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Samsung SM-G532M User Manual

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SM-G532M
User Manual
English. 09/2016. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-G532M

  • Page 1 SM-G532M User Manual English. 09/2016. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Messages SIM or USIM card Internet Memory card (microSD card) Email Turning the device on and off Camera Touchscreen Gallery Home screen Samsung Notes Lock screen Calendar Notification panel Voice Recorder Entering text My Files Screen capture Clock Opening apps...
  • Page 3 Table of Contents Settings Introduction Connections Sounds and vibration Notifications Display Wallpapers Advanced features Device maintenance Applications Lock screen and security 100 Cloud and accounts 102 Google 102 Accessibility 102 General management 103 Software update 103 User manual 103 About device Appendix 104 Troubleshooting...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

  • Page 5: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 6: Device Layout

    Basics Device layout Receiver Proximity sensor Flash Front camera Power key Touchscreen Home key Back key Recents key Microphone Multipurpose jack Headset jack Flash GPS antenna Rear camera Volume key Speaker Back cover Main antenna...
  • Page 7 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 8: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.

  • Page 9: Removing The Battery

    Basics Replace the back cover. Removing the battery Remove the back cover. Pull out the battery.

  • Page 10: Charging The Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

  • Page 11: Reducing The Battery Consumption

    Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

  • Page 12: Power Saving Mode

    • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 13: Sim Or Usim Card

    • U se only a microSIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 14: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

  • Page 15: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 16: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Device maintenance → Storage → → Storage settings →...
  • Page 17 Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
  • Page 18 Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.

  • Page 19: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 20 Basics • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. • W idgets: Add widgets to the Home screen. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. •...

  • Page 21: Creating Folders

    Basics Removing items Tap and hold an item, and then drag it to Remove at the top of the screen. Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.

  • Page 22: Managing Panels

    Basics Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.

  • Page 23: Searching For Items

    Basics Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Apps screen.

  • Page 24: Indicator Icons

    Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

  • Page 25: Lock Screen

    • N one: Do not set a screen lock method. • I f the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. • Y ou can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit.

  • Page 26: Notification Panel

    Basics Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards.
  • Page 27 Basics Using quick setting buttons Tap quick setting buttons to activate some features. Swipe downwards on the notification panel to view more buttons. To view more detailed settings, tap the text under each button. To rearrange buttons, tap and hold a quick setting button until all the quick setting buttons are displayed.

  • Page 28: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.

  • Page 29: Screen Capture

    Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice.

  • Page 30: Opening Apps

    Basics Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app and drag a recent app window to the left or right to close it. To close all running apps, tap CLOSE ALL.
  • Page 31 A shortcut to Secure Folder will be added to the Home screen and the Apps screen. If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.
  • Page 32 Tap and hold an app, and drag it to Disable or Uninstall at the top of the screen. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. On the Apps screen, tap Secure Folder.

  • Page 33: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.
  • Page 34 Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. On the Apps screen, tap Settings → Cloud and accounts → Accounts.

  • Page 35: Transferring Data From Your Previous Device

    Basics Transferring data from your previous device You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • M obile version: Transfer data between mobile devices. You can download the app from Play Store.
  • Page 36 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.

  • Page 37: Device And Data Management

    Basics Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.

  • Page 38: Backing Up And Restoring Data

    On the Apps screen, tap Settings → Cloud and accounts → Backup → Back up my data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.

  • Page 39: Quick Connect

    Basics Using a Google account On the Apps screen, tap Settings → Cloud and accounts → Backup → Back up my data for the Google account, and then tap the switch to activate it. Tap Backup account and select an account as the backup account.

  • Page 40: Connecting To Other Devices

    Basics Connecting to other devices Open the notification panel, swipe downwards on the notification panel, and then tap Search phone and scan for nearby devices. Tap Scan for nearby devices. The Wi-Fi and Bluetooth features will be activated and the device will automatically search for nearby devices.

  • Page 41: Connecting To A Tv

    Basics Connecting to a TV Connect your device and a TV to view the device’s content on the larger screen. You may be able to use more features depending on the connected TV. Turn on the TV and place your device close to the TV. Open the notification panel, swipe downwards on the notification panel, and then tap Search phone and scan for nearby devices.

  • Page 42: Sharing Features

    You can also use the following options: • L ink sharing: Upload content to the Samsung storage server and share the link and the access code with others, even if they are not saved in your contacts list. To use this feature, your phone number must be verified.

  • Page 43: Emergency Mode

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode.

  • Page 44: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Samsung → Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.

  • Page 45: Managing Apps

    Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings →...

  • Page 46: Phone

    Applications Phone Introduction Make or answer voice and video calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.

  • Page 47: Using Speed Dial

    Applications Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then select a contact. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.

  • Page 48: Missed Calls

    Applications Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap Phone → LOG to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list.

  • Page 49: Contacts

    Applications During a video call Tap the screen to use the following options: • : Access additional options. • S witch: Switch between the front and rear cameras. • : End the current call. • M ute: Turn off the microphone so that the other party cannot hear you. Contacts Introduction Create new contacts or manage contacts on the device.

  • Page 50: Importing Contacts

    Applications To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone. If the keypad does not appear on the screen, tap to open the keypad. Enter the number and tap Add to Contacts. To add a phone number to the contacts list from received calls, open the Apps screen and tap Phone →...

  • Page 51: Sharing Contacts

    Applications Sharing profile Share your profile information, such as your photo and status message, with others using the profile sharing feature. • T his feature may not be available depending on the region or service provider. • T his feature is only available for contacts who have activated the profile sharing feature on their device.

  • Page 52: Messages

    Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Tap Messages on the Apps screen. Add recipients and tap COMPOSE. Enter a message. Access additional options. Enter recipients.

  • Page 53: Viewing Messages

    Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Tap Messages on the Apps screen. On the messages list, select a contact. View your conversation. Blocking unwanted messages Block messages from specific numbers added to your block list.

  • Page 54: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Tap Samsung → Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go.

  • Page 55: Changing Security Settings

    Applications To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the current webpage. Access additional options. Refresh the current webpage. View your bookmarks, saved webpages, and recent browsing Open the homepage. history. Open the browser's tab Move to the previously visited manager.

  • Page 56: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Tap Samsung → Email on the Apps screen. Enter the email address and password, and then tap SIGN IN. To manually register a company email account, tap MANUAL SETUP.

  • Page 57: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 58 Applications Front camera preview Shooting modes Rear camera preview Filter effects Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list. Viewing filter effects One the preview screen, swipe from the right to the left to open the filter effects list.

  • Page 59: Basic Shooting

    Applications Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. To take a series of photos, tap and hold • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...

  • Page 60: Auto Mode

    Applications Locking the focus and exposure Strong light/dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure. Lock the focus or exposure and then take a photo. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 61 Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. On the shooting modes list, tap Panorama. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 62 Applications Night Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. Sports Take a photo of fast-moving subjects. On the shooting modes list, tap Sports. Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen.
  • Page 63 Applications Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking self- portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
  • Page 64 Applications Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
  • Page 65 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot.

  • Page 66: Gallery

    Applications Common • T imer: Select the length of the delay before the camera automatically takes a photo. • G rid lines: Display viewfinder guides to help composition when selecting subjects. • L ocation tags: Attach a GPS location tag to the photo. •...

  • Page 67: Viewing Images

    Applications Viewing images and videos Viewing images On the Apps screen, tap Gallery → PICTURES. Select an image. Move to the previous screen. Access additional options. Add the image to favourites. Modify the image. Share the image with others. Delete the image. To hide or show the menus, tap the screen.

  • Page 68: Viewing Videos

    Applications Viewing videos On the Apps screen, tap Gallery → PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Display your videos. Access additional options. Pause and resume playback. Skip to the previous Skip to the next video.
  • Page 69 Applications Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Creating stories Create stories with various themes.
  • Page 70 Applications Deleting stories On the Apps screen, tap Gallery → STORIES. Tap and hold a story to delete, and tap DELETE. Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos On the main Gallery screen, tap and hold an image or a video to delete.

  • Page 71: Samsung Notes

    Creating notes On the Apps screen, tap Samsung Notes → ALL → Select an input method from the toolbar at the top of the screen and compose a note. Tap Image to insert an image by selecting from Gallery or by taking a photo.
  • Page 72 Applications Composing notes in handwriting mode On the note composer screen, tap Pen to write or draw. Selection mode Undo Eraser mode Redo Pen mode Extend the page. Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen colour.
  • Page 73 Applications Using the line eraser When you want to erase handwriting from a note, tap Tap an area to erase. The whole line on the area will be erased. The line eraser can erase your note line by line. • T o only erase the area you touch, tap once more and tap Erase touched area.
  • Page 74 Applications Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location. To change the size of the selection, tap the input and drag a corner of the frame that appears.
  • Page 75 Applications Painting with brushes On the note composer screen, tap Brush to paint with various brushes. When you are finished, tap DONE to insert your painting into the note. You can post your painting to PEN.UP to share it with others. Change the brush type.

  • Page 76: Deleting Notes

    Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. On the Apps screen, tap Samsung Notes. Tap ALL, or tap COLLECTIONS and select a category. Select a note and tap → Pin to home screen.

  • Page 77: Calendar

    Applications Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap Calendar on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 78: Creating Tasks

    Applications Creating tasks Tap Calendar on the Apps screen. Tap VIEW → Tasks. Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings →...

  • Page 79: Voice Recorder

    Applications Voice Recorder Use this app to record or play voice memos. On the Apps screen, tap Samsung → Voice Recorder. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.

  • Page 80: Clock

    Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM On the Apps screen, tap Clock → ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE.

  • Page 81: Calculator

    Applications STOPWATCH On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER On the Apps screen, tap Clock →...

  • Page 82: Radio

    Radio Listening to the FM radio Tap Samsung → Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 83: Google Apps

    Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 84 Applications Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device.

  • Page 85: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 86 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 87: Pairing With Other Bluetooth Devices

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...

  • Page 88: Sending And Receiving Data

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Tap Gallery on the Apps screen. Select an image.

  • Page 89: Limiting Data Usage

    Settings Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. On the Settings screen, tap Connections → Data usage, and then tap the Set mobile data limit switch to activate it.

  • Page 90: Mobile Networks

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile hotspot and tethering → Mobile hotspot. Tap the switch to activate it. icon appears on the status bar.

  • Page 91: More Connection Settings

    Settings Location Change settings for location information permissions. On the Settings screen, tap Connections → Location. • L ocating method: Select a network to use for locating your device. • I mprove accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated.

  • Page 92: Sounds And Vibration

    Settings Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. To add printers manually, tap → Add printer → ADD PRINTER. To change print settings, tap →...

  • Page 93: Notifications

    Settings • D ialling keypad tones: Set the device to sound when you tap the buttons on the keypad. • K eyboard sound: Set the device to sound when a key is touched. • S ound quality and effects: Configure additional sound settings. Notifications Change the notification settings for each app.

  • Page 94: Easy Mode

    Settings • I con frames: Set whether to display shaded backgrounds to make icons stand out. • S tatus bar: Customise the settings for displaying notifications or indicators on the status bar. • S creen timeout: Set the length of time the device waits before turning off the display’s backlight.

  • Page 95: Wallpapers

    Settings Wallpapers Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpapers. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features.

  • Page 96: Send Sos Messages

    Settings Send SOS messages In an emergency situation, quickly press the Power key three times. The device sends messages to your emergency contacts. The messages include your location information. On the Settings screen, tap Advanced features → Send SOS messages, and then tap the switch to activate it.

  • Page 97: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, RAM, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Using the quick optimisation feature On the Settings screen, tap Device maintenance →...

  • Page 98: Managing The Battery

    Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.

  • Page 99: Applications

    • S ecure lock settings: Change screen lock settings for the selected lock method. • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.

  • Page 100: Cloud And Accounts

    Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account, and transfer data to or from other devices via Smart Switch.
  • Page 101 On the Settings screen, tap Cloud and accounts → Backup. Samsung account • B ack up my data: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data.

  • Page 102: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. •...

  • Page 103: Software Update

    If the battery remains fully discharged or removed from the device, the time and date is reset. • R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eset: Reset your device’s settings or perform a factory data reset. Software update Update your device’s software or change the update settings.

  • Page 104: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...

  • Page 105: Restarting The Device

    • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 106 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 107 If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
  • Page 108 • E nsure that the Bluetooth wireless feature is activated on the device you wish to connect • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 109 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 110 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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