Page 5
Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
Page 6
General Information This Service Guide provides you with all technical information relating to the basic configuration for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (e.g.
Page 7
CHAPTER Hardware Specifications and Configurations Hardware Specifications and Configurations ....1-2 Features ............1-2 Tablet tour .
Hardware Specifications and Configurations Features The following is a summary of the computer’s many features: Form Factor • 7” Tablet Operating System • Android Jelly Bean 4.1.2 Platform • MTK 8317T 1.2G Dual Core System Memory • RAM: DDR3 512MB / 1GB •...
Connectivity Wi-Fi • IEEE 802.11 b/g/n Bluetooth ® • Bluetooth • Micro USB 2.0 Type B port • Support USB 2.0 Client • NH520 module Expansion Slot • MicroSD memory card up to 32G (SDHC 2.0 compatible) Special Keys and Controls •...
Power Adapter • Voltage range/frequency: 100 ~ 240V AC, 50/60 Hz • DC output: 12V and 1.5 A, 18W Others • Reset hole Green Requirement • Rohs compliance • WEEE compliance • SMT Green process Accessory In Box • Micro USB to USB female cable •...
Tablet tour Front View Figure 1-1. Front View Table 1-1. Front View Item Description Touch Screen 7-inch, 1024 x 600 capacitive touch screen. A 0.3-megapixel camera for video chatting and self-portrait Camera images. Microphone Receives audio input. Hardware Specifications and Configurations...
Top View Figure 1-3. Top View Table 1-3. Top View Item Description Headset Jack Connects to stereo headphones. Bottom View Figure 1-4. Bottom View Table 1-4. Bottom View Item Description Connects to a computer or power adapter with a USB Micro-B USB Port cable.
Right View Figure 1-5. Right View Table 1-5. Right View Item Description Insert a pointed object, such as a paper clip, into the reset Reset Hole hole to reset the tablet to its factory defaults. • Press and hold to turn the tablet on or off. Power Button •...
Specifications Table Computer specifications Item Metric Imperial Dimensions Length 197.4 mm 7.77 in Width 128.5 mm 5.06 in Height (front to rear) 11.3 mm 0.44 in Weight 320 g 0.17 lb Input power Operating voltage AC Input: 100V ~ 240V / DC Output: 5.35V Operating current AC Input: 0.3A / DC Output: 2.0A Temperature...
Page 17
System Board Major Chips Item Specification MT8317T 1.2GHz dual-core Cortex-A9 AP MCU 520 MHz ARM1176 + 260 MHz DSP modem cores MD MCU Graphics Processor 3D graphics (OpenGLIES 2.0) LVDS transmitter SN75LVDS83BZQLR MT6329A DDR3L DDR3 512MB / 1G ULPI Phy for USB Bluetooth Azurewave AW-NH520 Wireless...
Page 19
LAN Interface Item Specification LAN Chipset No support on board LAN LAN connector type LAN connector location Bluetooth Interface Item Specification Chipset AW-NH520 Bluetooth 2.1+Enhanced Data Rate (EDR) / Data throughput BT3.0+HX/BT4.0 Protocol Interface UART Connector type I-PEX Supported protocol Audio Amplifier IC Item Specification...
Page 20
LED 7.0” Item Specification Vendor/model name CMI EJ070NA-01F Screen Diagonal (mm) 180 (7”W”) Active Area (mm) 153.6(H) x 90(V) Display resolution (pixels) 1024 x 3(RGB) x 600 Pixel Pitch (mm) 0.15 X 0.15 Typical White Luminance (cd/m also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec...
Page 21
Rear Camera Item Specification Vendor and model Type Mini Card Item Specification Number supported Features 3G Card Item Specification Features Audio Codec Amplifier Item Specification Audio Controller MT6329A Audio onboard or optional On board Mono or Stereo Stereo Resolution 24-bit data resolution Compatibility I2S Interface;...
Page 22
Audio Codec Amplifier Item Specification MT6329A dual-channel, 0.7W into 8Ω, high efficiency Class Amplifier IC AB/D audio amplifiers MT6329 has built-in dual channel high efficiency class AB/D audio power amplifier capable of delivering 0.7 watt of power to an 8 ohm (each channel, stereo) BTL load and up to 1.7 watts onto parallel equivalent 4-ohm load (mono in two channels) from a 3.7V battery supply.
Page 23
Video Interface Item Specification Chipset N/A (Graphic function is embedded in CPU) Package Interface Compatibility Sampling rate VRAM Item Specification Chipset Memory size Interface USB Port Item Specification USB compliance level USB2.0 Modes Device Speed Low, Full and High Number of USB port(s) 1 port for Device Location JP23...
Page 24
AC Adapter Item Specification Input rating 100Vac to 240 Vac Maximum input AC current 0.3A(RMS)Max. @90Vac 50Hz / maximum load Inrush current 60A Max. for 230Vac, 25ºC, cold start Efficiency 73.9% Min. at 120Vac 60Hz / maximum load Card Reader Item Specification Chipset...
Diagnostic Utilities Introduction The ICONIA TAB B1-A71 has a software tool designed to diagnose problems with its hardware components. Diagnostic Tool SOP Preparation • Diagnostic Tool • USB Driver for PC • USB cable • Micro SD card Tool Installation Install the USB driver in a PC/NB.
Page 27
Run Install V0JVTACTP.bat. Figure 2-2. VSJEVACTP Folder Directory On the device, go to the applications screen and look for the diagnostic tool named ACTP. Figure 2-3. Device Applications Screen Tap the ACTP icon to start the testing process. (Figure 2-3) Diagnostic Utilities...
Main Menu The diagnostic tool tests Two-finger-touch, Multi-touch, RGB, Hardware Keys, Front Camera, Speaker, Microphone, and SD card functionality. Select the function(s) you want to test, and then tap OK to start. Step 1 – Select item(s) Step 2 – Click “OK”...
Page 29
2. Multi-touch Test Use four (4) fingers to draw along the line patterns. The lines will continue up to 5 cm. When the 5 cm is complete, the result is Pass. When the 5 cm is not complete within 5 seconds, the “Failure” button appears. Tap “Failure”. Figure 2-6.
4. Hardware Keys Test Press the volume up and volume down keys to verify if all keys work. The Vol - and Vol + text color changes to green to indicate the keys are functioning.. Figure 2-8. Hardware Keys Test 5.
Page 31
6. Speaker Music plays for 5 seconds. When the music playing is finished, tap “Pass” if the test passes, “Failure” if the test fails, or “Retest” to redo the test. Figure 2-10. Speaker Test 7. Microphone Tap the screen to start the test. When recording appears, speak into the device. Check the recorded sound quality when the screen shows replaying.
Page 32
8. SD Card Insert an SD card into the device. The test starts automatically. If the SD card read-write capability is successful, a message appears on the screen and the test automatically closes. Otherwise, “Failure” appears on the screen. Tap “Failure” to close the test or “Retest” to redo the test.
Uninstallation Procedures The diagnostic tool MUST be uninstalled once testing is done. IMPORTANT: DO NOT distribute this tool outside the service center. On the device, go to Settings → Apps. Tap the VSJEVACTP icon. Tap Uninstall, and then tap OK to confirm. The Uninstall finished message appears. Figure 2-13.
Page 34
CHAPTER Jumper and Connectors Location Jumper and Connector Locations ......3-2 Mainboard Top View ..........3-2 Mainboard Bottom View .
Jumper and Connector Locations Mainboard Top View JP18 JP27 JP23 Figure 3-1. Mainboard Top Table 3-1. Mainboard Top Jumper and Connectors Item Description Item Description Reset Button JP18 Camera Power Button JP27 Headphone Jack Volume Up JP23 Micro USB Volume Down Jumper and Connector Locations...
Troubleshooting This chapter contains information about troubleshooting common problems associated with the tablet. General Information The following procedures are guides for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.
Power On Issues If the system does not power on, perform the following: Start Swap the BATT Check BATT Swap M/B Figure 4-1. Power On Issues Troubleshooting...
No Display Issues If the system does not display, perform the following: Start Go to power on power on Trouble shooting step Swap LCM Check LCD FPC Check LCD panel Swap LCM Swap M/B Figure 4-2. No Display Issues Troubleshooting...
Internal Microphone Failure If the internal microphone fails, perform the following: Start Swap Check the MIC the MIC Swap M/B Figure 4-6. Internal Up Microphone Failure Troubleshooting...
Front Camera Failure If the front camera fails, perform the following: Start Swap the Check the camera/B Camera/B Swap M/B Figure 4-8. Front Camera Failure 4-10 Troubleshooting...
WiFi & BT Function Test Failure If the WiFi and Bluetooth function tests fail, perform the following: Start Check the Swap the WiFi & BT antenna antenna Swap M/B Figure 4-9. WiFi & BT Function Test Failure Troubleshooting 4-11...
GPS Function Test Failure If the GPS function fails, perform the following: Start Swap the Check the antenna GPS antenna Swap M/B Figure 4-10. GPS Function Test Failure 4-12 Troubleshooting...
Other Functions Failure If other functions, such as G-Sensor, SD, hardware keys, micro-USB, and reset test fail, perform the following: Check the component connection to the mainboard. To test for mainboard fault, swap the mainboard. Troubleshooting 4-13...
Page 50
CHAPTER Service and Maintenance Service and Maintenance ........5-2 Introduction .
Service and Maintenance Introduction This chapter contains general information about the tablet, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the tablet computer. Recommended Equipment The following tools are required to perform maintenance on the tablet: •...
Maintenance Flowchart The flowchart in Figure 5-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing Micro SD Card Lower Case WiFi/Bluetooth Speaker Microphone Mainboard GPS Antenna Antenna...
Getting Started The flowchart (Figure 5-1, page 5-3) identifies sections illustrating the entire removal and installation sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface.
Micro SD Card Removal Open the micro SD card cover. Figure 5-3. Opening the Micro SD Card Cover Push the micro SD card to eject it from the slot, and then remove the card. Figure 5-4. Removing the Micro SD Card Service and Maintenance...
Page 55
Secure the micro SD card cover. Figure 5-5. Securing the Micro SD Card Cover Service and Maintenance...
Micro SD Card Installation Open the micro SD card cover. (Figure 5-3, page 5-5) Push the micro SD card into the slot until it clicks into place. Figure 5-6. Installing the Micro SD Card Close the micro SD card cover. (Figure 5-5, page 5-6) Service and Maintenance...
Lower Case Removal Prerequisite: Micro SD Card Removal on page From the lower-left corner of the tablet, pry to slightly create an opening. Figure 5-7. Prying for an Opening Insert a plastic pry into the opening and pry to release the bottom side latches, following the direction of the arrow.
Page 58
Pry to release the right side latches starting from the lower edge towards the top. Figure 5-9. Unlocking the Right Side Latches Pry to release the left side latches starting from the lower edge towards the top. Figure 5-10. Unlocking the Left Side Latches Service and Maintenance...
Page 59
Pry to release the top side latches. Figure 5-11. Unlocking the Top Side Latches Pull the lower case from the bezel by the right side. Figure 5-12. Opening the Lower Case CAUTION: Do not abruptly pull the lower case from the bezel, a connector underneath must be disconnected first.
Page 60
Locate the battery cable connector (A) and speaker cable connector (B). Figure 5-13. Locating the Cable Connectors Remove the protective tape covering the battery cable and the speaker cable. Figure 5-14. Removing the Protective Tape 5-11 Service and Maintenance...
Page 61
Disconnect the battery cable connector from the mainboard connector. Figure 5-15. Disconnecting the Battery Cable Disconnect the speaker cable connector from the mainboard connector. This action completely detaches the lower case from the bezel. Figure 5-16. Disconnecting the Speaker Cable Service and Maintenance 5-12...
Page 62
The following components can be found on the bezel: GPS antenna (A) WLAN antenna (B) Camera (C) WLAN antenna connector (D) GPS antenna connector (E) Microphone connector (F) Microphone (G) LCD panel connector (H) Touch panel connector (I) Figure 5-17. Components Overview 5-13 Service and Maintenance...
Lower Case Installation Before installing the lower case, make sure the following are installed: • Speaker (if not, perform Speaker Installation on page 5-20). • Microphone (if not, perform Microphone Installation on page 5-23). • Mainboard (if not, perform Mainboard Installation on page 5-28).
Page 64
Connect the battery cable connector to the mainboard connector. Figure 5-19. Connecting the Battery Cable Attach the protective tape to secure the battery cable and speaker cable. Figure 5-20. Securing the Protective Tape 5-15 Service and Maintenance...
Page 65
Route the speaker cable to hold it in place as the lower case is attached to the bezel. Figure 5-21. Routing the Speaker Cable Align and snap the left side latches to attach the lower case to the bezel. Figure 5-22. Installing the Lower Case (1 of 4) Service and Maintenance 5-16...
Page 66
Snap the right side latches. Figure 5-23. Installing the Lower Case (2 of 4) Snap the bottom side latches. Figure 5-24. Installing the Lower Case (3 of 4) 5-17 Service and Maintenance...
Page 67
Snap the top side latches to completely secure the lower case to the bezel. Figure 5-25. Installing the Lower Case (4 of 4) Service and Maintenance 5-18...
Speaker Removal Prerequisite Lower Case Removal on page Lift to detach the speaker from the lower case. Figure 5-26. Removing the Speaker 5-19 Service and Maintenance...
Speaker Installation Peel off the sheet covering the speaker adhesive. Install the speaker to its slot on the lower case. Figure 5-27. Installing the Speaker Install the lower case (see Lower Case Installation on page 5-14). Service and Maintenance 5-20...
Microphone Removal Prerequisite Lower Case Removal on page Remove the protective tape covering the microphone cable. Figure 5-28. Removing the Protective Tape Disconnect the microphone cable connector from the mainboard connector. Figure 5-29. Disconnecting the Microphone Cable 5-21 Service and Maintenance...
Page 71
Lift to remove the microphone from its slot. Figure 5-30. Removing the Microphone Service and Maintenance 5-22...
Microphone Installation Install the microphone to its slot on the bezel. Figure 5-31. Installing the Microphone Connect the microphone cable connector to the mainboard connector. Figure 5-32. Connecting the Microphone Cable 5-23 Service and Maintenance...
Page 73
Attach the protective tape to hold the microphone cable on the LCD panel cable. Figure 5-33. Attaching the Protective Tape Install the lower case (see Lower Case Installation on page 5-14). Service and Maintenance 5-24...
Mainboard Removal Prerequisite: Lower Case Removal on page Remove the protective tape covering the microphone cable. Figure 5-34. Removing the Protective Tape Disconnect the following connectors from the mainboard connectors: • WLAN antenna connector (A) • GPS antenna connector (B) •...
Page 75
Pull the connector pin to release the lock and then remove the touch control cable. Figure 5-36. Disconnecting the Touch Control Cable From underneath the LCD panel cable, pull out the connector pin to release the lock and then remove the LCD panel cable. Figure 5-37.
Page 76
Remove the five (5) screws securing the mainboard to the bezel. Figure 5-38. Removing the Mainboard Screws Lift to remove the mainboard from the bezel. Figure 5-39. Removing the Mainboard 5-27 Service and Maintenance...
Mainboard Installation Align the mainboard and connect the camera connector to the mainboard connector. TIP: Make sure that no cable is placed under the mainboard. Figure 5-40. Connecting the Camera Connector Attach the five (5) screws to secure the mainboard to the bezel. Figure 5-41.
Page 78
With the connector pin outwards, connect the LCD panel cable into the mainboard connector and then push the pin to lock. Figure 5-42. Connecting the LCD Panel Cable With the connector pin outwards, connect the touch control cable to the mainboard connector and then push the pin to lock.
Page 79
Connect the following cable connectors: • WLAN antenna connector (A) • GPS antenna connector (B) • Microphone cable connector (C) Figure 5-44. Connecting the Cables to the Mainboard Install the lower case (see Lower Case Installation on page 5-14). Table 5-2. Mainboard Screws Screw Name Screw Type Quantity...
WLAN Antenna Removal Prerequisite: Lower Case Removal on page Remove the protective tape securing the WLAN antenna cable in place. Figure 5-45. Removing the Protective Tape Disconnect the WLAN antenna connector from the mainboard connector. Figure 5-46. Disconnecting the WLAN Antenna Cable 5-31 Service and Maintenance...
Page 81
Using the tweezers, detach the WLAN antenna from the bezel. Figure 5-47. Removing the WLAN Antenna Service and Maintenance 5-32...
WLAN Antenna Installation Using the tweezers, align and install the WLAN antenna to the antenna slot on the bezel. Figure 5-48. Installing the WLAN Antenna (1 of 2) Connect the WLAN antenna connector to the mainboard connector (marked JP1). Figure 5-49. Connecting the WLAN Antenna Connector 5-33 Service and Maintenance...
Page 83
Route the WLAN antenna cable through the guides and then attach the protective tape to secure the cable in place. Figure 5-50. Routing the WLAN Antenna Install the lower case (see Lower Case Installation on page 5-14). Service and Maintenance 5-34...
GPS Antenna Removal Prerequisite: Lower Case Removal on page Detach the protective tape securing the GPS antenna cable to the bezel. Figure 5-51. Removing the Protective Tape Disconnect the GPS antenna connector from the mainboard connector. Figure 5-52. Disconnecting the GPS Antenna Connector 5-35 Service and Maintenance...
Page 85
Using the tweezers, detach the GPS antenna from the bezel. Figure 5-53. Removing the GPS Antenna Service and Maintenance 5-36...
GPS Antenna Installation Using the tweezers, align and install the GPS antenna to the antenna slot on the bezel. Figure 5-54. Installing the GPS Antenna Connect the GPS antenna connector to the mainboard connector (marked JP2). Figure 5-55. Connecting the GPS Antenna Connector 5-37 Service and Maintenance...
Page 87
Route the GPS antenna cable through the guide and attach the protective tape to secure the cable in place. Figure 5-56. Routing the GPS Antenna Install the lower case (see Mainboard Installation on page 5-28). Service and Maintenance 5-38...
Camera Module Removal Prerequisite: Mainboard Removal on page 5-25 Lift to detach the camera module from the bezel. Figure 5-57. Removing the Camera 5-39 Service and Maintenance...
Camera Module Installation Align the camera module to the camera slot on the bezel. Figure 5-58. Aligning the Camera Module Attach the mylar to the camera. Figure 5-59. Attaching the Mylar Service and Maintenance 5-40...
Page 90
Attach a rubber. Figure 5-60. Attaching the Rubber Install the mainboard (see Mainboard Installation on page 5-28). 5-41 Service and Maintenance...
Battery Removal Prerequisite: Mainboard Removal on page 5-25 Using the plastic pry, pry to detach the battery adhesives. Figure 5-61. Removing the Battery Service and Maintenance 5-42...
Battery Installation Install the mainboard (see Mainboard Installation on page 5-28). Peel off the sheet covering the adhesives underneath the battery. Align and place the battery on the bezel. Figure 5-62. Installing the Battery Install the lower case (see Lower Case Installation on page 5-14).
Page 93
CHAPTER Field Replaceable Unit List FRU (Field Replaceable Unit) List ......6-2 Exploded Diagram ..........6-3 FRU List .
FRU (Field Replaceable Unit) List This chapter provides the FRU (Field Replaceable Unit) listing in global configurations for the ICONIA TAB B1-A71. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: When ordering FRU parts, check the most up-to-date information available on the regional web or channel.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the ICONIA TAB B1-A71. Compatibility Test Report released by the Acer Mobile System Testing Department. Android OS Environment Test ICONIA TAB B1-A71 Table 7-1.
Page 101
VENDOR TYPE DESCRIPTION PART NO. Battery Battery LGC BAT-715 Li-Polymar 1CELL3.2 1S1P LGC 1 cell 2710mAh Main KT.0010G.002 COMPAL Test Compatible Components...
Page 102
CHAPTER Online Support Information Online Support Information ....... .8-2 Introduction ........... . 8-2...
Online Support Information Introduction This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.