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Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
Preface R&TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc- tive 1999/5/EC. This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux- embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov- enia.
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Preface CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has at- tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation.
Preface FCC Statement (Federal Communications Commission) You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Preface FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
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Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.
Preface Power Safety The computer has specific power requirements: • Only use a power adapter approved for use with this computer. • Your AC/DC adapter may be designed for international travel but it still requires a Power Safety steady, uninterrupted power supply. If you are unsure of your local power specifications, Warning consult your service representative or local power company.
Preface Polymer Battery Precautions Note the following information which is specific to polymer batteries only, and where applicable, this overrides the general battery precaution information overleaf. • Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mecha- nism and is not a cause for concern.
Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not remove any batteries from the computer while it is powered on. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
Preface Cleaning Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock.
Preface Travel Considerations Packing As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
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Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
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Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
Preface Lighting Proper lighting and comfortable display viewing angle can reduce eye strain and muscle fatigue in your neck and shoulders. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly. •...
Preface Contents Notice ................................I ErP Off Mode Power Consumption Statement: ................... II FCC Statement ............................IV FCC RF Radiation Exposure Statement: ..................... V Instructions for Care and Operation ......................VII Power Safety ...............................IX Polymer Battery Precautions ........................X Battery Precautions .............................XI Cleaning ..............................
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Preface LCD Panel Open ............................1-7 LED Indicators ............................1-9 Keyboard ..............................1-10 Keyboard Shortcuts ..........................1-11 Function/Hot Key Indicators ........................1-12 Control Center ............................1-13 Front & Left Views ..........................1-14 Right & Rear Views ..........................1-15 Bottom View ............................1-16 Windows 8.1 Control Panel ........................1-17 Windows 8.1 Start Screen & Desktop .....................1-19 Apps &...
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Preface Hard Disk Drive ............................2-2 Multi-In-1 Card Reader ..........................2-3 TouchPad and Buttons/Mouse ........................2-4 Gestures and Device Settings ........................2-6 Audio Features ............................2-10 Power Management Overview ..............................3-1 The Power Sources ............................3-2 AC/DC Adapter ............................3-2 Battery ................................3-2 Turning On the Computer ..........................3-3 Shutting the Computer Down ........................3-4 Power Plans ...............................3-5 Power-Saving States ..........................3-7 Sleep ................................3-7...
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Preface Battery Power ............................3-14 Conserving Battery Power ........................3-15 Battery Life ..............................3-16 New Battery .............................3-16 Recharging the Battery with the AC/DC Adapter ...................3-16 Proper handling of the Battery Pack ......................3-17 Battery FAQ .............................3-18 Drivers & Utilities What to Install ............................4-1 Module Driver Installation ........................4-1 Driver Installation ............................4-2 Updating/Reinstalling Individual Drivers ....................4-5 User Account Control ..........................4-6...
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Preface Airplane ..............................4-7 Hot Key ..............................4-8 MEI Driver ..............................4-8 Audio .................................4-8 Optional Drivers ............................4-10 BIOS Utilities Overview ..............................5-1 The Setup Utility ............................5-2 Failing the POST ............................5-3 Fatal Errors ..............................5-3 Non-Fatal Errors ............................5-3 Setup Screens .............................5-4 Main Menu ..............................5-5 System Time & Date (Main Menu) ......................5-5 SATA Port # (Main Menu) ........................5-6 CPU/System/Extended Memory: (Main Menu) ..................5-6 MB Series / BIOS Revision / KBC/EC firmware Revision ..............5-6...
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Preface SATA Mode (Advanced Menu) ........................5-8 Boot Logo (Advanced Menu) ........................5-9 Power On Boot Beep (Advanced Menu) ....................5-9 Battery Low Alarm Beep (Advanced Menu) .....................5-9 Security Menu ............................5-10 Set Supervisor Password (Security Menu) ....................5-10 Set User Password (Security Menu) ......................5-11 Password on boot: (Security Menu) ......................5-11 Secure Boot Control (Security Menu) .....................5-12 TPM Configuration (Security Menu) ......................5-13...
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Preface Camera Options ............................6-5 Taking Pictures/Capturing Video ......................6-6 Camera Roll ...............................6-7 Wireless LAN Module ..........................6-11 3rd Party 802.11b/g/n Driver Installation ....................6-12 Intel® WLAN Driver Installation ......................6-12 WLAN Configuration in Windows ......................6-13 Bluetooth & WLAN Combo Module ......................6-16 3rd Party Bluetooth (V4.0) Combo Driver Installation ................6-17 Intel Bluetooth Combo Driver Installation ....................6-17 Bluetooth Configuration in Windows ......................6-18 Trusted Platform (Security) Module ......................6-21...
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Preface Intel® Rapid Start Technology Driver Installation .................6-47 Wireless Display ............................6-48 Wireless Display Configuration ......................6-49 Troubleshooting Overview ..............................7-1 Basic Hints and Tips ..........................7-2 Backup and General Maintenance ......................7-3 Viruses ...............................7-4 Upgrading and Adding New Hardware/Software ..................7-5 Problems and Possible Solutions .......................7-7 Interface (Ports &...
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Preface Display Devices & Options ........................C-15 Attaching Other Displays ........................C-16 Attaching Other Displays - Devices (Charms Bar) ................C-18 Configuring an External Display In Windows ..................C-19 HDMI Audio Configuration ........................C-21 Specifications Processors ..............................D-2 Core Logic ..............................D-2 Display ..............................D-2 Memory ..............................D-2 Video Adapter ............................D-2 Storage ..............................D-2 Audio ................................D-2 Keyboard &...
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Preface LED Indicators ............................D-3 BIOS .................................D-3 Security ..............................D-3 Features ..............................D-3 Operating System ............................D-3 Environmental Spec ..........................D-3 Dimensions & Weight ..........................D-3 Windows 10 Overview ..............................E-1 Windows 10 Start Menu ........................... E-2 Right-Clicking the Windows Logo In Start Menu ................... E-3 Start Menu Apps &...
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Preface Windows 10 Drivers & Utilities ......................E-15 Driver Installation (Windows 10) ......................E-15 Driver Installation Procedure ........................E-17 Chipset ..............................E-17 Video (VGA) ............................E-17 LAN ................................ E-17 Card Reader ............................E-17 Touchpad ..............................E-17 Airplane ..............................E-18 Control Center ............................E-18 MEI Driver ..............................
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Preface PC Camera .............................. E-26 Trusted Platform Module ........................E-27 TPM Management in Windows ......................E-27 XXVIII...
Quick Start Guide Chapter 1: Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following: •...
Quick Start Guide Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “What to Install” on page 4 - “BIOS Utilities” on page 5 - 1 “Upgrading The Computer”...
Quick Start Guide Not Included Operating Systems (e.g. Windows 8.1) and applications (e.g. word processing, spreadsheet and database pro- grams) have their own manuals, so please consult the appropriate manuals. Drivers If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the drivers listed in “Drivers &...
Quick Start Guide System Startup Remove all packing materials. Place the computer on a stable surface. Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports. Attach the AC/DC adapter to the DC-In jack on the left of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter.
Quick Start Guide System Software Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 8.1 operating system is sup- ported.
Quick Start Guide Model Appearance This notebook series includes different models that vary slightly in design style, color and general appearance. Not all the model variants, colors, configurations, buttons etc., are pictured in this manual. Note that though your computer may look slightly different from that pictured throughout this manual, all ports, jacks and general func- tions are the same for all the design styles.
Quick Start Guide LCD Panel Open Figure 1 - 2 LCD Panel Open Built-in PC Camera PC Camera LED Wireless Device Built-In Microphone Operation Aboard Aircraft Power Button The use of any portable elec- Keyboard tronic transmission devices Touchpad & aboard aircraft is usually pro- Buttons (see over) hibited.
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Quick Start Guide TouchPad/ClickPad Sensitivity Note that the TouchPad/ClickPad has a defined valid operational area of sensitivity indicated within the area of the illustration below (i.e. 4.4mm from the top and 4.9mm from the left/right sides of the TouchPad/Click- Pad). Figure 1 - 3 - TouchPad/ClickPad Sensitivity 1 - 8 LCD Panel Open...
Quick Start Guide LED Indicators The LED indicators on the computer display helpful information about the current status of the computer. Icon Color Description Orange DC Power is Plugged In Green The Computer is On Blinking Green The Computer is in Sleep Mode Blinking Orange The Powered USB Port is On (see “Powered USB 3.0 Port”...
Quick Start Guide Keyboard The keyboard has an embedded numerical keypad for easy numeric data input, and Other Keyboards function keys to change operational features instantly. If your keyboard is dam- Function Keys aged or you just want to make a change, you can NumLk &...
Quick Start Guide Keyboard Shortcuts The following Windows Logo Key (Winkey) keyboard shortcuts are useful for navi- gation/operation in Windows 8.1. Windows Logo Keyboard Shortcut Windows Logo Use the Windows logo Description Key + + D key com- bination to switch be- Toggle between the Start screen and the foremost running app or the tween the Start screen Tap Winkey...
Quick Start Guide Function/Hot Key Indicators The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. In addition to the basic function key combinations; visual indicators are available when the hot key utility is installed. Keys Function Keys...
Quick Start Guide Control Center When in the Windows Desktop application (not in the Start screen) press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar to toggle the Control Center on/off. The Con- trol Center gives quick access to frequently used controls and enables you to quickly turn the camera/Touch Pad on/off (see Appendix...
Quick Start Guide Front & Left Views Figure 1 - 6 Front & Left Views LED Power Indicators Vent/Fan Intake/ Outlet DC-In Jack RJ-45 LAN Jack Mini Display Port HDMI-Out Port HDMI Port / Mini Display Port Note that the HDMI Port and Mini Display ports support video and audio signals to attached exter-...
Quick Start Guide Bottom View Figure 1 - 8 Bottom View Vent/Fan Intake/ Outlet Speakers The CPU is not a user serviceable part. Overheating To prevent your comput- Battery Information from overheating make sure nothing blocks Always completely discharge, then fully charge, a new battery before using it. Completely discharge and charge the battery at least once every 30 days or after about 20 partial dis- the Vent/Fan Intake while the computer is in use.
Quick Start Guide Windows 8.1 Control Panel Throughout this manual you will see an instruction to open the Control Panel. Windows Versions R ight-click the lower left hot corner to bring up the context menu (or use the Win- + X key combination) and select Control Panel in both the dows Logo Key Note that the informa-...
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Quick Start Guide Right-click the Start button in the Desktop app (or use the Windows Logo Key + X key combination) to bring up an advanced context menu of useful features such as Control Panel, Programs and Features, Power Options, Task Manager, Display Most Search, File Explorer, Command Prompt, Device Manager and Network Connec- Recently Used...
Quick Start Guide Windows 8.1 Start Screen & Desktop The Apps, control panels, utilities and programs within Windows are accessed from the Start screen and/or Windows Desktop app. The Desktop (which runs as an app within the Start screen) can be accessed by clicking the Desktop item in the Start screen (or by using the Windows Logo Key + D key combination).
Quick Start Guide Apps & Tiles The Start screen will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on one screen so you will often need use the slider at the bottom of the screen in order to view all the necessary Apps.
Quick Start Guide Desktop Application When the Desktop app is running (click the app in the Start screen or use the Windows Logo Key + D key combination) you can use lower left hot corner to switch between the Start screen and the Windows Desktop app.
Quick Start Guide The Charms Bar The right side of the screen displays the Charms Bar. The Charms Bar contains the Search, Share, Start, De- vices and Settings menus. To access up the Charms Bar move the cursor to the upper or lower right corners of the screen, and then hover over one of the items in the Charms Bar to activate it (the bar will be black when it is active), or use the Windows Logo Key + C key combination.
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Quick Start Guide Charms Bar Items • Search : You can search for any file, application, Apps and control panel settings with instantaneous results. • Share : This button is used to share information with people via mail or social networks. •...
Quick Start Guide Windows 8.1 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 8.1. • Click Search in the Windows Charms Bar (see previous page) and the search pane will pop out. Type Control Panel and select it from the results to the left.
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Quick Start Guide • When in the Desktop app (this does not apply to the Start screen) click on Settings in the Windows Charms Bar and select Control Panel from the menu. Figure 1 - 18 - Settings Charms Bar (Desktop App Only) •...
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Quick Start Guide • Right-click the Start button to bring up the menu and select Control Panel (see Figure 1 - 10 on page 1 18). Keyboard Shortcut to Control Panel You can also use keyboard shortcuts to access the Control Panel. Press the Windows logo key and X to bring up the context menu, and then press P to bring up the Control Panel.
Quick Start Guide Windows 8.1 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar (system tray). In Windows 8.1 the taskbar is accessed from the Desktop application; if you are in the Start screen you will need to switch to the Desktop.
Quick Start Guide Video Features You can switch display devices, and configure display options, from the Display control panel (in Appearances and Personalization) in Windows when running the Desktop app (see “Desktop Application” on page 1 - 21). It is possible to quickly configure external displays from the Devices menu item in the Charms Bar (see “The Charms Bar”...
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Quick Start Guide To access Display (Control Panel) and Screen Resolution in Windows 8: Go to the Control Panel. Click Display (icon) - In the Appearance and Personalization category. Adjust resolution. Right-Click Desktop App You can right-click the desktop and select Screen resolution (Figure 1 - 22).
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Quick Start Guide To access the Intel(R) Graphics Control Panel: (For All Models) Click Advanced settings (Figure 1 - 22 on page 1 - 29) in the Screen Resolution control panel in Win- dows. Click the Intel(R)... tab and click Graphics Properties (button) (Figure 1 - 23 on page 1 - 30) .
Quick Start Guide Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power Menu item in Set- tings in the Charms Bar in Windows 8.1 may be used to Shut down or Restart (you can also add Hibernate/ Sleep to the menu - see “Adding Hibernate/Sleep to the Power Menu”...
Quick Start Guide Running Apps To run apps in Windows 8.1 you will need to check that the Screen Resolution and User Account Control Set- tings are compatible with the system requirements. Screen Resolution Settings Switch to the Windows Desktop (click the app or use the Windows logo key + D key combination).
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Quick Start Guide User Account Control Settings If your computer meets the minimum screen resolution requirements, and still you can't run apps, then that you have to check the status of User Account Control (UAC). Apps may fail to open when the UAC is turned off. To check whether the UAC is on or off, follow the instructions below.
Features & Components Chapter 2: Features & Components Overview Read this chapter to learn more about the following main features and components of the computer: • Hard Disk Drive • Multi-In-1 Card Reader • TouchPad and Buttons/Mouse • Audio Features Overview 2 - 1...
Features & Components Hard Disk Drive The hard disk drive is used to store your data in the computer. The hard disk can be Bottom Cover taken out to accommodate other serial (SATA) hard disk drives (see “Storage” on Removal Warning page D - 2 for specification information), however you will need to contact your dis-...
Features & Components Multi-In-1 Card Reader The card reader allows you to use some of the latest digital storage cards. Push the Card Reader Cover card into the slot and it will appear as a removable device, and can be accessed in the same way as your hard disk (s).
Features & Components TouchPad and Buttons/Mouse The TouchPad/ClickPad is an alternative to the mouse; however, you can also add a Mouse Driver mouse to your computer through one of the USB ports. The TouchPad/ClickPad but- tons function in much the same way as a two-button mouse. If you are using an ex- ternal mouse your op- erating system may be...
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Features & Components Once you have installed the TouchPad driver (see “Touchpad” on page 4 - 7) you can configure the functions from the Mouse control panel in Windows, or by double- clicking the driver icon in the notification area of the taskbar in the Desktop app. Scrolling You may then configure the tapping, buttons, scrolling, pointer motion and sensitiv- This computer model se-...
Features & Components Gestures and Device Settings The Synaptics Gestures Suite application allows you to use a specific gesture (ac- Show Video tion) on the surface of the Touchpad/ClickPad to perform specific actions to manip- ulate documents, objects and applications. You can get a clearer view of the gestures in- You can configure the settings from the Device Settings tab in Mouse Properties:...
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Features & Components Disabling the Touchpad If you need to disable the TouchPad/ClickPad for any reason (e.g. you may find that when using the computer’s internal keyboard you accidentally trigger the TouchPad/ ClickPad when resting your wrists or palms on it) you can do so by using Fn + F1 key combination.
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Features & Components Scrolling The Two-Finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the pad surface and slide both fingers in the direction required (in a straight continuous mo- tion).
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Features & Components Rotating Use the Pivot Rotate gesture to rotate objects (e.g. photos) in 90 degree increments. Place a finger down on the left “target” zone and keep it stationary. Place another finger near the middle of the pad and slide it in a circular motion around the station- ary finger (clockwise or counterclockwise) to rotate the object.
Features & Components Audio Features You can configure the audio options on your computer from the Sound control Sound Volume panel in Windows, from the HD VDeck icon on the desktop or VIA HD Audio Adjustment Deck control panel The sound volume level is set using the volume The volume may also be adjusted by means of the Fn + F5/F6 key combination.
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Features & Components Expert Mode will allow you to access more advanced configuration menus for Speaker, Microphone and Stereo Mix. Syncing Left & Right Volume Balance If you wish to adjust the left and right channel volume levels separately, you will need to adjust this from the VIA HD Audio Deck in Ex- pert Mode.
Power Management Chapter 3: Power Management Overview OS Note Power management To conserve power, especially when using the battery, your computer power man- functions will vary slight- agement conserves power by controlling individual components of the computer ly depending on your (the monitor and hard disk drive) or the whole system.
Power Management The Power Sources The computer can be powered by either an AC/DC adapter or a battery pack. Forced Off AC/DC Adapter If the system “hangs”, and the Ctrl + Alt + Del Use only the AC/DC adapter that comes with your computer. The wrong type of AC/ key combination doesn’t DC adapter will damage the computer and its components.
Power Management Turning On the Computer Now you are ready to begin using your computer. To turn it on simply press the pow- er button on the front panel. When the computer is on, you can use the power button as a Stand by/Hibernate/ Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will shut the computer down).
Power Management Shutting the Computer Down Note that you should always shut your computer down by choosing the Shut down command as this will help prevent hard disk or system problems. Use the Shut down or sign out item in the Context Menu (right-click the lower left corner of the screen to bring up the menu).
Power Management Power Plans The computer can be configured to conserve power by means of power plans. You Resuming can use (or modify) an existing power plan, or create a new one. Operation The settings may be adjusted to set the display to turn off after a specified time, and Table 3 - 1, on to send the computer into Sleep after a period of inactivity.
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Power Management Each Windows power plan will also adjust the processor performance of your ma- chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power). Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow- ered from an AC power source.
Power Management Power-Saving States You can use power-saving states to stop the computer’s operation and restart where Wake On LAN you left off. Win 8.1 uses the Sleep, Hibernate and Shut Down power-saving Support states. Wake-On-LAN is only supported from Sleep or Sleep Hibernate states...
Power Management Hibernate Hibernate uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost.
Power Management Configuring the Power Buttons The power/sleep button (Fn + F4 key combo) and closed lid may be set to send the Password computer in to a power-saving state. Click Choose what the power buttons do on Protection the left menu in Power Options to bring up the menu.
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Power Management Adding Hibernate/Sleep to the Power Menu Add Hibernate/Sleep to the Power Menu as follows. Go to the Power Options (Hardware and Sound) control panel. Click “Change settings that are currently unavailable” Click Choose what the power buttons do. Click to put a tick in the Hibernate/Sleep box under Shutdown settings.
Power Management Resuming Operation You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F4 key combo). Power Status To Resume Icon Color Table 3 - 1 Power Off Press the Power Button Resuming Press the Power Button...
Power Management Power Conservation Modes This system supports Energy Star power management features that place comput- ers (CPU, hard drive, etc.) into a low-power sleep modes after a designated period Power Conservation of inactivity. Adjust Power Conservation Modes from the Control Center: Modes The Energy Star setting Press the Fn + Esc key combination to toggle the Control Center on/off.
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Power Management Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination from almost any of the Win- dows 8 interfaces/Apps to bring up a full-screen displaying Lock, Switch User, Log off, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep, Shut down, and Restart.
Power Management Battery Information Follow these simple guidelines to get the best use out of your battery. Low Battery Battery Power Warning Your computer’s battery power is dependent upon many factors, including the pro- When the battery is criti- grams you are running, and peripheral devices attached.
Power Management Conserving Battery Power • Use a power plan that conserves power (e.g Power saver), however note that this may have an affect on computer performance. Windows Mobility Center • Lower the brightness level of the LCD display. The system will decrease LCD brightness slightly to save power when it is not powered by the AC/DC adapter.
Power Management Battery Life Battery life may be shortened through improper maintenance. To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days. We recommend that you do not remove the battery yourself. If you do need to re- move the battery for any reason (e.g.
Power Management Proper handling of the Battery Pack • DO NOT disassemble the battery pack under any circumstances • DO NOT expose the battery to fire or high temperatures, it may explode Caution • DO NOT connect the metal terminals (+, -) to each other Danger of explosion if battery is incorrectly re- placed.
Power Management Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.
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Power Management Click Change plan settings (after creating it) and click Change plan settings > Change advanced power settings. Figure 3 - 12 Change Plan Settings / Change Advanced Power Settings Battery Information 3 - 19...
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Power Management Scroll down to Battery and click + to expand the battery options. Choose the options below (click Yes if a warning appears): Figure 3 - 13 Power Options Advanced Settings - Battery • Low battery levels = 0% •...
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Power Management How do I fully charge the battery? When charging the battery, don’t stop until the LED charging indicator light changes from orange to green. How do I maintain the battery? Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.
Drivers & Utilities Chapter 4: Drivers & Utilities This chapter deals with installing the drivers and utilities essential to the operation or Driver Installation & improvement of some of the computer’s subsystems. The system takes advantage of Power some newer hardware components for which the latest versions of most available op- When installing driv- erating systems haven’t built in drivers and utilities.
Drivers & Utilities Driver Installation Insert the Device Drivers & Utilities + User’s Manual disc into the computer’s DVD drive. Click the message “Tap to choose what happens with this disc.” Click Run autorun.exe. Click Install Drivers (button), or Option Drivers (button) to access the Optional driver menu. Figure 4 - 1 - Drivers Installer Screen 1 4 - 2 Driver Installation...
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Drivers & Utilities Check the driver installation order from Table 4 - 1, on page 4 - 4 (the drivers must be installed in this order) which is the same as that listed in the Drivers Installer menu below. Click to select the driver you wish to install, (you should note down the drivers as you install them). Follow the instructions for each individual driver installation procedure as listed on the following pages.
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Drivers & Utilities Win 8.1 (64 bit) Driver Page # Win 8.1 - Optional Items Page # Chipset Page 4 - 7 PC Camera Module (No driver required for Windows 8.1) Page 6 - 2 Video (VGA) Page 4 - 7 Wireless LAN Module Page 6 - 11 Page 4 - 7...
Drivers & Utilities Manual Driver Installation Updating/Reinstalling Individual Drivers Click Browse CD/DVD (button) in the Drivers Install- If you wish to update/reinstall individual drivers it er application and browse to the executable file in the may be necessary to uninstall the original driver.To do appropriate driver folder.
Drivers & Utilities User Account Control If a User Account Control prompt appears as part of the driver installation procedure, click Continue or Driver Installation General Guidelines Allow, and follow the installation procedure as direct- The driver installation procedure outlined in this Chapter (and in Chapter 7 Options &...
Drivers & Utilities Hot Key Note that after installing the audio driver the system will not return to the Drivers Installer screen. To in- 1. Click 7.Install Hotkey AP > Yes. stall any of the optional drivers listed overleaf, eject 2.
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Drivers & Utilities Windows Update After installing all the drivers make sure you enable Win- dows Update in order to get all the latest security up- dates etc. (all updates will include the latest hotfixes from Microsoft). To enable Windows Update make sure you are con- nected to the internet: Go to the Control Panel.
Drivers & Utilities Optional Drivers See the pages indicated in Table 4 - 1, on page 4 - 4 for the driver installation procedures for any modules in- cluded in your purchase option. Figure 4 - 3 - Option Drivers Note that you need to install both the WLAN &...
BIOS Utilities Chapter 5: BIOS Utilities Overview BIOS Screens Note that BIOS This chapter gives a brief introduction to the computer’s built-in software: screens pictured these pages are intend- If your computer has never been set up, or you are making important changes to the ed for guidance in set- system (e.g.
BIOS Utilities The Setup Utility Each time you turn on the computer the system takes a few seconds to conduct a BIOS Settings POST, including a quick test of the on-board RAM (memory). Warning As the POST proceeds, the computer will tell you if there is anything wrong. If there Incorrect settings can is a problem that prevents the system from booting, it will display a system summary cause your system to...
BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non- fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized distributor/supplier as soon as possible.
BIOS Utilities Setup Screens The following pages contain additional advice on portions of the Setup. Along the top of the screen is a menu bar with menu headings. When you select a heading, a Setup Menus new screen appears. Scroll through the features listed on each screen to make chang- Setup menus es to Setup.
BIOS Utilities Main Menu Figure 5 - 2 Main Menu System Time & Date (Main Menu) The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings.
BIOS Utilities SATA Port # (Main Menu) Pressing Enter opens the sub-menu to show the configuration of a optical Device/ HDD on the computer’s SATA Ports. CPU/System/Extended Memory: (Main Menu) This item contains information on the CPU type and system memory, and is not user configurable.
BIOS Utilities Advanced Menu Figure 5 - 3 Advanced Menu Intel(R) Rapid Start Technology (Advanced Menu) Enable/disable Intel(R) Rapid Start Technology from this menu. The rapid start hibernation mode can resume power within 5 to 6 seconds and can remember your computer's state with zero power.
BIOS Utilities Intel(R) Rapid Storage Technology (Advanced Menu) Enable/disable Intel(R) Rapid Storage Technology from this menu to provide high-performance SATA RAID capabilities for Windows 8. Note that this menu SATA Mode item will be available if UEFI Boot is enabled (in the Boot menu) and the SATA Selection Mode (Advanced Menu) is set to RAID (see below).
BIOS Utilities Boot Logo (Advanced Menu) Use this menu item to enable/disable the Boot Logo screen at system startup if you have not enabled UEFI Boot. If you disable the Boot Logo you will not see the F2 Enter Setup or F7 Boot Options prompts on the screen, however you can still press these keys, while the boot screen is displayed, to perform the Enter Setup or Boot Option functions.
BIOS Utilities Security Menu Security Menu The changes you make here affect the access to the Setup utility itself, and also access to your machine as it boots up after you turn it on. These settings do not affect your machine or network passwords which will be set in your...
BIOS Utilities Note: To clear existing passwords press Enter and type the existing password, then press Enter for the new password (without typing any password entry) and Enter again to confirm the password clearance. Password Warning If you set a boot pass- Set User Password (Security Menu) word (Password on boot You can set a password for user mode access to the Aptio Setup Utility.
BIOS Utilities Secure Boot Control (Security Menu) Secure Boot prevents unauthorized operating systems and software from loading during the startup process. Secure Boot Control is available as a menu option if you have enabled UEFI Boot (see “TPM Configuration (Security Menu)” on page 5 - 13).
BIOS Utilities TPM Configuration (Security Menu) This sub-menu will allow you to enable/disable Trusted Platform Module (TPM) support, and to configure the TPM State. Select TPM Configuration and press En- ter to access the sub-menu. Press Enter to access the Security Device Support menu and select Enable to display the full TPM configuration menu (see “Trusted Plat- form (Security) Module”...
BIOS Utilities TPM State (Security Menu > Security Device Support Enabled) Select TPM State, press Enter and select Enabled to change the TPM state to en- abled. You will then need to press F4 to save the changes and restart the computer. Figure 5 - 6 TPM State (Enabled) As the computer restarts press F2 to enter the BIOS again and go to the TPM Con-...
BIOS Utilities Pending TPM operation (Security Menu > Security Device Support & TPM State Enabled) Select Pending operation, press Enter and select the option you require (if you are initializing TPM you should select Enable Take Ownership). You will then need to press F4 to save the changes and restart the computer.
BIOS Utilities Boot Menu Figure 5 - 8 Boot Menu BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change and revision, therefore your computer’s actual When you turn the computer on it will look for an operating system (e.g.
BIOS Utilities Boot Option Priorities (Boot Menu) Press Enter to access the menu, use the arrow keys to move up and down the menu, and press Enter to select a device from the Boot Option # list (the selected device will be highlighted in white).
BIOS Utilities Exit Menu Figure 5 - 9 Exit Menu Click Save Changes and Reset to save all changes made. Choosing to Discard Changes, or Exit Discarding Changes, will wipe out any changes you have made to the Setup. You can also choose to restore the original Setup defaults that will re- turn the Setup to its original state, and erase any previous changes you have made in a previous session.
Modules & Options Chapter 6: Modules & Options Overview Wireless Device Operation Aboard This chapter contains information on the following modules, which may come with Aircraft your computer, depending on the configuration purchased. If you are unsure please The use of any portable contact your service representative.
Modules & Options PC Camera Module When the PC Camera application is run the LED indicator to the left of the camera will be illuminated in (see Figure 1 - 2 on page 1 - 7). Note that you need to use the Camera app in Windows 8.1 to take pictures and capture video.
Modules & Options PC Camera Audio Setup If you want to capture video & audio with your camera, it is necessary to setup the audio recording options in Windows. Go to the Control Panel. Click Sound (Hardware and Sound) and click Recording (tab). Right-click hold and release Microphone (Realtek High Definition Audio) and make sure the item is not disabled.
Modules & Options Camera App Run the Camera app from the Start screen by clicking on the Camera app icon The camera interface will display two buttons on the right side of the screen. Figure 6 - 2 Camera App Buttons ...
Modules & Options Camera Options The Camera Options settings may be accessed as follows: Run the Camera app from the Start screen by clicking on the Camera app icon While the camera app is running access the Charms Bar (e.g. click Use the Windows logo key + D key combination).
Modules & Options Taking Pictures/Capturing Video Run the Camera app from the Start screen by clicking on the Camera app icon Right-click the screen and select the timer if you require a countdown before capture. Click the appropriate icon to take a picture or start video capture (if video capture begins a timer will appear in the bottom corner of the screen).
Modules & Options Camera Roll Run the Camera app from the Start screen by clicking on the Camera app icon Right-click on the screen to bring up menu buttons at the bottom of the screen. Click Camera Roll. Click the arrows (on either side of the screen) to browse through the captured photos/video, and back to the Camera app.
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Modules & Options photo with the edited changes), Update original (which changes the original picture permanently) or Undo any changes. Click the Edit button to bring up a full suite of tools to edit the photo. 10. Click on the menu headings on the left, and then click on the tool on the right to edit the photo as required.
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Modules & Options Editing Photos Clicking on a captured video will bring up an app bar with a series of buttons. Figure 6 - 8 Edit Buttons (for Video) Click Delete to remove any video from the camera roll (you will be asked to click Delete again to confirm the deletion).
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Modules & Options Video File Size Note that capturing high resolution video files requires a substantial amount of disk space for each file. After recording video, check the video file size (right-click the file and select Properties) and the remaining free space on your hard disk (go to My Computer, right-click the hard disk, and select Properties).
Modules & Options Wireless LAN Module If you have included an Intel® or 3rd Party WLAN module in your purchase option Wireless Device make sure that the module is on (i.e. the system is not in Airplane Mode) before in- Operation Aboard stalling the driver.
Modules & Options 3rd Party 802.11b/g/n Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.
Modules & Options WLAN Configuration in Windows You can configure a wireless connection using one of the following options, how- ever make sure the Wireless LAN module is turned on (and not in Airplane Mode) before configuration begins. Charms Bar Go to the Charms Bar.
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Modules & Options Double-click an access point to connect to it (or click it and click Connect). Enter a network security key (password) if required, and click Next. You can choose to find other devices or not. When you are connected to the network access point it will display Connected Select any connected network and click Disconnect to disconnect from a connected access point.
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Modules & Options Desktop Mode Switch to the Windows Desktop (click the app or use the Windows logo key D key combination). Click the wireless icon in the notification area of the taskbar. A list of available access points will appear. Double-click an access point to connect to it (or click it and click Connect).
Modules & Options Bluetooth & WLAN Combo Module If your purchase option includes the Combination Wireless LAN & Bluetooth module (either Intel® or 3rd Party) then install the driver as instructed overleaf. Make sure that the module is on (i.e. the system is not in Airplane Mode) before in- stalling the driver.
Modules & Options 3rd Party Bluetooth (V4.0) Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. High Speed Bluetooth Data Transfer 2.
Modules & Options Bluetooth Configuration in Windows You can configure a Bluetooth connection as below, however make sure the Blue- tooth module is on (or the system is not in Airplane Mode) before configuration. Bluetooth Headset Stereo Setup Desktop Mode Switch to the Windows Desktop (click the App or use the Windows logo key To setup a Bluetooth headset to support ste-...
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Modules & Options Make sure that Bluetooth is turned on and a list of discovered devices will appear. Double-click the device you want to pair with the computer and click Pair. Figure 6 - 14 PC and Devices - Bluetooth On first connection the computer will provide you with a pairing code to be entered onto the device.
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Modules & Options To Make your Computer Discoverable to Bluetooth Devices Switch to the Windows Desktop (click the app or use the Windows logo key D key combination). Click the notification area of the taskbar, click the Bluetooth icon and click Open Settings.
Modules & Options Trusted Platform (Security) Module If your purchase option includes the TPM security chip, this allows you to create and manage digital certificates for user and platform authentication. This type of se- curity is usually administered within large enterprises and organizations, and there- fore requires implementation by a system administrator before users can access security features.
Modules & Options Enabling & Activating TPM Restart the computer. Enter the Aptio Setup Utility pressing F2 during the POST/startup. Use the arrow keys to select the Security menu. Select TPM Configuration and press Enter to access the sub-menu. Press Enter to access the Security Device Support menu and select Enable to display the full TPM configuration menu.
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Modules & Options Select Pending operation, press Enter and select the option you require (if you are initializing TPM you should select Enable Take Ownership). You will then need to press F4 to save the changes and restart the computer. Figure 6 - 18 Pending operation (Enable Take...
Modules & Options Trusted Platform Module (TPM) Driver Installation 1. Make sure you have enabled and activated the TPM in the BIOS before installing the driver. 2. Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive .
Modules & Options Initializing TPM Switch to the Desktop app and click the TPM icon right-click the icon in the notification area of the taskbar, and select Security Platform Initialization (or click the Security Platform State taskbar bubble). Click User Settings (tab) and click Yes, or right-click the icon in the notification area of the taskbar, and select Security Platform Initialization (or click the Security Platform State taskbar bubble).
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Modules & Options Choose the Security Platform Features you want to use by clicking the appropriate tickbox. Enter a Basic User Password (and re-type to confirm it) and click Next. Help Right-click the icon the notification area of the taskbar to bring up the menu to select Help or How to use the Security Platform Fea-...
Modules & Options Infineon Security Platform Settings Tool The Infineon Security Platform Settings Tool allows you to manage and check the TPM state, manage your password information, and to backup and restore the TPM Menus data. As TPM is usually administered within large enterprises and organizations, Note that not all the your system administrator will need to assist you in managing the information here.
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Modules & Options User Settings This page allows the settings to be configured for the currently logged in Infineon Security Platform user including the ability to change the password, configure se- cure e-mail, file and folder encryption and Enhanced Authentication. You can also import or delete certificates protected by the security platform.
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Modules & Options Backup Here you can configure backup and restore operations. Backup files contain the computer identification and user identification information which is used to match the machine name and user name with the current machine and user during restora- tion.
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Modules & Options Migration The Migration tab is used to help securely transfer keys and certificates from one platform to another. Figure 6 - 24 Infineon Security Platform Settings Tool (Migration) 6 - 30 Trusted Platform (Security) Module...
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Modules & Options Password Reset Use Password Reset to reset basic user passwords when required. Figure 6 - 25 Infineon Security Platform Settings Tool (Password Reset) Trusted Platform (Security) Module 6 - 31...
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Modules & Options BitLocker BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt data on the disk and is done via the Microsoft BitLocker Control Panel Applet. Click Configure and select a drive to be encrypted and then follow the Wizard to begin the encryption process.
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Modules & Options Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel (System and Security). Figure 6 - 27 BitLocker Drive Encryption Trusted Platform (Security) Module 6 - 33...
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Modules & Options Advanced Configure all the Security Platform owner and policy settings from the Advanced tab. The settings that can be changed are for the local computer only. Figure 6 - 28 Infineon Security Platform Settings Tool (Advanced) 6 - 34 Trusted Platform (Security) Module...
Modules & Options Intel Rapid Storage Technology ® Install the Intel® Rapid Storage Technology to support your AHCI or RAID mode SATA drive (see “SATA Mode (Advanced Menu)” on page 5 - IRST Driver Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive.
Modules & Options Intel® Smart Response Technology Intel® Smart Response Technology is an Intel® Rapid Storage Technology (RST) caching feature that accelerates computer system performance by using the SSD as cache memory between the hard disk drive and system memory. System Requirements to support Intel®...
Modules & Options Enabling Intel Smart Response Technology Run the Intel® Rapid Storage Technology application. Click Enable acceleration under Performance > Smart Response Technology (note that you will at least 5MB of free unpartitioned and unallocated space on the SSD otherwise the Smart Response Technology item will not appear).
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Modules & Options Select the HDD (or RAID volume) to be accelerated (it is highly recommended that you accelerate the system volume or system disk for maximum performance). Select the acceleration mode, and then click OK (Enhanced mode is selected by default).
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Modules & Options The page will refresh and report the new configuration in under Performance > Smart Response Technology. Figure 6 - 32 Intel® Rapid Storage Technology - Performance (Smart Response Technology) Intel® Rapid Storage Technology 6 - 39...
Modules & Options Intel Rapid Start Technology Driver ® Intel(R) Rapid Start Technology can resume power from Hibernation within 5 to 6 seconds and can remember your computer's previous state with zero power. System Requirements to support Intel® Rapid Start Technology: •...
Modules & Options Intel® Rapid Start Technology Configuration Enable/disable Intel(R) Rapid Start Technology from the BIOS (see “Intel(R) Rapid Start Technology (Advanced Menu)” on page 5 - Go the Windows control panel and double-click Administrative Tools (System and Security)> Computer Management > Storage > Disk Management Right-click the SSD and select Shrink Volume from the menu.
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Modules & Options Enter the figure, which should be equal to amount of system memory (RAM) in your computer, in “Enter the amount of space to shrink in MB”. Figure 6 - 34 Shrink Volume Size Click Shrink (any unallocated file space may be formatted for storage use). ...
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Modules & Options Run the Desktop app and right-click the lower left hot corner (or use the Windows Logo Key + X key combination) and select Command Prompt (Admin). Figure 6 - 35 Search for CMD Prompt Type “DISKPART”. At the DISKPART command type “list disk”. Figure 6 - 36 Diskpart - List Disk Intel®...
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Modules & Options Type “select disk #” (# is disk number where you want to create the store partition, so refer to the results obtained from "list disk" for exact disk number). 10. The message “Disk # is now the selected disk.” will appear. Figure 6 - 37 Diskpart - Select Disk #...
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Modules & Options 13. Type “detail disk”. Figure 6 - 39 Diskpart - Detail Disk 14. Type “select Volume #” (# is volume of your storage partition so refer to results obtained from "detail disk" for the exact volume number). 15.
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Modules & Options 16. Type the following, depending on the format of the SSD. • For MBR formatted SSDs: “set id=84 override” (the id must be set to 84). • For GPT formatted SSDs: “set id=D3BFE2DE-3DAF-11DF-BA40-E3A556D89593”. Figure 6 - 41 Diskpart - Set id= 17.
Modules & Options 19. Go the Windows control panel and double-click Administrative Tools (System and Security)> Computer Management > Storage > Disk Management. 20. The disk partition should read Healthy Hibernation Partition. Figure 6 - 42 Computer Management (Healthy Hibernation Healthy (Hibernation Partition) Partition) 21.
Modules & Options Wireless Display Wireless Display uses your Wireless LAN module/WLAN Bluetooth Combo mod- Compatible (you need to make sure that your video adapter/display device is compatible with Adapters your particular WLAN/Combo module) in conjunction with a compatible video adapter/display device (purchased separately) to allow you to display the contents of For a list of compatible the notebook display on another display (e.g.
Modules & Options Wireless Display Configuration Note that no driver or application is required for wireless display in Windows 8.1. Go the Charms Bar, select Devices. Click Project. Click Add a wireless display. Figure 6 - 43 Add a Wireless Display Wireless Display 6 - 49...
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Modules & Options The system will then search for compatible display devices (this may take up to 60 seconds so allow time for this to complete). Figure 6 - 44 Searching For Devices Double-click any detected display device in the list. You may then need to input a pin number for the device to which you are connecting.
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Modules & Options The display will then connect (for specific settings for your display see the documentation supplied with your compatible adapter/display for full details). 10. To disconnect from the display you can select it in PC and Devices > Devices and click Remove Device >...
Troubleshooting Chapter 7: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap- pears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.
Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal- let.
Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini- tions file updates are usually downloadable directly from the internet.
Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.
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Troubleshooting • Thoroughly check any recent changes you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs. •...
Troubleshooting Problems and Possible Solutions Problem Possible Cause - Solution You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the work. battery is present and seated properly (the design of the battery only allows it to go in one way).
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Troubleshooting Problem Possible Cause - Solution The computer feels too hot. Make sure the computer is properly ventilated and the Vent/Fan intakes are not blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see “Overheating”...
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Troubleshooting Problem Possible Cause - Solution You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS. Contact your service representative for help. Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
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Troubleshooting Problem Possible Cause - Solution Other Keyboards If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not work.
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Troubleshooting Problem Possible Cause - Solution The Wireless LAN/Bluetooth modules The modules are off as the computer is in Airplane Mode. Check the LED cannot be detected. indicator to see if it is in Airplane Mode (see “LED Indicators” on page 1 - 9).
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Troubleshooting Problem Possible Cause - Solution I have used Update Driver in Device It is very important that the drivers are installed in the order indicated in Chapter Manager (Unknown device > Other 4 (which is the numbered installation order on the Device Drivers & Utilities + Devices) to try and install the Airplane User’s Manual disc).
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Troubleshooting Problem Possible Cause - Solution I have connected a Bluetooth mouse but This is an issue with this mouse type and the Intel Wireless 7260 WLAN and it loses the Bluetooth connection and Bluetooth combo module series. To resolve this issue do the following: no longer responds after a short period of Go to the Device Manager control panel in Windows.
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Troubleshooting Problem Possible Cause - Solution When using a Bluetooth headset the This is a common issue with Bluetooth headsets. To resolve this issue do the audio appears to be mono and not following (you will need to repeat this procedure after every boot up, restart, stereo.
Interface (Ports & Jacks) Appendix A: Interface (Ports & Jacks) Overview The following chapter will give a quick description of the interface (ports & jacks) which allow your computer to communicate with external devices, connect to the internet etc. Interface (Ports & Jacks) A - 1...
Interface (Ports & Jacks) Notebook Ports and Jacks Item Description Card Reader Port The card reader allows you to use some of the latest digital storage cards. Push the card into the slot and it will appear as a removable device. DC-In Jack Plug the supplied AC/DC adapter into this jack to power your computer.
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Interface (Ports & Jacks) Item Description RJ-45 LAN Jack This port supports LAN (Network) functions. Note: Broadband (e.g. ADSL) modems usually connect to the LAN port. Security Lock Slot To prevent possible theft, a Kensington-type lock can be attached to this slot. Locks can be purchased at any computer store.
Control Center Appendix B: Control Center Overview The following chapter will give a quick description of the functions of the Control Center. The Control Center gives quick access to frequently used controls, power management features and enables you to quickly turn mod- ules on/off.
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Control Center Power Modes You can set a Power Mode by clicking the appropriate icon at the top of the Control Center. Each power mode will affect screen brightness, Touchpad and PC camera power etc. You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on/off the Touchpad and PC camera.
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Control Center Power Status The Power Status icon will show whether you are currently powered by the battery, or by the AC/DC adapter plugged in to a working power outlet. The power status bar will show the current battery charge state. Brightness The Brightness icon will show the current screen brightness level.
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Control Center Sleep Click the Sleep button to bring up the Hibernate or Sleep buttons, and click either button to have the computer enter the appropriate power-saving mode (see “Power-Saving States” on page 3 - Display Switch Click the Display Switch button to access the menu (or use the + P key combination) and select the appro- priate attached display mode (see page 18).
Video Driver Controls Appendix C: Video Driver Controls Video Card Options The basic settings for configuring the LCD are outlined in “Video Features” on page 1 - 28. Make sure you install the drivers in the order indicated in Table 4 - 1, Note that card types, on page 4 -...
Video Driver Controls Intel HD Graphics Control Panel ® Advanced video configuration options are provided by the Intel HD Control Pan- ® el. To access the control panel see below and overleaf: Click the Intel® HD Graphics Control Panel icon in the Start screen. Figure C - 1 Start Screen Intel ®...
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Video Driver Controls Right-click the Desktop and select Graphics Properties from the menu. Click Advanced settings in the Screen Resolution control panel in Windows. Click the Intel(R) HD Graphics Control Panel tab and click Graphics Properties (button). Double-click the Intel(R) HD Graphics control panel in the Windows Control Panel.
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Video Driver Controls You may make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings on the right. Figure C - 3 Intel ® HD Graphics Control Panel C - 4 Intel® HD Graphics Control Panel...
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Video Driver Controls Sub-Menus Some of the menu panels will also have sub-menus (in the top left corner of the menu alongside the icon ) to display further configuration options. Figure C - 4 Intel ® HD Graphics Control Panel Sub-Menus Intel®...
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Video Driver Controls Display Click either Display Settings or Color to make display adjustments, including con- figuration for any attached external displays. Multiple Display At least one other dis- play must be attached in order to view multiple display selection tions.
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Video Driver Controls Click the Display menu at the top of the screen to display the sub-menus. The Mul- tiple Displays menu allows you to configure the display mode of any attached dis- plays (see “Attaching Other Displays” on page C - 16).
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Video Driver Controls The Audio sub-menu allows you to configure the capability mode of any attached displays if applicable (i.e. the attached display supports audio). Enable Audio Without Video to keep audio on when the display blanks out for power saving pur- poses.
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Video Driver Controls This menu allows you to choose how 3D images are displayed. Quality displays the most detail, Balanced provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering, Vertical Sync and Anti-Aliasing features to your preferences. Click Apply to save changes. Figure C - 8 Intel ®...
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Video Driver Controls Options Options allows you to Customize Hot Keys (for opening the application, rotating the display, scaling etc.,) to your preferences. Click Apply to save changes. Figure C - 9 Intel ® HD Graphics Control Panel Options C - 10 Intel® HD Graphics Control Panel...
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Video Driver Controls Click the Options menu at the top of the screen to display the sub-menus. The In- formation Center provides details on System Information, the Built-In Display and any attached displays. Preferences Go to the Preferences sub-menu in Options to configure the preferenc- es for the Intel®...
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Video Driver Controls Video The Video Profiles menu allows you to brighten or darken movies, or to switch to vivid colors. Click Basic or Advanced to adjust the video settings based on the Ap- plication Settings or Driver Settings. The Preview image will display a sample im- age using the current settings.
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Video Driver Controls Click the Video menu at the top of the screen to display the sub-menus.The Image Enhancement menu allows you to adjust the Sharpness, Skin Tone Enhance- ment, Noise Reduction etc.Click Apply to save changes. Figure C - 12 Intel ®...
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Video Driver Controls The Image Scaling and Gamut Mapping menus allow you to adjust these items. Figure C - 13 Intel ® HD Graphics Control Panel Video Image Scaling & Gamut Mapping C - 14 Intel® HD Graphics Control Panel...
Video Driver Controls Display Devices & Options Note that you can use external displays connected to the HDMI-Out port and/or ex- ternal mini display port. See your display device manual to see which formats are supported. Attaching Displays When you first attach an external display you may find that the desktop does not occupy the full screen area.
Video Driver Controls Attaching Other Displays To Clone Displays: Multiple Display Attach your external display to the HDMI-Out port/mini display port, and turn it on. Go to the Intel(R) HD Graphics Control Panel control panel and click Display > At least one other dis- Multiple Displays (sub-menu).
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Video Driver Controls To Enable Extended Mode: Attach your external display to the HDMI-Out port/mini display port, and turn it on. Go to the Intel(R) HD Graphics Control Panel control panel and click Display > Display Settings Multiple Displays (sub-menu). Extended Desktop Click Extended from the Select Multiple Display Mode menu.
Video Driver Controls Attaching Other Displays - Devices (Charms Bar) You can configure attached displays from Devices (in the Charms Bar) Windows Logo Key + P Key Attach your external display to the HDMI-Out port/mini display port, and turn it on. Combination Go the Charms Bar, select Devices.
Video Driver Controls Configuring an External Display In Windows Attach your external display to the HDMI-Out port/mini display port, and turn it on. Go to the Screen resolution control panel (see page 29) in the Desktop app. Click the Detect button. The computer will then detect any attached displays.
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Video Driver Controls You can configure the displays from the Multiple Displays menu. Figure C - 18 Screen Resolution Multiple Display Options • Duplicate these displays - Shows an exact copy of the main display desktop on the other display(s) •...
Video Driver Controls HDMI Audio Configuration HDMI (High-Definition Multimedia Interface) carries both audio and video signals. Volume Adjustment In some cases it will be necessary to go to the Sound control panel and manually The sound volume level configure the HDMI audio output as per the instructions below. can be set using the vol- ume control in the Set- Go to the Control Panel.
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Video Driver Controls Adjust the HDMI settings from the control panel tabs. Click OK to close the Sound control panel. Figure C - 20 HDMI Device Properties C - 22 HDMI Audio Configuration...
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Video Driver Controls HDMI Notes • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt- ing to play audio/video sources through the device. Other Applications • To play audio sources through your external display’s (TV or LCD) speakers If you are using a third you will need to go to the audio configuration control panel on the display and party application to play...
Specifications Appendix D: Specifications Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your distributor/supplier for details.
Specifications Processors Video Adapter Interface Intel® Core™ i7-4750HQ processor Intel® HD Graphics 5200 Three USB 3.0 Ports (Including one AC/ (22nm, 2.00GHz, DDR3L-1600MHz, 6MB (GPU is Dependent on Processor): DC Powered USB 3.0 Port) L3 cache, TDP: 47W) One Mini Display Port Dynamic Frequency One HDMI-Out (High-Definition Core Logic...
Specifications Communication Battery Features Built-In 10/100/1000Mb Base-TX Polymer Smart Lithium Ion Battery Pack Painted Style (For some Model designs Ethernet LAN 53.28WH in this series) Intel® Rapid Start Technology Power Management 1.0M HD Video Camera Module with Intel® Smart Response Technology USB interface Intel®...
Windows 10 Appendix E: Windows 10 Overview This Appendix contains information (including control panel information, driver installation etc.) for users of the Windows 10 OS. You can refer to the main manual for details of audio & video information, BIOS, modules etc. However drivers information specific to Windows 10 will be included in this Appendix, as well as details on how to navigate the Windows 10 user interface to access the applications, control panels, taskbar etc.
Windows 10 Windows 10 Start Menu Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).
Windows 10 Right-Clicking the Windows Logo In Start Menu Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Control Panel, Programs and Features, Power Options, Task Manager, Search, File Explorer, Command Prompt, Device Manager and Network Connections etc.
Windows 10 Start Menu Apps & Tiles The Windows 10 Start Menu will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps (you can use the scroll bar to move up and down the screen).
Windows 10 Pining/Unpinning Apps & Programs to/from the Start Menu To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start.
Windows 10 Windows 10 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10. • Right-click the Start Menu icon in the taskbar in the lower left corner of the screen and select Control Panel from the menu.
Windows 10 Settings The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Ac- counts, Time &...
Windows 10 Windows 10 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli- cations referred to throughout the course of this manual can be accessed from here.
Windows 10 Video Features You can switch display devices, and configure display options, from the Display control panel (in Appearance and Personalization). Click Adjust resolution to make changes to the appearance of the display and to detect and configure any attached displays. In Windows 10 it is possible to quickly configure external displays from the Project menu ( press the Windows logo key on your keyboard and the P key).
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Windows 10 To access Display (Control Panel) and Screen Resolution in Windows: Go to the Control Panel. Click Display (icon) - In the Appearance and Personalization category. Make and changes required from the Display, Resolution, Orientation or Multiple display menus. Click Apply to save the settings.
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Windows 10 Display Settings: You can quickly adjust the display by right-clicking the desktop and selecting Display Settings Adjust the settings using the sliders in the menu or click Advanced display settings to change resolution. Click Apply to save any changes made to resolution. Figure E - 10 - Display Settings Video Features E - 11...
Windows 10 Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 13).
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Windows 10 You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart. Adding Hibernate/Sleep to the Power Men Go to the Power Options (Hardware and Sound) control panel.
Windows 10 Minimum Screen Resolution Settings Windows 10 has minimum screen resolution requirements. Right-click a blank area of the Desktop and select Screen Resolution (or go to the Display control panel). Adjust the Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above. Figure E - 13 - Screen Resolution E - 14 Power Options...
Windows 10 Windows 10 Drivers & Utilities Make sure you install all the drivers and utilities for your Windows 10 system as outlined in the following pages. Driver Installation (Windows 10) Insert the Device Drivers & Utilities + User’s Manual disc into the computer’s DVD drive, or an attached DVD drive if applicable.
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Windows 10 Windows 10 (64-bit) Drivers Chipset Page E - 17 Wireless LAN Module Page E - 20 Video (VGA) Page E - 17 Bluetooth & WLAN Combo Module Page E - 22 Page E - 17 Intel® Rapid Storage Technology Page E - 25 Card Reader Page E - 17...
Windows 10 Driver Installation Procedure Insert the Device Drivers & Utilities + User’s Manual Note: If the computer enters a deep sleep mode during disc and click Install Drivers (button). installation, you will be prompted to plug in a network cable, and click OK, to continue installation.
Windows 10 Airplane Audio Note: Do not use Update Driver in Device Manager to 1. Click 9.Install Audio Driver > Yes. install the Airplane Mode driver. 2. Click Next. 3. Click the button to agree to the license and 1. Click 6.Install Airplane Driver > Yes. click Next.
Windows 10 Optional Drivers See the following pages for the driver installation procedures for any modules included in your purchase option. Note that you need to install both the WLAN & Bluetooth drivers for the WLAN & Bluetooth Combo modules. Windows 10 Drivers &...
Windows 10 Wireless LAN Module If you have included an Intel® or 3rd Party WLAN module in your purchase option make sure that the module is on (i.e. the system is not in Airplane Mode) before installing the driver. Make sure you install the drivers in the order indicated in Table E - 1, on page E - Note that you need to install both the WLAN &...
Windows 10 3rd Party WLAN Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.
Windows 10 Bluetooth & WLAN Combo Module If your purchase option includes the Combination Wireless LAN & Bluetooth module (either Intel® or 3rd Party) then install the driver as instructed overleaf (two drivers are provided for the 3rd party WLAN module and one for the Intel WLAN module).
Windows 10 3rd Party Bluetooth Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 2.Install Combo BT Driver > Yes. 4.
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Windows 10 Bluetooth Configuration Click the Settings item in the Start Menu and then click Devices. Click Bluetooth and make sure Bluetooth is On and a list of discovered devices will appear. Double-click the device you want to pair with the computer and click Pair. On first connection the computer will provide you with a pairing code to be entered onto the device.
Windows 10 Intel Rapid Storage Technology ® Install the Intel® Rapid Storage Technology to support your AHCI mode SATA drive (see “SATA Mode (Ad- vanced Menu)” on page 5 - IRST Driver Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2.
Windows 10 PC Camera Use the Fn + F10 key combination or Control Center button to toggle power to the PC Camera module. When the PC Camera is in use the LED indicator to the left of the camera will be illuminated in red. Note that you need to use the Camera app in Windows to take pictures and capture video.
Windows 10 Trusted Platform Module The TPM security chip allows you to create and manage digital certificates for user and platform authentica- tion. This type of security is usually administered within large enterprises and organizations, and therefore re- quires implementation by a system administrator before users can access security features. Make sure you have administrator’s rights to your computer, and have a Windows password enabled for full se- curity protection.
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