Advertisement

Quick Links

User Guide
ICP BIA desk/complete
Wilhelm-Stein-Weg 24
BIA desk/complete
© ICP Entwicklungs GmbH
22339 Hamburg
Version 2.1
www.icp-companies.com

Advertisement

Table of Contents
loading

Summary of Contents for ICP BIA DESK

  • Page 1 User Guide ICP BIA desk/complete Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 www.icp-companies.com...
  • Page 2: Table Of Contents

    The Technical Manual contains all technical information that is required for installation, integra- tion and positioning of the BIA desk/complete. It is intended for users who have appropriate technical skills and who will be able to make the settings described there, either alone or under the guidance of the ICP Hotline.
  • Page 3: Payments - With Ecr Connection

    Amount is displayed. If the card was read successfully, a mes- sage is displayed on the terminal. (...next page top left) (...next page top right) Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 3 www.icp-companies.com...
  • Page 4 (End of day closure with transfer of daily sales) Select function "Reversal" at the ECR. Select function "Reconciliation" at the ECR. Successful reversal is displayed. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 4 www.icp-companies.com...
  • Page 5: Payments - Without Ecr Connection

    If the card was read successfully, a mes- sage is displayed on the terminal. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 5 www.icp-companies.com...
  • Page 6 In case of commodity group processing now enter the commodity groups and quantities. (...next page top right) (...next page top left) Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 6 www.icp-companies.com...
  • Page 7 Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons. (... next page top right) (... next page top left) Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 7 www.icp-companies.com...
  • Page 8 Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 8 www.icp-companies.com...
  • Page 9: Girogo

    The terminal asks if the card should be charged with 35 - € and if the booking amount should be deducted immediately. You can cancel or continue with: Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 9 www.icp-companies.com...
  • Page 10 The 'Abo' card is charged automatically without PIN request with the possible top- up amount and the outstanding booking amount is deducted automatically. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 10 www.icp-companies.com...
  • Page 11: Reconciliation

    (End of day closure with transfer of daily sales) (End of day closure with transfer of daily sales) Select function "Reconciliation" at the ECR. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 11 www.icp-companies.com...
  • Page 12: Reservations

    Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons. Successful payment is displayed. (... next page top right) Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 12 www.icp-companies.com...
  • Page 13 In case of commodity group processing now enter the commodity groups and quantities. enter the commodity groups and quantities. (... next page top left) (... next page top right) Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 13 www.icp-companies.com...
  • Page 14 Note: If checking the customer's signature reveals any Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons. disagreements, make a reversal for safety reasons. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 14 www.icp-companies.com...
  • Page 15 (... next page top left) (... next page top right) Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 15 www.icp-companies.com...
  • Page 16 Successful reversal is displayed. Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons. (... next page top left) Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 16 www.icp-companies.com...
  • Page 17 Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons. Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 17 www.icp-companies.com...
  • Page 18: Prepaid Cards And Gift Cards

    [PIN printing for loading] Select a provider - with ▼▲ go to next page if several providers are available. Select amount to be loaded onto card. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 18 www.icp-companies.com...
  • Page 19: Journals

    Repeat Printout (Print again exactly last transaction) The last transaction will be printed again, either receipt or overview. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 19 www.icp-companies.com...
  • Page 20: Settings

    In general, an information will appear on the BIA display, what to do. If in doubt call the ICP Hotline. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 20 www.icp-companies.com...
  • Page 21 Technical Manual for the BIA and should on- removed. ly be made under the guidance of the ICP Hotline or at least by a user who has ap- propriate technical skills.
  • Page 22 , to leave the settings. Immediate test of your settings: Alternatively, click on to check the particular function. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 22 www.icp-companies.com...
  • Page 23 General Settings Print out merchant receipt first Set up with ▼▲ if the merchant receipt should always be printed before customer receipt. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 23 www.icp-companies.com...
  • Page 24: Diagnoses

    Manual for the BIA and should only be per- fined time or whether a particular advertis- formed under the guidance of the ICP Hot- ing text should be printed on the receipts. line or at least by a user who has appropri- ate technical skills.
  • Page 25 The EMC parameter diagnosis is performed during terminal setup and when there have been changes such as additionally support- ed EMC chip cards. The diagnosis result will be printed. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 25 www.icp-companies.com...
  • Page 26: Service

    Settings Note: The Service functions are described in the Technical Manual for the BIA and should only be performed under the guidance of the ICP Hotline or at least by a user who has ap- propriate technical skills. Transfer Logfiles...
  • Page 27: Vtc - Virtual Terminal Client

    Gift Card Top-up Gift Card Balance Inquiry Account balance is displayed. Summary is displayed. , to confirm or , to cancel. (...next page top left) Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 27 www.icp-companies.com...
  • Page 28 New account balance is displayed. Successful top-up is displayed. Wirecard Activation Wirecard Top-up Select amount to be loaded onto Wirecard. (...next page top left) (...next page top right) Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 28 www.icp-companies.com...
  • Page 29 Select amount to be loaded onto Wirecard. , to confirm or , to cancel. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 29 www.icp-companies.com...
  • Page 30: Vtc - Reports

    Shift report is printed. Daily report is printed. Print Weekly Report With ▼▲ select status report or final re- port. Weekly report is printed. Wilhelm-Stein-Weg 24 BIA desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.1 - Page 30 www.icp-companies.com...
  • Page 31: Additional Information

    Tear off the protruding paper end at the tear bar. BIA desk The BIA desk is designed for use in a POS environ- ment and has no own printer device. The BIA is controlled by a connected POS system. It is not re- quired to enter amount, commodity groups etc.

This manual is also suitable for:

Bia complete

Table of Contents