Customer Service; Troubleshooting Guide - White Knight CF099M Instruction Manual

CUSTOMER SERVICE

If you have a problem with your appliance please check the troubleshooting
guide below, before calling for a Service Engineer.
Please ensure that you have the model number and your serial number to
hand when you make the call.
For UK and Southern Ireland call:
0800 988 1323
Either
(Calls are FREE from landlines,
however calls from mobiles may be
charged at your network provider's rates)
For Northern Ireland call:
028 90365222
(Daytime calls cost up to 17p plus 10p per minute from BT lines Monday-Friday.
Mobile and other providers' charges may vary).
Please note: If the fault is caused by customer misuse or is due to faulty
installation, you will be charged for the call-out.

TROUBLESHOOTING GUIDE

In the unlikely even of a problem with your chest freezer, please consult the
guide below before calling a Service Engineer.
PROBLEM
Freezer does not operate
Temperature inside the freezer is too warm
Noisy appliance
or
(Service Network 2000
Appliance not plugged in or mains not
switched on.
The fuse or circuit breaker has operated.
The temperature control is set to 'OFF'
Lid not closed properly.
The lid has been frequently opened.
The temperature control is set too low.
The rubber seal is not sealing properly.
A large amount of fresh food has recently
been added to the freezer.
Vibrations caused by objects touching the
appliance.
Vibrations caused by the appliance not
being stable or level.
Popping, cracking or gurgling sounds from
the refrigeration circuit are normal.
03448 797422
(Calls charged at basic rate)
)
POSSIBLE CAUSE