Nintendo 3ds Operation Manual page 11

Problem
•
Has the Game Card been correctly inserted?
Insert the Game Card gently but firmly until it clicks into place.
•
There is no video or audio output
Is the system in Sleep Mode?
If the system is in this state, exit Sleep Mode. Some software can enter Sleep Mode even
without the system being closed.
There are black or bright dots
Small numbers of stuck or dead pixels are a characteristic of LCD screens. These are normal
on the LCD screens that do not
and should not be considered as a defect. The 3D Screen and Touch Screen have different
go away / There are dark or light
specifications, so their colour displays and levels of brightness may differ.
patches on the LCD screens
•
Does Circle Pad input match what you see on screen?
In rare cases, the Circle Pad's input may stop working properly after long periods of use or
being used forcefully. If the in-game movements do not match the Circle Pad input, use the
CIRCLE PAD option in System Settings to calibrate the input.
Note: If movements are being input despite the Circle Pad not being used, and you are unable to use
the buttons or Touch Screen, turn the system off, then start it again on the Circle Pad calibration screen
by pressing the POWER Button while pressing and holding L Button + R Button + Y Button.
The Circle Pad doesn't
work properly
•
Does the Touch Screen input match what you see on screen?
If the in-game movements do not match the Touch Screen input, use the TOUCH SCREEN
option in System Settings to calibrate the input.
Note: If you are unable to use the Touch Screen to perform this procedure, turn the system off, then
start it again on the Touch Screen calibration screen by pressing the POWER Button while pressing
and holding L Button + R Button + X Button.
The Touch Screen doesn't
work properly
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Solution Problem
•
Have you attached a commercially available protective sheet to the Touch Screen?
If you have applied a commercially available protective sheet to the Touch Screen, refer to its
instruction manual and be sure it has been applied correctly before attempting to calibrate
the Touch Screen.
The Touch Screen doesn't
work properly
Not aligned
If the screen stays black when you turn the system on or when you exit Sleep Mode (reopen
The screen goes completely black the system after closing it while the power is on), or the screen suddenly goes black during
and the system won't respond /
gameplay and the system stops responding, turn the system off by holding the POWER Button
The system freezes up down until the Power LED goes out, then press the POWER Button again to turn the system
back on.
•
Has the microSD card been correctly inserted into the system?
Turn the power off and insert the microSD card gently but firmly until it clicks into place in
My microSD card is not
the microSD card slot on the back of the system
responding
•
Are the microSD card terminals dirty?
Softly wipe the terminals with dry cotton to avoid damaging the microSD card.
If you need further help...
If your system still does not operate correctly after trying these troubleshooting steps or the ones listed in the HOME Menu electronic manual,
we recommend that you read the manufacturer's warranty and call Nintendo Customer Support to request an inspection of the affected item.
There you can find information on how to request a repair, the terms of the warranty and the terms of the repair service.
Disposal of this Product at the End of its Life
The crossed-out wheeled bin symbol means that this product should not be disposed of in your general household waste. Waste electrical
and electronic equipment may contain hazardous substances which, if not treated properly, could lead to damage to the environment and
human health. Instead, please contact your local authority for information on suitable collection sites and recycling facilities, or contact your
local retailer who, in exchange for your buying an equivalent new product, may take back this product for free for recycling. This way you will
be helping to ensure that the equipment is properly treated and its parts recovered, recycled or reused in an environmentally friendly way.
Solution
Trapped air or dirt
( p. 18).
[220115/UKV/WEEE-1]
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