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Summary of Contents for Ciara-tech Astro SN-6310
- Page 1 User Guide Astro SN-6310...
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Page 2: Ciara Astro Sn
CIARA Astro SN-6310 9300 Trans-Canada Highway Montreal, Quebec H4S 1K5 Tel : (514) 798-8880 Fax : (514) 798-8889 Microsoft, Windows 7, Windows 8, Windows 10, Windows Server 2012 and Windows Server 2012 R2 are registered trademarks of Microsoft Corporation Intel and Core are trademarks or registered trademarks of Intel Corporation Asus is a trademark of ASUSTeK COMPUTER INC. -
Page 3: Table Of Contents
1.3.2 Windows 8 Recovery from Startup Settings ................10 1.3.3 Corrupted BIOS recovery ......................12 1.3.4 System maintenance ........................12 1.3.5 Using the CIARA Astro SN-6310 ....................13 1.4 Troubleshooting your system after first install ................14 1.4.1 Helpful hints ..........................14 1.5 Solving general problems ...................... - Page 4 CIARA Astro SN-6310 4.0 TECHNICAL PRODUCT SPECIFICATION CIARA ASTRO SN-6310 ....... 41 4.1 Upgrading ..........................43 4.2 Networking ..........................43 4.3 The CIARA Astro SN-6310 BIOS ....................44 4.3.1 BIOS configuration and installation ..................... 44 4.3.2 BIOS set-up program menu bar ....................44 4.3.3 BIOS set-up program function keys .....................
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Page 5: About This Guide
Glossary. Please remember to fill out the Equipment Log and keep a copy in a safe place. With proper care and operating procedures your CIARA Astro SN-6310 will give you many years of service and high performance computing. -
Page 6: Installing And Upgrading Your System
CIARA Astro SN-6310 1.0 Installing and upgrading your system 1.1 Unpacking your micro PC Your PC is packed with ecologic moulded boxboard on four sides to keep it in place during transit. The keyboard is on the top of the box, the other accessories are completely underneath. -
Page 7: Choosing A Site For The System
CIARA Astro SN-6310 1.2 Choosing a site for the system All CIARA micro PCs operate reliably in a typical office or home environment. Choose a location that is readily accessible and meets the following requirements : Is near a grounded, three pronged power outlet ... -
Page 8: Peripheric Installation
CIARA Astro SN-6310 1.3 Peripheric installation DC In supply DisplayPort USB 3.0 devices Audio out USB 3.0 devices HDMI Network RJ-45 Microphone - 8 -... -
Page 9: Recovery From Ciara Recovery Dvd
CIARA Astro SN-6310 1.3.1 Recovery from CIARA recovery DVD Before you start this procedure please back up all your important information, the recovery media will erase all data on HDD before installation. Insert the Recovery DVD and restart the system. -
Page 10: Windows 8 Recovery From Startup Settings
CIARA Astro SN-6310 1.3.2 Windows 8 Recovery from Startup Settings With the Windows Startup Settings screen (formerly advanced boot options) you can start Windows in different advanced troubleshooting modes so you can find and fix problems on your PC. In previous versions of Windows, you could get to this screen by pressing F8 before Windows started up. - Page 11 CIARA Astro SN-6310 Click Next Choose Fully clean the drive Press Reset Then follow the regular Windows 8 Installation process. - 11 -...
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Page 12: Corrupted Bios Recovery
CIARA Astro SN-6310 1.3.3 Corrupted BIOS recovery The ASUS CrashFree BIOS 3 is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can restore a corrupted BIOS file using the motherboard support DVD or a USB flash drive that contains the updated BIOS file. -
Page 13: Using The Ciara Astro Sn-6310
1.3.5.1 Introduction The CIARA Astro SN-6310 is a powerful personal micro PC that has the ability to run a variety of operating systems. Unless you have specified something different, your system comes configured with a Windows operating system pre-loaded onto the SSD drive. Each operating system comes with its own user manuals, and you should refer to these for information specific to your system. -
Page 14: Troubleshooting Your System After First Install
CIARA Astro SN-6310 1.4 Troubleshooting your system after first install 1.4.1 Helpful hints If you encounter some minor problems with the micro PC, monitor, or software, see the following list of general suggestions before taking further action: Check that the micro PC and monitor are plugged into a working electrical outlet. -
Page 15: Solving General Problems
CIARA Astro SN-6310 1.5 Solving general problems You should be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it, or if you feel uncomfortable about performing the operation, contact CIARA at 1-877-242-7272 and ask for the Customer Service department. -
Page 16: Solving Power Supply Problems
CIARA Astro SN-6310 1.5.1 Solving power supply problems Solving power supply problems Problem Cause Solution Power supply shuts down Power supply will not turn Contact CIARA for the replacement of the power supply. intermittently. on because of internal power supply fault. -
Page 17: Solving Hard Drive Problems
CIARA Astro SN-6310 1.5.2 Solving hard drive problems Solving hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors or has Use a utility to locate and block usage of bad failed. sectors. If necessary, reformat the hard disk. -
Page 18: Solving Display Problems
CIARA Astro SN-6310 1.5.3 Solving display problems Solving display problems Problem Cause Solution Blank screen (no video). Monitor is not turned on and the Turn on the monitor and check that the monitor light is not on. monitor light is on. -
Page 19: Solving Audio Problems
CIARA Astro SN-6310 1.5.4 Solving audio problems Solving audio problems Problem Cause Solution Sound does not come out of the Software volume control is Double-click the Speaker icon on the taskbar, speaker or headphones. turned down. and then make sure that Mute is not selected and use the volume slider to adjust the volume. -
Page 20: Solving Keyboard And Mouse Problems
CIARA Astro SN-6310 1.5.6 Solving keyboard and mouse problems Solving keyboard and mouse problems Problem Cause Solution The micro PC does not recognize Keyboard connector is not Connect keyboard correctly keyboard commands and typing. properly connected. Keyboard needs repairs. Contact CIARA so that we may proceed to repairs. -
Page 21: Solving Hardware Installation Problems
CIARA Astro SN-6310 1.5.7 Solving hardware installation problems Solving hardware installation problems Problem Cause Solution A new device is not recognized as Device is not seated or connected Ensure that the device is properly and securely part of the system. -
Page 22: Solving Memory Problems
CIARA Astro SN-6310 1.5.8 Solving memory problems Solving memory problems Problem Cause Solution System will not boot or does not Memory module is not the Replace memory module with a module approved function properly after installing correct type or speed grade for your system. -
Page 23: Solving Optical Drive Problems
CIARA Astro SN-6310 1.5.10 Solving optical drive problems In this User Guide, an optical drive is defined as a DVD-ROM or a DVD-R/RW. Solving optical drive problems Problem Cause Solution System will not boot from an Non-bootable CD or DVD in drive. -
Page 24: Component Installation Guide
CIARA Astro SN-6310 1.6 Component installation guide 1.6.1 Precautions against static electricity ATTENTION: Components such as processors and memory may be permanently damaged by shocks arising from static electricity. It is hence important to wear an antistatic bracelet during the installation process. Here are a few examples of protective wear. - Page 25 CIARA Astro SN-6310 The wrist strap once on requires a connection to an electrical ground. The wrist strap and its connection to a ground, pictured here. - 25 -...
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Page 26: Opening And Accessing The Chassis
CIARA Astro SN-6310 1.6.2 Opening and accessing the chassis 1.6.2.1 Opening and accessing the Enterprise chassis To open the top panel, remove the two screws, pull the panel backward and lift it. The top panel is then removed from the chassis allowing for modular installation and chassis preparations. -
Page 27: Insertion Of The Processor
CIARA Astro SN-6310 1.6.3 Insertion of the processor ATTENTION : Components such as the processor may be permanently damaged by shocks arising from static electricity. It is hence important to wear an antistatic bracelet during the installation process. Open the socket lever by pushing the lever down and away from the socket, lift the load plate. - Page 28 CIARA Astro SN-6310 Then plug the fan unit into proper header. Attach properly the fan power cable. To uninstall the fan, turn the four thumbs and remove the fan. - 28 -...
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Page 29: Installation Of The Memory Modules
Access Memory (DDR4 SDRAM) is packaged only in 288-pin Dual In-Line Memory Modules (DIMMs). Your CIARA Astro SN-6310 uses only DIMM memory modules. Each DIMM module can have a capacity of 4 GB, 8 GB or 16 GB. The minimum system capacity is 4 GB and the maximum system capacity is 32 GB. Your system supports only DDR4 2133 MHz memory speeds. - Page 30 CIARA Astro SN-6310 Install a DIMM module into a memory socket on the system main board, as follows : First, make sure the power is turned Off and the power cord is unplugged. Then remove the case cover. Align the module so that the pin 1 marking on the module corresponds to the DIMM socket pin 1 marking. The module can only fit in the socket in one way ;...
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Page 31: Installation Of The Ssd Drive
CIARA Astro SN-6310 1.6.5 Installation of the SSD drive The SSD drive must be screwed to the disk bracket. Connect the hard drive to the power supply. Then connect one end of a SATA data cable to the hard drive. -
Page 32: Chassis Characteristics
CIARA Astro SN-6310 1.6.6 Chassis Characteristics Micro PC Specifications Motherboard Type : Thin Mini-ITX (170 x 170 mm) (6.7"x 6.7") Power Source : 120 W external adapter Peripheral Space One M.2 socket 1, with E key, type 2230 Wi-Fi devices support ;... -
Page 33: Certification And Declaration
You may make copies of this Windows software solely for your own back-up purposes. All CIARA Astro SN-6310 series micro PCs are certified by the TÜV SÜD Canada inc., and meet or exceed the Class B limitations for Radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of Industry Canada. -
Page 34: Declaration Of Conformity
CIARA Astro SN-6310 2.2 Declaration of conformity We, Manufacturer/Importer CIARA 9300 Trans-Canada Highway Montreal, Quebec H4S 1K5 Tel : (514) 798-8880 Fax : (514) 798-8889 Declare that the product Personal Micro PC System CIARA Astro SN-6310 Is in conformity with Part 15 of the FCC Rules. -
Page 35: Fcc Information To User
CIARA Astro SN-6310 2.3 FCC Information to User This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction guide, may cause harmful interference to radio communications. -
Page 36: Energy Star
The CIARA Astro SN-6310 micro PC delivers the features and performance demanded by consumers, in addition to increased energy efficiency. If the CIARA Astro SN-6310 micro PCs cost more than a conventional, less-efficient micro PC, purchasers will recover their investment in increased energy efficiency through utility bill savings, within a reasonable period of time. ... -
Page 37: One Year Limited Warranty
CIARA customarily provides a one (1) year, 100% parts and labour non-transferable and limited warranty to all Original Purchasers of its Astro SN-6310 series micro PCs. The warranty terms are normally Return-to-Depot. This one-year limited warranty starts on the "Date of Delivery". The warranty covers any optional product(s) manufactured and sold by CIARA and installed by CIARA in a Astro SN- 6310 series system unit. -
Page 38: Procedures To Be Followed For Service During The Warranty Period
CIARA Astro SN-6310 3.1 Procedures to be followed for service during the warranty period: Refer to the back of the casing and record the model number and serial number from the Machine Identification Label. Make sure that you know the name and version number of the operating system that you are using, what accessory expansion cards you have installed in your system, and that you have the system Owner’s and User’s Guides ready at hand. -
Page 39: Limited Warranty
CIARA Astro SN-6310 3.2 Limited Warranty CIARA warrants the product (“Product”) you have purchased from CIARA or from an authorized CIARA reseller to be free from defects in materials and/or workmanship under normal use during the warranty period applicable to the product as defined by the standard warranty purchased with the Product, or any additional warranties and/or warranty extensions purchased through CIARA or an authorized CIARA reseller. -
Page 40: Documenting Your Micro Pc
CIARA Astro SN-6310 3.3 Documenting your micro PC CIARA recommends that you record the information about your micro PC and keep a copy of this in a safe but readily accessible location. Please keep your equipment log up to date and include a copy of it whenever your equipment is returned to CIARA for servicing. -
Page 41: Technical Product Specification Ciara Astro Sn-6310
CIARA Astro SN-6310 4.0 Technical product specification CIARA Astro SN-6310 This is the User's Guide for the CIARA Astro SN-6310 family of micro PCs. The CIARA Astro SN-6310 is a series of PCI and PCI Express ® bus computers that use sixth generation Intel Core™... - Page 42 CIARA Astro SN-6310 Processor : generation Intel® Core™ i7-6700T with integrated HD graphics 530-350 MHz technology, generation Intel® Core™ i5-6400T, 6500T or 6600T with integrated HD graphics 530-350 MHz technology, generation Intel® Core™ i3-6100T with integrated HD graphics 530-350 MHz technology,...
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Page 43: Upgrading
4.1 Upgrading As the purchaser of a powerful state of the art CIARA Astro SN-6310 micro PC you have no doubt decided on the features and upgrade capabilities that you might wish to add to your micro PC. There are many exciting possibilities for upgrading your CIARA Astro SN- 6310. -
Page 44: The Ciara Astro Sn-6310 Bios
Every CIARA Astro SN-6310 is now delivered with the latest version of the Asus BIOS (as of the manufacturing date). The Asus BIOS is a set of permanently recorded software that gives the CIARA Astro SN-6310 its fundamental operational characteristics. -
Page 45: Bios Set-Up Program Function Keys
CIARA Astro SN-6310 4.3.3 BIOS set-up program function keys BIOS Set-up Program Function Key Description 4.3.4 PCI auto configuration The BIOS can automatically configure PCI devices. PCI devices may be onboard or add-in cards. Autoconfiguration lets a user insert or remove PCI cards without having to configure the system. -
Page 46: Legacy Usb Support
CIARA Astro SN-6310 4.3.5 Legacy USB support Legacy USB support enables USB devices to be used even when the operating system’s USB drivers are not yet available. Legacy USB support is used to access the BIOS Setup program, and to install an operating system that supports USB. By default, Legacy USB support is set to Enabled. -
Page 47: Bios Recovery
CIARA Astro SN-6310 4.3.8 BIOS recovery It is unlikely that anything will interrupt a BIOS update; however, if an interruption occurs, the BIOS could be damaged. The following table lists the drives and media types that can and cannot be used for BIOS recovery. The BIOS recovery media does not need to be made bootable. -
Page 48: Adjusting Boot Speed
CIARA Astro SN-6310 4.3.10 Adjusting boot speed This factor affects system boot speed • Selecting and configuring peripherals properly 4.3.10.1 Peripheral selection and configuration The following techniques help improve system boot speed: Select an optical drive with a fast initialization rate. This rate can influence POST execution time. -
Page 49: Bios Security Features
CIARA Astro SN-6310 4.3.11 BIOS security features The BIOS includes security features that restrict access to the BIOS Setup program and who can boot the micro PC. A supervisor password and a user password can be set for the BIOS Setup program and for booting the micro PC, with the following restrictions : ... -
Page 50: Motherboard Configuration & Layout - Sn-6310 Main Board
CIARA Astro SN-6310 4.4 Motherboard configuration & layout – SN-6310 main board Figure 4.4 Major board components - 50 -... - Page 51 CIARA Astro SN-6310 Board components shown in Figure 4.4 Item/callout from Figure Description Internal DC power connector (2-pin ATX19V/12V) CPU and chassis fan connectors (4-pin CPU_FAN, 4-pin CHA_FAN ) USB 2.0 connectors Serial ATA 6.0Gb/s connectors (SATA6G_1~2) SATA power connector (15-pin SATA_PWRCON)
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Page 52: Back Panel Connectors
CIARA Astro SN-6310 4.4.1 Back panel connectors Description DC in supply USB 3.0 ports HDMI port DisplayPort port LAN (RJ-45) port LAN (RJ-45) port USB 3.0 ports Line Out port (lime) Microphone port (pink) - 52 -... -
Page 53: Slots
4.6.2 Optical drives The CIARA Astro SN-6310 model may be supplied with an external SATA DVD drive. The DVD drive storage device is capable of holding 4.7 to 8.5 Gbytes of data. The system may be equipped with either a DVD-ROM drive, a DVD writer, a Blu-ray drive or Blu-ray writer. -
Page 54: Keyboard
CIARA Astro SN-6310 4.7 Keyboard Your keyboard has a set of function keys, cursor keys and a numeric keypad. The figure below shows a typical keyboard. Under the rear of the keyboard are two small legs that can be pulled out or pushed in to change the keyboard angles. -
Page 55: Graphics Subsystem
CIARA Astro SN-6310 4.8 Graphics subsystem ® The board supports system graphics through Intel Graphics Technology and a PCI Express x16 add-in graphics card. 4.8.1 Integrated graphics ® ® The micro PC supports integrated graphics through the Intel Flexible Display Interface (Intel FDI) since processors integrate Intel Graphics Technology. -
Page 56: Audio Subsystem
4.10 I/O Port set-up Each CIARA Astro SN-6310 micro PC system includes built-in multi-I/O capabilities. These provide your micro PC with one header for high-speed serial port (an external optional connector is required), one HDMI video port and one DisplayPort, two SATA connectors (6.0 Gb/s) supporting one drive each, four USB 3.0 ports (at rear panel) and five USB 2.0 ports (on headers), audio ports and two 1... -
Page 57: Lan Subsystem
CIARA Astro SN-6310 4.11 LAN subsystem The LAN subsystem consists of the following : Intel I219LM Gigabit Ethernet Controller (10/100/1000 Mbits/s) Realtek 8111H Gigabit Ethernet Controller (10/100/1000 Mbits/s) One RJ-45 LAN connector with integrated status LEDs 4.11.1 Intel® I219LM and Realtek® 8111H 1 Gigabit Ethernet controllers The Intel I219LM 1 and Realtek 8111H Gigabit Ethernet Controller support the following features : •... -
Page 58: Trusted Platform Module (Tpm)
4.14 Replacing the system battery In all CIARA Astro SN-6310 models the battery is a standard 3.3 V Lithium battery model CR-2032. This type of battery should last at least 3 years, if the system is not in use. When the micro PC is plugged in, the standby current from the power supply extends the life of the battery. -
Page 59: Configuration Jumper Block
CIARA Astro SN-6310 4.16 Configuration jumper block NOTE Always turn off the power and unplug the power cord from the micro PC before shorting the two pins. Shorting the pins with the power on may result in unreliable micro PC operation. -
Page 60: Installing An Upgrade Flash Bios
You may obtain the latest BIOS revision for your CIARA Astro SN-6310 system on Asus web site at http://www.asus.com/us/supportonly/H110T/HelpDesk_Download/ Several methods exist to update the BIOS of your CIARA Astro SN-6310 system, and they are as follows : Recovery BIOS Update - A .CAP file to be used for BIOS recovery process, regardless of operating system. In the unlikely event that a BIOS update is interrupted, it is possible the BIOS may be left in an unusable state. -
Page 61: Glossary
CIARA Astro SN-6310 GLOSSARY 32-Bit -- In computer architecture, 32-bit integers, memory addresses, or other data units are those that are at most 32 bits (4 octets) wide. Also, 32-bit CPU and ALU architectures are those that are based on registers, address buses, or data buses of that size. 32-bit is also a term given to a generation of computers in which 32-bit processors were the norm. - Page 62 CIARA Astro SN-6310 Colour display -- A video display capable of displaying colours based on the RGB (Red, Green, and Blue) colour-mixing scheme. Configuration -- The way in which a computer and peripheral equipment (such as printers and display monitors) are interconnected and programmed to operate as a system.
- Page 63 CIARA Astro SN-6310 Jumper -- On a printed circuit board, a patch connector, wire, or cable used to establish a circuit. LCD -- A liquid crystal display (LCD) is a thin, flat electronic visual display that uses the light modulating properties of liquid crystals (LCs).
- Page 64 CIARA Astro SN-6310 1980s in data centers and workstations, and it uses the standard SCSI command set. SAS offers backwards-compatibility with second- generation SATA drives. SATA 3 Gb/s drives may be connected to SAS backplanes, but SAS drives may not be connected to SATA backplanes.
- Page 65 CIARA Astro SN-6310 NOTES : - 65 -...
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