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epiphan AV.io 4K User Manual

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User Guide
Epiphan AV.io 4K
Septem ber 26, 2016
Release 3.1.0
UG113-02

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  • Page 1 User Guide Epiphan AV.io 4K Septem ber 26, 2016 Release 3.1.0 UG113-02...
  • Page 2 This document, the Epiphan web site, and the information contained therein, including but not limited to the text, videos and images as well as Epiphan System Inc.’s trademarks, trade names and logos are the property of Epiphan Systems Inc. and its affiliates and licensors, and are protected from unauthorized copying and dissemination by Canadian copyright law, United States copyright law, trademark law, international conventions and other intellectual property laws.

  • Page 3: Thank You For Choosing Epiphan Video

    Epiphan Video website to get the most recent product specifications and additional information about AV.io 4K. Warranty All Epiphan Video products are provided with a 100% return to depot warranty for one year from the date of purchase. Technical support Epiphan’s products are backed by our professional support team.

  • Page 4: Firmware 3.1.0 Release Notes

    Overview AV.io 4K is the easiest 4K capture card you’ll ever use. It doesn’t need any special drivers installed on your computer – plug it in to your USB port and start using it right away. It’s as simple as using a webcam! Windows, Mac and Linux operating systems automatically detect AV.io 4K, ensuring compatibility with your...

  • Page 5: Significant Changes To Limitations, Known Issues And Troubleshooting

    Significant changes to lim itations, known issues and troubleshooting Many changes have been made since the last firmware release for AV.io 4K. There have been lots of improvements to the efficiency and functionality. See Limitations and known issues Troubleshooting more details.

  • Page 6: About Av.io 4K

    AV.io 4K is the latest addition to Epiphan Video's industry-leading video grabbers product line, adding 4K resolution support while maintaining support for HD and SD resolutions. To use AV.io 4K, there's no software to install; simply connect the cables and go. It works on Windows, Mac and Linux and integrates seamlessly with your favorite third-party applications such as Skype, Adobe FMLE, Wirecast, VLC media player and Quicktime.

  • Page 7: Registering Your Av.io 4K

    Registering your AV.io 4K Why should I register m y AV.io 4K? It will allow you to activate your product warranty, give you notifications of firmware and software updates and get you our free personalized customer support. How to register 1.

  • Page 8: Table Of Contents

    Top cap view: Bottom cap view: Indicator LED details Capture How AV.io 4K works Set up your AV.io 4K for capture Resolutions, capture rates and aspect ratios Automatic image scaling & audio resampling Third-party applications Configuration options Input signal resolution (disabled by default)
  • Page 9 User modes Install the AV.io Config tool Windows Linux Configure settings using AV.io Config tool Identifying the input resolution on your AV.io 4K Update firmware using the AV.io Config tool Lim itations and known issues Affecting all operating systems Affecting Windows...

  • Page 10: Quickstart

    An HDMI cable (included with purchase) to connect your video source to your AV.io 4K Once you have these things ready to go, you can now begin the simple process of hooking up your AV.io 4K so you can start capturing! To connect your AV.io 4K for capture:...

  • Page 11: Getting Started

    Welcome and thank you for buying Epiphan Video’s AV.io 4K! This guide contains all the information necessary to successfully use AV.io 4K to quickly and easily capture live video content without any configuration – simply connect the cables and you’re ready to go! This guide starts off by jumping right into it by showing you how to start capturing video, then we’ll take you...

  • Page 12: System Requirements

    AV.io 4K User Guide System requirements System requirem ents System requirements are the barebones technical essentials your computer needs to work with AV.io 4K. System requirements to use AV.io 4K include: Video source Any VESA-compatible HDMI (or DVI-D) source. Any computer (laptop/desktop/other format) with: a compatible USB 3.0 host controller for SuperSpeed operation...
  • Page 13 AV.io 4K User Guide Technical specifications Color space YUY2 Color spaces NV12, (4:2:2) YV12 and I420 (4:2:0) 640×360 640×480 960×540 1024×768 15, 23.97, 24, 25, 15, 23.97, 24, 25, 1280×720 29.97, 30, 50, 59.94 29.97, 30, 50, 59.94 or 60 fps or 60 fps 1280×1024...
  • Page 14 AV.io 4K User Guide Technical specifications cannot be captured LED indicates the status of AV.io 4K Dimensions 3.54″ × 2.36″ × 0.91″ (90 mm × 60 mm × 23 mm) * Note: For DCI 4K, the actual frame rate is limited to 24 fps for NV12/I420 and 15 fps for YUY2.

  • Page 15: Hardware

    Your AV.io 4K device includes an input, an output and an indicator light. Input/output ports and indicator lights are identified and explained in the top and bottom cap view AV.io 4K images below. Indicator light details are explained in the proceeding section.

  • Page 16: Indicator Led Details

    From the operating system's UVC drivers, the application will receive the AV.io 4K supported color space, resolution and frame rates. If you’re not sure if your controller is USB 3.0 or USB 2.0, plug AV.io 4K into the capture computer and look at the indicator LED. After initial boot up (red LED), blue is used for USB 3.0 and green is used for USB 2.0:...

  • Page 17: Capture

    An HDMI cable (included with purchase) to connect your video source to your AV.io 4K Once you have these things ready to go, you can now begin the simple process of hooking up your AV.io 4K so you can start capturing!

  • Page 18: How Av.io 4K Works

    With the help of AV.io 4K, the content from your video source is automatically configured and captured on your computer through your selected application. If the application requests a frame size that is smaller or larger than your video source, AV.io 4K automatically scales the video for you.

  • Page 19: Set Up Your Av.io 4K For Capture

    Set up your AV.io 4K for capture Set up your AV.io 4K for capture Connecting your AV.io 4K to your capture computer is simple and is accomplished in three easy steps. To connect your AV.io 4K for capture: 1. Connect your AV.io 4K device to your video source 2.

  • Page 20: Resolutions, Capture Rates And Aspect Ratios

    Read Configure settings using AV.io Config tool for more detail. AV.io 4K generates a list of the following possible resolutions for your capture application to select for output display: 640×360 640×480 960×540...
  • Page 21 AV.io 4K User Guide Resolutions, capture rates and aspect ratios 1280×720 1280×1024 1600×1200 1920×1080 1920×1200 2048×1024 2560×1440 2560×1600 3200×1800 3840×2160 4096×2160 Captured video content is output to your application, depending on your resolution and color space, at 5, 10, 15, 20, 23.97, 24, 25, 29.97, 30, 50, 59.94 or 60 frames per second (your application chooses one of these frame rates) when captured over USB 3.0.

  • Page 22: Automatic Image Scaling & Audio Resampling

    Due to AV.io 4K's use of UVC/UAC technology, there is no need for driver installation. J ust like a webcam, your AV.io 4K device is immediately recognized as a camera device (like a web cam) and can be used to capture content via any UVC-compatible third-party application.

  • Page 23: Configuration Options

    Configuration options Configuration options Your AV.io 4K device is ready to use right out of the box; however, there is support for additional configuration should you need it. Firmware updates and changes to default capture settings can be applied to your AV.io 4K using Epiphan’s AV.io Config tool.

  • Page 24: Preserve Aspect Ratio (Enabled By Default)

    Preserve aspect ratio (enabled by default) When enabled, your AV.io 4K preserves the aspect ratio of your input signal by adding black bars to the sides or top and bottom of the frame (only for cases when the application using the signal requests a frame size with a different aspect ratio).

  • Page 25: User Modes

    2. Connect your AV.io 4K device to your computer, laptop or notebook. 3. Open the AV.io Config tool. 4. Select your AV.io 4K device from the list under the Devices heading. If your video grabber is not displayed, press the Refresh icon to refresh the list of connected...
  • Page 26 AV.io 4K User Guide User modes 5. Click the User modes tab; the User modes page appears. 6. To create a custom resolution, click the check box for one of the user modes. The grayed-out area becomes open for changes.
  • Page 27 EDID file of the connected display device. In the scenario where a resolution that is not included in the AV.io 4K standard resolution is requested, the Graphics adapter and driver will apply the resolution requested and then upscale it to AV.io 4K’s default resolution.

  • Page 28: Install The Av.io Config Tool

    Install the AV.io Config tool Install the AV.io Config tool Epiphan’s AV.io Config tool is used for loading firmware updates on your AV.io 4K and for advanced settings changes. You may install AV.io Config on the same computer(s) where you use AV.io 4K, or only on one computer for configuration.

  • Page 29: Mac

    AV.io 4K User Guide 1. Download the AV.io Config package under the M ac OS X heading on the AV.io 4K Downloads page on Epiphan’s web site. http://www.epiphan.com/support/avio-4k-drivers-documentation/ 2. Double-click the downloaded file to open the disk image package. 3. If desired, drag the AVioConfig application to your desktop or another location where you will find it for future use.

  • Page 30: Linux

    6. AV.io Config starts! If you video grabber is connected to the computer by USB, it is detected. Linux 1. Download the AV.io Config package under the Linux heading on the AV.io 4K Downloads page on Epiphan’s web site. http://www.epiphan.com/support/avio-4k-drivers-documentation/ 2.
  • Page 31 AV.io 4K User Guide Linux...

  • Page 32: Configure Settings Using Av.io Config Tool

    Configure settings using AV.io Config tool Configure settings using AV.io Config tool Epiphan’s AV.io Config tool gives advanced users the ability to change several settings to their video capture experience. The settings that can be changed include: Re-numerate input signal resolution, aspect ratio preservation and performance mode.
  • Page 33 AV.io 4K User Guide Configure settings using AV.io Config tool 5. Click the Set t ings tab; the settings page appears. 6. Enable or disable the individual settings by clicking each checkbox according to your needs. See Configuration options for a description of each setting.

  • Page 34: Identifying The Input Resolution On Your Av.io 4K

    AV.io 4K User Guide Identifying the input resolution on your AV.io 4K Identifying the input resolution on your AV.io 4K The AV.io Config tool can help you figure out exactly what information your video source is sending. Plug in the source and select your device. The UI detects information about the source and presents it at the bottom of the window.

  • Page 35: Update Firmware Using The Av.io Config Tool

    AV.io 4K update available for download. When new firmware is available, you can load this firmware onto your AV.io 4K using the AV.io Config tool and the steps below.
  • Page 36 If your AV.io 4K device is not displayed, press the Refresh icon to refresh the list of connected devices. 6. Using the diagram below, check the current firmware version of your AV.io 4K. If it is the same version as the new firmware you downloaded, there is no need to do the firmware update.
  • Page 37 AV.io 4K User Guide Update firmware using the AV.io Config tool Do not disconnect your AV.io 4K at any point during the update process! Doing so may cause irrevocable errors and/or permanently damage the device. 9. When the update is finished the progress bar turns green and displays “Update Completed” (Note the firmware update will not be automatically reflected in the Devices list unless the Refresh icon is clicked).

  • Page 38: Lim Itations And Known Issues

    AV.io 4K User Guide Limitations and known issues Lim itations and known issues This section includes known issues or limitations that affect functionality or usability and ways that you can work around these limitations. Affecting all operating system s UVC-314: With the exception of the first capture after system reboot, the very first captured frame is always green.

  • Page 39: Troubleshooting

    AV.io 4K User Guide Troubleshooting Troubleshooting Use the follow table for help if you are experiencing problems or unexpected behavior from your AV.io 4K. Affecting all operating system s Sympt om(s) Act ion(s) t o resolve 1) Optimize performance by using an Intel USB host controller.

  • Page 40: Affecting Mac

    Act ion(s) t o resolve If capturing on Ubunt u 14.04 LTSwith your AV.io 4K connected to an Et ron EJ 168A USB 3.0 cont roller, switch to a different USB port or Video cannot be resumed if stopped during a Skype simply avoid stopping the Skype call.

  • Page 41: Software And Docum Entation License

    Agreement, (ii) are packaged with this Agreement, or (iii) pre-installed on Epiphan products, or (iv) embed this Agreement in their installer(s) and which are installed after acceptance of this Agreement, and which binary and/or bytecode software programs include any Documentation; and “You”...
  • Page 42 Software and Documentation are granted only for use in conjunction with Epiphan hardware. You shall not distribute, lease, rent, grant a security interest in, assign, or otherwise transfer the Software except as expressly provided in this Agreement. You shall not modify or create any derivatives works of the Software or merge all or any part of the Software with another program.
  • Page 43 6. LIM ITATION OF LIABILITY: N EITHER LICEN SOR N OR AN Y OF ITS LICEN SORS, SUPPLIERS, SUBCON TRACTORS AN D/ OR DISTRIBUTORS SHALL HAVE AN Y LIABILITY TO YOU OR AN Y OTHER PERSON OR EN TITY FOR AN Y DAM AGES ARISIN G FROM THIS AGREEM EN T, RELATIN G TO THE SOFTWARE OR DOCUM EN TATION , OR RELATIN G TO AN Y SERVICES PROVIDED TO YOU BY LICEN SOR (IN CLUDIN G ITS LICEN SORS, SUPPLIERS, SUBCON TRACTORS AN D/ OR DISTRIBUTORS) IN RELATION TO THE SOFTWARE AN D/ OR DOCUM EN TATION FOR AN Y IN DIRECT, RELIAN CE, IN CIDEN TAL,...
  • Page 44 Software, Documentation or related information. 13. Int ellect ual Propert y: Epiphan is a trademark or a registered trademark of Epiphan Systems Inc. in certain countries. All Licensor product names and logos are trademarks or registered trademarks of Epiphan Systems Inc.
  • Page 45 otherwise provide to any third party any portion of the Software, except as expressly permitted in this Agreement. 14. General: This Agreement is the entire agreement between You and Licensor in respect to the Software, superseding any other agreements or discussions, oral or written. The terms and conditions of this Agreement shall prevail over any pre-printed terms on any quotes, orders, purchase orders, or purchase order acknowledgements, and shall prevail over any other communications between the parties in relation to the Software.
  • Page 46 Those who choose to access the Epiphan web site or use Epiphan products do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable...
  • Page 47 In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Epiphan of that third party or of any product or service provided by a third party.

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