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Comrex connect Product Manual

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Comrex Connect
Modems for ACCESS
Product Manual

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Summary of Contents for Comrex connect

  • Page 1 Comrex Connect Modems for ACCESS Product Manual...
  • Page 2 ** Connect modems for Verizon do not support 3G services Verizon Version The Comrex Connect for Verizon is able to work on the network’s main LTE channel at 700MHz, known as Band 13. In addition, it can operate on the AWS Band 4, marketed as XLTE by Verizon.
  • Page 3 Version The Comrex Connect International is able to work on the following LTE bands: 2100MHz (BAND 1) • 1900MHz (BAND 2) • 1800MHz (BAND 3) • 2100/1700MHz (BAND 4) • 850MHz (BAND 5) • 2600MHz (BAND 7) • 900MHz (BAND 8) •...
  • Page 4 In Canada, Latin America and the Caribbean, Bands 7 and 4 are common ArrAnging lte serViCe Since the Comrex Connect modem is certified to work on most networks, you can deliver the IMEI number of the modem (from the label) to the carrier. The carrier will provide a SIM card for your modem.
  • Page 5 ConneCt modem ChAssis The Comrex Connect modem has a captive thumbscrew that can be turned to open the chassis. Once the thumbscrew is completely loose, pull down on the top cover (toward the USB jack) to remove it.
  • Page 6 SIM cards currently come in three sizes: Full, Micro, and Nano. Connect modems use a full-size SIM card. Smaller sizes can be accommodated with the included SIM adapters. For the AT&T and Verizon models, the SIM card is inserted as shown below.
  • Page 7 For the International Connect modem, the process is the same, but the SIM slot is in a different location. Once the SIM is installed correctly, reattach the modem’s top cover and re-secure the thumbscrew. AntennA The external antenna is required for proper modem operation. The antenna is designed to work over all the LTE and 3G bands supported by the modem.
  • Page 8 ConneCt ACCess pouCh The Connect modem comes with a pouch designed to attach to the back of the ACCESS Portable chassis. To attach the pouch, remove the top two Philips screws that secure the handstrap slot on the back of the ACCESS.
  • Page 9 Align the modem in the pouch so that the SMA jack is lined up with the circular hole on the pouch and the micro-USB connector is aligned with the rectangular hole on the pouch. Fold the side flaps over the top of the modem on both sides.
  • Page 10 Lift the smaller flap on the back side of the ACCESS Portable so that the velcro is facing out along the back of the modem. Fold the longer flap with the Comrex logo over the modem and attach to the smaller velcro flap.
  • Page 11 Attach the antenna to the SMA jack securely. Connect the USB cable by seating the micro-USB into the micro-USB connector on the modem.
  • Page 12 ACCess ConneCt modems ext If you have purchased the EXT modem to use along with another Connect modem, you will need to attach the EXT model first and then the standard pouch model. The image below shows the two modems...
  • Page 13 To start, remove the four Philips screws that secure the handstrap slot on the back of the ACCESS. With the handstrap slot still attached and screws removed, take the EXT modem and align the 4 holes on the back plate to the four screw holes.
  • Page 14 Apply the two silver screws provided with the EXT modem into the two bottom holes. Align your standard Connect Modem bracket to the two top holes of the EXT bracket. Apply the two black screws with washers provided.
  • Page 15 inserting into pouChes To insert the bottom modem into the pouch, simply slide the modem with the antenna facing the circular hole and the USB connector facing the rectangular hole. Fold up the flaps on each side under the top pouch. Fold the bottom flap up.
  • Page 16 Repeat the steps for the top modem. Note that the circular and rectangular holes are opposite of the bottom modem. AntennAs And usb CAbles Attach the antennas to each modem and insert the micro-USB connectors with the provided USB to micro-USB cables.
  • Page 17 See the ACCESS user manual for more info on configuring APNs for modems. indiCAtors The Connect modem has two LED indicators. The red LED indicates power is active to the modem. The green LED has different behavior depending on the type of modem: Verizon - Flashing green indicates the modem is registered with the network •...