Taymor Concierge 300 User Manual
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Taymor Concierge 300 User Manual

Electronic keypad deadbolt lock satin nickel professional series electronic deadbolt
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CONCIERGE 300
PROFESSIONAL SERIES
ELECTRONIC DEADBOLT
USER GUIDE
REV. 07/15
Concierge 300 install booklet ENGLISHnew.indd 1
IMPORTANT: Before first use,
please read page 20 in the User
Guide for important instructions.
7/15/15 9:12 AM

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  • Page 1 CONCIERGE 300 PROFESSIONAL SERIES ELECTRONIC DEADBOLT IMPORTANT: Before first use, please read page 20 in the User Guide for important instructions. USER GUIDE REV. 07/15 Concierge 300 install booklet ENGLISHnew.indd 1 7/15/15 9:12 AM...
  • Page 2 ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 2 7/15/15 9:12 AM...

  • Page 3: Table Of Contents

    8. SET UP AUTO-LOCK TIME DELAY 9. TURN ON/OFF THE AUTO-LOCK FUNCTION 10. RESTORE FACTORY SETTING OPERATION 1. LOCK OPERATION 2. SECURITY MODE TROUBLESHOOTING GUIDE 35 - 38 INFORMATION PAGE WARRANTY Concierge 300 install booklet ENGLISHnew.indd 3 7/15/15 9:12 AM...

  • Page 4: Important Safety Information

    1. Remove locks, or do not install locks, prior to painting your door. 2. Periodically clean with mild soap and a soft cloth only. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 4 7/15/15 9:12 AM...

  • Page 5: Tools Needed For New Installation

    • 2-1/8” (54 mm) OR 1-1/2” (38 mm) HOLE BORING KIT • POWER DRILL • 2” (51 mm) 6D COMMON NAIL • 4 - AA ALKALINE BATTERIES ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 5 7/15/15 9:12 AM...

  • Page 6: Components Of Electronic Keypad Deadbolt

    P. 3” (76 mm) Wood Screw (2) Q. Reinforced Strike Plate R. Dust Box S. Mortise Back Plate (Optional) T. Square or Radius Mortise Face Plate (Optional) ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 6 7/15/15 9:12 AM...

  • Page 7: Door Preparation

    TEMPLATE CENTERLINE MARK DOOR EDGE APPROXIMATELY 3” TO 6” (75 mm TO 150 mm) ABOVE THE ENTRY KNOB OR LEVER ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 7 7/15/15 9:12 AM...
  • Page 8 CENTERLINE 2-1/8” OR 1-1/2” (54 mm) (38 mm) 1” (25 mm) BACKSET DRILL 1/8” (3 mm) PILOT HOLE DRILL 1/8” (3 mm) PILOT HOLE ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 8 7/15/15 9:12 AM...
  • Page 9 2-1/8” (54 mm) or 1-1/2” (38 mm) hole through the pilot hole to mark centerlines on jamb exactly opposite center of deadbolt latch hole. 2-1/8” 1-1/2” (54 mm) (38 mm) ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 9 7/15/15 9:12 AM...
  • Page 10 Note: For drive-in latch, simply insert latch. e. Install as shown for appropriate latch type. Ensure bevel faces door jamb. 1” (25 mm) CHISEL 5/32” (4 mm) DEEP FACEPLATE OUTLINE ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 10 7/15/15 9:12 AM...
  • Page 11 STRIKE PLATE For example, ensure that all pressure from weather stripping on the closed door is carried by the spring latch. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 11 7/15/15 9:12 AM...

  • Page 12: Installation

    Latch backset adjustment only needs to be made if your door needs a 2-3/8” (60 mm) backset. Please follow diagrams below as reference. Skip this if your door has a 2-3/4” (70 mm) backset ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 12 7/15/15 9:12 AM...
  • Page 13 COMBINE Note: Reverse the above steps if you need to change the drive-in collar to the faceplate. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 13 7/15/15 9:12 AM...
  • Page 14 DRIVE-IN LATCH LATCH FLUSH BACKSET WOOD BLOCK (NOT INCLUDED) FACEPLATE (SEE PAGE 10 BEFORE INSTALLATION OF 3/4” (20 mm) WOOD SCREWS DRIVE-IN LATCH) ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 14 7/15/15 9:12 AM...
  • Page 15 FOR INSTALLATION INTO 1-1/2” (38 mm) BORE HOLE: MOUNTING SCREW 1. Remove adapter collar by releasing cylinder mounting screw. 2. Once adapter collar is off, reinstall cylinder mounting screw. ADAPTER COLLAR ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 15 7/15/15 9:12 AM...
  • Page 16 INSTALLATION THE BULGED PART OF THE MOUNTING PLATE MUST FACE TOWARD THE DOOR SLIDE CABLE THROUGH THE NOTCH OF THE MOUNTING PLATE ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 16 7/15/15 9:12 AM...
  • Page 17 INSTALLATION KEEP PARALLEL TO THE EDGE OF DOOR INSERT 2-1/8” (54 mm) MOUNTING BOLTS (2) AND TIGHTEN ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 17 7/15/15 9:12 AM...
  • Page 18 INSTALLATION REMOVE THE INTERIOR COVER BY PUSHING THE THUMBTURN THROUGH ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 18 7/15/15 9:12 AM...
  • Page 19 INSTALLATION CONNECT THE CABLE INTO CONNECTOR PORT FIRMLY Note: The metal connector side should face outside. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 19 7/15/15 9:12 AM...
  • Page 20 INSTALLATION THE CABLE MUST BE ARRANGED AS SHOWN IN THE DIAGRAM ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 20 7/15/15 9:12 AM...
  • Page 21 INSTALLATION INSERT 5/16” (8 mm) SCREW (2) AND TIGHTEN INSERT 13/16” (20 mm) SCREW (1) AND TIGHTEN ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 21 7/15/15 9:12 AM...
  • Page 22 INSTALLATION COMPLETE PLACE INTERIOR COVER OVER INTERIOR ASSEMBLY ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 22 7/15/15 9:12 AM...

  • Page 23: Installation

    INSTALLATION Enter default programming code (1-2-3-4-5-6) and the lock will set up bolt direction to complete installation ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 23 7/15/15 9:12 AM...

  • Page 24: Overview Of Functions

    KEY OVERRIDE 1. To unlock the lockset with a valid key. INTERIOR THUMBTURN INTERIOR THUMBTURN 1. To lock or unlock the lockset manually. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 24 7/15/15 9:12 AM...

  • Page 25: Codes Information

    3. Maximum of 10 User Entry Codes can be programmed into one deadbolt. 4. User Entry Codes can be added/changed/deleted to the lockset only by using the Programming Code. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 25 7/15/15 9:12 AM...

  • Page 26: Programming

    4. Enter a new unique 6 digit Programming Code and press the button. The Red LED light will remain on for 10 seconds in case any further changes need to be made. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 26 7/15/15 9:12 AM...

  • Page 27: Add New User Entry Code

    10 seconds in case any further changes need to be made. The new User Entry Code is now added to the lock. Code capacity: 10 sets maximum. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 27 7/15/15 9:12 AM...

  • Page 28: Add One Or More Single-Use User Entry Codes

    User Entry Code (4 digits) and press the button. The Red LED will light continuously for 10 seconds in case any further changes need to be made. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 28 7/15/15 9:12 AM...

  • Page 29: Delete Existing User Entry Codes

    Red LED will light continuously for 10 seconds in case any further changes need to be made. The User Entry Code has been deleted. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 29 7/15/15 9:12 AM...

  • Page 30: Delete All Existing User Entry Codes At Once

    3 seconds (one audio beep and Green light will be on). The Red LED will light continuously for 10 seconds. All exisiting User Entry Codes have been deleted. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 30 7/15/15 9:12 AM...

  • Page 31: Temporarily Disable All User Codes (Vacation Mode)

    Mode, enter [ 50 ], press the button, enter [ 0 ] and press the button. The Red LED will light continuously for 10 seconds. Programming is completed. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 31 7/15/15 9:12 AM...

  • Page 32: Disable Button Sound (Mute Mode)

    [ 60 ], press the button, enter [ 0 ] and press the button. The Red LED will light continuously for 10 seconds. Programming is completed. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 32 7/15/15 9:12 AM...

  • Page 33: Set Up Auto-Lock Time Delay

    The lockset will beep once after each step as confirmation. The Red LED will light continuously for 10 seconds. Programming is completed. ted. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 33 7/15/15 9:12 AM...

  • Page 34: Turn On/Off The Auto-Lock Function

    Lock function, enter [ 80 ], press the button, enter [ 0 ] and press button. The Red LED will light continuously for 10 seconds. Programming is completed. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 34 7/15/15 9:12 AM...

  • Page 35: Restore Factory Setting

    2. Press [SET] button and place the battery back simultaneously. The Green LED will light up and a “beep” will sound twice. All functions will be restored back to the factory setting. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 35 7/15/15 9:12 AM...

  • Page 36: Operation

    “beep” will sound.) To unlock: 1. Step: Enter a valid user entry code (4-6 digits) to retract the latch bolt. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 36 7/15/15 9:12 AM...

  • Page 37: Security Mode

    1. The keypad will be automatically deactivated for 1 minute after 4 unauthorized entry attempts. 2. The deadbolt can be locked or unlocked by a valid traditional key under security mode. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 37 7/15/15 9:12 AM...

  • Page 38: Troubleshooting Guide

    B. Feel a bump while turning 1. Please execute lock & unlock function to the thumbturn allow the motor to reposition itself. or the key. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 38 7/15/15 9:12 AM...
  • Page 39 C. Cannot delete 2. Make sure you have entered the correct all user codes. programming code. button should be pressed for 3 seconds. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 39 7/15/15 9:12 AM...
  • Page 40 2. Check to see if the Yellow LED light is flashing. lockset. If the light is flashing please replace all 4 batteries with new ones. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 40 7/15/15 9:12 AM...
  • Page 41 1. Press any button. the keypad? If the lock appears to be damaged or does not function properly, please contact Taymor Customer Service. taymor.com will provide you with contact phone numbers. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 41...

  • Page 42: Information Page

    (You may use the table below to record your information) 3. You are advised to re-program all codes if you lost any security information in the table. NAME USER CODE PROGRAMMING CODE ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 42 7/15/15 9:12 AM...

  • Page 43: Warranty

    Taymor’s CONCIERGE 300 PROFESSIONAL SERIES ELECTRONIC DEADBOLT is manufactured under the highest standards of quality and workmanship. Taymor Locks are warranted to be free from finish defects for 5 (five) years and free from mechanical, material and workmanship defects to the original consumer/purchaser for the life of the product as long as the original owner owns his/her home.
  • Page 44 ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD. Concierge 300 install booklet ENGLISHnew.indd 44 7/15/15 9:12 AM...

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