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Verland Ultamus Raid 4800 Setup Manual

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ULTAMUS RAID 4800
Overland
Storage
Storage Appliance
Setup Guide
June 2007
10400121-101-SG

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Summary of Contents for Verland Ultamus Raid 4800

  • Page 1 ULTAMUS RAID 4800 Overland Storage Storage Appliance Setup Guide June 2007 10400121-101-SG...
  • Page 2 ULTAMUS RAID 4800 Setup Guide OVERLAND STORAGE END USER LICENSE AGREEMENT (“EULA”) IMPORTANT NOTICE - PLEASE READ THIS END USER SOFTWARE LICENSE AGREEMENT (“EULA”) CAREFULLY BEFORE USING THE SOFTWARE CONTAINED IN THIS EQUIPMENT OR USING THIS EQUIPMENT IN ANY MANNER.
  • Page 3 ULTAMUS RAID 4800 Setup Guide 12. Restricted Rights. The Software will be classified as “commercial computer software” as defined in the applicable provisions of the Federal Acquisition Regulation (the “FAR”) and supplements thereto, including the Department of Defense (DoD) FAR Supplement (the “DFARS”). The parties acknowledge that the Software was developed entirely at private expense and that no part of the Software was first produced in the performance of a Government contract.
  • Page 4 ULTAMUS RAID 4800 Setup Guide Overland Storage, Inc. 4820 Overland Avenue San Diego, CA 92123 U.S.A. Tel: 1 (800) 729-8725 (toll-free U.S.) Tel: +1 (858) 571-5555 Option 5 (International) Fax: +1 (858) 571-0982 (general) Fax: +1 (858) 571-3664 (sales) www.overlandstorage.com...

  • Page 5: Table Of Contents

    ........1 ULTAMUS RAID 4800 Array ......2 ULTAMUS RAID 4800x Expansion Array .
  • Page 6 ULTAMUS RAID 4800 Setup Guide Contents Cabling the Enclosures ......32 Cabling Multiple Enclosures ......34 Ethernet Connection .
  • Page 7 ULTAMUS RAID 4800 Setup Guide Contents AC Power (450W Power Supply/Cooling Module) ....62 Power Supply Safety and EMC Compliance ....62 Power Cord .
  • Page 8 ULTAMUS RAID 4800 Setup Guide Contents viii 10400121-101-SG 06/07...

  • Page 9: Chapter 1 Introduction

    Introduction CHAPTER General The ULTAMUS RAID 4800 platform is a 4U SATA disk drive RAID enclosure, with either 24 or 48 drives, capable of providing up to 36TB of data storage per enclosure using 750GB capacity disk drives. Figure 1-1: ULTAMUS RAID 4800 Storage System...

  • Page 10: Ultamus Raid 4800 Array

    ULTAMUS RAID 4800 Setup Guide Chapter 1 ULTAMUS RAID 4800 Array The ULTAMUS RAID 4800 as supplied contains: • Chassis and Backplane with integral (front panel mounted) Operator’s Panel • Up to 48 Drive Carrier Modules, using SATA disk drives •...
  • Page 11 ULTAMUS RAID 4800 Setup Guide Chapter 1 Figure 1-3: ULTAMUS RAID 4800x Rear View (with ACRS Installed) Figure 1-4: ULTAMUS RAID 4800 Enclosure Components (Cutaway) 10400121-101-SG 06/07...

  • Page 12: Enclosure Chassis

    ULTAMUS RAID 4800 Setup Guide Chapter 1 Figure 1-5: ULTAMUS RAID 4800 Module Locations Figure 1-6: ULTAMUS RAID 4800x Module Locations Enclosure Chassis The chassis consists of a sheet metal enclosure assembly containing an integrated Baseplane and Backplane PCB, a drive module runner system, and a Display Panel with status LEDs located on the front.
  • Page 13 • A Power On/Standby button. At the rear, the chassis assembly contains six module bays to house the three Power Supply/Cooling modules, two FC-SAS RAID Controller modules (ULTAMUS RAID 4800) or SAS EBOD I/O modules (ULTAMUS RAID 4800x), and one optional ACRS (AC Redundant Switch) module.

  • Page 14: Eip Card

    ULTAMUS RAID 4800 Setup Guide Chapter 1 EIP Card The Enclosure Interface Processor (EIP) card contains a processor which interfaces to devices on the baseplane, and RAID Controllers or EBOD I/O modules to monitor internal functions and mode settings. Monitoring information from the EIP card is displayed on the LEDs and the LCD located on the Display Panel.

  • Page 15: Sas-Sata Channel Card

    ULTAMUS RAID 4800 Setup Guide Chapter 1 SAS-SATA Channel Card The SAS-SATA Channel cards each contain SAS expander devices that provide switch- based connectivity to SATA drives in the enclosure. In dual port applications, a SATA port selector located on a dongle on the drive carrier is used to enable dual port capability.
  • Page 16 ULTAMUS RAID 4800 Setup Guide Chapter 1 Table 1–2: LED Definitions Definition Normal Status Fault Status Power On Enclosure Power status ON GREEN - Power ON ON YELLOW - System is running from Standby Voltage and not Powered PSU/Cooling Module...

  • Page 17: Enclosure Switches

    ULTAMUS RAID 4800 Setup Guide Chapter 1 Important: Individual drive fault indications are provided via the Status LED on the drive carrier module. If a drive fault occurs, the software will notify you of the problem. Access the enclosure and open the lid, observing for which disk drive carrier is indicating a fault by illuminating its Status LED.

  • Page 18: Plug-In Modules

    ULTAMUS RAID 4800 Setup Guide Chapter 1 Figure 1-15: Enclosure Switches Plug-in Modules The enclosure requires the following modules for normal operation: Power Supply/Cooling modules (3), RAID Controllers (2) or EBOD I/O modules (2), and an ACRS module (1). Power Supply/Cooling Module Three auto ranging AC 450W Power Supply/Cooling modules are supplied mounted at the rear of the enclosure as part of the core product.

  • Page 19: Acrs Module (Optional)

    ULTAMUS RAID 4800 Setup Guide Chapter 1 Figure 1-16: Power Supply/Cooling Module LEDs Four LEDs are mounted on the front panel of the Power Supply/Cooling module and indicate the status of the power supply and cooling fans (see Table 1–3).

  • Page 20: Raid Controller Module

    RAID Controller Module The ULTAMUS RAID 4800 enclosure houses two RAID Controller modules shown in Figure 1-18. Figure 1-18: RAID Controller Module (Shown Upside Down)
  • Page 21 ULTAMUS RAID 4800 Setup Guide Chapter 1 The plug-in RAID Controller modules have been designed for integration into the enclosure, utilizing Fibre Channel interconnections with the host computer system and a SAS expansion port. It supports 512 MB or 1GB cache memory configuration.
  • Page 22 ULTAMUS RAID 4800 Setup Guide Chapter 1 Table 1–4: RAID Controller Module - LED & Icon Status Descriptions (Continued) LED/Icon Description Controller Activity This LED/icon appears adjacent to the controller’s Ethernet and host FC ports. Illuminated - RAID Controller activity is occurring.

  • Page 23: Backup Battery

    It requires a special cable available from your supplier. The RS-232 port is for Ethernet connections only. Do not connect to a telecommunications network. Figure 1-20: ULTAMUS RAID 4800 with RAID Modules Installed Backup Battery The RAID Controller module includes a removable backup battery that provides protection of the cache contents if the AC power fails.

  • Page 24: Ultamus Raid Manager Storage Management Software

    The module is supplied with a base IP address to allow the user to connect to it using an Ethernet CAT-5e cable and then to the host network. Refer to the ULTAMUS RAID 4800 User Guide for more information on starting up ULTAMUS RAID Manager.

  • Page 25: Drive Carrier Module

    ULTAMUS RAID 4800 Setup Guide Chapter 1 Figure 1-23: EBOD I/O Module LED Indicators Table 1–5: EBOD Module LED Descriptions State Description Activity GREEN Ready. FLASHING GREEN Activity on the SAS lane. Not ready. System Health GREEN Normal operations. AMBER Fault condition.

  • Page 26: Visible And Audible Alarms

    ULTAMUS RAID 4800 Setup Guide Chapter 1 The carrier handle provides the following functions: • Securing the carrier into and removing it from drive bays. • Positive “spring loading” of the drive/baseplane connector. • Displaying a Drive Status LED. Note: The enclosure design allows for drive bays to be left empty without the need for installing dummy drive carriers.

  • Page 27: Installing And Connecting

    Unpacking the ULTAMUS RAID storage array Array The contents of the shipping box are: • One ULTAMUS RAID 4800 head unit or ULTAMUS RAID 4800x expansion unit • Accessory Kit that contains: • Rack Kit with adjustable rail slides and hardware for a standard 19-inch rack •...

  • Page 28: Introduction

    ULTAMUS RAID 4800 Setup Guide Chapter 2 Introduction In this chapter you are shown how to install your ULTAMUS RAID 4800 or ULTAMUS RAID 4800x into a 19-inch rack cabinet. Caution: When cabling power to the subsystem, use only the power cords supplied or cords which match the specification quoted in section Power Cord on page 62.

  • Page 29: Drive Bay Numbering Convention

    Enclosure Installation Pre-Requisites Warning: The ULTAMUS RAID 4800 or ULTAMUS RAID 4800x enclosure with all its component parts installed is too heavy for a single person to easily install into a rack cabinet. The following procedures describe the installation of the ULTAMUS RAID 4800...

  • Page 30: Preparation Of Site And Host Server

    Before you begin, make sure that the site where you intend to set up and use your ULTAMUS RAID 4800 or ULTAMUS RAID 4800x storage system has the following: • Standard AC power from an independent source or a rack Power Distribution Unit with a universal power supply (UPS).

  • Page 31: Planning And Configuring Your Installation

    Rack Installation Pre-Requisites The ULTAMUS RAID 4800 or ULTAMUS RAID 4800x enclosure is designed for installation into a 19 inch rack cabinet capable of holding the enclosure. • A maximum of 6 enclosures can be installed and serviced within a rack cabinet.

  • Page 32: Parts Check List

    ULTAMUS RAID 4800 Setup Guide Chapter 2 Parts Check List Figure 2-4: Rail Kit Parts List Tools Required • Slotted screwdriver • 3mm Allen key (supplied) • #2 Pozidrive screwdriver • #2 Pozidrive screwdriver, 18" long Assemble the Mounting Rails in the Rack Secure the left and right hand mounting rails to the two rear uprights of the rack with eight (8) screws and washers included in the rail kit fixings.
  • Page 33 ULTAMUS RAID 4800 Setup Guide Chapter 2 Important: The correct screws and washers should be used to secure the front mounting rails to the rack uprights. Ensure that the shoulders of the screws are seated correctly in the holes. For square holes use washer Item 2, and for round holes use washer Item 3, Figure 2-4.

  • Page 34: Assemble The Enclosure Rails To The Enclosure

    ULTAMUS RAID 4800 Setup Guide Chapter 2 Assemble the Enclosure Rails to the Enclosure A rail kit (left hand and right hand) is composed of three telescopic rails, which is supplied pre-assembled to each Mounting Rail. The inner telescopic rail (enclosure rail) must be...
  • Page 35 ULTAMUS RAID 4800 Setup Guide Chapter 2 Figure 2-8: Locking Pins Locations Note: Locking pins are noted in the above illustration with a number “13.” This number is the item number on the kit parts list, see Figure 2-4. 4 With the assistance of another installer, position the enclosure so that the enclosure rails...
  • Page 36 ULTAMUS RAID 4800 Setup Guide Chapter 2 Figure 2-9: Extending the Rails 6 Push the enclosure into the rack, releasing the front and rear latches as necessary (see Figure 2-10). Figure 2-10: Installing an Enclosure in a Rack 7 Slide the enclosure out and push it back into the rack to check that it still runs freely.

  • Page 37: Grounding Checks

    Warning: To ensure protection against electric shock caused by HIGH LEAKAGE CURRENT (TOUCH CURRENT), the ULTAMUS RAID 4800 or ULTAMUS RAID 4800x must be connected to at least two separate and independent sources. This is to ensure a reliable earth connection.
  • Page 38 ULTAMUS RAID 4800 Setup Guide Chapter 2 1 Secure the Cable Management Assembly (CMA) Inner members to the enclosure with hinge pins (Figure 2-12). Enclosure Flange Mounting Rail Figure 2-12: Installing CMA Members 2 Secure the CMA Outer members to the Inner members and the mounting rails with hinge...
  • Page 39 ULTAMUS RAID 4800 Setup Guide Chapter 2 Figure 2-14: Installing Two Bifurcated Power Cables & ACRS (CMA members omitted for clarity) 4 Route the power cables along the left CMA (Figure 2-15). Figure 2-15: CMA Cable Routing 5 Secure the power cables to the left CMA around the hinges with Velcro cable ties (Figure 2-16).

  • Page 40: Cabling The Enclosures

    ULTAMUS RAID 4800 Setup Guide Chapter 2 Figure 2-16: Attaching Velcro Cable Ties 6 Plug the network cables into RAID Controller or EBOD I/O modules. 7 Secure the network cables to the right CMA around the hinges with Velcro cable ties.
  • Page 41 ULTAMUS RAID 4800 Setup Guide Chapter 2 Figure 2-17: Connecting A Single Host Figure 2-18: Connecting Dual Hosts 10400121-101-SG 06/07...

  • Page 42: Cabling Multiple Enclosures

    To achieve drive expansion up to 96 disk drives, the ULTAMUS RAID 4800x expansion enclosure is connected to the ULTAMUS RAID 4800 RAID enclosure. The connection uses SAS cables, up to a maximum of two (2) enclosures including the RAID enclosure. The...

  • Page 43: Ethernet Connection

    ULTAMUS RAID 4800 Setup Guide Chapter 2 Figure 2-20: Connecting The Expansion Enclosure Ethernet Connection An RJ-45 10/100BASE-T Ethernet port allows the controller to be connected to a network to enable out-of-band management and monitoring using the embedded ULTAMUS RAID Manager module and software.
  • Page 44 ULTAMUS RAID 4800 Setup Guide Chapter 2 Figure 2-21: Opening the Lid 2 Release the drive carrier handle by sliding the latch to the unlock position (towards the front of the enclosure) and pivoting the handle to the upright position.
  • Page 45 ULTAMUS RAID 4800 Setup Guide Chapter 2 Figure 2-22: Releasing the Drive Carrier Latch 3 Insert the drive carrier into the enclosure. Important: Ensure that the drive carrier is orientated so that the handle opens towards the front of the enclosure (Figure 2-23).
  • Page 46 ULTAMUS RAID 4800 Setup Guide Chapter 2 Figure 2-24: Securing a Drive Carrier Module 5 Seat the drive carrier - the camming foot of the carrier engages into a slot in the enclosure drive bay. 6 When the drive carrier is fully seated, close the handle. A click should be heard as the latch...

  • Page 47: Supported Configurations

    Chapter 2 Supported Configurations The ULTAMUS RAID 4800 storage system is designed to operate with two RAID Controller modules and two SAS-SATA Channel cards installed. The ULTAMUS RAID 4800x expansion enclosure is designed to operate also with two EBOD I/O modules and two SAS-SATA Channel cards installed.
  • Page 48 ULTAMUS RAID 4800 Setup Guide Chapter 2 10400121-101-SG 06/07...

  • Page 49: Powerup And Startup

    CHAPTER Before You Begin Before powering up the ULTAMUS RAID 4800 or ULTAMUS RAID 4800x enclosure, ensure that all the modules are firmly seated in their correct bays. All three Power Supply/Cooling modules must be installed in order to power up the enclosure.

  • Page 50: Display Panel Status Indicators

    ULTAMUS RAID 4800 Setup Guide Chapter 3 • Under normal conditions the Power Good LED should be illuminated green. • If a problem is detected, the specific component LED will illuminate amber. Table 3–1: Power Supply/Cooling Module LED Status LEDs and Icons...

  • Page 51: Display Panel Leds

    ULTAMUS RAID 4800 Setup Guide Chapter 3 Display Panel LEDs The Display Panel LEDs fault and status conditions are shown in Figure 3-1 and defined Table 3–2: Table 3–2: Display Panel LED States Status Power On (GREEN) Power applied. (YELLOW) System is running from standby voltage and not powered on.

  • Page 52: Starting The Drives

    ULTAMUS RAID 4800 Setup Guide Chapter 3 Starting the Drives Unless otherwise selected during installation, all drives in the enclosure should automatically start their motors when power is applied. If this has not occurred one of the following conditions may exist: •...

  • Page 53: Ultamus Raid Manager Software

    ULTAMUS RAID Manager Software CHAPTER ULTAMUS RAID Manager software is a full-featured HTML-based software suite designed to configure, manage, and monitor the ULTAMUS RAID 4800 and ULTAMUS RAID 4800x arrays. ULTAMUS RAID Manager provides the centralized local and remote management tool to control primary storage assets vital to ensuring maximum data reliability, network up- time, and system serviceability.

  • Page 54: Troubleshooting Assistance

    To assist you when troubleshooting problems with your system, the Events chapter located in the ULTAMUS RAID 4800 User Guide (on your ULTAMUS Software and Documentation CD) and the online help provide a list of all the events that can occur, along with a possible cause and action to take.

  • Page 55: Setting Up The Embedded Ultamus Raid Manager

    ULTAMUS RAID 4800 Setup Guide Chapter 4 Setting up the Embedded ULTAMUS RAID Manager To set up ULTAMUS RAID Manager on Windows 1 Insert the ULTAMUS Software and Documentation CD into your CD drive. the autorun program will automatically start the navigation menu.

  • Page 56: Using The Ultamus Raid Manager

    Using the ULTAMUS RAID Manager The detailed instructions for setting up and using your ULTAMUS RAID Manager software features are provided in a separate document, the ULTAMUS RAID 4800 Users Guide, found on your ULTAMUS Software and Documentation CD. 10400121-101-SG 06/07...

  • Page 57: Appendix A Faults And Troubleshooting

    Faults and Troubleshooting APPENDIX Overview ULTAMUS RAID 4800 and ULTAMUS RAID 4800x arrays include a processor and associated monitoring and control logic to enable them to diagnose problems within the array’s power, cooling, RAID Controller or Disk I/O modules, and drive systems.

  • Page 58: Status Indicators (Leds)

    ULTAMUS RAID 4800 Setup Guide Appendix A 2 Check that all drive carrier modules have been correctly installed and that the LEDs on all installed drive carrier modules are illuminated Green. Note that the drive LEDs will not be lit during drive spinup.

  • Page 59: Raid Controller Module

    ULTAMUS RAID 4800 Setup Guide Appendix A Table A–2: SAS-SATA Channel Card LEDs State Description GREEN Flashes slowly (0.5 Hz) Normal operation. AMBER Flashes fast (2 Hz) Initialization error. RAID Controller Module The ULTAMUS RAID Controller module incorporates monitoring status LEDs as defined...

  • Page 60: Ebod I/O Module Leds

    ULTAMUS RAID 4800 Setup Guide Appendix A Table A–3: RAID Controller Module - Icon & LED Status Descriptions LED/Icon Description Controller Activity This LED/icon appears adjacent to the controller’s Ethernet and host FC ports. Illuminated - RAID Controller activity is occurring.

  • Page 61: Eip Card Leds

    ULTAMUS RAID 4800 Setup Guide Appendix A Table A–4: EBOD I/O Module LED Descriptions State Description Activity GREEN Ready FLASHING GREEN Activity on the SAS lane Not ready System Health GREEN Normal operations AMBER Fault condition EIP Card LEDs The EIP card incorporates the following LED indicators: •...
  • Page 62 ULTAMUS RAID 4800 Setup Guide Appendix A Table A–5: Enclosure Display Panel LED States Display Panel LEDs Description Power PSU/Coo Rear I/O EIP Card Channel Drive Other ling Module Card Fault Associated Status Status LEDs or (Green/ Alarms Amber) (Amber)

  • Page 63: Enclosure Display Panel Lcd

    ULTAMUS RAID 4800 Setup Guide Appendix A Table A–5: Enclosure Display Panel LED States Display Panel LEDs Description Power PSU/Coo Rear I/O EIP Card Channel Drive Other ling Module Card Fault Associated Status Status LEDs or (Green/ Alarms Amber) (Amber)
  • Page 64 ULTAMUS RAID 4800 Setup Guide Appendix A Figure A-6: Typical Multiple Fault Display The Display Panel will display icons and text message, and are detailed in the table below. These are typical examples. See note that follows this table. Table A–6: Possible Fault Icons...

  • Page 65: Audible Alarm

    ULTAMUS RAID 4800 Setup Guide Appendix A Table A–6: Possible Fault Icons Icons Text String Description and Condition Primary or Secondary SAS-SATA Channel card has Channel Card <x> any fault. The value displayed indicates which SAS- SATA Channel card is experiencing a fault.

  • Page 66: Troubleshooting

    Reduce the ambient temperature. Thermal Control The ULTAMUS RAID 4800 or ULTAMUS RAID 4800x enclosure uses extensive thermal monitoring and takes a number of actions to ensure component temperatures are kept low and also to minimize acoustic noise. Air flow is from the front to the rear of the enclosure.

  • Page 67: Thermal Alarm

    ULTAMUS RAID 4800 Setup Guide Appendix A Symptom Cause Action If the ambient air is cool The first stage in the Check the installation for any (below 25°C (77°F)) and thermal control process airflow restrictions at either the the fans are observed to is for the fans to front or the rear of the enclosure.
  • Page 68 ULTAMUS RAID 4800 Setup Guide Appendix A 10400121-101-SG 06/07...

  • Page 69: Appendix B Specifications

    Specifications APPENDIX Dimensions Height 175 mm (06.89 in) Width (Across mounting flange.) 483 mm (19.01 in) Width (Across body of enclosure.) 443 mm (17.05 in) Depth (From flange to rear of enclosure body.) 762 mm (30.00 in) Depth (From flange to maximum extremity of 777.4 mm (30.60 in) enclosure (rear hold down).) Depth (From flange to furthest extremity at front of...

  • Page 70: Ac Power (450W Power Supply/Cooling Module)

    ULTAMUS RAID 4800 Setup Guide Appendix B AC Power (450W Power Supply/Cooling Module) Voltage Range AC 100 - 240V Rated Voltage Range Selection Automatic Frequency 50/60Hz In-rush Current Single PSU: 100 - 240V, 25A peak maximum at 264V reducing linearly with input voltage.

  • Page 71: Acrs Module

    ULTAMUS RAID 4800 Setup Guide Appendix B ACRS Module Voltage Range 200 - 240V Rated Input Connectors 2 x IEC 320 plugs Output Connectors 1 x IEC 320 socket Environment Temperature Range Relative Humidity Max. Wet Bulb Operational 5°C to 40°C 20% to 80% 23°C...

  • Page 72: Interfaces - Raid Controller

    ULTAMUS RAID 4800 Setup Guide Appendix B Acoustics Sound Pressure Operating - Less than 58dB LpA average measured at the bystander positions. (The four bystander positions are 1 meter horizontal and 1.5 meters off the floor positioned front, back, left and right. The enclosure under test is measured on the floor.)

  • Page 73: Drive Carrier Module Specification

    ULTAMUS RAID 4800 Setup Guide Appendix B Dimensions (internal) 103 mm x 267 mm (4 inches x 10.5 inches) – component board area: 103 mm x 240 mm (4 inches x 9.5 inches) Mounting Rear lower bays (Bays 0 and 2) Connectors •...
  • Page 74 ULTAMUS RAID 4800 Setup Guide Appendix B 10400121-101-SG 06/07...
  • Page 75 Index Display Panel LEDs 43, 53 Display Panel Status Indicators 42 AC PSU 10 Dongle 18 AC Redundant Switch Module 11 Drive Activity LEDs 8 Acoustics 64 Drive bay definition 5 ACRS Module Drive Carrier LED 18 description 11 Drive Carrier Module 17 specifications 63 Drive Carrier Module Installation 35 Address Mode Error LED 6...
  • Page 76 ULTAMUS RAID 4800 Setup Guide Index SFP 14 Shock 63 LCD display 42 Single Fault Displays 55 LED indicators Site Preparation 22 EBOD Module 16 Small Form Factor Pluggable module 14 PSU 11 Software Enclosure Services 65 LED Test Mode 58...

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