrigerator Defrost the refrigerator, as soon as an ice layer is formed inside. Important! Never remove the ice with pointed and sharp objects or with objects made of metal! Open the front door and press the [Stand-by] button. Disconnect the mains plug of the coffee machine from the socket.
  • Page 82 Cleaning Page 5-10 BATW 500 - EN - V05...

  • Page 83: Error Messages And Malfunctions

    Error messages and malfunctions Chapter Table of contents Chapter Text Page Error messages and malfunctions ..........6-2 Error messages with display......................6-2 6.1.1 Error messages - coffee machine.......................6-2 6.1.2 Chip card error messages ........................6-6 Malfunctions without display messages..................6-7 BAPdO500 - EN - V05 Page 6-1...

  • Page 84: Error Messages And Malfunctions

    Error messages and malfunctions ERROR MESSAGES AND MALFUNCTIONS Error messages with display 6.1.1 Error messages - coffee machine Danger! Inform your authorised customer service representative immediately if you can- not rectify a malfunction! Do not attempt to repair the coffee machine yourself! Display Cause Rectification...
  • Page 85 Error messages and malfunctions Display Cause Rectification "EEPROM error!" The serial EEPROM is defective. Contact a manufacturer-authorized customer service representative. The coffee machine is blocked. (fix-001) " error account system " Communication with an external device has Check whether the external payment unit is been interrupted.
  • Page 86 Error messages and malfunctions Display Cause Rectification "grinder right empty" The right coffee bean container is empty. See " grinder right empty ". Right coffee outlets are disabled. (sTxt-233) "grinder left blocked" An object (e.g. a stone) is stuck in the grin- - Press the [STOP] button.
  • Page 87 Error messages and malfunctions Display Cause Rectification “temp. sensor steam” The temperature sensor in the steam gen- Contact a manufacturer-authorised customer erator is defective. service representative. Steam discharge is blocked. (sTxt-246) “Temp.sensor left” The temperature sensor in the instant hea- Contact a manufacturer-authorised customer ter of the left beverage outlet for coffee service representative.
  • Page 88 Error messages and malfunctions 6.1.2 Chip card error messages The following messages indicate handling errors relating to the chip cards. Display Cause Rectification “*data error - The data structure on the MONEY chip - Request a new MONEY chip card from a remove card”...

  • Page 89: Malfunctions Without Display Messages

    Error messages and malfunctions Malfunctions without display messages Note: The following problems may occur without causing the coffee machine to display an error message. Malfunction Cause Rectification Cappuccino with too little - Foamer head dirty. - Clean foamer head: See 5.2 "Daily clean- foam ing",...
  • Page 90 Error messages and malfunctions Page 6-8 BAPdO500 - EN - V05...
  • Page 91 Optional features Chapter Table of contents Chapter Text Page Optional features................7-2 Payment systems ..........................7-2 Chip cards ............................7-2 Chip card loader ..........................7-2 Water softener (Filados/Brita) ......................7-2 Cup warmer ............................7-3 User instructions for special machines (water tank)..............7-3 7.6.1 Refill fresh water tank .........................7-3 7.6.2 Empty wastewater tank ........................7-4 .6.3...

  • Page 92: Optional Features

    Optional features OPTIONAL FEATURES Payment systems Your coffee machine can be connected to your cash register by means of a payment system, for example. This facilitates daily, weekly and monthly accounting. Note: - See also chapter 8 “Payment systems". - For additional information, contact a manufacturer-authorised customer service rep- resentative.

  • Page 93: Cup Warmer

    Optional features Cup warmer The cup warmer consists of an additional framing. (Cups can be pre-heated in large quantities.) Note: For additional information, contact a manufacturer- authorised customer service representative. User instructions for special machines (water tank) This chapter discusses coffee machines which are equipped with a fresh and waste- water container.

  • Page 94: Empty Wastewater Tank

    Optional features 7.6.2 Empty wastewater tank When the wastewater tank is full, the LED next to the [STOP] button blinks. The fol- lowing message is displayed: selection locked waste watertank full Perform the following procedure: Remove the wastewater tank. Empty the wastewater tank and rinse it, if necessary. Place the wastewater tank back into the space provided.
  • Page 95 Payment systems Chapter Table of contents Chapter Text Page Payment systems ................8-2 Cards compatible with all payment systems.................8-2 8.1.1 MASTER chip card ..........................8-2 8.1.1.1 Beverage output using the MASTER chip card..................8-2 Payment with internal systems .......................8-3 8.2.1 MONEY chip card system ........................8-3 8.2.1.1 MONEY chip card ..........................8-3 8.2.1.1.1...

  • Page 96: Payment Systems

    Payment systems PAYMENT SYSTEMS Note: This chapter addresses users who have a payment system installed on their coffee machine. The coffee machine can be used with or without payment. Various systems and possibilities exist for payment mode. Cards compatible with all payment systems 8.1.1 MASTER chip card Note:...

  • Page 97: Payment With Internal Systems

    Payment systems Payment with internal systems 8.2.1 MONEY chip card system Chip cards required (optional): - MONEY A chip card(s) - MONEY B chip card(s) - MONEY C chip card(s) - MONEY D chip card(s) - MONEY E chip card(s) - MONEY F chip card(s) - LOAD chip card (see chapter 8.2.1.1“MONEY chip card”,...
  • Page 98 Payment systems Coffee and milk coffee beverages: Open the front door. Insert the MONEY chip card into the card reader. Close the front door. The following message is displayed: credit ##.## select product Place one or two empty cup(s) under the left and/or right beverage outlet. Press the product button(s) for the desired beverage(s).

  • Page 99: Load Chip Card

    Payment systems 4. * Dispensing other products: Perform steps and 3. 5. * Returning to credit mode: Open the front door. Remove the MONEY chip card from the card reader. Close the front door. The following message is displayed: credit operation Display example 12:00 01.07.2010...

  • Page 100: Load Credit Onto Load Card

    Payment systems Enter the first digit of the first PIN code using [ ] or [ ]. [ ] [ ] Press [Decaf] to confirm the number entered. Decaf For each additional number, repeat steps until the PIN code has been entered completely.

  • Page 101: Deleting Credit On The Money Chip Card

    Payment systems 9. * Loading additional MONEY chip cards: Repeat steps to 11. 10. * Returning to the menu: Insert the LOAD chip card into the card reader. You can select the next menu with the [ ] or [ ] buttons. Returning to credit mode: Remove the LOAD chip card from the card reader.

  • Page 102: Displaying And Deleting Money Chip Card Loading

    Payment systems [ ] [ ] 9. * Returning to the menu: Insert the LOAD chip card into the card reader. You can select the next menu with the [ ] or [ ] buttons. Returning to credit mode: Remove the LOAD chip card from the card reader. Close the front door.

  • Page 103: Chip Card Info

    Payment systems 8.2.1.2.6 Chip card info In this function, the chip card number (manufacturer serial number) can be obtained. If, for example, a lost MONEY chip card is found, the owner can be found based on the chip card number, provided that the MONEY chip card was registered. Open the front door.

  • Page 104: Enabling Money Chip Cards

    Payment systems 8.2.1.2.7 Enabling MONEY chip cards Open the front door. Insert the LOAD chip card into the card reader. Press [ ] or [ ] until the following menu is displayed: [ ] [ ] release MONEY-card execute 'Decaf' Press the [Decaf] button.

  • Page 105: Money History

    Payment systems Press the [Decaf] button. Decaf remove card Remove the LOAD chip card from the card reader. insert card MONEY / LOAD  Insert the MONEY chip card into the card reader. MONEY-card locked The following message is then displayed: remove card Remove the MONEY chip card from the card reader.

  • Page 106: 8.2.1.2.10 Changing The Pin Code

    Payment systems Additional MONEY chip cards can be displayed by moving forward and back- [ ] [ ] ward with the [ ] or [ ] buttons. The credit can be displayed by pressing the [Decaf] button. Decaf Display example: No.

  • Page 107: Payment With Self-Service Systems

    Payment systems 8.2.1.3 PROGRAM chip card Note: - The PROGRAM chip card is an optional feature and is not included in the standard delivery package. - The operation and programming of the coffee machine with the PROGRAM chip card is described in detail in chapter 4.7.1 "PROGRAM chip card", page 4-28.

  • Page 108: Nrig 13 Emp No-Change Coin Slot And Related Systems (Standard Type)

    Payment systems When the coffee machine is ready, the following message is displayed: credit operation 12:00 01.07.2010 Display example Insert token into the token slot. Credit token 1 Display example select product Press product key. Product is served. 8.3.2 NRIG 13 EMP no-change coin slot and related systems (standard type) Chip cards required: None Note:...

  • Page 109: Cf350 Totalisator Dual-Price Coin Slot

    Payment systems Insert the required amount into the coin slot. Please note: Only use the coins intended for the coin slot. Token insertion: Coin insertion: price level 1 credit #.## select product select product Press product key. Product is served. This message is displayed if not enough money has been inserted: insert money Display example...

  • Page 110: Preparing Beverages

    Payment systems 8.3.4.1 Preparing beverages Note: In order for the payment mode to function properly, the coffee slot must be switched on and payment mode must be enabled with the PROGRAM chip card (see 4.7.1.3 "Enabling or disabling payment mode", page 4-30). When the coffee machine is ready, the following message is displayed: waiter release Display example...
  • Page 111 Appendix Chapter Table of contents Chapter Text Page Appendix ....................2 EC declaration of conformity ......................2 9.1.1 Manufacturer's address .........................2 9.1.2 Applied Standards ..........................2 Cleaning agent .............................3 9.2.1 “Daily cleaning agent” ..........................3 9.2.2 Adding "weekly cleaning agent" ......................4 9.2.3 Cleaning tablet for the coffee machine....................5 Serial plate of steam generator and instant heater................6 9.3.1 Steam generator (Type SE - DA…).......................6...

  • Page 112: Appendix

    Appendix Appendix EC declaration of conformity 9.1.1 Manufacturer's address Manufacturer Documentation responsible Schaerer Ltd. Schaerer Ltd. P.O. Box Hans-Ulrich Hostettler Allmendweg 8 P.O. Box CH-4528 Zuchwil Allmendweg 8 +41 (0)32 681 62 00 CH-4528 Zuchwil +41 (0)32 681 6404 info@schaerer.com www.schaerer.com 9.1.2 Applied Standards...

  • Page 113: Cleaning Agent

    Appendix Cleaning agent 9.2.1 “Daily cleaning agent” Important! Before you use the cleaning agent read the label attached to the cleaning agent container and the "HEALTH & SAFETY DATA SHEET”. Should you not be in possession of the safety sheet, please order it from the distributing company. Purpose: Daily cleaning of the milk pipe system.

  • Page 114: Adding "Weekly Cleaning Agent

    Appendix 9.2.2 Adding "weekly cleaning agent" Important! Before you use the cleaning agent read the label attached to the cleaning agent container and the "HEALTH & SAFETY DATA SHEET”. Should you not be in possession of this safety sheet, please order it from the distributing company. Purpose: For the weekly cleaning of the milk pipe system.

  • Page 115: Cleaning Tablet For The Coffee Machine

    Appendix 9.2.3 Cleaning tablet for the coffee machine Important! Before you use the cleaning tablets read the label on the cleaning tablet container and the "HEALTH AND SAFETY DATA SHEET”. Should you not be in possession of this safety sheet, please order it from the distributing company. Purpose: For the daily cleaning of the coffee machine’s coffee system.

  • Page 116: Serial Plate Of Steam Generator And Instant Heater

    Appendix Serial plate of steam generator and instant heater Specifications for... 9.3.1 9.3.2 9.3.3 9.3.4 Type Excess operating pressure 2,5 bar 2,5 bar 2,5 bar 2,5 bar Maximum excess op. pressure p max 12 bar 12 bar 12 bar 12 bar Test excess pressure 24 bar 24 bar...

  • Page 117: Environmental Aspects

    Appendix Environmental aspects Packaging: The machines are shipped in reusable cartons and palettes. Spare parts: Parts exchanged during a service are reconditioned as far as possible and used again. Coffee grounds: The coffee grounds in the grounds container can be put in the garden or added to the compost.
  • Page 118 Appendix Page 9-8 BAPdO500 - EN - V05...

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