Field Service; Factory Repair Service - 3M Series 410 Instruction Manual

Professional, audio recorder
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FI,
E LD SERVICE
Regular scheduled maintenance service is available from the Mincom
Division service office on a contract basis.
If
immediate service is required, it
may be obtained on an emergency basis.
Every effort is made to furnish the needed
repair as soon as possible.
For a compLete description of 3M s maintenance service
pLans and their costs, contact the Mincom Division service office.
FACTORY REPAIR SERVICE
If
desired, the recorder or major assemblies, may be returned to the
factory (transportation prepaid) for repair.
When recorder or assembLy is returned:
1.
Indicate the symptom of defect.
State as completely as possible, both
on an instrument tag and on the order form, the nature of the probLem
encountered.
Too much information is far better than too LittLe. If the
troubLe is intermittent, pLease be specific in describing the instrument's
performance history.
2.
Give special instructions.
If
any changes in the instrument or assembry
have been made, and it is desired to retain the modified form, pLease
indicate this specificaLLy;
_
i
3.
To facilitate expeditious repair, your Contract or Purchase Order
authorizing the work shou'ld be directed to Mincom Division - 3M
Company - 300 South Lewis Road - Camarillo, Ca'lifornia 93010 -
Attn: Contracts Department.
4.
Pack securely and label.
Proper packaging saves money. The smaLL
amount of extra care and time it takes to cushion a part or instrument
properly may prevent costly damage while in transit.
Make certain
that the address is both legible and complete; failure to do so oft-en
results in needless delay.
Address all shipments and correspondence
to:
Mincom Division
3M Company
300 South Lewis Road
Cama rillo, Ca lifornia
93010
Attn:
Receiving Inspection
5.
Show return address on repair correspondence.
Please clearLy indicate
the exact address the equipment should be returned to after repair is
completed.
Terms are net 30 days - f. o. b., Camarillo, California.
72
M64 PAR 2-71

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