Nu-Flame THE HOTBOX H.E. Use, Installation & Servicing Instructions

Heater suitable for natural gas at inlet pressure 20mbar or propane at inlet pressure 37mbar

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THE HOTBOX H.E.
Heater Suitable For Natural Gas at Inlet Pressure 20mbar
or Propane at Inlet Pressure 37mbar
USE, INSTALLATION & SERVICING INSTRUCTIONS
ALL INSTRUCTIONS MUST BE LEFT WITH THE USER FOR
SAFE KEEPING
MANUFACTURED by:
Nu-Flame Limited
Unit 4, Kimpton Trade & Business Centre
Minden Road, Sutton, Surrey SM3 9PF
Tel: 020 8254 6802
Fax: 020 8641 9992
Email: sales@nu-flame.co.uk
Country of Destination - GB & IE
Revision 16.6.16 RF

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Summary of Contents for Nu-Flame THE HOTBOX H.E.

  • Page 1 USE, INSTALLATION & SERVICING INSTRUCTIONS ALL INSTRUCTIONS MUST BE LEFT WITH THE USER FOR SAFE KEEPING MANUFACTURED by: Nu-Flame Limited Unit 4, Kimpton Trade & Business Centre Minden Road, Sutton, Surrey SM3 9PF Tel: 020 8254 6802 Fax: 020 8641 9992 Email: sales@nu-flame.co.uk...
  • Page 2: Table Of Contents

    CONTENTS Section No Subject Page User Section Contents Page Box Contents Fitting Kit Contents Important Notes Lighting & Controlling the Fire Cleaning the Fire Servicing Installation Section Record Data Installation Requirements Appliance Data Appliance Dimensions Fret Requirements Flue Requirements Ventilation Gas Supply Sections 12 - 15 are for the various installation applications - Ensure you refer to the section relevant to your requirement...
  • Page 3: Fitting Kit Contents

    THE HOTBOX H.E. FITTING KIT CONTENTS: Cable Fixing Kit (2 # cables and fittings, 4 # eyebolts, 4 # screws and 4 # plastic plugs). 1 # Flue Restrictor. 2 # No.8 x 10mm pointed self tapping screws for the restrictor. 4 # Magnets for holding Front Trim on.
  • Page 4: Important Notes

    (blocked chimney) that would lead to incomplete combustion of the gas. It must not be tampered with and only replaced with a genuine Nu-Flame ODS.
  • Page 5: Lighting & Controlling The Fire

    2. - LIGHTING & CONTROLLING THE FIRE General The fire is available with 4 Control Options: a Manual Control (Fire is lit and adjusted manually), a side fitted 2 Button High Level Control (Fire when lit can be controlled with the Push Buttons), a side fitted 3 Button High Level Control (Fire can be lit and controlled with the Push Buttons) or Thermatronic Radio Frequency Electronic Control System (Fire is lit and operated with the Handset).
  • Page 6 e. Battery Replacement. The Batteries should be replaced every season, you will notice they need changing as gradually the Push Buttons cease to operate the Control. f. Changing the Receiver Batteries. To change the Receiver Batteries remove the Ash Pan Cover and locate the electronic receiver box, underneath the fire on the left hand side.
  • Page 7: Cleaning The Fire

    2.7.- COAL-COKE EFFECT LEVER Note : This Feature is not used on either the Natural Gas Pebble Fire or the Propane Fires. The Natural Gas Coal Fire Model is fitted with a control lever to enable different flame effects to be created. With the lever pushed-in the flames will be quite yellow replicating a Coal Fire Flame Effect.
  • Page 8: Installation Requirements

    5. - INSTALLATION REQUIREMENTS THIS APPLIANCE MUST BE INSTALLED AND SERVICED BY A PROPERLY QUALIFIED, (IN ACCORDANCE WITH LOCAL & NATIONAL CODES), INSTALLATION ENGINEER. It is the Law in the UK that All gas appliances are installed by a competent person in accordance with the GAS SAFETY (INSTALLATION AND USE) REGULATIONS 1998 (As amended), the relevant British Standards for Installation work, Building Reg- ulations, Codes of Practice and these Instructions.
  • Page 9: Fret Requirements

    It must not be tampered with and only replaced with a genuine Nu-Flame ODS Pilot.
  • Page 10: Gas Supply

    11. - GAS SUPPLY It Is Recommended to Check The Next Section as Building Work May Affect the Gas Supply Routing. a. Carry out a gas soundness test before working on the gas supply. b. Gas supply provision should be made in accordance with the latest Gas Safety (Installation and Use) Regulations as amended. c.
  • Page 11: Class 1 & Lined Flue Fire Surround Application

    CLASS 1 OR LINED FLUE FIRE SURROUND APPLICATION IREPLACE CONSTRUCTION 12.1 - FIRE SURROUND APPLICATIONS Fireplace Construction Fireplace Minimum Requirements With 16” Chairbrick There must be no combustible materials inside the fireplace opening. 12.2 - FIRE SURROUND REQUIREMENTS (See diagram in Section 12.1) º...
  • Page 12: Pre-Cast Fireplace Application - Fireplace Construction

    13. INSTALLATION INTO A PRE-CAST FLUE (Rebated Fire Surround Rated 150ºC or Purpose Built Surround Extension) IREPLACE CONSTRUCTION 13.1 - EXISTING MINIMUM PRE-CAST FLUE FIREPLACE REQUIREMENTS ! IMPORTANT NOTE ! THERE ARE NUMERIOUS DIFFERENT SIZES OF PRE-CAST FLUE FIREPLACES AND THE FOLLOWING DETERMINES THE MINIMUM REQUIREMENTS AND THE ADDITIONAL BUILDING WORK REQUIRED.
  • Page 13 13.2 - FIREPLACE MINIMUM REQUIREMENTS (See diagram in Section 13.1) With the Majority of Pre-Cast Flue Fireplaces there will be insufficient depth-width and building work with either a Purpose Made Non Combustible Fire Surround or Rebated Fire Surround Will be Required to Create the Necessary Fireplace Prior to Installation.
  • Page 14: Bs715 Shallow Flue Box With 5" Twin Wall Flue Application

    14. BS715 SHALLOW FLUE BOX WITH TWIN WALL 5” FLUE – FALSE CHIMNEY BREAST CONSTRUCTION WITH FIRE SURROUND OR HOLE IN THE WALL APPLICATIONS 14.1 - FALSE CHIMNEY BREAST CONSTRUCTION BS715 Shallow Flue Box Application BS715 Flue Box Hole In The Wall Construction There must be no combustible materials used inside the flue box.
  • Page 15 q. The recommended height for the base of the Builders Opening is 320mm above floor level. The minimum height for the base of the Builders Opening is 250mm above floor level. r. The Fireplace Opening should have provision for a gas supply through the rear, see Section 11 Gas Supply. s.
  • Page 16: Hole In The Wall Application Into Class 1 & Lined Flue

    15. HOLE IN THE WALL APPLICATIONS INTO CLASS 1 or LINED FLUE BUILDERS OPENING 15.1 - SLIPS & WALL COVERINGS º It is essential to use marble, slate or stone slips, fitted around the builders opening. The slips must have a temperature rating of 150 and be 20mm (min) thick and typically form a border round the opening of 100mm.
  • Page 17: Fixing The Fire

    Hole in the Wall Installation into Class 1 or Lined Flue 15.3 - CLEARANCES TO COMBUSTIBLE MATERIALS Any combustible sidewall must be at least 500mm from the inside of the builders/fireplace opening. With all heating appliances, soft furnishings, decorations and wall coverings may discolour or scorch if placed too close.
  • Page 18 16.2 - FITTING THE FIRE - references should be made to the drawings overleaf. ! IMPORTANT NOTE ! TAKE GREAT CARE WHEN WORKING INSIDE THE FIRE NOT TO MARK THE CERAMIC LINING PANELS. a. Using a Dust Sheet or equivalent protect the area around the Fire Installation. b.
  • Page 19: Arrangement Of The Fuel Effect

    Hole Positions in back of Fireplace Opening Side View of Cable Fixing System 17. - ARRANGEMENT OF THE FUEL EFFECT (COALS or PEBBLES as Ordered). Remove all the Fuel Effect parts, you will see there are different sizes and shapes of either Coals or Pebbles with 2 different Matrixes, the Front (in 2 halves) and Rear Matrix.
  • Page 20 d. For Coals Layout Fit 2 Large Coals at the Centre-Rear of the Fire. For Pebbles Layout Choosing different colours and textures fit 2 Large Pebbles at the Centre-Rear of the Fire. e. For Coals Layout Fit 2 Small ‘C’ Coals, 1 to the far left and 1 to the far right of those fitted in d.
  • Page 21 i. For Coals Layout Fit 3 Triangular Coals along the Front of the Matrix. For Pebbles Layout Fit 3 Long Pebbles Nos. 4, 5 & 6 along the Front of the Matrix, with their narrow ends inward. Note: Place the Central Triangle Coal/Pebble slightly forward to cover the joint in the Front Matrix j.
  • Page 22: Testing, Commissioning & Use

    18. - TESTING, COMMISSIONING & USE ! IMPORTANT NOTE ! During its first period of use any protective coatings and oils will burn out of the fire and it is wise to ventilate the room for the first hour; also advise the customer that this may persist for the first few days until the fire is fully burnt-in.
  • Page 23: Briefing The Customer

    Pull off the Outer Trim/Frame, (Locate the 4 magnets), & turn off the gas supply to the fire at the isolation/pressure test elbow. h. If any parts need replacement, use only genuine parts supplied by Nu-Flame Ltd. Some components may look similar to those used in other gas fire, but these are not necessarily the same due to performance variations and must not be used.
  • Page 24: Fault Finding Guide, Symptoms & Possible Cause

    Important : In instances where it is indicating that the main control system needs changing, (specifically the 3 Button High Level or Thermatronic Control Systems), you should investigate returning the whole Burner Control Assembly to Nu-Flame for recti- fication as this could be the least cost option.
  • Page 25 Important : In instances where it is indicating that the main control system needs changing, (specifically the 3 Button High Level or Thermatronic Control Systems), you should investigate returning the whole Burner Control Assembly to Nu-Flame for recti- fication as this could be the least cost option.
  • Page 26: Diagram Of Infrared Control System

    22. - DIAGRAM OF INFRARED CONTROL SYSTEM...
  • Page 27: Guarantee

    Nu-Flame Warranty and Repair Procedure for The Hotbox H.E. The Nu-Flame Hotbox H.E. is guaranteed for 1 year from the date of purchase. During that time our guarantee is to send replacement parts for a fire that proves to have faulty components or workmanship. At our option we may decide to repair, or replace, at no charge a fire that proves to have faulty components or workmanship.

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