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TeleEye RX806 User Manual Lite

Ultra-high resolution video recording server
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RX800 Series
Ultra-high Resolution
Video Recording Server
RX806 / RX812 / RX816
User Guide

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Summary of Contents for TeleEye RX806

  • Page 1 RX800 Series Ultra-high Resolution Video Recording Server RX806 / RX812 / RX816 User Guide...

  • Page 3: Table Of Contents

    Table of Contents Section 1: Introduction...........................7 1.1.Functional Features.........................8 1.2.Package Contents..........................9 1.3.Hardware Feature..........................11 1.Notification LEDs..........................11 2.Main control buttons.........................11 3.Menu control / local playback control buttons.................12 4.Front USB port..........................12 1.4.Convention Used in This Manual....................13 Section 2: Hard Disk Installation, Formatting and Scanning...............14 2.1.Hard Disk Installation........................14 2.2.Format Hard Disk..........................17 2.3.Hard Scan Hark Disks........................18...
  • Page 4 4.4.3.6.System Tamper ........................107 4.4.3.7.Power Failure ........................108 4.4.3.8.Disk Usage ..........................109 4.4.3.9.HDD Fault ..........................109 4.4.4.Event Action..........................110 4.4.4.1.Recording..........................110 4.4.4.2.Switch............................112 4.4.4.3.Dialback..........................113 4.4.4.4.E-mail............................114 4.4.4.5.SMS............................115 4.4.4.6.Buzzer............................116 4.4.4.7.Event LED..........................117 4.4.4.8.Live Camera..........................117 4.4.4.9.PTZ............................117 4.4.5.Footage Extraction........................119 4.4.6.Throughput Control........................120 4.4.7.Switch Control..........................121 4.4.8.Time Synchronisation.......................122 4.4.9.Import and Export........................124 4.4.10.User Account..........................125 4.4.11.SMS ............................129 Section 5: Remote Operation........................131 5.1.Network Setup..........................131 5.1.1.Port Mapping Setup........................131...
  • Page 5 5.4.4.4.Motion...........................142 5.4.4.5.Video Loss..........................142 5.4.4.6.System Tamper........................142 5.4.4.7.Power Failure.........................142 5.4.4.8.Disk Usage..........................143 5.4.4.9.HDD Fault..........................144 5.4.4.10.System restart........................145 5.4.5.Event Action..........................146 5.4.5.1.Recording..........................146 5.4.5.2.Switch............................146 5.4.5.3.Dialback..........................146 5.4.5.4.E-mail............................147 5.4.5.5.SMS............................147 5.4.5.6.Buzzer............................147 5.4.5.7.Event LED..........................147 5.4.5.8.Live Camera..........................148 5.4.5.9.PTZ............................148 5.4.6.Pan Tilt Zoom (PTZ) .......................148 5.4.7.Footage Extraction........................150 5.4.8.Throughput Control........................151 5.4.9.Time Synchronisation.......................151 5.4.10.Import and Export........................151 5.4.11.User Account..........................153 5.4.12.Maintenance Log Backup.......................153 Appendix A : Safety Instruction.........................154...
  • Page 6 This manual is copyrighted. All rights are reserved. This manual should not be copied, reproduced or translated in whole or part without prior consent from Signal Communications Limited. TeleEye is a trademark of Signal Communications Limited and is registered in China, European Communities, Hong Kong, US and other countries.

  • Page 7: Section 1: Introduction

    Section 1: Introduction TeleEye RX800 Series is a range of 6-, 12- and 16-channel ultra high resolution video recording servers designed for professional video surveillance and event management applications. With its state-of-art video compression engine supporting dual compression algorithms, TeleEye RX800 series delivers both video streaming and recording performance with a truly “no compromise”...

  • Page 8: Functional Features

    1.1. Functional Features Dual codec operation for recording and streaming Real-time video recording Configurable recording frame rate Supporting up to 4 SATA hard drives USB video extraction Flexible connections: LAN, broadband & mobile network Support both static & dynamic IP IP filtering Mobile video monitoring Triplex operation: simultaneous video monitoring, recording &...

  • Page 9: Package Contents

    1.2. Package Contents Make sure the following items are included within the package TeleEye RX800 HD Video Recording Server Item Description Item Description Quick start guide Power adaptor Registration code sheet HDD screws...
  • Page 10 HDD recommendation Straight-through sheet Ethernet cable Warranty card Alarm port connector & alarm port cover Software CD Resistors (for tamper detection) Mouse...

  • Page 11: Hardware Feature

    1.3. Hardware Feature Front View 1. Notification LEDs Description Light up when power on Light up when performing recording Blink when an event is triggered 2. Main control buttons Button Description Select camera / Enter password Quick button for recording Display next camera / Start sequential mode...

  • Page 12: Menu Control / Local Playback Control Buttons

    Change to next screen mode (e.g. Full  2x2) Open main OSD menu / Back to previous menu 3. Menu control / local playback control buttons Button Description Menu mode Playback mode Pause Down Stop Left Rewind Right Fast forward Enter Play 4.

  • Page 13: Convention Used In This Manual

    Back View Power input (16V DC) Power switch RS-485 in/out port USB ports Ethernet jack (10/100 Base-T) VGA output HDTV output SPOT video output Audio in/out port, PA 10. External Audio input (require optional cable) 11. Video input ports (BNC) 12.

  • Page 14: Section 2: Hard Disk Installation, Formatting And Scanning

    Section 2: Hard Disk Installation, Formatting and Scanning 2.1. Hard Disk Installation 1. Make sure that the video recording server is turned off. 2. Loosen the screws that hold the cover. 3. Pull the cover off.
  • Page 15 4. Loosen the screws of the hard disk holder and take them out. 5. Insert HDD into one of the available holders. Maximum 4 HDD can be installed.
  • Page 16 6. Mount the HDD to holder with attached screws. 7. Remount the hard disk holder to TeleEye RX. 8. Connect the SATA cable to the HDD.

  • Page 17: Format Hard Disk

    Another purpose of disk formatting is to clean up recording space and redeem the file allocation. An unrecognised hard disk will be formatted automatically after TeleEye RX starts up. Formatting will erase all data inside the disk. Hence make sure that important data has been backed up before performing this function.

  • Page 18: Hard Scan Hark Disks

    2.3. Hard Scan Hark Disks Hard disk scanning is a maintenance function similar to the Scan Disk function provided by the operating system of a personal computer. This function is provided in an attempt to rescue the hard disk in case errors are found, and to enhance its performance and reliability. The function can be found in the OSD menu: [Main Menu] à...

  • Page 19: Setup For Local Monitor

    4. Plug in the power adaptors to TeleEye RX, cameras and monitors. 5. Switch on the power of TeleEye RX. A startup screen will appear on the connected monitor. 6. If all installed hard disks are not in TeleEye RX recognised format, they will be formatted automatically when startup is completed.

  • Page 20: Setup For Lan Connection

    3.2. Setup for LAN Connection Equipment: - TeleEye RX HD video recording server and its power adaptor - Cameras and their power adaptors - Coaxial cable - Network switch or router - PC PC Requirements: - CPU: Intel ® Core i3 Processor...
  • Page 21 The first 3 fields of IP address of the PC should be the same as that of TeleEye RX. 6. Besides accessing through IP Setup Utility, user can also open a web browser and type the IP...
  • Page 22 http://192.168.0.12:1024) or sureLINK address in address bar directly. Enter user name and password and press [Connect]. (Default user name and password can be found in the registration code sheet) 7. Live video is shown after successful connection.

  • Page 23: Setup For Broadband Internet Connection

    4. Connect TeleEye RX to the network switch. 5. Switch on the power of TeleEye RX. 6. If all installed hard disks are not in TeleEye RX recognised format, they would be formatted automatically when startup completes. Setup Procedures on PC Side:...
  • Page 24 1. Configure the network settings of TeleEye RX through PC with LAN connection. 2. Install TeleEye IP Setup Utility. .NET framework is also needed for the operations. Both can be found in the included software CD. 3. Run IP Setup Utility.
  • Page 25 10. Live video is shown after successful connection.

  • Page 26: Section 4: Local Operation

    Section 4: Local Operation 4.1. Icons Description When observing video from local monitor, icons may be shown on the screen. Each of the icons has its special meaning. A summary of their meanings can be found in the following table : Icon Representation Icon...

  • Page 27: Osd Menu

    4.2. OSD Menu Most local operations are controlled through the on screen display (OSD) menu. A detail explanation on its operation and structure will be given in this section. 4.2.1. OSD Menu Operation User can connect a mouse to the USB port or use the control buttons on the front panel to perform different operations.
  • Page 28 By Mouse Enter a sub-menu. Select a value for menu option. (Left click) Double click on a recording log to select playback cameras. Double click on a system log to perform searching. Double click on an IP filtering entry to edit. Used to open and close the OSD menu, or navigate backward to previous menu.

  • Page 29: Osd Menu Structure

    4.2.2.OSD Menu Structure Local operations are performed through the OSD Menu. The menu architecture and brief description on each option will be given in this section. [Screen Selection] This menu is for mouse operations and can only be opened by right clicking the mouse. Camera Selection Panel Show currently displaying cameras Click to display selected camera in full screen...
  • Page 30 [Screen Selection]  [Recording] Recording Quick menu for selecting recording mode Off: Disable recording Enable recording of all cameras Schedule: Enable schedule recording [Main Menu] HDD/Recording Change recording and hard disk settings System Log Display event, connection, operation and setting log System View server information Change system settings (e.g.
  • Page 31 [Main Menu]  [HDD/Recording] Disk Management View hard disk information Format, scan or turn on/off disk Recording Mode Select recording mode Off: Disable recording Enable recording of all cameras Schedule: Enable schedule recording Image Size Set recording resolution Ultra High : 960 x 576 QUAD: 320 x 240...
  • Page 32 [Main Menu]  [HDD/Recording]  [Disk Management] Format Format the selected hard disk * Enable/ Disable Enable hard disk for recording purpose * Scan All Scan all installed hard disks * Format All Format all installed hard disks * local password of current user required [Main Menu] ...
  • Page 33 [Main Menu]  [HDD/Recording]  [Schedule Recording]  [Add] Weekdays Select the weekdays to apply the schedule Start Time Set the start time of the schedule End Time Set the end time of the schedule Frame Rate Set recording frame rate of the schedule (not applicable for Custom frame rate) Recording Type Type of recording schedule...
  • Page 34 [Main Menu]  [HDD/Recording]  [Recording Retention] Enable Enable / disable recording retention Retention Period Remove recorded video after selected days Schedule Time for Retention Remove recorded video at selected time [Main Menu]  [HDD/Recording]  [Recover Recording] Press “MENU” button can hide or display progress bar during recovering. Start recover (local password of current user is required ) CANCEL Back to previous page...
  • Page 35 [Main Menu]  [System Log]  [Event Log] Date/Time Show event date and time Show event channel number Status Show event status Trigger: Event triggered Reset: Event reset Tamper: Event tampered Arm: System armed Disarm: System disarmed Secu Switch On: Security switch turned on Secu Switch Off: Security switch turned off...
  • Page 36 [Main Menu]  [System Log]  [Connection Log] Date/Time Show connection date and time Access Show IP of the remote host Status Show connection status Remark Show type of connection Dial in: Triggered by user Dial back: Triggered by dialback action User Show the user connected to video server through remote software...
  • Page 37 [Main Menu]  [System Log]  [Setting Log] Date/Time Show date and time of the change Setting Show setting that is changed Show channel number of setting if available Remark Show new value of the setting Access Show IP of the remote host or “Local” for local host User Show the user performed the change Show previous / next page of log...
  • Page 38 [Main Menu]  [System Log]  Any Log  [Search Log] Press enter or double click on any log entry to enter [Search Log] menu. Date Set the search date Time Set the search time Search Search for log closest to the date and time [Main Menu] ...
  • Page 39 [Main Menu]  [System] Information Display general information of the video recording server Registration Checking Enable / disable remote registration check Built In Web Server Enable / disable built in web server Language Set display language Camera Setting Change camera settings Date Time Change date and time settings Network...
  • Page 40 [Main Menu]  [System]  [Information] Server Name Display name of the video recording server Model Name Display model of the video recording server Serial Number Display serial number of the video recording server Firmware Version Display firmware version of the video recording server CPLD Version Display CPLD version Display IP address of the video recording server...
  • Page 41 [Main Menu]  [System]  [Date/Time] Time Synchronisation Enable Enable / disable time synchronisation Time Zone Set the time zone Country Select a country Date Set system date (Time sync disabled only) Time Set system time (Time sync disabled only) CHANGE TIME Save the time settings (Time sync disabled only)
  • Page 42 [Main Menu]  [System]  [Network] Auto IP Enable / disable auto IP from DHCP IP Address Set IP address of the video recording server Port Set port number of the video recording server Subnet Set subnet mask of the video recording server Gateway Enable Enable / disable the gateway Gateway...
  • Page 43 [Main Menu]  [System]  [Network]  [IP Filtering] Mode Set the IP filtering mode Disable: Disable IP filtering Allow: Only allow selected IP address to connect Deny: Disallow selected IP address to connect Filtered IP Address Set the IP range to be filtered [Main Menu] ...
  • Page 44 [Main Menu]  [System]  [Network]  [IP Filtering]  [Filtered IP Address]  [Add] Start IP Address Set starting IP to be filtered End IP Address Set ending IP to be filtered Add the filter entry [Main Menu]  [System]  [Network Setting]  [IP Filtering]  [Filtered IP Address] ...
  • Page 45 [Main Menu]  [System]  [Network]  [3G USB Modem] Manufacturer Manufacturer name Model Model Revision Firmware version Operator 3G network operator Signal Strength 3G network signal strength from 0 to 100 IP Address 3G network IP Driver Version Modem driver version Enable Enable/ disable 3G modem Dialup By...
  • Page 46 [Main Menu]  [System]  [Network]  [3G USB Modem]  [Profile Setting] Access Point Name Dialup Access Point Name Dial Number Dialup Number User Name 3G network login user name Password 3G network login password [Main Menu]  [System]  [External Keyboard] Support External Keyboard Display support of external keyboard Server ID...
  • Page 47 [Main Menu]  [System]  [Camera Setting] Camera Select a camera Installed Enable / disable the video channel Name Change the name of camera Brightness Set video brightness Contrast Set video contrast Saturation Set video saturation Sharpness Set the sharpness to make video more sharp Undo Undo current change [[Main Menu] ...
  • Page 48 Camera Selected video channel Pan Speed Set pan speed Tit Speed Set tilt speed Patrol Speed Set patrol speed Dwell Time Set dwell time for patrol [Main Menu]  [System]  [Display] Server Name Set name of video server Date Time Position Set the position for displaying system time Camera Name Enable Display / hide camera name...
  • Page 49 [Main Menu]  [System]  [Audio Setting] Hardware Support Display audio feature is supported by video server Channel Set input audio channel Channel Installed Enable /disable audio selected input channel PA Channel Set PA channel PA Installed Enable /disable PA channel Live Output Enable /disable audio live output channel...
  • Page 50 [Main Menu]  [System]  [System Upgrade] Progress Bar Display the upgrade progress Upgrade Upgrade the firmware from USB flash device [Main Menu]  [System]  [Import Export] Import Import settings from USB flash device Export Export settings to USB flash device...
  • Page 51 [Main Menu]  [System]  [Import Export]  [Export] Video Export camera settings if selected Recording Export recording settings if selected Switch Export switch settings if selected Date/Time Export date/time settings if selected Connection Export network settings if selected Event Handler Export event settings if selected E-mail/SMS/Dialback Export e-mail, SMS and dialback settings if selected...
  • Page 52 [Main Menu]  [Event Status] Alarm Trigger Show alarm trigger status Alarm Tamper Show alarm tamper status Motion Show motion status Video Loss Show video loss status Arm/Disarm Tamper Show arm/disarm tamper status Security Switch Tamper Show security switch tamper status System Tamper Show system tamper status Power Failure...
  • Page 53 [Main Menu]  [Playback] Date Show date of recording log Time Show time of recording log 1, 2, ... 16 Show cameras that performed recording in red bars Event Select Display detail of the selected event Show previous / next page of recording log Display recording log in smaller time scale Display recording log in bigger time scale Search recording log by date and time...
  • Page 54 [Main Menu]  [Playback]  [Playback Search] Date Set the search date Time Set the search time Today Set date and time to current time Search for log closest to the date and time [Main Menu]  [Switch] Switch 1 – Switch 4 Toggle the status of the switch Switch Setting Change switch settings...
  • Page 55 [Main Menu]  [Switch]  [Switch Setting] Select switch X to edit Switch X Name Change the name of switch X Switch X Type Change the type of switch X Latching: Turn on for a period of time Push button: Turn off 1 second after it is turned on Switch X Normal State Change the normal state of switch X N.O.:...
  • Page 56 [Main Menu]  [Event Handler] Arm/Disarm Change arm/disarm settings Security Switch Change security switch settings (Arm/Disarm enabled with Hardware Arm mode only) Alarm Change individual alarm settings Motion Change motion detection settings Video Loss Change video loss event settings System Tamper Change system tamper event settings Power Failure Change power failure event settings...
  • Page 57 [Main Menu]  [Event Handler]  [Arm/Disarm] Enable Enable / disable the arm/disarm control Mode Select the arm/disarm mode Arm State Select circuit open/close as system armed (Hardware Arm only) Tamper Type Set the tamper detection type (Hardware Arm only) Tamper Action Set actions taken when arm input tampered (Hardware Arm only) Associate Switch...
  • Page 58 Show the schedule number Start Time Show the start time of system armed End Time Show the end time of system armed Weekdays Show the weekdays the schedule applied to Add a normal arm schedule Delete Delete the selected normal arm schedule Show previous / next page of schedules [Main Menu] ...
  • Page 59 [Main Menu]  [Event Handler]  [Arm/Disarm]  [Holiday Arm Schedule] Show the schedule number Start Date Show the start date of schedule End Date Show the end date of schedule Start Time Show the start time of system armed End Time Show the end time of system armed Add a holiday arm schedule...
  • Page 60 [Main Menu]  [Event Handler]  [Security Switch] Enable Enable / disable the security switch On State Select circuit open/close as security switch on Tamper Type Set the tamper detection type Associate Switch Associate switch 2 to security switch status Tamper Action Set actions taken when security switch is tampered [Main Menu] ...
  • Page 61 Sensor Type Select circuit open/close as normal alarm state Tamper Type Set the tamper detection type Zone Type Set the zone type: Entry Delay Set the entry delay time (Entry/Exit Zone only) Exit Delay Set the exit delay time (Entry/Exit Zone only) Action Set actions taken when alarm is triggered or tampered ENABLE/DISABLE ALL...
  • Page 62 [Main Menu]  [Event Handler]  [Motion]  [Motion Detection Setting] Select Select motion blocks Deselect Deselect motion blocks Select All Select all motion blocks Deselect All Deselect all motion blocks Sensitivity Set the sensitivity level Area Set the area sensitivity (Custom sensitivity only) Level Set the light sensitivity...
  • Page 63 [Main Menu]  [Event Handler]  [System Tamper] Enable Enable / disable system tamper event Sensor Type Select circuit open/close as normal state Action Set actions taken when system tamper is triggered [Main Menu]  [Event Handler]  [Power Failure] Enable Enable / disable power failure event Sensor Type...
  • Page 64 [Main Menu]  [Event Handler]  [HDD Fault] Enable Enable / disable the HDD Fault event Action Set actions taken when disk failure or lost [Main Menu]  [Event Handler]  [System Restart] Enable Enable / disable the system restart available event Action Set actions taken when system restart abnormally [Main Menu] ...
  • Page 65 Change SMS settings Buzzer Change buzzer settings Event LED Change event LED settings Live Camera Change event associated live camera settings Change event associated PTZ camera settings [Main Menu]  [Event Handler]  Any Event  [Action]  [Recording] Enable Enable / disable event recording of that event Recording Mode Set event recording frame rate...
  • Page 66 [Main Menu]  [Event Handler]  Any Event  [Action]  [Dialback] Enable Enable / disable dialback action of that event Retry Duration (Sec) Set the time between each dialback retrial Retry Count Set the number of retrial if dialback fails Entry X Change the settings of dialback entry X Dial Back Test...
  • Page 67 [Main Menu]  [Event Handler]  Any Event  [Action]  [E-mail] Enable Enable / disable e-mail action of that event Image Attachment Associate Change event associated camera for image attachment Camera SMTP Server Change SMTP settings E-mail X Set the e-mail address of recipient X Sender E-mail Set the e-mail address of sender Action Delay...
  • Page 68 [Main Menu]  [Event Handler]  Any Event  [Action]  [E-mail]  [SMTP Server] Server Address Set the SMTP server address Port Set the SMTP server port Authentication Is authentication required for the SMTP server User Name Set user name used in authentication Password Set password used in authentication Network Setting...
  • Page 69 Phone Number Set recipient phone number Action Delay Set the minimum time between 2 SMS of the same event Max SMS Set the maximum SMS of an event until event clear Voice Call Dial to the phone number while sending SMS notification SMS Test Start the SMS test [Main Menu] ...
  • Page 70 [Main Menu]  [Event Handler]  Any Event  [Action]  [PTZ] Enable Enable / disable live camera action of that event Associate Camera Select PTZ cameras to be displayed when event triggers Preset Number Select preset position of PTZ camera when event triggers [Main Menu] ...
  • Page 71 Channel Choose video channels to extract (Select or Quick mode only) Start Date Set start date of the footage Start Time Set start time of the footage Duration Set video length of the footage Protection Enable / disable password protection Password Set extraction password (Password protection enabled only) EXTRACT...
  • Page 72 [Main Menu]  [User]  [Add Account] User Name User name of new account (4 – 16 characters) Local Password Password for local log in (4 – 10 characters) Retype Local Password Confirming the password Local Time Out Set the auto log out time when no local operation Account Setting Enable Access right setting System Setting Enable...
  • Page 73 [Main Menu]  [User]  [Edit/Delete Account] Most settings are the same as [Add Account] menu. Local Log in Enable Enable / disable local log in (with remote log in right only) SAVE Save the account settings DELETE Delete the account Show settings of previous / next account...
  • Page 74 [Main Menu]  [User]  [Power On Default Right] Most settings are the same as [Add Account] menu. SAVE Save the access rights when server startup or local user log out...

  • Page 75: Basic Operation

    4.3.1. View Live Video Depends on the model of the TeleEye RX HD video recording server, user can view up to 16 live videos at the same time. User can also choose to supervise the video channel one by one using the sequential mode function.

  • Page 76: Recording

    [Next] to show next set of cameras [Sequential] to start sequential mode. 4.3.2. Recording To suit different situations, TeleEye RX supports 3 recording modes: manual recording, schedule recording and event recording. When a camera is recording, the icon will be shown next to its name and the LED will light up in red color.
  • Page 77 To change other recording settings or edit recording schedules, go to the following menus: [Main Menu]  [HDD/Recording] Disk Management View hard disk information Format and scan disk Recording Select the recording mode Image Size Set recording resolution Ultra-high: 960 x 576 QUAD: 360 x 288 Video Quality Set video quality...
  • Page 78 [Main Menu]  [HDD/Recording]  [Schedule Recording] Add a new recording schedule Edit Edit the selected schedule Delete Delete selected schedule Delete Day Delete all schedules on the same day as the selected schedule...
  • Page 79 [Main Menu]  [HDD/Recording]  [Schedule Recording]  [Add] Recording Type Type of recording schedule Normal: Record when within schedule Motion: Record when motion detected and within schedule Custom: Record based on individual camera setting Weekdays Select the weekdays to apply the schedule Start Time Set the start time of the schedule End Time...

  • Page 80: Playback

    4.3.3. Playback TeleEye RX supports user to view recorded video while not affecting the recording process. A maximum of 4 video channels can be played at the same time. [Main Menu]  [Playback] Date Show date of recording log Time Show time of recording log 1, 2, ...

  • Page 81: Ptz

    [Main Menu]  [Playback]  [Search By Date] Date Set the search date Time Set the search time Today Set date and time to current time Search for log closest to the date and time 4.3.4. PTZ When observing video from local monitor, user can select individual video channel by using panel keys (mouse left click).
  • Page 82 PTZ function (only for PTZ command subtract (only analogue PTZ) for analogue PTZ) PTZ command add PTZ command box (only for analogue PTZ) (only for analogue PTZ) PTZ command down PTZ command up (only for analogue PTZ) (only for analogue PTZ) For analogue PTZ control, user can select different PTZ command by buttons, and control the value by...
  • Page 83 [Main Menu]  [System]  [General PTZ Setting] Camera Selected video channel Pan Speed Set pan speed Tit Speed Set tilt speed Patrol Speed Set patrol speed Dwell Time Set dwell time for patrol [Main Menu]  [System]  [External Keyboard] Support External Keyboard Display support of external keyboard Server ID...

  • Page 84: Advanced Operation

    4.4.1. Install Alarm Sensors and Relay Control Port TeleEye RX supports up to 16 alarm ports with tamper detection for connecting with alarm sensors, 4 additional input sensors and 4 relay ports for control. The definitions of alarm and relay control ports are shown in the following diagram.

  • Page 85: Install Tamper Circuit And External Resistors

    4.4.2. Install Tamper Circuit and External Resistors TeleEye RX supports tamper detection on all alarm inputs including arm/disarm input, security switch input, system tamper and power failure input. DEOL : Dual End of Line termination with NC and NO connection...
  • Page 86 Single End of Line Configuration Term Status Description Tamper Wire short (point A and B) Normal Sensor drive output close (point B and C) Alarm Sensor drive output open (point B and C) Normal Close (NC) Term Status Description Alarm Sensor drive output close (point A and B) Normal...
  • Page 87 The table below shows the summary between the resistance network and the condition result. This table is provided as a reference. There may be a 10% tolerance for the resistance value. Condition Resistance (Ω) 0 - 400 401 - 2780 2781 –...

  • Page 88: Event Handling

    4.4.3. Event Handling 4.4.3.1. Arm/Disarm Arm/Disarm input is used for enhancing security level of the surveillance area. This input introduces the concept of 3 zone types of alarm and motion: fire zone, normal and entry/exit zone. Armed If the system is armed, alarm sensor and motion that is set as normal zone can be triggered immediately if someone triggers the sensor or motion detected.
  • Page 89 Arm State If arm state is set to close, it indicates arm of TeleEye RX when the state of the circuit is close and disarm of TeleEye RX when the circuit is open. Oppositely, if arm state is set to open, it indicates arm and disarm of TeleEye RX when the state of the circuit is open and close respectively.
  • Page 90 [Main Menu]  [Event Handler]  [Arm/Disarm] Enable Enable / disable the arm/disarm control Mode Select the arm/disarm mode Arm State Select circuit open/close as system armed (Hardware Arm only) Tamper Type Set the tamper detection type (Hardware Arm only) Tamper Action Set actions taken when arm input tampered (Hardware Arm only) Associate Switch...
  • Page 91 [Main Menu]  [Event Handler]  [Arm/Disarm]  [Normal Arm Schedule] Show the schedule number Start Time Show the start time of system armed End Time Show the end time of system armed Weekdays Show the weekdays the schedule applied to Add a normal arm schedule Delete Delete the selected normal arm schedule...
  • Page 92 [Main Menu]  [Event Handler]  [Arm/Disarm]  [Holiday Arm Schedule] Show the schedule number Start Date Show the start date of schedule End Date Show the end date of schedule Start Time Show the start time of system armed End Time Show the end time of system armed Add a holiday arm schedule...

  • Page 93: 2.Security Switch

    On State If security switch on state is set to close, it indicates security switch on and off of TeleEye RX when the state of the circuit is closed and open respectively. Oppositely, if security switch on state is set to open, it indicates security switch on and off of TeleEye RX when the state of the circuit is open and closed respectively.
  • Page 94 Enable Enable / disable the security switch On State Select circuit open/close as security switch on Tamper Type Set the tamper detection type Associate Switch Associate switch 2 to security switch status Tamper Action Set actions taken when security switch is tampered...

  • Page 95: 3.Alarm

    If the alarm sensor input circuit type is normal close (NC), when the state of the circuit is opened, it indicates alarm trigger of TeleEye GX, while nothing happens when the state of the circuit is closed. If the alarm sensor input circuit type is normal open (NO), when the state of the circuit is closed, it indicates alarm trigger of TeleEye GX, while nothing happens when the state of the circuit is open.
  • Page 96 Example of Entry/Exit Zone WITH Security Switch Usage For Entry Zone: The entry delay is the period of time between entering the surveillance zone and reaching the video recording server. In order to disarm the system for maintenance or repair, user / installer needs to turn off the security switch and enter the surveillance zone.
  • Page 97 For Exit Zone: The exit delay is the period of time for leaving a surveillance zone without making false alarm (i.e. Alarm 1 to Alarm 4). The purpose is to let the user / installer have enough time to leave the surveillance zone after the video recording server is armed.
  • Page 98 Example of Entry/Exit Zone WITHOUT Security Switch Usage For Entry Zone: The entry delay is the period of time between entering the surveillance zone and reaching the video recording server. In order to disarm the system for maintenance or repair, user / installer enters the surveillance zone.
  • Page 99 For Exit Zone: The exit delay is the period of time for leaving a surveillance zone without making false alarm (i.e. Alarm 1 to Alarm 4). The purpose is to let the user / installer have enough time to leave the surveillance zone after the video recording server is armed.
  • Page 100 Different Combination of Cases of Arm/Disarm, Security Switch and Alarm for the 3 Zone Type Initial State Step 1 Step 2 Step 3 Result Alarm Security Switch Fire Zone No trigger Trigger alarm Alarm trigger Trigger alarm Alarm trigger Uninstall Trigger alarm Alarm trigger Disarm...
  • Page 101 Physical Configuration for Alarm The alarm input and ground of TeleEye RX video recording server need to connect to various kinds of sensors which are commonly installed at entrance or sensitive parts of the surveillance area. [Main Menu]  [Event Handler]  [Alarm]...

  • Page 102: 4.Motion

    4.4.3.4. Motion Motion detection can be triggered when motion occurs on the camera. Motion detection has different sensitivity levels, which can be set up individually on each video input channel. There are generally 4 options: high, middle, low and custom. Custom option allows user to select the sensitivity level and detection area themselves.
  • Page 103 [Main Menu]  [Event Handler]  [Motion] Camera Select a camera Enable Enable / disable motion event Motion Detection Setting Set motion detection settings Zone Set the zone type: Entry Delay Set the entry delay time (Entry/Exit Zone only) Exit Delay Set the exit delay time (Entry/Exit Zone only) Action...
  • Page 104 [Main Menu]  [Event Handler]  [Motion]  [Motion Detection Setting] Select Select motion blocks Deselect Deselect motion blocks Select All Select all motion blocks Deselect All Deselect all motion blocks Sensitivity Set the sensitivity level Area Set the area sensitivity (Custom sensitivity only) Level Set the light sensitivity...

  • Page 105: 5.Video Loss

    4.4.3.5. Video Loss Video loss event will be triggered when the video channel input disappears, or the video recording server receives no signal from the camera. When this happens, a blue screen would be displayed on the local monitor. [Main Menu]  [Event Handler]  [Video Loss] Camera Select a camera Enable...

  • Page 106: 6.System Tamper

    If the system tamper input circuit type is normal close (NC), when the state of the circuit is opened, it indicates system tamper of TeleEye RX, while nothing happens when the state of the circuit is closed. If the alarm sensor input circuit type is normal open (NO), when the state of the circuit is closed, it indicates system tamper of TeleEye RX, while nothing happens when the state of the circuit is open.

  • Page 107: 7.Power Failure

    If the power failure input circuit type is normal close (NC), when the state of the circuit is opened, it indicates power failure of TeleEye RX, while nothing happens when the state of the circuit is closed. If the alarm sensor input circuit type is normal open (NO), when the state of the circuit is closed, it indicates power failure of TeleEye RX, while nothing happens when the state of the circuit is open.

  • Page 108: 8.Disk Usage

    4.4.3.8. Disk Usage Disk full event will be triggered if hard disk usage exceeds user specified warning level. A total of 6 warning levels can be selected: 50%, 60%, 70%, 80%, 90% and 100%. [Main Menu]  [Event Handler]  [Disk Usage] Enable Enable / disable disk full event Warning Level...

  • Page 109: Event Action

    Enable / disable the system restart event Action Set actions taken when system restarted abnormally 4.4.4. Event Action TeleEye RX HD video recording server supports 9 types of actions that can be activated by any events mentioned in above section. 1. Recording 2. Switch 3.
  • Page 110 Post-Event Recording After the event is reset, recording will continue until user defined duration time is reached. Go to [Main Menu]  [Event Handler]  Any Event  [Action]  [Recording] Enable Enable / disable event recording of that event Recording Mode Set event recording frame rate Auto:...

  • Page 111: 2.Switch

    4.4.4.2.Switch The switch action allows the recording server to control 4 external relays which are defined by user. Switch Type Two types of switch are supported: Latching: The switch turns on for a period of time. Push-button: The switch turns off 1 second after it is turned on. Latch Duration Latch duration is the period of time for turning on the latching type switch.

  • Page 112: 3.Dialback

    As a result, remote operator can recognize what situation is at the surveillance area. The Java web page can’t respond to this request, software like TeleEye sureSIGHT or sureGUARD needs to be installed to the PC to perform dialback.

  • Page 113: 4.E-Mail

    Enable Enable / disable the dialback entry IP Address Set the dialback IP address when event triggers Port Set the dialback port when event triggers 4.4.4.4.E-mail The e-mail action supports user to send e-mails to recipient address in order to notify the status of triggered event.

  • Page 114: 5.Sms

    [Main Menu]  [Event Handler]  Any Event  [Action]  [E-mail]  [SMTP Server] Server Address Set the SMTP server address Port Set the SMTP server port Authentication Is authentication required for the SMTP server User Name Set user name used in authentication Password Set password used in authentication Network Setting...

  • Page 115: 6.Buzzer

    Enable Enable / disable SMS action of that event Phone Number Set recipient phone number Action Delay Set the minimum time between 2 SMS of the same event Max SMS Set the maximum SMS of an event until event clear SMS Test Start the SMS test 4.4.4.6.Buzzer...

  • Page 116: 7.Event Led

    4.4.4.7.Event LED The event LED is the LED built on the front panel of TeleEye RX. If an event is triggered, the LED will keep blinking until the event is cleared. [Main Menu]  [Event Handler]  Any Event  [Action]  [Event LED]...
  • Page 117 [Main Menu]  [Event Handler]  Any Event  [Action]  [PTZ] Enable Enable / disable live camera action of that event Associate Camera Select PTZ cameras to be displayed when event triggers Preset Number Select preset position of PTZ camera when event triggers...

  • Page 118: Footage Extraction

    4.4.5. Footage Extraction Video footage can be extracted to USB flash device for evidence purposes. Back up video can be played in any PC without special software. There are 2 extraction modes available: Normal mode: Extract recording at original frame rate, with audio Quick: Extract recording at lower than it's frame rate without audio, so that this mode can save extracted file size...

  • Page 119: Throughput Control

    Duration Set video length of the footage Protection Enable / disable password protection Password Set extraction password (Password protection enabled only) EXTRACT Start backup using above settings 4.4.6. Throughput Control Video monitoring performance can be affected by network speed. Throughput control can limit the output data rate of the video recording server according to user setting, which should be configured to fit the network bandwidth to avoid delay or rusty video.

  • Page 120: Switch Control

    4.4.7. Switch Control The external switches connected to the video recording server can be controlled through the switch control function. The switch won’t follow the latch duration and action delay. It will remain at that state until user toggles it again or an event associated with switch action has triggered. [Main Menu] ...

  • Page 121: Time Synchronisation

    4.4.8. Time Synchronisation The time in TeleEye RX can be synchronised with timeserver in the network using the time synchronisation function. The RX can work as a timeserver if internal time server is enabled. [Main Menu]  [System]  [Date/Time]...
  • Page 122 [Main Menu]  [System] Server Information Display general information of the video recording server Registration Checking Enable / disable remote registration check Built In Web Server Enable / disable built in web server Built In Time Server Enable / disable time server function Language Set display language Date Time...

  • Page 123: Import And Export

    4.4.9. Import and Export Configurations of the video recording server can be exported to an USB flash device for backup purpose, or to copy the settings to another video server. When something goes wrong, previously exported settings can be applied through the import function. [Main Menu] ...

  • Page 124: User Account

    Export the selected settings to USB flash device 4.4.10. User Account TeleEye RX supports multiple user accounts with flexible access rights. Users with the “User Account” access right can add new account, modify existing account, or delete an account. When system startup or local user logout, access right of local menu will follow the setting of “Power On Default Right”.
  • Page 125 [Main Menu]  [User]  [Add Account] User Name User name of new account (4 – 16 characters) Local Password Password for local log in (4 – 10 characters) Retype Local Password Confirming the password Local Time Out Set the auto logout time when no local operation Account Setting Enable Access right setting System Setting Enable...
  • Page 126 [Main Menu]  [User]  [Edit/Delete Account] Most settings are the same as [Add Account] menu. Local Login Enable Enable / disable local log in (with remote log in right only) Save Save the account settings Delete Delete the account Show settings of previous / next account [Main Menu] ...
  • Page 127 Save Save the access rights when server startup or local user log out...

  • Page 128: Sms

    4.4.11. SMS User can operate 3G network connection of video server or make the video server dialback to assigned IP and port through sending SMS message when compatible 3G modem is connected to the server. For SMS dialback operation, established 3G connection will close automatically about 10 minutes if no dialback user connect to GX under SMS EVENT mode .
  • Page 129 Model Model Revision Firmware version Operator 3G network operator Signal Strength 3G network signal strength from 0 to 100 IP Address 3G network IP Driver Version Modem driver version Enable Enable/ disable 3G modem Dialup By Set dialup mode SMS EVENT: Dialup triggered by sms message STARTUP: Dialup after RX startup Active Profile...

  • Page 130: Section 5: Remote Operation

    Internet by your gateway. To access your TeleEye RX video recording server outside your private LAN, you need to do port mapping for your TeleEye RX. For detail setup procedure, please refer to user manual of your router.

  • Page 131: Icons Description

    5.2. Icons Description When monitoring using web browser, user may see different icons on the control panel or the video. A summary of their meanings can be found in the following table Icon Description Go to setting page Logout Recording Playback Screen mode selection panel 1.
  • Page 132 Event status panel 13. Video loss event 14. Motion event 15. HDD event 16. Power failure event 17. Alarm tamper event 18. System tamper event 19. Alarm event 20. Siren on/off 21. Armed / Disarmed 22. Clear event Show menu panel Menu panel 1.

  • Page 133: Basic Operation

    5.3. Basic Operation 5.3.1. View Live Video With the built-in web server function enabled, user can access the TeleEye RX video recording server easily through web browser. 1. Enter IP address plus port number format http://IPAddress:PortNumber (e.g. http://192.168.0.12:1024) or sureLINK address in web browser address bar. Procedures for getting a sureLINK address can be found in the appendix.
  • Page 134 If the camera setting does not fit the environment, select [Server]  [Video/Audio Setting]  [Video Properties] to change the configuration.

  • Page 135: Recording

    5.3.2. Recording According to different situations, user can select suitable recording mode. A. Manual Recording The start/stop operation is controlled manually by operator. Recording will be performed on all cameras once started 1. To start or stop manual recording, click on [Recording] button on the main panel. To change recording settings, go to [Server] ...

  • Page 136: Playback

    Schedule Recording TeleEye RX supports 2 types of recording schedule: Normal and Motion. Motion recording records video only when motion is detected in selected surveillance area. 1. To start or stop schedule recording, click on [Recording] button on the main panel.

  • Page 137: Advanced Operation

    5.4. Advanced Operation 5.4.1. Hard Disk Formatting Hard disk formatting is done to reconstruct the disk in recognisable format, clean up the recording space, and redeem the file allocation. Beware, formatting will erase all data within the hard disk, backup important data beforehand.

  • Page 138: Event Handling

    5.4.4. Event Handling 5.4.4.1.Arm/Disarm Arm/Disarm input is used for enhancing security level of the surveillance area. 1. Go to [Server], select [Event Matrix]  [Event]  [Arm/Disarm Input]. 2. To change arm/disarm settings, click on [Arm Setting]. 3. To add or remove arm schedules, click on [Schedule Arm/Disarm Setting]. Use the tap [Normal] and [Holiday] on the top left corner to select normal schedule or holiday schedule.

  • Page 139: 2.Security Switch

    5.4.4.2.Security Switch Security switch is only configurable when Arm/Disarm is enabled and set to hardware mode. It is used to activate entry delay and terminate exit delay for entry/exit zone alarm. 1. Go to [Server], select [Event Matrix] [Event]  [Security Switch]. 2.

  • Page 140: 3.Alarm

    5.4.4.3.Alarm Alarm can be used to detect many events, such as fire and illegal entering by unauthorised personnel. 1. Go to [Server], select [Event Matrix]  [Event]  [Alarm]. 2. Click on [Alarm Setting] and select appropriate settings in the pop up menu.

  • Page 141: 4.Motion

    5.4.4.4.Motion Motion event is triggered when movement is detected inside the surveillance area of a camera. 1. Go to [Server], select [Event Matrix] [Event] [Motion]. 2. Click on [Setting] to pop up [Motion Setting] menu. Left click mouse and drag to select the surveillance area or right click mouse and drag to deselect the area.

  • Page 142: 8.Disk Usage

    1. To enable the event, go to [Server] [Event Matrix] [Event]  [System Restart]. 5.4.5. Event Action User can define the set of actions to be taken by TeleEye RX when an event is triggered. This section shows the configuration of action settings.

  • Page 143: 2.Switch

    2. To enable the action, go to [Server]  [Event Matrix]  [Event]. Choose an event and click on [Dial Back] column. The Java web page can’t respond to dialback request, software like TeleEye sureSIGHT or sureGUARD needs to be installed to the PC to perform dialback.

  • Page 144: 6.Buzzer

    5.4.5.7.Event LED If an event is associated with LED action, the LED built on the front panel of TeleEye RX will blink when this event is triggered. This action is enabled by default. 1. To disable the action, go to [Server]  [Event Matrix]  [Event]. Choose an event and click on [LED] column.

  • Page 145: Pan Tilt Zoom (Ptz)

    5.4.6. Pan Tilt Zoom (PTZ) PTZ operations can be performed easily when a PTZ supported camera is connected to TeleEye RX video recording server. 1. Go to [Menu]  [PTZ] to open the PTZ control panel. The meaning of each icon is summarized in the following table:...
  • Page 146 Stop the auto pan operation Set the pan speed Set the tilt speed Configure the desired direction and lens’ settings as the preset positions for recall preset and patrol operation Move to the pre-defined preset location by clicking the 16 numeric buttons Add or delete preset positions associated with patrol tour using the 16 numeric buttons...

  • Page 147: Footage Extraction

    5.4.7. Footage Extraction Video footage can be extracted through network. 1. Go to [Menu]  [Footage Extraction] 2. When extraction completes, open the selected folder and double click “TPPlayer.exe” to view the extracted video 5.4.8. Throughput Control Throughput control can limit the output data rate of the video recording server. To avoid possible downgrade in video monitoring performance, this setting should be configured to fit the network bandwidth.

  • Page 148: Import And Export

    5.4.10. Import and Export Settings of the video recording server can be exported to or imported from a remote PC through network. The procedure is shown as follows: A. Import Note that the video recording server will be restarted automatically after import process is completed.

  • Page 149: User Account

    5.4.11.User Account Different users are allocated with their own account and corresponding access rights. Only accounts with the “User Account” access right have the privilege to modify the account settings. Please refer to the appendix for details. 2. Go to [Server]  [User Setting]. 3.

  • Page 150: Appendix A : Safety Instruction

    Appendix A : Safety Instruction Read the following instructions carefully, and save them for future reference. 1. Follow all warnings and instructions marked on the product and this user guide. 2. Do not place this product on unstable cart, stand, or table. The product may fall, causing serious damage to the product.

  • Page 151: Appendix B : Limited Warranty

    10. Customer shall be responsible for backing up the data contained in the disk products. 11. TeleEye shall have no responsibility arising out of any damage to, or loss of the data contained in the disk products. 12. All the above determinations are up to the sole discretion of TeleEye.

  • Page 152: Appendix C : Surelink Technology

    Appendix C : sureLINK Technology sureLINK technology is available in TeleEye RX which enables you to connect to the video recording server with broadband dynamic IP Internet connection. If you can only use broadband dial-up account to connect to the Internet through your computer, sureLINK provides a solution for sharing the Internet connection between your computer and the video recording server.
  • Page 153 A. sureLINK Application You can apply for sureLINK by visiting our web site at http://www.TeleEye.com. Follow the steps below: 1. Enter http://www.TeleEye.com in your web browser address bar to access our web site. Click on [Customer Login] button. 2. Login using your registered name and password. New customers need to sign up first.
  • Page 154 3. Select [sureLINK Registration]. Click on [sureLINK Address Registrations].
  • Page 155 Since the sureLINK (Domain name) address corresponds to a single video recording server, if you change from one video recording server to another one, you have to inform us to update our database record. To do this, you can visit our TeleEye Product Support again and follow the steps below: 1. Login in at http://www.TeleEye.com...
  • Page 156 3. Select a sureLINK address (Domain Name) you want to modify 4. Enter the old registration code, new video recording server serial number and new registration code in the fields provided. 5. Click [Modify] button to submit the form. If the above procedure is completed successfully, the new sureLINK will become effective immediately.
  • Page 157 C. sureLINK Setup in TeleEye RX After getting a sureLINK address, configure the address to RX through web browser 1. Use IP Setup Utility to access RX web page by double clicking the row represent your RX video recording server 2.

  • Page 158: Appendix D : Firmware Upgrade

    Appendix D : Firmware Upgrade Please follow the following procedures to upgrade the TeleEye RX to a new version of firmware. User can choose to perform the upgrade locally using USB flash device, or through a remote PC. USB Upgrade Step 1: Get ready the TeleEye RX firmware upgrade file *.rxp.

  • Page 159: Appendix E : Security Mode

    Appendix E : Security Mode TeleEye RX support multiple user accounts and flexible access right. The comparison of the security modes can be found in the following table: Description Number of account Account apply on Remote software and local OSD Password length 4 –...
  • Page 160 By default, 2 preset accounts: ADMINISTRATOR and USER1 are stored in the video recording server. The account ADMINISTRATOR cannot be removed. When TeleEye RX startup or local user logout, access right of local menu will follow the setting of “Power On Default Right”.
  • Page 161 Advanced security mode – Access right Group Features Involved Video monitoring Basic video monitoring with fixed cameras Browsing the event status ** Audio Audio monitoring ** PA with microphone, PA with pre-recorded voice clips Playback Video playback ** Browsing event log, connection log, setting log and operation log Camera control PTZ ** Event control...

  • Page 162: Appendix F : General Terms Discussion

    Registration Checking When this feature of TeleEye RX is enabled, users need to do the registration in the remotely connecting software (e.g. JAVA web page, TeleEye sureSIGHT) for authorization before the video recording server can be used.

  • Page 163: Appendix G : Audit Trail Log Description

    Appendix G : Audit Trail Log Description A. Audit Trail Log Description of Setting Log Event short form: [Event] Arm/disarm input Secu Switch Security switch input Alarm Alarm sensor input Motion Motion Video Loss Video loss Disk Usage Disk usage Sys Tamper System tamper input Power Fail...
  • Page 164 Retention Enabled Enable / disable recording retention Retention Period Change retention period Retention Time Change retention time Rec Audio Channel Change recording audio channel Switch Name Change switch name Switch Type Change switch type Date Time Change date time Time Zone Change time zone Auto IP Enable / disable auto IP...
  • Page 165 Dialback Retry Duration Change dialback retry duration Dialback Retry Count Change dialback retry count Dialback Type Change dialback type [Event] Email Enable / disable e-mail action of the event SMTP Server Change SMTP server address SMTP Authentication Enable / disable SMTP server authentication SMTP User Name Change SMTP server user name SMTP Password...
  • Page 166 Network Backup Start backup from remote interface Backup to USB Start backup to local USB flash device Stop Backup Stop backup Scan Disk Scan hard disk Format Disk Format hard disk Switch X On Turn on switch X Switch X Off Turn off switch X Restore Factory Restore default factory setting...

  • Page 167: Appendix H : Specifications

    Appendix H : Specifications Model RX806 RX812 RX816 Video Input No. of Channels Format PAL: 625 lines, 25fps NTSC: 525 lines, 30fps composite video, 1Vpp, 75 ohm, BNC Resolution PAL: 960x576 NTSC: 960x480 Video Output Digital TV 1 Channel, 1920x1080 50p/60p...
  • Page 168 VIDEO MEDIA USB flash, HDD and TCP/IP EXTRACTION MODES All cameras, selected cameras, quick mode COMMUNICAITON NETWORK RJ-45, 10/100 base-T Ethernet CONCURRENT USERS CONNECITON LAN / Broadband / narrowband / mobile STREAM BUILT-IN WEB JAVA SERVER KEYBOARD RS-422 / RS-485, 1 channel input CONTROL USB 2.0, 3 channels OTHERS...

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