Troubleshooting - Audiovox NPC5000 User Manual And Mounting Instructions

Troubleshooting

There may be times when you suspect that your Audiovox Navigation System is not
functioning as you expect it. Before calling for service please read the operating
instructions and check the following list. You may find that an apparent malfunction
can easily be fixed.
Symptoms
System does not start, screen is dark Ignition switched off:
The system switches itself off after a
period of normal operation.
System does not react to presses of
the buttons if remote control is not
in its holder.
System reacts very slowly to presses
of the buttons or requires a very
long time for calculation.
"Guidance" option cannot be
selected in the "Navigation" menu.
System plans no route although a
destination was entered.
Guidance information not audible.
Some of the items shown in the
instruction manual are not visible in
the status line.
Possible cause / remedy
• Switch on the ignition.
Ignition is already switched on, system is in
stand-by mode:
• Press one of the cursor buttons, the
OK-button or the MENU-button on the
remote control.
At extremely high or low temperatures the
system is automatically switched off to protect
against damage. Operation of the system is
resumed as soon as the temperature returns to a
normal level.
Batteries are empty.
• Change the batteries in the remote control or
• slide the remote control back into its holder.
You are in a very densely digitized area. The
system requires more time to read large data
quantities.
• Make certain that you entered a destination
address.
Car is not on a digitized road.
• Drive in the direction of a digitized road.
• Make sure that "Voice on" is activated in
the "Settings" menu (symbol l is not in
the display).
• Make sure that "Volume" is not set to
minimum in the "Settings" menu.
If no external speaker is connected:
• Make sure that the setting for the built-in
monitor speaker is not on "Off" and that the
"Loudspeaker" option in the monitor set-up
menu is also not on "Off".
• Activate / deactivate the desired items with
options "Statusline left" and "Statusline
right" in the "Settings / Screen Settings"
menu.
Troubleshooting
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