Troubleshooting ......................Warranty & support ..................... Snug Wi-Fi Baby Monitor for Smartphones With this baby monitor video camera you can watch your child from literally anywhere as long as you have Wifi, 3G, or 4G enabled on your device. Whether you need to run out for a quick errand or you’re gone for the whole day at work, ensure your infant...
SET UP To set up the camera before first use we must temporarily connect it to your router via the included network cable. Once setup is complete you can move the camera wherever you need it. Attach antenna Power up the camera...
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Connect to router Wait 2 minutes (for camera to calibrate) Download the “Snugcam” app You must accept notifications if prompted to receive audio and motion detection alerts...
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Connect phone/tablet to Wi-Fi Make sure you are connected to the same network you intend to connect the camera Add camera Add camera...
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Search network for camera Search local network for camera You can also add your camera by entering the ID or scanning the QR code on the sticker on the base of the camera. Camera ID QR Code...
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Enter WiFi Details Please use alphanumeric characters only as the camera does not compute special characters Select Camera...
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Create Username & Password Please use alphanumeric characters only as the camera does not compute special characters Click Done...
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Online Please wait for a few moments and if setup has gone smoothly you should see your camera with the word “Online” appearing once the camera accepts the new details you entered. Unplug network cable You can now unplug the network cable and the camera should be working fine with WiFi, allow a few seconds after unplugging the cable for the camera to switch from cable to WiFi.
EXISTING CAMERA SETUP If you have already set up your baby monitor and would like to access it from more than one device, follow the instructions below Add camera Search network for camera Enter the Camera ID, as well as the User and Password created when first setting up the camera.
CABLE-FREE SETUP If connecting to your router is not convenient, please try the following “Audio matching” setup method Connect phone/tablet to Wi-Fi Make sure you are connected to the same network you intend to connect the camera Add camera...
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Cable-free set up Cable free setup Enter Wi-Fi details (usually found on back of router) Your_WiFi_Name Your_WiFi_Password...
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Audio matching Make sure your phone speaker is pointing directly at the baby monitor, within a few inches and is not on silent mode. You will hear a coded audio signal for 2 seconds and if the connection has been successful you will then hear voice prompts from the camera to confirm the connection.
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Online If setup has gone smoothly you should see your camera with the word “Online” Security Click on the green cog again next to your camera, then User Setting. Here you can edit the Administrator login details for your camera. Once you have made these changes, click done and you will then need to log back in to the camera with the new details...
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Log in with new details Go back to the main Devices pages, click on the notes icon, top right, and then click on the notes icon on your camera. Here you can change the user name and password to the details you just set in the previous step. Then click done and go back to the main Devices page.
FACTORY RESET If you are having any issues setting up or using the camera, it may be best to do a factory reset and start again. To do a factory reset: Reset button With the power on, use pencil tip or similar object to hold the reset button down until you hear an audio prompt to confirm the reset was successful...
CONTROLLING THE CAMERA Tap on the small camera image to open up the camera Swipe your finger either left, right, up or down to move the camera Tap the screen when on full screen viewing to bring up options. The icons that appear along the bottom control the speaker/ microphone, snapshot, video, HD, position pre-set, brightness, contrast and night vision (infrared) The icons in the top right allow you to pan the camera fully left / right and move it...
ALERTS Setting alarms Tap the green cog on the Device list screen and then tap Alarm setting. Tap Motion detection to activate this alert and select the sensitivity (1 being most sensitive). Tap Audio detection to activate this alert and select the sensitivity. Stop the alerts To stop the alerts tap the green cog on the device list screen and go to the Alarm setting.
OTHER FEATURES Camera Focus By default the camera should arrive to you in focus with a clear image. If this is not the case the focus can be adjusted using the white dial around the lens - twist clockwise and anti-clockwise until the image on screen is clear and in focus. Turning the Camera Microphone On To listen through the cameras microphone tap the screen when on full camera viewing screen to bring up the options icons along the bottom.
Turn off /on the blinking green LED There is a green LED at the front of the camera which is set to off by default. You may want to turn it on to check the camera is working OK of show it is on. In the app tap the green cog when on the Device list screen to enter the settings.
TROUBLESHOOTING When I unplug the camera from the router during set up it says disconnected and won’t connect Please make sure you have entered the correct WiFi details during setup. The WiFi details can usually be found on your router. The camera can only use alphanumeric characters so if there are any special characters in your WiFi name or password this may cause an issue and should be changed.
Camera is not functioning properly Perform a factory reset (p.19) as this usually fixes any bugs and restores the camera to full operation. Camera has no power/the red light has gone off on the power supply unit (PSU) Check the socket is working with a different device. If it is then it is likely that the PSU has failed and a new one will be sent to you if the camera is still under warranty.
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