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Check this List of Symptoms
and Suggested
Steps
To Take
before requesting
Service.
You may be able to solve the problem
yourself.
If you face problems
connecting
the TV to external
devices,
please refer to the User Guide of the external
device or call their service centers
for help.
Charges for TV installation
and adjustments
of customer
controls
are not covered under your warranty.
SYMPTOMS
SUGGESTED
STEPS TO TAKE
Hookup
Can't get external
1. SPDIF output
audio only in digital mode and the audio equipment
used must have the decoder.
audio equipment
to work with TV.
2. Ensure that Monitor
Out Audio LR output
audio is connected
to Audio
In of device (refer to
Connection
Guide Panel 3).
Installation
Press the AV button on the remote control
repeatedly
to select the desired AV channels.
Note:
SVHS can only be selected ifa S-VHS device is connected
and powered
on.
Installation
Go to TUNER
MODE
in the television
menu
and select the correct
signal source,
then perform
the
automatic
installation
again. (Refer to page 11).
Installation
Can't get the AV
channels
on the TV
screen.
TV displays wrong
channel or no
channels above 13
Channel numbers
do not follow
the
channel number
of the
programs.
Go to TUNER
MODE
in the television
menu
and select the correct
signal source,
then perform
the
automatic
installation
again. (Refer to page 11).
Installation
Channel numbers
You are in Digital Mode. Press AID
button
on the remote
control
to toggle between
Digital and
look different.
Eg.
Analog mode.
23-1, 4S-3 etc.
Installation
Auto installation
is
Auto installation
may take 20 to 40 minutes
depending
on the number
of channels
that are available.
taking too long.
Installation
1. You may not have completed
auto installation.
Do an auto installation
again (refer
to page 9).
AutoLock
Close Caption
Digital
Audio
Format
Control
Cannot
add or
skip channels
from
favorite
list. Error
message
"Favorite
Channel
list
is empty.
You
must
Auto
Install."
Unable
to
change
Autolock
password.
Close
Captioning
text does
not
appear.
Unable
to switch
to another
audio
language
Unable
to change
picture-format.
"No
Information"
appears
on the TV
screen.
Information
Banner
2. You may have chosen
the wrong
TUNER
MODE.
Go to TUNER
MODE
in the TV menu
and select the correct
signal source,
then perform
the auto
installation
again
(refer
to
page 11).
You can change
the Autolock
password
via the feature
menu
(refer
to page 21)
Close
Captioning
text
takes a while to appear.
If Close Captioning
text
still does not appear,
press
the CC button
on the remote
control
again to switch
to another
Close
Captioning
channel
(refer
to page 27and
28).
You can only select
different
audio
languages
when
the program
is broadcasted
in different
audio
language
(refer
to page 17).
Picture-format
mode
can only be activated
when
you are watching
high-definition
(HD) program.
Press the INFO
button
on the remote
control.
If the Information
Banner
does not show
lighted,
you are not watching
a HD program
and therefore
format
control
cannot
be activated
(refer
to page 30)
Information
is broadcaster
dependent.
If the broadcaster
does
not provide
any information.
"No
Information"
will be displayed
when
the INFO
or GUIDE
button
on the remote
control
is
pressed
(refer
to page 31)
33
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